Yatra - Refund issue ^{Offered Resolution}

I booked a ticket ( for travel on Dec.*th ****) for my daughter through Yatra. Ref. no:*************. Etihad cancelled its flight from Kochi to Manchester and advised to contact travel agent (Yatra) for refund process. After multiple mails ya...

May 12, 2021 by A.Purushothaman

Yatra - Flight ticket refund by Yatra ^Closed

I am applying for a consumer court complaint against Yatra for below issue There is no response back (only when Yatra see it required else ignore mail response or no call back, or option to raise query. Even in this portal despite raising i...

May 10, 2021 by Arihant Kasliwal

Yatra - Yatra automatically cancelled my confirmed ticket without my knowledge and refund too was not proces ^{Offered Resolution}

Yatra has cancelled my ticket through air india airline without my confirmation. I have never requested yatra to cancel my ticket. There was no intimation to me after cancellation too. When I discussed with Airline regarding some queries, I g...

May 08, 2021 by Amit Agarwal

Yatra - Refund refused ^{Offered Resolution}

Cancelled ticket due to death in family, got the confirmation of how much refund we will receive. Never received the refund, when asked yatra, they say we were a no show....

May 04, 2021 by Varun Singh

Yatra - Refund not initiated ^Closed

I have rescheduled my flight against which Airlines has refunded my partial amount which yatra is not initiating. Beginning they have sent me an email where they have informed me that they are going to initiate my refund, however, its going to ...

May 01, 2021 by Rohima khatoon

Yatra - Refund not recieved by yatra ^{Offered Resolution}

Hi , I had booked a flight through yatra but the flight got cancelled by airlines which was scheuled on *-feb-****. The air lines says to check with yatra for refund as they have already processed but Yatra keeps saying that the amout has not...

Apr 23, 2021 by Suman Devi Subash Chand

Yatra - Unable to know claim process for NEFT refund for a cancelled flight ^{Offered Resolution}

Through Yatra mobile app I was trying to claim a refund for a cancelled flight, where I have chosen the NEFT option . But after I select the option, relevant  steps are not showing anymore. I need to know the entire process for the NEFT refund...

Apr 05, 2021 by Poulima Biswas

Yatra - Hotel was booked and charged and when we reached we realised that it is closed since 1 year we have ^{Offered Resolution}

Duped by Yatra.com by charging for a homestay in Coonoor, Bison Country which has been closed since * year due to Covid, fake and unreachable contact number was provided of the homestay. We were charged for two nights and when we reached all ro...

Mar 20, 2021 by Pratiksha Saikia

Yatra - Yatra not refunding the amount ^Closed

My flight got cancelled by the Vistara airlines. I applied to claim for refund on Yatra portal. I contacted the airlines, they said they have refunded the amount and now has to be initiated by the travel agency. Its been more than ** days since...

Mar 16, 2021 by Vandana Kumari

Yatra - Refund not received ^{Offered Resolution}

My Indigo flight from Bangalore to Mumbai was cancelled. The amount was refunded to Yatra but it is not refunding it to my account. Booking Reference no ************* Amount *****...

Mar 16, 2021 by Dhaval Maheshwari

Yatra - Flight cancelled by airlines refund not received since 3 months ^Closed

I've booked my ticket through Yatra but the airlines cancelled my flight for a full refund. I contacted Airlines and they mentioned refund have been processed on **th Jan **** and they have given me ACM number confirming they have processed ref...

Mar 09, 2021 by Gajjala Ankit Nigam

Yatra - Flight Cancellation Refund ^{Offered Resolution}

I had booked a Vistara flight from Singapore to Delhi for **th April'** through Yatra. Due to lockdown, flights were halted and I could not take the flight. The flight was kept in open status till this year as I had planned to reschedule whenev...

Mar 06, 2021 by Ashish Bansal

Yatra - Yatra Resorting to Fraud to Cheat Customers ^Closed

After over a month of pursuing Yatra for Refund through numerous emails and complaints on Voxya and National Consumer Helpline, Yatra had informed me that it has initiated refund and the same will reflect on my bank account within *-* working d...

Feb 25, 2021 by Avijeet Kumar Biswas

Yatra - Refund not Issued ^{Offered Resolution}

Yatra is not issuing my refund. I booked a flight from delhi to toronto with reference number - *************. I booked the ticket in the month of may ****. It has been almost a year. I've sent numerous emails, they did not respond. They deposi...

Feb 24, 2021 by Naga Satya Srinivas Kommamuri

Yatra - Refund not received yet ^{Offered Resolution}

Indigo airlines have already refunded my amount since aug ** **** but yatra have not refunded my amount even after sending thousands of mails .I have even sent them the proof but they are refunding my amount .Please refund my amount soon Yatra ...

Feb 18, 2021 by Deepti Acharya

Yatra - Money deducted but no booking ^Closed

I booked a cab via Yatra.com and paid an advance for it. Once paid, I was shown "Awaiting confirmation" and now there is no sign of booking and I received no proof of payment. Furthermore, there email is only sending automated responses and the...

Feb 17, 2021 by Yatish Jain

Yatra - Bus booked but cancelled by the operator ^{Offered Resolution}

On *th feb **** I booked bus tickets of six persons from vishakhpatnam to Kolkata sleeper seats for ** feb **** but the bus was cancelled on that day due to some mechanical issues the bus operators called me and say to adjust in sitting chairs ...

Feb 12, 2021 by SANJIV KUMAR SINGH

Yatra - Refund my money ^{Offered Resolution}

Hello I am stuck on the road while traveling to Khajjiar himachal pradesh and my whole tour is booked with yatra and now they are denying to take us to Khajjiar on half of the road, now I am going through another taxi on my own. This is very...

