Yatra - Not refunding whole amount ^Open

I had booked the flight in feb, **** but due to this pandemic covid-** situation the flights got cancelled and the refund amount credited to airline shell amount. Yatra took those amount in their wallet. Now yatra is not refunding the whole amo...

Aug 03, 2020 by Saurabh yadav

Yatra - Money not refunded ^Open

I made a flight booking at Etihad Airways for **th May, **** from Bangalore to Munich (including return) via Yatra. The flight was cancelled from Etihad airline itself. But I was told to contact Yatra for the amount to be refunded. The refund ...

Aug 01, 2020 by Sneha Hijam

Yatra - No update on Refund Status ^Open

I had booked a goair flight through yatra.com One day before without any intimation flight got cancelled. I had to book another flight at last moment with double the price. I am not able to connect either yatra or goair. I applied online cance...

Aug 01, 2020 by Harinam Prasad

Yatra - Refund as the airlines has cancelled my flight ^Open

Hi, I have booked my ticket from Indigo airlines from Guhwati to Dehradun at ** July **** of Rs. ****. But due to Covid-** Restrictions the Indigo airlines has cancelled my flight. So I want my refund from yatra agency as I have booked my ticke...

Jul 25, 2020 by Akshay Bisht

Yatra - Refund from Yatra com ^Open

I am having a horrible experience with Yatra.com. I had booked flights on Yatra.com using my credit card in November (Amount *****). Later the flights got cancelled due to Covid lockdown. Yatra.com informed me that they have refunded the amoun...

Jul 25, 2020 by Praveen Chapa

Yatra - Refund not initiated ^Closed

I booked two tickets with the reference number ************* on **th july. On **th July the Airlines cancelled the flight. I cancelled the tickets at Airlines portal first then in Yatra. I didn't get any option while cancelling my ticket. * da...

Jul 22, 2020 by Tapas Chakraborty

Yatra - Domestic flight amount not refunded ^Closed

I booked a flight on ** Jul **** which unfortunately did not get book but the amount got deducted. There is no response from yatra team regarding the amount refund initiation. I sent them email * or * times and escalated the issue by submitting...

Jul 21, 2020 by Aditya Kachru

Yatra - REFUND OF MY CREDIT SHELL AMOUNT ^Closed

I booked a round trip from Chennai to Varanasi through yata for the dates ** March **** (Indigo) and ** March **** (spicejet) respectively. Due to lockdown flights were cancelled and Refund was made in the form of Credit shell by the airlines....

Jul 19, 2020 by RISHABH GANGWAR

Yatra - Refund not received ^Closed

Booked air asia ticket through yatra which was cancelled by air asia due to covid. The air asia team had confirmed that the amount has been credited to the yatra team but the amount has still not been credited to my account by the yatra team....

Jul 16, 2020 by Justin Tom

Yatra - Refund not received ^Closed

I was booked a flight ticket through yatra.com on july. But the flight is cancelled due to covid ** pandemic by indigo airlines and i got a refund process message from indigo.But there is no response from yatra.com.Now it is ** days finished af...

Jul 15, 2020 by Abhilash K

Yatra - No refund after cancelling from Airlines site ^Closed

My Flight details: Yatra Ref no: ************* PNR: KQY**B My flight got canceled and I was notified by Indigo for the same. Indigo was providing an alternative but because of the current situation I didn’t take that and canceled the booki...

Jul 15, 2020 by D Chakraborty

Yatra - Refund ^Closed

I had booked a flight from jaipur to goa which was cancelled by airline due to covid-** situation. I had booked this flight with travel protection from yatra costing me extra money which states that i will get my refund if the flight gets ca...

Jul 14, 2020 by Rahul Singh

Yatra - Did Not Refunded Money From March Booking ^{Offered Resolution}

Hi I am Jai I had my ticket on **th March **** from Yatra, Due to lockdown in India my ticket got canceled. I did try to cancel my ticket manually but I was unable to do that. I did email and calls to Yatra they said we don't have any informati...

Jul 12, 2020 by Jai Prakash Singh

Yatra - REFUND NOT DONE ^{Offered Resolution}

I HAVE CANCELLED MY TICKET ABOUT * MONTHS AGO... MY TOTAL REFUND AMOUNT WAS ***** ... NOW I HAVE SERIOUS PROBLEM AND I WANT MY MONEY BACK AS SOON AS POSSIBLE.MY YATRA REFERENCE NO-************...

