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Excitel Broadband Pvt. Ltd

 - Frequent Internet Disconnection Open

Vidit goyal filed this complaint against Excitel Broadband Pvt. Ltd on Oct 25, 2020

For * month, I am facing frequent disconnection problems. Every time I call customer care, they tell me that there is some fiber cut in the area. On most days, the speed is extremely low.
Even after making numerous calls, opening support tickets, my problem is still not resolved.
Moreover, the behavior of Excitel regional partner (OSGT) that is responsible for connection in our area, is abusive.

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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
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Excitel Broadband Pvt. Ltd

22 Total Complaints
8 Total
Resolved
36.36% Consumer Satisfaction

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Related Complaints

Excitel Broadband Pvt. Ltd - Misguidance by excitel broadband emloyee Closed

Excitel emloyees bharat and shobhit (representatives of the excitel broadband) , has been giving false commitments and has been misguiding us for installation of the broadband connection, besides repeated requests they have failed to provide a...

Sep 12, 2022 by NITIN SETHI

Excitel Broadband Pvt. Ltd - Frequent Disconnection Closed

Please refund me my subscription amount and discontinue my services ...

Jul 31, 2022 by Sachin

Excitel Broadband Pvt. Ltd - Security Money Closed

Hi Sir, I follow up from last *months for Refund of Security Money. But did not get till yet even I submitted Device on **-**-****, and Security Money Refunded to Regional Partner on **-**-****. But He making excuses everyday. Regional Partner...

Mar 23, 2022 by Ravi Verma

Excitel Broadband Pvt. Ltd - No Connectivity Closed

I'm using EXCITEL Broadband and I'm facing connectivity issue since **th july and today is the *th day.. I'm chatting/calling customer support but they are saying it's escalated.Whenever I ask for update they just say give us sometime not givin...

Jul 23, 2021 by Ankit Tanwar

Excitel Broadband Pvt. Ltd - Issues with internet Speed Closed

The issue that I have experienced was: The promised Internet speed is not coming. I get **mbps on my laptop and PC. While the promised speed was ***mbps. I have register complaints dozens of times. Excitel Customer care agents ask for the ANYDE...

Jan 06, 2021 by Nikit

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