Feb 11, 2021 by Prashant Thakkar

Yatra - Not getting refund for cancelled ticket and being given false information ^{Offered Resolution}

I Have Cancelled Two Tickets From Yatra In The Month Of November But Yatra.com Is Behaving Like A Bunch Of Cheaters. No Customer Care Number, No Customer Support. Airline Is Saying Yatra Has Not Raised Even Refund Request With The Till Today I....

Feb 10, 2021 by Davinder

Yatra - No refund received even after more than 2 months ^Closed

I have cancelled two tickets from yatra in the month of november but yatra.com is behaving like a bunch of cheaters. No customer care number, no customer support. Airline is saying yatra has not raised even refund request with the till today i....

Feb 06, 2021 by Davinder

Yatra - Refund of air ticket ^{Offered Resolution}

I booked flight from Srinagar to chennai on **st Jan. Due to some issues date has been rescheduled to *st feb. There were two options one to change date or request for refund. I opted refund. But till now no update from yatra. When I asked this...

Feb 04, 2021 by Manikandan

Yatra - Refund not issued ^Closed

Indigo has refunded the whole amount to yatra and when requested yatra to refund the same, they are not approving. Only god knows what they are doing with our money. Pnr aen3yi...

Feb 01, 2021 by Rohit setty

Yatra - Yatra ComRefund the money Air ticket is not confirmed but money Should be Debited ^{Offered Resolution}

Dear Sir, This is for your kind information thai i have a booked ** nos flight ticket #MR.RATAN BANIK **/**/**** FROM IXA - GAU on D/J **/**/**** BY INDIGO THROUGH GOOGLE PAY PROMO CODE~ ''YATTEZ*BEIDKUMS*" link but after payment that booking...

Jan 25, 2021 by Nabamita Saha

Yatra - Denied accommodation on a confirmed hotel booking ^{Offered Resolution}

I had booked a hotel in Munnar via Yatra.com for my family trip. I had done the payment and the booking got confirmed. On the day of the trip when I contacted the hotel I was informed that they are not working with Yatra and there is no booking...

Jan 11, 2021 by Raghul R

Yatra - Avail Refund For Cancelled Flights ^Open

I made a flight booking more than a year ago, but due to Covid ** the flights got cancelled. I am trying to contact Yatra.com via phone number which they don't pick and via mails they always reply by asking for ** working days. It's been ** mon...

Jan 09, 2021 by Vishesh Gulati

Yatra - Refund on Cancelled flight due to covid ^Open

I had booked a flight in Indigo from yatra website. but the flight was cancelled by Indigo because of covid**. the money was transferred to my credit shell amount Rs ****/- which should be redeemed from yatra website as instructed by Indigo. I...

Jan 09, 2021 by Amarjot Singh

Yatra - Money not refund and not allow to book flight ^{Offered Resolution}

Hi my ticket got canceled due to covid Booked On: * Mar'** | Booking Ref No. ************ now i m trying to book ticket but its not allowing to use credit shell and also not giving refund , almost * month . i raised multiple complaint but ...

Dec 31, 2020 by Dilip

Yatra - Refund ^{Offered Resolution}

Booking got cancelled by the service provider but refund not done in months..what should I do..I'm in need of money urgently..I'm fed up with Yatra.. couldn't contact them too..kindly do something...

Dec 30, 2020 by Sathyanarayanan

Yatra - Refund processed by yatra against cancelled flight not received yet ^{Offered Resolution}

Yatra Booking Ref Number: *************. (Ahm mel Ahm - ** pax). Yatra processed Refund amount of Rs.*,**,***.** on **.**.**** and in ICICI Amazon Pay credit card ending last four digit **** in respect of card holder Mayur Shah against transact...

Dec 29, 2020 by Krimish Shah

Yatra - Flight booking ^{Offered Resolution}

I have booked my flight ticket on yatra application where I have paid using Google pay the money deducted from my account and I didnot receive any ticket or any kind of message from their end so I'm requesting you to solve this issue...

Dec 24, 2020 by Somesh S Sharma

Yatra - Not giving refund which is already provided to them by airlines ^{Offered Resolution}

Indigo airlines has provided refund to yatra for the flights cancelled due to lockdown for Covid-** but yatra is not providing my refund back and is also not replying on mail for the same...

Dec 24, 2020 by Mayur

Yatra - Error while cancelling hotel booking No customer care number No response to emails ^{Offered Resolution}

I booked a hotel from ** December to ** December with ref no: *************, which can be canceled any day before **rd December as per their terms and conditions. I raised a cancellation request on **st December and it is not canceled. They sai...

Dec 23, 2020 by Binu

Yatra - Refund from yatra ^{Offered Resolution}

I have booked a Air Asia flight through yatra which got rescheduled. Air Asia offered me "Full Refund" Option but they said they can't process it at their end as it was travel agent booking. I have been contacting yatra support since then but t...

Dec 21, 2020 by SAMEER NEGI

Yatra - Refund not credited from yatra ^Closed

I had done a flight booking from yatra which was cancelled due to covid, i was supposed to get a refund of Rs **** from yatra against reference no. ************* . But yet now I hav not received the refund.. the bank is saying to contact yatra...

Dec 20, 2020 by Zaira Almas

Yatra - Complete refund not provided ^{Offered Resolution}

My flight was cancelled just day before the journey . Airlines refunded entire amount to travel agent Yatra but they did not provided complete refund and deduct *** saying as convenience fees . Now why shall I pay convenience fees for the servi...

Dec 18, 2020 by Kanchan Barde

Yatra - Yatra not refunded my amount ^{Offered Resolution}

I have asked for refund to Yatra against my ticket cancellation due to Covid **. Yatra has sent me email mentioning refund has been initiated on *th December ****, but i have not received any refund till date. Refund amount is **,*** against my...

