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Helping you with Excitel Broadband Pvt. Ltd complaints
If you want to complain about a problem that relates to Excitel Broadband Pvt. Ltd, you have reached the right place. Find your rights, raise your complaint and reach the right person to get it sorted.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
File a Complaint
If you are not satisfied with Excitel Broadband Pvt. Ltd, file a complaint now:
1. Go to "File a Complaint" page
2. Choose Excitel Broadband Pvt. Ltd and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Excitel Broadband Pvt. Ltd
But before filing a complaint, you should
a. Contact the customer support of Excitel Broadband Pvt. Ltd first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Excitel Broadband Pvt. Ltd
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Excitel Broadband Pvt. Ltd - Intermittent disconnections and refund denied by EXCITELon Open
I'm an excitel subscriber. i renewed my subscription on *nd May'** for * months. since **th May'** i'm facing an internet issue. now It’s been almost * weeks since I’ve been facing Internet connection issues/ session disconnection. I raised...
Jun 01, 2021 by YOGENDER KUMAR
I have taken the broadband connection from Excitel and paid *,*** as security deposit for the internet modem. I was told that security deposit will be refunded once I surrender my connection and return the modem. I had to relocate and I asked...
Apr 12, 2021 by Divya Burman
Excitel Broadband Pvt. Ltd - Internet broadband fraud Open
Sir, I purchased a plan of *** Mbps, and I am getting only speed fluctuations and low speeds, I have been complaining since * days, and also got fever. They are not providing any solution, they are wasting my time, and there customer support cu...
Apr 11, 2021 by Parth Sarthi
Excitel Broadband Pvt. Ltd - Issues with internet Speed Closed
The issue that I have experienced was: The promised Internet speed is not coming. I get **mbps on my laptop and PC. While the promised speed was ***mbps. I have register complaints dozens of times. Excitel Customer care agents ask for the ANYDE...
Jan 06, 2021 by Nikit
Excitel Broadband Pvt. Ltd - Frequent Internet Disconnection Open
For * month, I am facing frequent disconnection problems. Every time I call customer care, they tell me that there is some fiber cut in the area. On most days, the speed is extremely low. Even after making numerous calls, opening support ticke...
Oct 25, 2020 by Vidit goyal
Excitel Broadband Pvt. Ltd - Not resolving my internet problem Closed
My internet is not working from last ** hrs. I called the service provider many times but he did not pick up my phone,...
Sep 22, 2020 by YOGESH SINGH RAWAT
Excitel Broadband Pvt. Ltd - Poor service and harassment by ISP Excitel Open
I am an existing customer of Excitel and using their broadband for last ** months with multiple issues, I was enrolled to a * months plan which was expired in Aug month. Then company told me they are switching to Fibre line and in future there ...
Sep 20, 2020 by Imran Ahmad
Excitel Broadband Pvt. Ltd - Excitel broadband issues Open
I have made many complaints about issues and got those resolved but now Excitel services are degrading day by day, tickets are getting closed without resolution or stay pending. Me and my entire friend circle are planning to change to a new pro...
Sep 03, 2020 by Kaushik chowdhury
Excitel Broadband Pvt. Ltd - No connection since days no action taken given false information Closed
It’s been days that there is no internet connection at all, I’ve been complaining continuously to the customer care, raised tickets, called them hundreds of time but no action taken on resolving the issue. It’s been a pathetic excitel ser...
Jul 01, 2020 by Supriya Rao
Excitel Broadband Pvt. Ltd - No Technical Support Open
I just got a new connection of Excitel broadband on Saturday **th June **** ( Reeltime *+* *** **** plan), for which I paid **** for plan and *** for installation. Since then I have logged * complaints of poor connectivity and frequent disconn...
Jun 23, 2020 by Suryansh Verma
Excitel Broadband Pvt. Ltd - Internet connection issues Open
I have been using this company service for last * months and I have already registered over ** complaints with them for internet connection issues. I have also payed ₹**** to renew the plan as I have a work from home. However I am still facin...
May 26, 2020 by sarath chandran
Excitel Broadband Pvt. Ltd - Internet not working Open
Facing issues with excitel internet broadband connection from day *, i need refund of my money, i dont want to continue with EXCITEL. ON DAILY BASIS I AM WASTING MY TIME IN HIGHLIGHTING THE ISSUES. AND NO ONE IS ACTUALLY ABLE TO FIX IT. I EXCIT...
May 17, 2020 by Ashmeet Singh
Excitel Broadband Pvt. Ltd - No customer hearing Open
I purchased Excitel connection in Jan**** and gave * months of advance and security of ****rs. Recently i shifted to new house in the same location, they advised to take new connection and promised to transfer my balance to new connection. For ...
Mar 10, 2020 by Naman Gupta
Excitel Broadband Pvt. Ltd - No Services Issue Open
My Name is Shyam and I have taken the *-year plan from Excitel Broadband Pvt. Ltd. From the last two weeks I'm facing the issue of connection inactivity and no services. I have called them every day for the status but haven't got any update and...
Dec 21, 2019 by Shyam Sunder (SS Global Services)
Excitel Broadband Pvt. Ltd - Poor response for disconnectivity issues Closed
Dear Sir/Madem, I am located in Nallagandla, Hyderabad. I have connected with exitel broadband internet on **th August **** and they have taken * months advance payment during connection but they are not providing support for there consiste...
Sep 08, 2019 by Sudarshan Havale
Excitel Broadband Pvt. Ltd - Scheduled disconnection orchestrated by Excitel Open
This is just the just outline of my case, tell me should I move forward and file this ????? Every night, on average, after **:**, Excitel's Regional Partner 'Tasa E Solutions' deliberately turns off power to equipment/device which provide in...
Aug 28, 2019 by Kapil
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