Excitel Broadband Pvt. Ltd
- Issues with internet Speed Closed
The issue that I have experienced was: The promised Internet speed is not coming. I get **mbps on my laptop and PC. While the promised speed was ***mbps. I have register complaints dozens of times. Excitel Customer care agents ask for the ANYDESK ID and look for the issue but still can not find it. It takes them * to *.** hrs for this and I need to be on call with them and in front of the PC or laptop for the same procedure. This is frustrating as still no solutions comes up every time. I can not register complaint after complaints and then again go through the same procedure of yours. RESLOVE THIS OR I NEED A REFUND.
It occurred on: **/**/**** and many more times in the past
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Replace / Fix problem
"My new mobile had problem and company refused to repair it but my problem was resolved through Voxya. Thank You Voxya."
My internet is not working from last ** hrs. I called the service provider many times but he did not pick up my phone,...
Sep 22, 2020 by YOGESH SINGH RAWAT
It’s been days that there is no internet connection at all, I’ve been complaining continuously to the customer care, raised tickets, called them hundreds of time but no action taken on resolving the issue. It’s been a pathetic excitel ser...
Jul 01, 2020 by Supriya Rao
Dear Sir/Madem, I am located in Nallagandla, Hyderabad. I have connected with exitel broadband internet on **th August **** and they have taken * months advance payment during connection but they are not providing support for there consiste...
Sep 08, 2019 by Sudarshan Havale
I have taken the broadband connection from Excitel and paid *,*** as security deposit for the internet modem. I was told that security deposit will be refunded once I surrender my connection and return the modem. I had to relocate and I asked...
Apr 12, 2021 by Divya Burman
Sir, I purchased a plan of *** Mbps, and I am getting only speed fluctuations and low speeds, I have been complaining since * days, and also got fever. They are not providing any solution, they are wasting my time, and there customer support cu...
Apr 11, 2021 by Parth Sarthi