Jul 10, 2020 by SAYAN MONDAL

Yatra - Flight Cancellation Charges ^{Awaiting Details}

Yatra told me to contact Air Asia for cancellation as the booking time was very near. When contacting Air Asia they told me I need to contact YATRA since they have all my booking details and payment details too which is correct. No where to con...

Jul 08, 2020 by Jaideep Mukherjee

Yatra - Refund related issue ^{Offered Resolution}

I booked a flight from Bangalore to Jorhat for **th April on March **th. Booking ID ************. According to Ministry of Civil Aviation booking amount has to be refunded on the same payment option. But yatra has provided me eCash which i don'...

Jul 07, 2020 by Palash Botah

Yatra - Refund Not received for almost 5 Months ^Closed

My Flight booking with Yatra was Autocancelled on **th Feb ****. The same day i received mail that i would be getting my refund. But i was shocked when i got call from my Credit card that there is huge Debit Amount in my Credit card since **th ...

Jul 07, 2020 by Pankaj Purohit

Yatra - Full refund for air ticket not given during COVID19 Cancellation ^Closed

I had booked tickets for * members of my family. Due to COVID-** situation I had visited Mumbai Airport on **th March to enquire about my Flight status at AIR INDIA office (with in Airport). From there i came to know all departure for Air Indi...

Jul 05, 2020 by Nirav Shah

Yatra - Refund not issued ^{Offered Resolution}

Ticket cancelled but refund not issued Reference - ************...

Jul 05, 2020 by Ravindra

Yatra - I am not getting refund from yatra ^{Awaiting Details}

Hello Team, I had booked my flight but due to covid lockdown all the flight got cancelled i had checked. With spicejet they refunded to yatra but now yatra is not ready to refund my money. Could you please help me how i can get my refund ba...

Jul 02, 2020 by Akansha

Yatra - Full refund not processed ^Open

I have cancelled my international flight ticket booked through yatra.com on *nd April, **** due to covid-** crisis which lead to the cancellation of all the flights to and fro from India. As per the airlines guidelines displayed by yatra, I am...

Jun 30, 2020 by Venkatesh Mondi

Yatra - My money got deducted and flight ticket is not booked ^Closed

While booking flight ticket from yatra, my money **** got deducted and ticket was not booked. I got below message also from yatra. Dear Customer, Yatra has not received a response from your bank for booking reference number ************* . ...

Jun 30, 2020 by Manisha Sharma

Yatra - Refund not processed ^{Offered Resolution}

I booked round trip ticket for Delhi to Leh trip on **th Feb ****. My travel date is **th May and **th May ****. Due to lock down i rescheduled ticket on **th Aug **** and *th Sept **** accordingly. I multiple times raised compliant on yatra cu...

Jun 30, 2020 by Avaniben Patel

Yatra - Not refunding money even though refunded by the airlines ^Closed

My ticket got cancelled during the lockdown. It was booked via Yatra.com. Indigo agreed to refund **** out of total of around *****. Indigo refunded the amount to Yatra around a month back. But Yatra is still not refunding that money to me. ...

Jun 27, 2020 by Pranav shah

Yatra - Incorrect refund processed ^Open

Hi, I cancelled my domestic flight booking with reference number - ************ ; While checking the cancellation charges on mobile app the refund amount was shown to be - Rs. **,*** and I got an email also saying that the refund amount ...

Jun 26, 2020 by Piyush

Yatra - Flight cancelled but no refund received yet ^{Offered Resolution}

Our flight tickets were booked in February **** with departure date **th June,**** to Barcelona,Spain from Kolkata, India and back on *th July,****.However, the tickets were cancelled by airlines itself in March ****.We have been following up s...

Jun 22, 2020 by Prem Narain Bhatnagar

Yatra - Refund not initiated in bank account ^Closed

I had a flight booking with yatra from bangalore to kolkata. On **th april i was supposed to travel but due to lockdown extension i couldn't. My flight got cancelled. After zillion follow ups with yatra, it initiated me the refund into the yat...

