File a Consumer complaint against Yatra

Yatra - Refund not given ^{Awaiting Details}

My husband had tried to book his hotel through Yatra.com on *th November, the booking didnot happen and the amount got deducted. There is no helpline number for customer support and no response on emails too...

Nov 23, 2021 by Megha Shah

Yatra - Yatra skipped a clause and cancelled my insurance coverage ^Closed

The money is not important but this is unjustified.I booked ticket through Yatra for me and my husband for *th November,**** and availed their Cancellation Protection Policy.Later Indigo changed flight as the earlier flight was cancelled.This d...

Nov 03, 2021 by Puja Ganguli

Yatra - Money deducted didn t receive the ticket ^Closed

I booked two tickets from Hyderabad to Goa and my money was deducted but didn't receive the flight ticket. Please look into the matter and get back to me ASAP....

Oct 31, 2021 by Mahek Garg

Yatra - Wrongly made ticket of different dates ^{Offered Resolution}

I had made a booking from yatra.com .The route of travelling is from Bagdogra to Dibrugarh . I selected the date of travelling **/**/**** . But while after making payment they provided me the confirmation of **th October. Since the booking has ...

Oct 10, 2021 by Nikhil Agarwal

Yatra - Yatra refund issues ^Closed

I booked train tickets from yatra.com from hyd to tirupati and tirupati to hyd for november month. I was just checking the details to change dates and it was cancelled by app without any confirmation and yatra not processing my refund amount al...

Oct 06, 2021 by Vinay Kumar

Yatra - Refund against flight cancellation ^Closed

Due to repeated international flight reschedules by Qatar Airways, I've requested Yatra to cancel the flight ticket and claim for refund which they've done. It's been more than a month since I requested refund, but I haven't received a penny fr...

Oct 05, 2021 by Lokesh Kumar Garlapati

Yatra - HOTEL ROOM NOT GET WHAT WAS PAID FOR ^{Offered Resolution}

I booked a room in " homestay by Tea Garden ".. through Yatra.com portel, which indicated that the Homestay must be a Tea Garden property, but it was not. The property is not in Tea Garden even then it is being shown as a property by tea Gar...

Aug 27, 2021 by Shiv Narayan Prasad Misra

Yatra - Yatra coupons not refunded ref ^Closed

I had used ***** rupees worth coupons and booked the flight ticket via Yatra.com. flight was cancelled by Indigo due to some issues. Now yatra is not replaying back to me to refund my coupons/money. Its been around ** days now. ref ticket: YT**...

Aug 02, 2021 by Pradeep

Yatra - Refund not issued ^{Awaiting Details}

After cancellation of airline tickets, yatra is only emailing me again and again saying they have issued a refund and it would appear in my credit card in **-** days, however there is no sign of any refund being received on my card. Upon contac...

Jun 13, 2021 by Adit Agarwal

Yatra - Refund issue ^{Offered Resolution}

I booked a ticket ( for travel on Dec.*th ****) for my daughter through Yatra. Ref. no:*************. Etihad cancelled its flight from Kochi to Manchester and advised to contact travel agent (Yatra) for refund process. After multiple mails ya...

May 12, 2021 by A.Purushothaman

Yatra - Flight ticket refund by Yatra ^Closed

I am applying for a consumer court complaint against Yatra for below issue There is no response back (only when Yatra see it required else ignore mail response or no call back, or option to raise query. Even in this portal despite raising i...

May 10, 2021 by Arihant Kasliwal

Yatra - Yatra automatically cancelled my confirmed ticket without my knowledge and refund too was not proces ^{Offered Resolution}

Yatra has cancelled my ticket through air india airline without my confirmation. I have never requested yatra to cancel my ticket. There was no intimation to me after cancellation too. When I discussed with Airline regarding some queries, I g...

May 08, 2021 by Amit Agarwal

Yatra - Refund refused ^{Offered Resolution}

Cancelled ticket due to death in family, got the confirmation of how much refund we will receive. Never received the refund, when asked yatra, they say we were a no show....

May 04, 2021 by Varun Singh

Yatra - Refund not initiated ^Closed

I have rescheduled my flight against which Airlines has refunded my partial amount which yatra is not initiating. Beginning they have sent me an email where they have informed me that they are going to initiate my refund, however, its going to ...

May 01, 2021 by Rohima khatoon

Yatra - Refund not recieved by yatra ^{Offered Resolution}

Hi , I had booked a flight through yatra but the flight got cancelled by airlines which was scheuled on *-feb-****. The air lines says to check with yatra for refund as they have already processed but Yatra keeps saying that the amout has not...

Apr 23, 2021 by Suman Devi Subash Chand

Yatra - Unable to know claim process for NEFT refund for a cancelled flight ^{Offered Resolution}

Through Yatra mobile app I was trying to claim a refund for a cancelled flight, where I have chosen the NEFT option . But after I select the option, relevant  steps are not showing anymore. I need to know the entire process for the NEFT refund...

Apr 05, 2021 by Poulima Biswas

Yatra - Hotel was booked and charged and when we reached we realised that it is closed since 1 year we have ^{Offered Resolution}

Duped by Yatra.com by charging for a homestay in Coonoor, Bison Country which has been closed since * year due to Covid, fake and unreachable contact number was provided of the homestay. We were charged for two nights and when we reached all ro...

Mar 20, 2021 by Pratiksha Saikia

Yatra - Yatra not refunding the amount ^Closed

My flight got cancelled by the Vistara airlines. I applied to claim for refund on Yatra portal. I contacted the airlines, they said they have refunded the amount and now has to be initiated by the travel agency. Its been more than ** days since...

Mar 16, 2021 by Vandana Kumari

Yatra - Refund not received ^{Offered Resolution}

My Indigo flight from Bangalore to Mumbai was cancelled. The amount was refunded to Yatra but it is not refunding it to my account. Booking Reference no ************* Amount *****...

Mar 16, 2021 by Dhaval Maheshwari

Yatra - Flight cancelled by airlines refund not received since 3 months ^Closed

I've booked my ticket through Yatra but the airlines cancelled my flight for a full refund. I contacted Airlines and they mentioned refund have been processed on **th Jan **** and they have given me ACM number confirming they have processed ref...

Mar 09, 2021 by Gajjala Ankit Nigam

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Questions about Yatra

Ask questions about Yatra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Yatra?

Domestic Holidays 0120-4904810
International Holidays 0120-4904815

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What is Yatra office address?

Sector 20, Plot No. 272, 4th floor, Gulf Adiba, Gurugram, Haryana 122008

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What is Yatra customer care email?

Rail Support : rail@yatra.com
Bus Support : bus@yatra.com

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Where to find Yatra discount coupons?

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Who is the Owner / CEO of Yatra?

Dhruv Shringi

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