Dec 16, 2020 by Omair Nissar

Yatra - Refund Not Given ^{Offered Resolution}

I have booked hotel in Yatra today Dec **th **** at *.**PM. I paid thru Google pay, money got deducted from my account, but I didn't get any confirmation on the hotel booking. No refund given as well. I am attaching the Google pay screenshot f...

Dec 14, 2020 by Gopi Shankar

Yatra - Amount debited from bank not credited to beneficiary account ^{Offered Resolution}

I booked a ticket from Mumbai to Coimbatore thru Yatra Mobile appe on **.**.****. The amount was deducted from my bank, but the ticket not issued. Subsequently I informed Yata company with all relevant documents regarding the issue. They rep...

Dec 11, 2020 by Surendran Komath

Yatra - Money for failed transaction not refunded ^{Offered Resolution}

I tried to book * tickets from Kol to Hyd on *th Nov from * different Yatra accounts.The first one went through , however the second one ,ticket was not booked even though money was deducted from my account. I have coordinated with my bank and...

Dec 10, 2020 by Marsha Das

Yatra - Refund not received ^Closed

I had booked a flight from port Blair to Bangalore through yatra but the flight got canceled because of the lockdown. Few days back I received a mail from goair that they have refunded the money to yatra but I have still not received any money ...

Dec 09, 2020 by Mauzina

Yatra - Refund not initiated ^Closed

I had booked a ticket from yatra which i then cancelled within ** hours so the airline involved refunded me the entire amount. Yatra representatives told me it would take ** days for the money to be refunded (website states *-** days). It has b...

Nov 26, 2020 by Sarah Hussain

Yatra - Refund not processed ^Closed

I have booked a flight in the month of feb, flight reference number YT********. I was informed that within ** days the refund will reflect in my account. But it’s already been * months and there is still no clue about that...

Nov 20, 2020 by Rahul Piplani

Yatra - Not got Refund ^{Offered Resolution}

Booked Air India ticket on ** February **** through Yatra. My ticket got cancelled due to covid situation. My flight was on ** April ****. Since then I'm trying to claim refund since my ticket was partially refundable. I had not got any update...

Nov 16, 2020 by Charanbir singh

Yatra - Cash not refunded ^{Offered Resolution}

I booked a ticket on *th Oct via yatra.com app, Due to wrong journey time i cancelled ticket on same day. The yatra showed it is intiated from their side and amount will be refunded in **hrs. Its been a month now but the refund amount has no...

Nov 10, 2020 by Nijin Ali

Yatra - Cancelled Flight Ticket Not Refunded ^{Offered Resolution}

I had made total payment of Rs. **, *** to Yatra for Flight booking, below is the breakup: **,***.** - **nd Feb (Ref: ************* ) **,***.** - *rd March (Ref: ************) PNR Assigned: PNR- HIMQNZ, NWDBFX and GQJKMB They did one part...

Nov 09, 2020 by Sweety John

Yatra - Trip Package Advance Amount not Refunded ^{Offered Resolution}

I had booked a trip for Andamans but due to the Covid Pandemic, I cancelled it * months back, the original date of the trip was done for April which was planned to be shifted for September but, we decided on cancelling the same. We provided an ...

Nov 09, 2020 by Toji Varghese

Yatra - Yatra not refunding money ^{Offered Resolution}

I had booked Indigo flight from Yatra.com, however, due to lockdown Indigo cancelled the flight and refunded the amount to Yatra in June **. Following are booking details: *. Booking date - ** Feb ** **:**:** *. Travel date - ** Mar ** *. P...

Nov 07, 2020 by Sourabh Pahimam

Yatra - Yatra not extending my gift voucher ^{Offered Resolution}

Hi, I got a gift voucher of Yatra in Mar'** with last date of redemption as **th Oct'**. However, due to Covid flights were not operational & I could not travel. Now I wish to book my ticket and want to get my voucher extended for next *-* d...

Nov 03, 2020 by Kamal Sadhwani

Yatra - No reschedule refund response from Yatra ^{Awaiting Details}

No reschedule,refund, response from Yatra. I booked flight on March *,**** to travel on April *,**** from Mumbai to Bangalore but ticket was automatically cancelled due to lockdown. Have emailed them * times from past * months, to ask for resc...

Nov 02, 2020 by Pawan V

Yatra - Flight refund not made yet ^{Offered Resolution}

My flight was cancelled form the airlines itself on *th Of June for the flight from Mumbai to Varanasi. I am trying to now book a flight so the credit shell kept in spicejet can be utilized but i am still unabe to book a new flight...

Oct 31, 2020 by Aditi Saigal

Yatra - Airline Credit in Yatra not available for booking ^Closed

I had booked on an Indigo flight (FDZEUL) during the Covid period (for me and my wife)which got cancelled by the Airline. As per DGCA ruling and the airline commitment, the amount is to be available in the credit shell for rebooking. The Yat...

Oct 29, 2020 by Bibin Babu

Yatra - Accepted booking for a closed hotel and refund not intiated ^Open

I had an official work at Swargate Pune on **th October. Hence booked a hotel at FC Road, The Ashish Plaza. I was taken aback when the hotel management told me that they closed since March **** and no booking is accepted since then. Yatra.com s...

Oct 19, 2020 by Ganesh Pathare

Yatra - I have booked a cab and paid pre booking amount but no invoice and booking detail generate ^Closed

I have booked a cab from yatra and pre booking amount has been paid and my money has been decuted and no invoice, not booking confirmation has been received and now in booking section it is showing no booking has been done on ** th Oct ....

Oct 18, 2020 by Anil Rana

Yatra - Refund not done by yatra ^{Offered Resolution}

Hello, I have booked flight and it has been canceled due to covid but till now it has been more than * months we didn’t still get refund amount. Inspite of sending lot of mails and complaining them no action takrn from yatra end I ju...