Jun 22, 2020 by Asmita maity

Yatra - Didn t get my refund ^Closed

I booked * domestic flight tickets through Yatra on April * and my journey date was April **th. My flight was cancelled by airlines. As per government regulations i am eligible for a full refund. But Yatra transferred my amount their e-wallet t...

Jun 21, 2020 by IJAZ E

Yatra - Flight cancellation Refund ^Closed

I cancelled flight booked from Yatra on **th June and opted for Ecash refund. It should have been instant refund, that's why I chose that. But they still haven't processed the refund. I need to book another flight, for that I need to get the re...

Jun 17, 2020 by Alina Halder

Yatra - Refund Not Being Provided by Yatra ^{Offered Resolution}

This is with respect to my tickets from Bangalore to Italy and back. We had booked * tickets before Covid-** took place. Once Covid-** broke out, Emirates cancelled our flight and we were told by Yatra that the booking amount will be refunded. ...

Jun 12, 2020 by Neeraj Vyas

Yatra - Refund not received ^{Offered Resolution}

yatra has deduct my money unethically i have taken cancellation Protection policy where it says zero cancellation fee on my ticket then why have you deducted INR **** you can only deduct if I would not have taken policy, below photo for your re...

Jun 08, 2020 by Subhojit biswas

Yatra - Exact amount not refunded by Yatra ^Closed

The exact refund amount was Rs. *** whereas Yatra issued refund for Rs. *** only....

Jun 08, 2020 by Silvia Chowdhury

Yatra - No refund from Yatra ^{Offered Resolution}

I had booked a flight ticket from Bangalore to Kolkata against the PNR no. - BGDB*U on **th of April **** was cancelled by SpiceJet airlines due to the Corona virus pandemic situation .I have contacted SpiceJet airlines and they confirmed me t...

Jun 07, 2020 by Bhaswaty dey

Yatra - Yatra not refunding flight amount ^Closed

My flight from Kochin to Kolkata on the **th March **** was cancelled by Indigo Airlines. I have contacted Indigo airlines and they confirmed me that my amount has been refunded by the airline and I have not yet received the amount from YATRA e...

Jun 06, 2020 by Animesh Sarkar

Yatra - Refund not given ^Closed

Hai. I have booked flight tickets after Govt announced that flights booking has started from **st May ****. Tickets booked on **nd May as there was death in my family and it's an emergency to go. Flight was cancelled. Airlines has refunded my a...

Jun 06, 2020 by Shiva Shankar

Yatra - Refund of Rs ^Closed

I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday...

Jun 04, 2020 by Bikash Kumar sahoo

Yatra - Money not refunded for Cancelled Flight ^Closed

I booked an air india flight scheduled for *th June, ****, on ** May'** , with Booking Ref No. ************* , and PNR JLRTT. But even after deducting the money, my travel status showed unconfirmed, and I did not receive any ticket. So I tried...

May 31, 2020 by Sameek Kundu

Yatra - Refund not received ^Closed

On ** April I cancel my flight booking and I was informed by Yatra by ** days refund will be into my bank Account but still I didn’t get my refund whereas Indigo has confirmed long time back they have given refund to Yatra for cancellation. ...

May 28, 2020 by Subhojit biswas

Yatra - Refund rejected saying not refundable ^{Offered Resolution}

Complaint Id: ***** (It was marked resolved without any refund and baseless remarks) I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. **...

May 28, 2020 by Hirak Jyoti Deka

Yatra - Refund not issue for Cancellation Protection Amount ^Open

I had booked a ticket for travel from BLR to GAU on *th June,****. However airline cancelled the flight and had provided credit shell for an amount of Rs. ****. I have been following up with Yatra to get back the other amount which amount to - ...

May 25, 2020 by Hirak Jyoti Deka

Yatra - Flight cancellation refund ^{Offered Resolution}

I had booked a flight ticket for *st April ****. But due to unavoidable circumstances I had cancelled my ticket on **th March ****. Didnot get any refund for *months....

May 24, 2020 by Silvia Chowdhury

Yatra - Online ^{Offered Resolution}

Ni made bus ticket kn this site but due to lockdown bus got cancel but i didn't receive any update from yatra and refund.. And i mailed number times no reply n there is no customer care service...

