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Yatra
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How to resolve Yatra complaints online
If you want to complain about a problem that relates to Yatra, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Yatra?
If you are not satisfied with Yatra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Yatra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Yatra
But before filing a complaint, you should
a. Contact the customer support of Yatra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Yatra - Refund Closed
Dear Customer, We would like to confirm that the refund due for an amount of Rs. *****.** against Yatra reference number ************* was processed on *, May, **** to your account. Kindly note that your bank may take * to * working days to...
May 22, 2022 by Irina Dogra
Yatra - Mismatch with LastName Surname in the ticket issued by Yatra and the airline Offered Resolution
I had booked a ticket from Bangalore to Toronto on **th April **** for **st July as my Travel Date with Yatra and selected Ethiopian Airlines. Yatra's portal was insisting on the Last name field not be blank when booking the ticket. I do not ...
May 17, 2022 by MIR MOAZAM ALI
I booked flight ticket on yatra on */*/**** for Rs ***** but ticket not confirmed and amount got deducted. I have been waiting for * days for other emergency booking purpose but no reply or support from yatra...
May 08, 2022 by Gokul Krishna
Yatra - Amount not refunded from Yatra Closed
I have booked flight ticket from Cochin to Ahmedabad from YATRA website on March **th **** but due to the website error ticket not booked and the amount (INR *****.**) got debited from my account. I have contacted Yatra customer care and they r...
May 02, 2022 by BRIZ GABRIEL
Yatra - Service not delivered Open
Booked two hotel rooms in bangalore on **th march ****. Checkin was on **th march. However hotel denied admission to my family saying they are closed for renovation. Contacted yatra regarding this. They said will resolve as soon as possible. Ho...
Mar 29, 2022 by Adheep
Yatra - Confirmed booking canceled later Offered Resolution
I had a confirmed booking after making payment last week. Suddenly I got an email that my booking cannot be honored and I should choose a third rate resort which costs **% lower than the resort I booked. I have been messaging them for days but ...
Mar 17, 2022 by Aditya Doshi
Yatra - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines Closed
As Per The Attached Evidence, Yatra Has Charged **** Rs. (GHP*NV) And **** Rs. (GP**GN) As Yatra Service Charges And Then You Have Subtracted Them As Well. So If You Have Not Charged The Yatra Service Fees As Per The Invoice Then How Can You De...
Mar 10, 2022 by Mansi Gupta
Yatra - Yatra Providing providing incorrect RRN for flight cancellation refund Offered Resolution
On writing email to yatra for flight cancellation refund, I received an email for refund initiated on **th February for Yatra reference number *************. It has been over ** days and refund is received yet in my bank account. Yatra shared m...
Mar 05, 2022 by Harsh Sunilkumar Dave
Yatra - Flight cancellation refund is not received Closed
I booked a round trip flight tickets of spicejet from Yatra application from Ahmedabad to Udaipur. Flight were scheduled for ** February departure from Ahmedabad to Udaipur and back from Udaipur to Ahmedabad on ** February. Since the return fli...
Mar 02, 2022 by Harsh Sunilkumar Dave
Yatra - Do not book flights from Yatra Yatra does a fraud of 6000 Rs in providing refund for the cancelled f Offered Resolution
Yatra Fraud Company: I Want My Full Refund Of **** Rs. In My Credit Card(First Preference) Or Yatra Wallet Without Any Expiry (Second Preference). I Will Reach Out To Every Social Media Platform For My Complaint. Yatra How Can You Impose A...
Feb 21, 2022 by Mansi Gupta
Yatra - Yatra is not providing refund of 5957 Rs for the flights canceled through Indigo Airlines Offered Resolution
Yatra Please Share The Link Of Your TnC. When I Have Booked The Flight Then You Have Not Taken My Consent For Any TnC. Then How Can You Impose Any Ridiculous TnC On The Common Man. I Have A Family To Feed And I Have Earned This Money With So Mu...
Feb 11, 2022 by Mansi Gupta
Yatra - Refund Closed
I would like to take your concern on my problem that I book the ticket on **th of January **** from Bengaluru to patna in indigo flight in which I have make the payment but after payment was done the app showed a glitch and didn't book the tick...
Feb 09, 2022 by Abhishek Anand
Yatra - Yatra is not providing refund for the tickets canceled through Indigo Airlines Yatra com Offered Resolution
I Have Booked Indigo Flight Tickets With PNR No. GHP*NV (**th January) ***** Rs. And GP**GN (**th January) ***** Rs. From Yatra.Com. Indigo Has Canceled The Above Flights And I Contacted Them, So They Confirmed Me That They Have Refunded Total ...
Jan 31, 2022 by Mansi Gupta
Yatra - Amount deducted but ticket not booked Closed
Incident date- **rd Jan, **** Ticket- Guwahati to New Delhi for **th Jan, **** Amount debited- ****.** Issue- ticket not booked, no tickets sent in email and whatsapp, no ticket seen in yatra app Transaction number- ************...
Jan 23, 2022 by Shambhavi Devi
Yatra - Not received refund Closed
PNR YTZ*HH REF NO ************* I have cancelled my ticket but not yet got my refund ...
Jan 07, 2022 by Mahek Jain
Yatra - Didn t receive refund for flight cancellation Closed
I had booked ticket from Ahmedabad to Bangalore, via Go First, planned for *st Jan **** (*:** a.m to **.** a.m) on yatra.com. Unfortunately, after multiple follow ups with yatra, I still didn't receive my refund of INR **** back. The booking ID...
Dec 31, 2021 by Vivek Shah
Yatra - Cancellation refund Closed
I booked train ticket from yatra app. Amount of Rs **** got deducted from amazon pay but no booking details shared. I contacted yatra chat box but no response given....
Dec 30, 2021 by Pavvi Agarwal
Yatra - Money deducted twice from zestmoney Closed
When I was completing my payment in Yatra booking flight ticket after the payment my zestmoney account shows twice money is deducted from my account for one ticket I’ve been sending mails to Yatra support but didn’t receive proper response ...
Dec 18, 2021 by Yelleesha
Yatra - Refund not given Offered Resolution
My husband had tried to book his hotel through Yatra.com on *th November, the booking didnot happen and the amount got deducted. There is no helpline number for customer support and no response on emails too...
Nov 23, 2021 by Megha Shah
Yatra - Yatra skipped a clause and cancelled my insurance coverage Closed
The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This d...
Nov 03, 2021 by Puja Ganguli
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Questions about Yatra
Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Yatra?
Domestic Holidays 0120-4904810
International Holidays 0120-4904815
What is Yatra office address?
Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008
What is Yatra customer care email?
Rail Support : rail@yatra.com
Bus Support : bus@yatra.com
Where to find Yatra discount coupons?
Who is the Owner / CEO of Yatra?
Dhruv Shringi
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