Oct 17, 2020 by Kishlay srivastava

Yatra - Regarding refund of booking no as same has been cancelled by Airline due to operational Reasons PNR ^{Offered Resolution}

Sir As i got this message from Air asia that ur Flight has been cancelled due to operational reasons having PNR NO : F*ILYM. And Full amount refund has been processed Refund case no ******** . Now I request them pls refund the same at earlie...

Oct 17, 2020 by Farhan ul hassan

Yatra - Refund ^Open

I booked a ticket for * Oct and bus operator had cancelled the bus but I did not get any refund yet. Can you please confirm when will get the refund. Please find the message which is received on **th Sep. Ticket with PNR:***** on service:De...

Oct 14, 2020 by Rajat

Yatra - Flight Refund ^{Offered Resolution}

I had booked ticket from.Yatra but due to COVID** situation flight were cancled but Airline has made full refund for it but its refunded to Yatra ~* Months but yatra has not yet refunded that money to me. Whenever we send mail they reply below ...

Oct 14, 2020 by Akhilesh JAISWAL

Yatra - Money Deducted booking not confirmed ^Closed

Hotel booking from Yatra Mobile App. Money got deducted, booking not confirmed, didn’t receive any email, didn’t show up in app. Couldn’t contact Yatra customer care. ...

Oct 11, 2020 by Aravind Kumar N

Yatra - Refund ^Closed

I booked a flight with pnr QCN*QW but due to covid it was reshuduled and it was cancelled theb i raised a refund request i got reference number ************* but after I didn't got any response ...

Oct 11, 2020 by Shahid

Yatra - REFUND NOT MADE ^Closed

INDIGO CANCELLED OUR FLIGHT AND HAVE ALREADY REFUNDED FULL AMOUNT TO YATRA BUT YATRA HAS REFUNDED US THE AMOUNT YET AND NO WAY TO REACH YATRA. YATRA BOOKING REF No:-*************...

Oct 10, 2020 by Vishal Shangari

Yatra - Refund not processed for cancelled flight due to COVID ^Closed

I booked tickets from Kolhapur to Tirupati for ** Sept ****. But because of covid-**, tickets got canceled. I contacted Indigo for this, they said we have refunded all money to yatra, you need to contact to yatra. After complaining to yatra.com...

Oct 05, 2020 by TEJPRAKASH

Yatra - Refund not given ^{Offered Resolution}

Cancellation mail received from Yatra However refund not processed no update or revert from them.....

Sep 27, 2020 by Nishant Joseph

Yatra - Flight cancelled by airline refund not received ^{Offered Resolution}

Flight is cancelled by airlines, but Yatra.com isnt refunding my money after several requests....

Sep 23, 2020 by Karthik

Yatra - Refund against domestic flight tickets due to COVID19 ^{Offered Resolution}

I booked flight tickets through Yatra for an indigo flight..and due to the covid ** situation.. refund has been fully given. And indigo had given the full refund a month ago and Yatra hasn’t initiated it for a month and have not been replying...

Sep 22, 2020 by Harshitha Rajbabu

Yatra - Booking not done but money got deducted ^{Offered Resolution}

I was doing one flight booking on yatra.com on **th september using zest money. I tried to book the flight thrice but all the three times booking failed and amount got deducted from my zest money account thrice. No mail received form yatra rega...

Sep 21, 2020 by Ayushi gangwar

Yatra - Refund ^{Offered Resolution}

My flight was cancelled but i didn't get any refund...

Sep 12, 2020 by Hitesh Kumar

Yatra - Money got deducted train ticket not booked ^Closed

I've booked a train ticket on yatra.com On **th sep ****, money got debited from my account. But when I check the booking status it says u have cancelled ur booking. I want my money back. Booking details : From : chennai Central To : met...

Sep 12, 2020 by Fayaz

Yatra - Yatra not refunding ticket money eventhough Indigo has charger zero cancellation ^Closed

Hello, I had booked * way flight ticket from Yatra with reference ************* of amount Rs.**** and the flights were cancelled due to Covid pandemic. Indigo has charged zero cancellation fee but Yatra has refunded only Rs.*** and also deduc...

Sep 09, 2020 by Shah Nawaz

Yatra - Flight cancelled by airline refund not received from Yatra team ^{Offered Resolution}

I booked a flight ticket from Pune to Kanpur. I was contacted by airline within hours of booking mentioning that flight to that route has been cancelled for entire month & we can only give full refund. They sent an email to me confirming same a...

Sep 08, 2020 by Adwait Kumar

Yatra - Yatra amount not refunded completely ^Closed

I had booked flight hyderabad to varanasi and PNR is VLJ*XT for ** April ****. I had raised concern many times to yatra team to refund the amount but there is no response from their side. The amount refund status is still showing under process....

Sep 01, 2020 by Saurabh yadav

Yatra - Yatra Online Yatratrip in My daughter plane ticket refund not returned by yatra booking ref ^Closed

Yatra Online / Yatratrip.in — My daughter plane ticket refund not returned by yatra booking ref *********** Initially we cancelled ticket to CHINA on May **th. Till **th July they informed they filed with airlines but didn't received....

Aug 31, 2020 by Biplab Bandyopadhyay

Yatra - Refund not deliverd ^{Awaiting Details}

Money is not refunded in my account...

Aug 28, 2020 by Mahesh pawar

Yatra - Yatra International airline refund ^{Offered Resolution}

I have not recieved my refund since March ** . I was promised to recieve the full amount but I have not received it till date ...

Aug 28, 2020 by Ayman Khalidi

Yatra - REFUND PENDING ^Closed

I've wrongly booked ticket by swapping first and last name in the ticket on March *th **** for April **th travel. But immediately I called Indigo and Vistara to cancel the ticket, they have agreed to settle ***%refund. But Yatra did not clear t...

