Yatra
- Flight cancelled refund not received yet Closed
Megha Pradeep filed this complaint against Yatra on Jan 11, 2024
I had booked a ticket from kolkata to bangalore for feb *th on *st jan, i had to cancel the flights cause of personal reason, but i cancelled under the dgca policy, to get full refund. they said as soon as the airline processes the refund, they would process from yatra's end within **hrs.
its already * days since i cancelled i havent received the refund yet, i had called indigo to confirm if they had processed it from their end, and the customer care confirmed it. it was also reflecting on their website. but yatra kept denying and said they are yet to receive from indigo.
on *th jan and raised an email to their support team with the same, on *th morning i received reply that they refund has been processed and will be processed from yatra's end in ** hrs, and i would recive an update when its done, its **jan today, so it is already **hrs and i havent received any update.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Yatra
Resolved
Frustrated? File a Complaint
Travolook
"I really thank you Voxya support team for quick support on Travolook refund issues, I got my refund amount. Indeed appreciate your quick help."
Santosh Dash
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