UBER
- Driver refused to drop me to my destination still Uber charged me for the ride Open
Rakesh More filed this complaint against UBER on Nov 06, 2019
I had booked an uber on *th November **** at Around * ** pm at Mumbai domestic airport. Driver came at the pick up point and me along with my wife and son sat in the cab. Then driver refused to drop us at given destination saying his cab has some issues and he can't drop us to the destination. I called on the emergency department to make a complaint against the driver but they also asked me to find another cab and said you will not require to pay anything for this ride. When i got down from the cab it showed me that i was charged for just sitting in the non moving car for ***.** rupees. When I tried booking next ride as it was very late in the night it showed me that you can not book another ride without paying the ***.** rupees amount. I had to book a cab as it was late night and my *yrs old son was with me . So i selected the option of paying this ***.** rs to next driver and spoke the emergency person from uber. He said it will be refunded. I completed the next ride and i paid this extra amount to the driver. Immediately i went to the help and filed a complaint on uber app. Till date i have no clue what has happened to my complaint. There is no other customer care no. which seems to be active. I want to file a complaint against uber for robbing me with my money and harrassing me. I want the refund of ***.** rs plus ***.** times of the extra amount paid for the ride for mentally harrassing me and my family. I request you to please resolve the issue.
Regards
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Replace / Fix problem
Damages for loss and agony
UBER
Resolved
Frustrated? File a Complaint
Max Serve Solutions Pvt Ltd
"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
Purushothama N
Related Complaints
UBER - Overcharged by Uber Closed
I paid the Driver from Uber using UPI on **th December **** around *:** pm and he recieved the payment. Despite all this I am being charged Rs. ***.** by Uber and it is not allowing me to take any rides until I pay the amount...
Dec 28, 2022 by Ameya Gokhale
Driver has Cancelled The Trip and My Ammount has been Debited From My Card before The Trip and its Not yet refunded...
Dec 28, 2022 by Rizwan Ahmed Shaikh
UBER - Unfair amount charged Closed
I took a trip on uber and at the start of the trip it showed **Rs. As the cost but at the end it added ***Rs and showed *** Rs. there was unfair outstanding charge that was charged off me and then later the app changed and showed that I only pa...
Nov 26, 2022 by Rezin Abdurahiman
UBER - My fare was higher than the initial amount Closed
I booked a local from uber to get delivery of Cake to my place. The initial amount was shown as ** but when the trip ended ,the amount changed to **. Location was from Nammalwarpet to North Town apartment only *km distance. ...
Nov 12, 2022 by Nikitha
UBER - I have made two times payment for single trip mistakenly Closed
I had November *st morning trip in Bangalore the amount ***.** which I need to pay but due auto payment it got deducted from my Amazon pay account without knowing this I have also paid same amount *** to driver through Google pay. Later I saw t...
Nov 04, 2022 by Sateesh Mathapati