Zomato food delivery
- Deficiency in the policy and services Open
Samir toprani filed this complaint against Zomato food delivery on Feb 13, 2020
I have ordered with zomato with the mentioned details. After placing an order I found that zomato is not trustworthy and not customer friendly They didnt deliver the food to me in time so that I called to the rider but didnt connect. After that I tried to contact zomato but zomato doesnt create proper consumer care center. Contact were not made with zomato. After * hours of the order call came from zomato executive regarding my pending order and ask to cancel it How can allow this kind of deficiencies in the services???? It’s a big question. Further zomato is clearly mention in the page of order that “order once placed it cannot be cancelled” this policy is applicable only on consumer??? What if zomato failure to provide services or not deliver the food?????? This is clearly one side policy and zomato rule on the customer by making this kind of pollicy Policy of Zomato is totally unethical to cheat the customer and due to this kind of policy customer suffer a lot. This policy can’t be acceptable at all. Kindly take necessary action against zomato and save the customer.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Damages for loss and agony
Zomato food delivery
Resolved
Frustrated? File a Complaint
OYO Rooms
"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
Asif Belim
Related Complaints
Zomato food delivery - Refund from Zomato Closed
I ordered KFC from Zomato. hey delivered it * hour later and the food was cold and dry. They even missed an item. I raised a complain but it didnt show the missing item because it was add on. they onyl gave ** rs refund. I got very upset becaus...
Jan 20, 2024 by Hari
Zomato food delivery - Refund not credits Closed
Name: kavan patel Complan again :zomato Order :two veg puff Payment using UPI Order number :********** Zomato registered email: kavanpatidar**@gmail.com Total pay money : **.** rupees Zomato app using order from kutchi king Gujarat patan ...
Jul 20, 2022 by kavan
Zomato food delivery - Food not Delivered Refund not received Closed
I had ordered a belgian waffle , from the belgian waffle outlet in virar, Mumbai on **th june **** , The zomato delivery person cancelled the order after picking up the food from the restaurant . We Didn't recieve the food , nor did we got ...
Jun 25, 2022 by fatema
Zomato food delivery - Twice payment for same order Closed
My wife ordered Id ********** half veg Manchurian and one single egg double chicken roll from junction through online sbi net banking payment option but i didn't know that she paid already and afterall the delivery boy ganesh sharma reached to...
Feb 12, 2020 by SUMIT KUMAR SHIT
Zomato food delivery - Order not diliverd Closed
@zomatocare you can take my case very lightly but that how you are looting customers even making hungry to customer in midnight ** am which I felt very pathetic service. I would request everyone who are using Zomato, kindly uninstall this appl...
Feb 04, 2020 by Rahul kumar
