File a Complaint against Excitel Broadband Pvt. Ltd

Excitel Broadband Pvt. Ltd - DEPOSIT NOT REFUNDED EVEN AFTER SUBSCRIPTION TIME COMPLETED ^Open

I handed over all the items like Fibre ONU device, modem,Power adopter, Empty carton box etc..to your agents in vijayanagar M/S. ARPITA CABLE NETWORK. I have paid deposit of Rs.****/- *n ** nd august'**** as per the attached payment confirmat...

Nov 21, 2022 by RAVI SANKAR KOMMU

Excitel Broadband Pvt. Ltd - Misguidance by excitel broadband emloyee ^Closed

Excitel emloyees bharat and shobhit (representatives of the excitel broadband) , has been giving false commitments and has been misguiding us for installation of the broadband connection, besides repeated requests they have failed to provide a...

Sep 12, 2022 by NITIN SETHI

Excitel Broadband Pvt. Ltd - Frequent Disconnection ^Closed

Please refund me my subscription amount and discontinue my services ...

Jul 31, 2022 by Sachin

Excitel Broadband Pvt. Ltd - Security Money ^Closed

Hi Sir, I follow up from last *months for Refund of Security Money. But did not get till yet even I submitted Device on **-**-****, and Security Money Refunded to Regional Partner on **-**-****. But He making excuses everyday. Regional Partner...

Mar 23, 2022 by Ravi Verma

Excitel Broadband Pvt. Ltd - Internet wifi against deposit ^Open

I used this service almost * years but last few months there were many disconnections but for the month July, August there is no connection for **-** day, **-** days continuously and after after many times discussion they said to take new fiber...

Nov 15, 2021 by Jagadeesh

Excitel Broadband Pvt. Ltd - No Connectivity ^Closed

I'm using EXCITEL Broadband and I'm facing connectivity issue since **th july and today is the *th day.. I'm chatting/calling customer support but they are saying it's escalated.Whenever I ask for update they just say give us sometime not givin...

Jul 23, 2021 by Ankit Tanwar

Excitel Broadband Pvt. Ltd - Intermittent disconnections and refund denied by EXCITELon ^Open

I'm an excitel subscriber. i renewed my subscription on *nd May'** for * months. since **th May'** i'm facing an internet issue. now It’s been almost * weeks since I’ve been facing Internet connection issues/ session disconnection. I raised...

Jun 01, 2021 by YOGENDER KUMAR

Excitel Broadband Pvt. Ltd - Security Deposit of Modem not refunded 4 month rental not refunded on request for relocation ^Open

I have taken the broadband connection from Excitel and paid *,*** as security deposit for the internet modem. I was told that security deposit will be refunded once I surrender my connection and return the modem. I had to relocate and I asked...

Apr 12, 2021 by Divya Burman

Excitel Broadband Pvt. Ltd - Internet broadband fraud ^Open

Sir, I purchased a plan of *** Mbps, and I am getting only speed fluctuations and low speeds, I have been complaining since * days, and also got fever. They are not providing any solution, they are wasting my time, and there customer support cu...

Apr 11, 2021 by Parth Sarthi

Excitel Broadband Pvt. Ltd - Issues with internet Speed ^Closed

The issue that I have experienced was: The promised Internet speed is not coming. I get **mbps on my laptop and PC. While the promised speed was ***mbps. I have register complaints dozens of times. Excitel Customer care agents ask for the ANYDE...

Jan 06, 2021 by Nikit

Excitel Broadband Pvt. Ltd - Frequent Internet Disconnection ^Open

For * month, I am facing frequent disconnection problems. Every time I call customer care, they tell me that there is some fiber cut in the area. On most days, the speed is extremely low. Even after making numerous calls, opening support ticke...

Oct 25, 2020 by Vidit goyal

Excitel Broadband Pvt. Ltd - Not resolving my internet problem ^Closed

My internet is not working from last ** hrs. I called the service provider many times but he did not pick up my phone,...

Sep 22, 2020 by YOGESH SINGH RAWAT

Excitel Broadband Pvt. Ltd - Poor service and harassment by ISP Excitel ^Open

I am an existing customer of Excitel and using their broadband for last ** months with multiple issues, I was enrolled to a * months plan which was expired in Aug month. Then company told me they are switching to Fibre line and in future there ...

Sep 20, 2020 by Imran Ahmad

Excitel Broadband Pvt. Ltd - Excitel broadband issues ^Open

I have made many complaints about issues and got those resolved but now Excitel services are degrading day by day, tickets are getting closed without resolution or stay pending. Me and my entire friend circle are planning to change to a new pro...

Sep 03, 2020 by Kaushik chowdhury

Excitel Broadband Pvt. Ltd - No connection since days no action taken given false information ^Closed

It’s been days that there is no internet connection at all, I’ve been complaining continuously to the customer care, raised tickets, called them hundreds of time but no action taken on resolving the issue. It’s been a pathetic excitel ser...

Jul 01, 2020 by Supriya Rao

Excitel Broadband Pvt. Ltd - No Technical Support ^Open

I just got a new connection of Excitel broadband on Saturday **th June **** ( Reeltime *+* *** **** plan), for which I paid **** for plan and *** for installation. Since then I have logged * complaints of poor connectivity and frequent disconn...

Jun 23, 2020 by Suryansh Verma

Excitel Broadband Pvt. Ltd - Internet connection issues ^Open

I have been using this company service for last * months and I have already registered over ** complaints with them for internet connection issues. I have also payed ₹**** to renew the plan as I have a work from home. However I am still facin...

May 26, 2020 by sarath chandran

Excitel Broadband Pvt. Ltd - Internet not working ^Open

Facing issues with excitel internet broadband connection from day *, i need refund of my money, i dont want to continue with EXCITEL. ON DAILY BASIS I AM WASTING MY TIME IN HIGHLIGHTING THE ISSUES. AND NO ONE IS ACTUALLY ABLE TO FIX IT. I EXCIT...

May 17, 2020 by Ashmeet Singh

Excitel Broadband Pvt. Ltd - No customer hearing ^Open

I purchased Excitel connection in Jan**** and gave * months of advance and security of ****rs. Recently i shifted to new house in the same location, they advised to take new connection and promised to transfer my balance to new connection. For ...

Mar 10, 2020 by Naman Gupta

Excitel Broadband Pvt. Ltd - No Services Issue ^Open

My Name is Shyam and I have taken the *-year plan from Excitel Broadband Pvt. Ltd. From the last two weeks I'm facing the issue of connection inactivity and no services. I have called them every day for the status but haven't got any update and...

Dec 21, 2019 by Shyam Sunder (SS Global Services)

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