Zomato food delivery - twice payment for same order

My wife ordered Id ********** half veg Manchurian and one single egg double chicken roll from junction through online sbi net banking payment option but i didn't know that she paid already and afterall the delivery boy ganesh sharma reached to my location; i asked him that how much price for food.and he told me sir it is rs. ***.**. then i paid him rs. ***.** (order price)+ rs.**.** (as a tip)= rs.***.**. I thought my wife ordered it by cash on delivery option but after gone of delivery boy she told me that i already paid to zomato through online payment. then i immediately called to zomato delivery boy Ganesh sharma but he refused my call everytime and at last after **.** p.m. he put his phone on switch mode. I don't know anything...i want my money back. is this a type of cheating happened by zomato delivery boy. then how a common person survive with no customer care no. facility in zomato application.



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