Aug 26, 2020 by Mohanaprakkash

Yatra - Advance money got deducted for cab cab booked in yatrabut no bookings showing under my bookings no w ^Closed

Booked a cab in Yatra...Advance money got deducted but no bookings showing under my bookings..no way to contact support..sent mails also..no reply.. ...

Aug 22, 2020 by Piyush kumar srivastava

Yatra - Bus operator cancelled his bus ^{Offered Resolution}

Dear team, I have booker ticket from ahmedabad to Barmer in bhagwati travels for **th August. But operator cancelled his bus. I didn't get refund yet. Regards Raj...

Aug 21, 2020 by Raj V Chauhan

Yatra - Yatra not refunding money ^{Offered Resolution}

I made a booking to travel from Delhi to Pune for **th June **** but couple of days before travel I noticed that PNR on airline shows the date of **st June. I didn't request any change so I was surprised to see this. First Yatra.com was not ava...

Aug 19, 2020 by DUSHYANT SAUBHARI

Yatra - Flight refund not received ^Open

Flight ticket booked on **/**/**** for travel in May ****. But flights got cancelled due to covid. But refund not received not credit voucher received...

Aug 19, 2020 by sankar t

Yatra - FLIGHT REFUND ^Closed

I HAD BOOKED TICKET OF WRONG DATE I GOT IT CANCELLED FROM INDIGO ON THE SAME DAY. THEY HAVE REFUNDED THE MONEY ON SAME DAY BUT YATRA HAS NOT YET REFUNDED MY AMOUNT. ...

Aug 17, 2020 by KRISHNA POOJARY

Yatra - Money not refunded ^Open

I had booked * train tickets from yatra website and on the same day it got cancelled by their side. I received a mail stating that the tickets were canceled and they will initiate refund to my account. But since then there is no refund as well...

Aug 17, 2020 by Ayesha shaikh

Yatra - Refund not processed ^Closed

Regarding the PNR : OP*G*U // Booking Reference Number : ************.(Booked from Yatra.com) Passengers : Amit Tiwari and Deepak Jha Bangalore-Patna Flight Route Issue : I contacted Indigo Helpdesk on Thursday(**th August ****) and...

Aug 17, 2020 by Deepak Jha

Yatra - Only half of the refund processed ^Closed

I had booked flights tickets on yatra. My indigo flight scheduled on *st Aug **** got cancelled by indigo airlines on **st july **** and I received an email from indigo saying I will get full refund of ***** INR. But i have received only part...

Aug 10, 2020 by Rajput Manishsingh

Yatra - Did not receive refund for cancelled flight tickets ^{Offered Resolution}

I booked Kolkata to Toronto flight tickets from Yatra.com, (Travel dates were: **th May **** and ** July **** Return) Due to Covid-** situation I had to to cancel the flight tickets (** April ****). As per the cancellation policy, I should rece...

Aug 10, 2020 by Sandeep Ghosh

Yatra - Yatra Long Pending Flight Cancellation Refund ^{Offered Resolution}

I had booked a Vistara flight from Yatra on *rd of July ****, for travel on **th of July. However, the flight was cancelled by the airline due to operational constraints and a full refund was processed by their side. However, its been more tha...

Aug 10, 2020 by Aamir Osman

Yatra - Money not refunded ^{Offered Resolution}

Fraudulent yatra. Yatra provided me with a arn number for a refund that Icici bank is telling is an invalid number and no such refund exists...

Aug 07, 2020 by Ravi Bajaj

Yatra - Flight is not booked and money got deducted ^{Offered Resolution}

I booked tickets for two adults yesterday through Yatra.com, however, after the payment the application redirected to the home page without showing any trace of my booking. I have contacted Yatra through email * times but haven't received any r...

Aug 06, 2020 by Uzma Nehal

Yatra - Not refunding whole amount ^Closed

I had booked the flight in feb, **** but due to this pandemic covid-** situation the flights got cancelled and the refund amount credited to airline shell amount. Yatra took those amount in their wallet. Now yatra is not refunding the whole amo...

Aug 03, 2020 by Saurabh yadav

Yatra - Money not refunded ^{Offered Resolution}

I made a flight booking at Etihad Airways for **th May, **** from Bangalore to Munich (including return) via Yatra. The flight was cancelled from Etihad airline itself. But I was told to contact Yatra for the amount to be refunded. The refund ...

Aug 01, 2020 by Sneha Hijam

Yatra - No update on Refund Status ^Open

I had booked a goair flight through yatra.com One day before without any intimation flight got cancelled. I had to book another flight at last moment with double the price. I am not able to connect either yatra or goair. I applied online cance...

Aug 01, 2020 by Harinam Prasad

Yatra - Refund as the airlines has cancelled my flight ^Closed

Hi, I have booked my ticket from Indigo airlines from Guhwati to Dehradun at ** July **** of Rs. ****. But due to Covid-** Restrictions the Indigo airlines has cancelled my flight. So I want my refund from yatra agency as I have booked my ticke...

Jul 25, 2020 by Akshay Bisht

Yatra - Refund from Yatra com ^Open

I am having a horrible experience with Yatra.com. I had booked flights on Yatra.com using my credit card in November (Amount *****). Later the flights got cancelled due to Covid lockdown. Yatra.com informed me that they have refunded the amoun...

Jul 25, 2020 by Praveen Chapa

Yatra - Refund not initiated ^Closed

I booked two tickets with the reference number ************* on **th july. On **th July the Airlines cancelled the flight. I cancelled the tickets at Airlines portal first then in Yatra. I didn't get any option while cancelling my ticket. * da...

Jul 22, 2020 by Tapas Chakraborty

Yatra - Domestic flight amount not refunded ^Closed

I booked a flight on ** Jul **** which unfortunately did not get book but the amount got deducted. There is no response from yatra team regarding the amount refund initiation. I sent them email * or * times and escalated the issue by submitting...