May 24, 2020 by Nikhil

Yatra - Flight cancelled but amount is not refunded ^Closed

Hello, I have booked a flight from Bangalore to Patna for **th April **** in spicejet airlines from Yatra.com. Flight got cancelled due to covid**. As per spicejet they have refunded the full amount to yatra on **th may ****. I have emailed a...

May 22, 2020 by Manash Kumar ghosh

Yatra - Refund not received till now ^{Offered Resolution}

go air confirm refund all amount more than * month ago ,but till now yatra not refunded my amount .each time they write a mail that it will take ** days to complete the process. but now it past more than ** days but not received....

May 15, 2020 by Deepak Singh choudhary

Yatra - Holiday home cancellation ^{Offered Resolution}

Dear Sir, I have mailed so many times to yatra Dated - **.**.****,**.**.****,**.**.****,**.**.****,**.**.****,**.**.****, **.**.****, **.**.****,**.**.****,**.**.****,**.**.**** for cancellation of my holiday home for Andaman. Yatra booki...

May 13, 2020 by Bikash Kumar sahoo

Yatra - Refund of Air Tickets ^{Offered Resolution}

I Booked flight which for Delhi to Kathmandu on **.**.**** which got cancelled by Air line (INDIGO) with full refund. after so many follow with airline, they confirmed that amount has been refunded to travel agent (i.e Yatra) now i am continuou...

May 07, 2020 by Deepak Shivhare

Yatra - Train ticket Refund not credited ^Open

Booking reference no.************ Booking reference no.************ Cancelled the ticket on April ** **** ...

May 02, 2020 by MURALI KUMAR

Yatra - Flight Cancellation Refund delay by Yatra ^{Offered Resolution}

I regret to say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *) We * families have international travel ...

Apr 22, 2020 by Manoj Chaudhari

Yatra - Flight Cancellation Refund delay by Yatra ^Open

I regret * say Yatra.com has been taking undue advantage of our understanding and patience in present situation and delaying the rightful refunds even after ** days. Here is the sequence of events *. We have international travel flights boo...

Apr 20, 2020 by Abhijeet Wakle

Yatra - Yatra com Refund not received of internation flight ticket cancelled ^Open

I got the confirmation of international booking cancelled and details of refund on **st April with no cancellation charges from airlines but am still waiting for the refund and not getting any email response from Yatra customer care....

Apr 10, 2020 by Akshay Poorey

Yatra - Train ticket booked from yatra but booking not confirmed No refund initiated ^Closed

I did train reservation on **th March from yatra app. No booking confirmation received but my money was deducted. No refund initiated yet. ...

Apr 04, 2020 by Farhan Multani

Yatra - Rescheduled the flight without my concern ^Open

I booked a Spicejet flight from Kolkata to Patna SG *** on ** March for ** March departure at **:** PM PNR : EHI**R. Between * PM to ** PM they just sent a message that your flight has been rescheduled to SG **** departure time at **:** AM with...

Apr 01, 2020 by Ajay Kumar Bhattacharya

Yatra - Yatra demanding additional charges for amendments due to corona ^{Offered Resolution}

I booked a package through Yatra from M **-** but the trip got cancelled due to Corona virus. Now they are demanding ***** hotel amendment. If I don't pay they are going to cancel entire trip. I already paid Rs. **** for flight amendment. They ...

Apr 01, 2020 by Rohit Chelluri

Yatra - Reference number flight from DEL to JFK on AprYatra not responding ^{Awaiting Details}

We have been trying to get in touch with Yatra so badly from last three weeks. First reply we received was on **th March asking if we can check with the airlines for the refund. if they process the refund than Yatra can process the same. Howeve...

Mar 31, 2020 by Neelam

Yatra - Yatra com not responding to cancellation ^{Awaiting Details}

I booked a flight from Ahmedabad, India to Halifax, Canada which I need to cancel because of traveling restrictions posed by Canadian government over COVID-**. Yatra.com is not responding to any mails and they have stopped all their phone lines...

Mar 27, 2020 by Rutwij Makwana

Yatra - Complaint against yatra for not refunding after flight cancellation ^{Offered Resolution}

I had cancelled flight for **th March in goair flight with pnr no X*PI*J from goa to hyderabad. I cancelled the flight on **th mar, however yatra has still not initiated refund of ***. and customer team is not responding. Because of coronavir...

