Excitel Broadband Pvt. Ltd
- Frequent Internet Disconnection Open
For * month, I am facing frequent disconnection problems. Every time I call customer care, they tell me that there is some fiber cut in the area. On most days, the speed is extremely low.
Even after making numerous calls, opening support tickets, my problem is still not resolved.
Moreover, the behavior of Excitel regional partner (OSGT) that is responsible for connection in our area, is abusive.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"The amount has been refunded by OYO. Thanks for your service. I rate it excellent."
My internet is not working from last ** hrs. I called the service provider many times but he did not pick up my phone,...
Sep 22, 2020 by YOGESH SINGH RAWAT
It’s been days that there is no internet connection at all, I’ve been complaining continuously to the customer care, raised tickets, called them hundreds of time but no action taken on resolving the issue. It’s been a pathetic excitel ser...
Jul 01, 2020 by Supriya Rao
Dear Sir/Madem, I am located in Nallagandla, Hyderabad. I have connected with exitel broadband internet on **th August **** and they have taken * months advance payment during connection but they are not providing support for there consiste...
Sep 08, 2019 by Sudarshan Havale
I am an existing customer of Excitel and using their broadband for last ** months with multiple issues, I was enrolled to a * months plan which was expired in Aug month. Then company told me they are switching to Fibre line and in future there ...
Sep 20, 2020 by Imran Ahmad
I have made many complaints about issues and got those resolved but now Excitel services are degrading day by day, tickets are getting closed without resolution or stay pending. Me and my entire friend circle are planning to change to a new pro...
Sep 03, 2020 by Kaushik chowdhury