Jul 21, 2020 by Aditya Kachru

Yatra - REFUND OF MY CREDIT SHELL AMOUNT ^Closed

I booked a round trip from Chennai to Varanasi through yata for the dates ** March **** (Indigo) and ** March **** (spicejet) respectively. Due to lockdown flights were cancelled and Refund was made in the form of Credit shell by the airlines....

Jul 19, 2020 by RISHABH GANGWAR

Yatra - Refund not received ^Closed

Booked air asia ticket through yatra which was cancelled by air asia due to covid. The air asia team had confirmed that the amount has been credited to the yatra team but the amount has still not been credited to my account by the yatra team....

Jul 16, 2020 by Justin Tom

Yatra - Refund not received ^Closed

I was booked a flight ticket through yatra.com on july. But the flight is cancelled due to covid ** pandemic by indigo airlines and i got a refund process message from indigo.But there is no response from yatra.com.Now it is ** days finished af...

Jul 15, 2020 by Abhilash K

Yatra - No refund after cancelling from Airlines site ^Closed

My Flight details: Yatra Ref no: ************* PNR: KQY**B My flight got canceled and I was notified by Indigo for the same. Indigo was providing an alternative but because of the current situation I didn’t take that and canceled the booki...

Jul 15, 2020 by D Chakraborty

Yatra - Refund ^Closed

I had booked a flight from jaipur to goa which was cancelled by airline due to covid-** situation. I had booked this flight with travel protection from yatra costing me extra money which states that i will get my refund if the flight gets ca...

Jul 14, 2020 by Rahul Singh

Yatra - Did Not Refunded Money From March Booking ^{Offered Resolution}

Hi I am Jai I had my ticket on **th March **** from Yatra, Due to lockdown in India my ticket got canceled. I did try to cancel my ticket manually but I was unable to do that. I did email and calls to Yatra they said we don't have any informati...

Jul 12, 2020 by Jai Prakash Singh

Yatra - REFUND NOT DONE ^{Offered Resolution}

I HAVE CANCELLED MY TICKET ABOUT * MONTHS AGO... MY TOTAL REFUND AMOUNT WAS ***** ... NOW I HAVE SERIOUS PROBLEM AND I WANT MY MONEY BACK AS SOON AS POSSIBLE.MY YATRA REFERENCE NO-************...

Jul 10, 2020 by SAYAN MONDAL

Yatra - Flight Cancellation Charges ^{Awaiting Details}

Yatra told me to contact Air Asia for cancellation as the booking time was very near. When contacting Air Asia they told me I need to contact YATRA since they have all my booking details and payment details too which is correct. No where to con...

Jul 08, 2020 by Jaideep Mukherjee

Yatra - Refund related issue ^{Offered Resolution}

I booked a flight from Bangalore to Jorhat for **th April on March **th. Booking ID ************. According to Ministry of Civil Aviation booking amount has to be refunded on the same payment option. But yatra has provided me eCash which i don'...

Jul 07, 2020 by Palash Botah

Yatra - Refund Not received for almost 5 Months ^Closed

My Flight booking with Yatra was Autocancelled on **th Feb ****. The same day i received mail that i would be getting my refund. But i was shocked when i got call from my Credit card that there is huge Debit Amount in my Credit card since **th ...

Jul 07, 2020 by Pankaj Purohit

Yatra - Full refund for air ticket not given during COVID19 Cancellation ^Closed

I had booked tickets for * members of my family. Due to COVID-** situation I had visited Mumbai Airport on **th March to enquire about my Flight status at AIR INDIA office (with in Airport). From there i came to know all departure for Air Indi...

Jul 05, 2020 by Nirav Shah

Yatra - Refund not issued ^{Offered Resolution}

Ticket cancelled but refund not issued Reference - ************...

Jul 05, 2020 by Ravindra

Yatra - I am not getting refund from yatra ^{Awaiting Details}

Hello Team, I had booked my flight but due to covid lockdown all the flight got cancelled i had checked. With spicejet they refunded to yatra but now yatra is not ready to refund my money. Could you please help me how i can get my refund ba...

Jul 02, 2020 by Akansha

Yatra - Full refund not processed ^Open

I have cancelled my international flight ticket booked through yatra.com on *nd April, **** due to covid-** crisis which lead to the cancellation of all the flights to and fro from India. As per the airlines guidelines displayed by yatra, I am...

Jun 30, 2020 by Venkatesh Mondi

Yatra - My money got deducted and flight ticket is not booked ^Closed

While booking flight ticket from yatra, my money **** got deducted and ticket was not booked. I got below message also from yatra. Dear Customer, Yatra has not received a response from your bank for booking reference number ************* . ...

Jun 30, 2020 by Manisha Sharma

Yatra - Refund not processed ^{Offered Resolution}

I booked round trip ticket for Delhi to Leh trip on **th Feb ****. My travel date is **th May and **th May ****. Due to lock down i rescheduled ticket on **th Aug **** and *th Sept **** accordingly. I multiple times raised compliant on yatra cu...

Jun 30, 2020 by Avaniben Patel

Yatra - Not refunding money even though refunded by the airlines ^Closed

My ticket got cancelled during the lockdown. It was booked via Yatra.com. Indigo agreed to refund **** out of total of around *****. Indigo refunded the amount to Yatra around a month back. But Yatra is still not refunding that money to me. ...

Jun 27, 2020 by Pranav shah

Yatra - Incorrect refund processed ^Open

Hi, I cancelled my domestic flight booking with reference number - ************ ; While checking the cancellation charges on mobile app the refund amount was shown to be - Rs. **,*** and I got an email also saying that the refund amount ...

Jun 26, 2020 by Piyush

Yatra - Flight cancelled but no refund received yet ^{Offered Resolution}

Our flight tickets were booked in February **** with departure date **th June,**** to Barcelona,Spain from Kolkata, India and back on *th July,****.However, the tickets were cancelled by airlines itself in March ****.We have been following up s...