Mar 24, 2020 by Biswajeet

Yatra - Airline tickets booked through Yatra com ^{Offered Resolution}

This is in connection with ticket reference number ************ booked with Yatra. In lieu of Covid-** advisory of not being to travel to UK, I need to cancel the tickets and have been trying to connect with Yatra. They have not responded for p...

Mar 18, 2020 by Bhavin Shah

Yatra - No response for cancel refund ^{Offered Resolution}

I have been trying to connect with yatra on Email - no repsonse within the written time Phone- no one picks up Chat- keeps waiting Twitter- no response Need to get refund on one cancelled flight international Need to reschedule or cance...

Mar 14, 2020 by Devendra Katiyar

Yatra - Package ^{Offered Resolution}

I booked UK and Europe Package from Yatra for my honeymoon. Below is the reference number. YA:********' YH******* However the fraud has began from the start itself. I purchased Visa Protection Plan in case my visa get rejected I do not fac...

Mar 12, 2020 by Rahul Goyal

Yatra - Flight ticket not confirmed and amount received to Yatra ^Closed

I had booked round trip flight tickets via Yatra gateway and the amount was debited and received by Yatra but there was no booking confirmation and within * mins the flight fare raised by **** for the same flight and I had to face loss due to Y...

Feb 22, 2020 by Adv. Bhakti Ashok Talathi

Yatra - Refund my amount of rs ^Closed

Hi, I never thought that Yatra would cheat on me. I have purchased Holiday package for Europe (Glimpses Of Europe) from Yatra at the cost of Rs *****/- for the month of May. I was in co-ordination with the executive Kanchan Verma from Yatra...

Feb 08, 2020 by Ronson

Yatra - Service deficiency issue ^Closed

I booked a package from Yatra # YA:******** and enclosed is the itinerary - according to this, we had a pick-up on a pvt basis from Phuket Airport to Krabi. My flight (G* **) ETA was **:** but it got delayed on **th Jan and we arrived in Phuket...

Jan 31, 2020 by Neha Khattar

Yatra - Yatra com cheated me on my Holiday Package and rubies my travel plans ^{Offered Resolution}

*On **th January I spoke to a Yatra agent about my Holiday plans for Goa from **rd Jan to **th Jan ****. *She asked me if I wanted my package with or without flights. I told her to send me quotations for both. *She sent me "the best deal of t...

Jan 15, 2020 by Mehreen Raza

Yatra - Amount got deducted but ticket not booked ^{Offered Resolution}

I have booked a train ticket from ASANSOL- PERAMBUR on **-**-**** at **:** time .The amount got deducted from my account but the ticket is not booked. Please help me to get my refund money ASAP...

Dec 18, 2019 by Dhivya

Yatra - No intimation on flight timing change ^Closed

There is no update from the yatra team regarding the flight reshudule details due to which I missed my flight for the reference number ************* and still there are not updated the reshedule details till now in their yatra application ...

Dec 03, 2019 by Alagarswamy

Yatra - Money debited flight tickets not booked ^Closed

I had done a transaction of Rs ****.** on **/**/**** from yatra.com via amazon pay using SBI credit card. However, though my card was debited I didn't receive my services. As such, I raised the issue both in yatra.com and they confirmed to ...

Oct 30, 2019 by Kuldeep Dutta

Yatra - Waiting for refund from more than 2 weeks ^Closed

An amount of RS **** was debited from my account for * bus tickets on *th Oct but tickets weren't confirmed by Yatra. When I called customer service, they said payment is not showing credited to there account and will refund it as soon as they ...

Oct 21, 2019 by TAPAN KUMAR MAHARANA

Yatra - Wrong booking done by Yatra App ^Closed

On the Yatra App, I had selected **st August **** and booked, however the booking done by Yatra App was for **nd January **** (to travel from Delhi to Hyderabad).I booked in the aftrnoon for that days evening flight, however the booking is done...

Oct 17, 2019 by Soni Abraham

Yatra - Yatra travel agency does not refund my payment ^{Offered Resolution}

I have booked online hotel Marayoor Holiday, Munnar online. My travel date postponed so I have cancelled my booking. But travel company says refund not possible. Even hotel cancellation policy also not says zero refund. I have booked a hotel fo...

Jul 30, 2019 by Sunil Balwantrao Parkale

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