Flight cancelled by airline refund not received from Yatra team

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Yatra

- Flight cancelled by airline refund not received from Yatra team ^{Offered Resolution}

Adwait Kumar filed this complaint against Yatra on Sep 08, 2020

I booked a flight ticket from Pune to Kanpur. I was contacted by airline within hours of booking mentioning that flight to that route has been cancelled for entire month & we can only give full refund. They sent an email to me confirming same and asked to contact yatra for refund. Yatra mentions to cancel ticket on their portal and claim refund by selecting option cancelled by airline. Even after that , it is showing zero refund. On writing emails to yatra. No one is ready to respond except for auto reply messages.

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Resolution Demanded:
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