Jun 22, 2020 by Prem Narain Bhatnagar

Yatra - Refund not initiated in bank account ^Closed

I had a flight booking with yatra from bangalore to kolkata. On **th april i was supposed to travel but due to lockdown extension i couldn't. My flight got cancelled. After zillion follow ups with yatra, it initiated me the refund into the yat...

Jun 22, 2020 by Asmita maity

Yatra - Didn t get my refund ^Closed

I booked * domestic flight tickets through Yatra on April * and my journey date was April **th. My flight was cancelled by airlines. As per government regulations i am eligible for a full refund. But Yatra transferred my amount their e-wallet t...

Jun 21, 2020 by IJAZ E

Yatra - Flight cancellation Refund ^Closed

I cancelled flight booked from Yatra on **th June and opted for Ecash refund. It should have been instant refund, that's why I chose that. But they still haven't processed the refund. I need to book another flight, for that I need to get the re...

Jun 17, 2020 by Alina Halder

Yatra - Refund Not Being Provided by Yatra ^{Offered Resolution}

This is with respect to my tickets from Bangalore to Italy and back. We had booked * tickets before Covid-** took place. Once Covid-** broke out, Emirates cancelled our flight and we were told by Yatra that the booking amount will be refunded. ...

Jun 12, 2020 by Neeraj Vyas

Yatra - Refund not received ^{Offered Resolution}

yatra has deduct my money unethically i have taken cancellation Protection policy where it says zero cancellation fee on my ticket then why have you deducted INR **** you can only deduct if I would not have taken policy, below photo for your re...

Jun 08, 2020 by Subhojit biswas

Yatra - Exact amount not refunded by Yatra ^Closed

The exact refund amount was Rs. *** whereas Yatra issued refund for Rs. *** only....

Jun 08, 2020 by Silvia Chowdhury

Yatra - No refund from Yatra ^{Offered Resolution}

I had booked a flight ticket from Bangalore to Kolkata against the PNR no. - BGDB*U on **th of April **** was cancelled by SpiceJet airlines due to the Corona virus pandemic situation .I have contacted SpiceJet airlines and they confirmed me t...

Jun 07, 2020 by Bhaswaty dey

Yatra - Yatra not refunding flight amount ^Closed

My flight from Kochin to Kolkata on the **th March **** was cancelled by Indigo Airlines. I have contacted Indigo airlines and they confirmed me that my amount has been refunded by the airline and I have not yet received the amount from YATRA e...

Jun 06, 2020 by Animesh Sarkar

Yatra - Refund not given ^Closed

Hai. I have booked flight tickets after Govt announced that flights booking has started from **st May ****. Tickets booked on **nd May as there was death in my family and it's an emergency to go. Flight was cancelled. Airlines has refunded my a...

Jun 06, 2020 by Shiva Shankar

Yatra - Refund of Rs ^Closed

I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday...

Jun 04, 2020 by Bikash Kumar sahoo

Yatra - Money not refunded for Cancelled Flight ^Closed

I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...

May 31, 2020 by Sameek Kundu

Yatra - Refund not received ^Closed

On ** April I cancel my flight booking and I was informed by Yatra by ** days refund will be into my bank Account but still I didn’t get my refund whereas Indigo has confirmed long time back they have given refund to Yatra for cancellation. ...

May 28, 2020 by Subhojit biswas

Yatra - Refund rejected saying not refundable ^{Offered Resolution}

Complaint Id: ***** (It was marked resolved without any refund and baseless remarks) I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. **...

May 28, 2020 by Hirak Jyoti Deka

Yatra - Refund not issue for Cancellation Protection Amount ^Open

I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...

May 25, 2020 by Hirak Jyoti Deka

Yatra - Flight cancellation refund ^{Offered Resolution}

I had booked a flight ticket for *st April ****. But due to unavoidable circumstances I had cancelled my ticket on **th March ****. Didnot get any refund for *months....

May 24, 2020 by Silvia Chowdhury

Yatra - Online ^{Offered Resolution}

Ni made bus ticket kn this site but due to lockdown bus got cancel but i didn't receive any update from yatra and refund.. And i mailed number times no reply n there is no customer care service...

May 24, 2020 by Nikhil

Yatra - Flight cancelled but amount is not refunded ^Closed

Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...

May 22, 2020 by Manash Kumar ghosh

Yatra - Refund not received till now ^{Offered Resolution}

go air confirm refund all amount more than * month ago ,but till now yatra not refunded my amount .each time they write a mail that it will take ** days to complete the process. but now it past more than ** days but not received....

May 15, 2020 by Deepak Singh choudhary

Yatra - Holiday home cancellation ^{Offered Resolution}

Dear Sir, I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday home for Andaman. Yatra booki...

May 13, 2020 by Bikash Kumar sahoo

Yatra - Refund of Air Tickets ^{Offered Resolution}

I Booked flight which for Delhi to Kathmandu on **.**.**** which got cancelled by Air line (INDIGO) with full refund. after so many follow with airline, they confirmed that amount has been refunded to travel agent (i.e Yatra) now i am continuou...

May 07, 2020 by Deepak Shivhare

Yatra - Train ticket Refund not credited ^Open

Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...

May 02, 2020 by MURALI KUMAR

Yatra - Flight Cancellation Refund delay by Yatra ^{Offered Resolution}

I regret to say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *) We * families have international travel ...

Apr 22, 2020 by Manoj Chaudhari

Yatra - Flight Cancellation Refund delay by Yatra ^Open

I regret * say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *. We have international travel flights boo...

Apr 20, 2020 by Abhijeet Wakle

Yatra - Yatra com Refund not received of internation flight ticket cancelled ^Open

I got the confirmation of international booking cancelled and details of refund on **st April with no cancellation charges from airlines but am still waiting for the refund and not getting any email response from Yatra customer care....

Apr 10, 2020 by Akshay Poorey

Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated ^Closed

I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...

Apr 04, 2020 by Farhan Multani

Yatra - Rescheduled the flight without my concern ^Open

I booked a Spicejet flight from Kolkata to Patna SG *** on ** March for ** March departure at **:** PM PNR : EHI**R. Between * PM to ** PM they just sent a message that your flight has been rescheduled to SG **** departure time at **:** AM with...

Apr 01, 2020 by Ajay Kumar Bhattacharya

Yatra - Yatra demanding additional charges for amendments due to corona ^{Offered Resolution}

I booked a package through Yatra from M **-** but the trip got cancelled due to Corona virus. Now they are demanding ***** hotel amendment. If I don't pay they are going to cancel entire trip. I already paid Rs. **** for flight amendment. They ...

Apr 01, 2020 by Rohit Chelluri

Yatra - Reference number flight from DEL to JFK on AprYatra not responding ^{Awaiting Details}

We have been trying to get in touch with Yatra so badly from last three weeks. First reply we received was on **th March asking if we can check with the airlines for the refund. if they process the refund than Yatra can process the same. Howeve...

Mar 31, 2020 by Neelam

Yatra - Yatra com not responding to cancellation ^{Awaiting Details}

I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...

Mar 27, 2020 by Rutwij Makwana

Yatra - Complaint against yatra for not refunding after flight cancellation ^{Offered Resolution}

I had cancelled flight for **th March in goair flight with pnr no X*PI*J from goa to hyderabad. I cancelled the flight on **th mar, however yatra has still not initiated refund of ***. and customer team is not responding. Because of coronavir...

Mar 24, 2020 by Biswajeet

Yatra - Airline tickets booked through Yatra com ^{Offered Resolution}

This is in connection with ticket reference number ************ booked with Yatra. In lieu of Covid-** advisory of not being to travel to UK, I need to cancel the tickets and have been trying to connect with Yatra. They have not responded for p...

Mar 18, 2020 by Bhavin Shah

Yatra - No response for cancel refund ^{Offered Resolution}

I have been trying to connect with yatra on Email - no repsonse within the written time Phone- no one picks up Chat- keeps waiting Twitter- no response Need to get refund on one cancelled flight international Need to reschedule or cance...

Mar 14, 2020 by Devendra Katiyar

Yatra - Package ^{Offered Resolution}

I booked UK and Europe Package from Yatra for my honeymoon. Below is the reference number. YA:********' YH******* However the fraud has began from the start itself. I purchased Visa Protection Plan in case my visa get rejected I do not fac...

Mar 12, 2020 by Rahul Goyal

Yatra - Flight ticket not confirmed and amount received to Yatra ^Closed

I had booked round trip flight tickets via Yatra gateway and the amount was debited and received by Yatra but there was no booking confirmation and within * mins the flight fare raised by **** for the same flight and I had to face loss due to Y...

Feb 22, 2020 by Adv. Bhakti Ashok Talathi

Yatra - Refund my amount of rs ^Closed

Hi, I never thought that Yatra would cheat on me. I have purchased Holiday package for Europe (Glimpses Of Europe) from Yatra at the cost of Rs *****/- for the month of May. I was in co-ordination with the executive Kanchan Verma from Yatra...

Feb 08, 2020 by Ronson

Yatra - Service deficiency issue ^Closed

I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...

Jan 31, 2020 by Neha Khattar

Yatra - Yatra com cheated me on my Holiday Package and rubies my travel plans ^{Offered Resolution}

*On **th January I spoke to a Yatra agent about my Holiday plans for Goa from **rd Jan to **th Jan ****. *She asked me if I wanted my package with or without flights. I told her to send me quotations for both. *She sent me "the best deal of t...

Jan 15, 2020 by Mehreen Raza

Yatra - Amount got deducted but ticket not booked ^{Offered Resolution}

I have booked a train ticket from ASANSOL- PERAMBUR on **-**-**** at **:** time .The amount got deducted from my account but the ticket is not booked. Please help me to get my refund money ASAP...

Dec 18, 2019 by Dhivya

Yatra - No intimation on flight timing change ^Closed

There is no update from the yatra team regarding the flight reshudule details due to which I missed my flight for the reference number ************* and still there are not updated the reshedule details till now in their yatra application ...

Dec 03, 2019 by Alagarswamy

Yatra - Money debited flight tickets not booked ^Closed

I had done a transaction of Rs ****.** on **/**/**** from yatra.com via amazon pay using SBI credit card. However, though my card was debited I didn't receive my services. As such, I raised the issue both in yatra.com and they confirmed to ...

Oct 30, 2019 by Kuldeep Dutta

Yatra - Waiting for refund from more than 2 weeks ^Closed

An amount of RS **** was debited from my account for * bus tickets on *th Oct but tickets weren't confirmed by Yatra. When I called customer service, they said payment is not showing credited to there account and will refund it as soon as they ...

Oct 21, 2019 by TAPAN KUMAR MAHARANA

Yatra - Wrong booking done by Yatra App ^Closed

On the Yatra App, I had selected **st August **** and booked, however the booking done by Yatra App was for **nd January **** (to travel from Delhi to Hyderabad).I booked in the aftrnoon for that days evening flight, however the booking is done...

Oct 17, 2019 by Soni Abraham

Yatra - Yatra travel agency does not refund my payment ^{Offered Resolution}

I have booked online hotel Marayoor Holiday, Munnar online. My travel date postponed so I have cancelled my booking. But travel company says refund not possible. Even hotel cancellation policy also not says zero refund. I have booked a hotel fo...

Jul 30, 2019 by Sunil Balwantrao Parkale

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