Zomato food delivery - Deficiency in the policy and services ^Open

I have ordered with zomato with the mentioned details. After placing an order I found that zomato is not trustworthy and not customer friendly They didnt deliver the food to me in time so that I called to the rider but didnt connect. After that...

Feb 13, 2020 by Samir toprani

Zomato food delivery - Twice payment for same order ^Closed

My wife ordered Id ********** half veg Manchurian and one single egg double chicken roll from junction through online sbi net banking payment option but i didn't know that she paid already and afterall the delivery boy ganesh sharma reached to...

Feb 12, 2020 by SUMIT KUMAR SHIT

Zomato food delivery - Order not diliverd ^Closed

@zomatocare you can take my case very lightly but that how you are looting customers even making hungry to customer in midnight ** am which I felt very pathetic service. I would request everyone who are using Zomato, kindly uninstall this appl...

Feb 04, 2020 by Rahul kumar

Zomato food delivery - Order Cancelled and amount not refunded ^Closed

The Zomato app is faulty. It always picks up random addresses from your address list if you do not specify it. This time it picked my old address and set it as the delivery address. I noticed it only after placing the order. I immediately used...

Jan 05, 2020 by Saifullah Dabir

Zomato food delivery - Refund not received ^Closed

They are not available first of all a customer cannot reach the care - they said lot of things bla bla bla still nothing is going on ...

Jan 02, 2020 by Sammu

Zomato food delivery - Order not received ^Closed

I am prashanth kumar. I have placed an order from zomato app to your one of your outlet on *st jan **:**am but i havent got my order, so i tried calling on *********** several times till *am till then all your executives have asked me to wait ...

Jan 01, 2020 by Prashanth kumar V

Zomato food delivery - Online food order app cheating ^Open

I have order food on ZOMATO app from khaderbagh, mehdipatnam,hyderabad location on **th december ****,at **.** PM.I have paid the amount as prepaid but during some reason i have immediately cancel my order,even there is no customercare number a...

Dec 27, 2019 by Shivakrishna kadiyam

Zomato food delivery - Order not delivered ^Closed

I ordered food from Zomato in Nellore town.The delivery boy blocked my phone number .I am present at the location for about *hr and i did not receive my order.l called from another number and he told to complain to higher authorities but he wi...

Dec 06, 2019 by sreerama PAAVAN TRINATH

Zomato food delivery - Food Was not Delivered to mebut showing deliveredand refund was not given ^Closed

On November **,**** ,I was ordered mutton biryani from Mehfil Gachibowli..the food delivery boy was not weared Zomato t shirts hence my security was not allowed him..He said that another delivery boy will come and deliver at around *:**pm but n...

Nov 30, 2019 by Naveen Jeripothula

Zomato food delivery - No refund and food not delivered ^Open

I am order i chicken biriyani from Zomato app the order was not confirming by restaurant so i am for * minutes then i cancelled the order . That cancelling time they not showing the message of payed amount is not refundable at the cancellation ...

Nov 10, 2019 by White in black

Zomato food delivery - REFUND NOT RECEIVED ^Closed

I HAD ORDERED FOOD AT ZOMATO **.**.****. THE COMPLAINED THAT MY ORDER WAS NOT PLACED AND THE AMOUNT WAS DEBITED IN MY ACCOUNT. Refund is not receive till now, Still pending.. I HAVE TALK MANY TIME FROM CUSTOMER SERVICE OF ZOMATO, BUT REFUND ST...

Nov 06, 2019 by Sumit Srivastava

Zomato food delivery - Cancellation done without intimation and no refund done ^Open

I placed my order at about *:**pm on * August ****. But unfortunately, as soon as I placed it, I realized that I placed it in the wrong branch so tried cancelling it.This cancellation, I realised was gonna take a while so I took the initiative...

Oct 14, 2019 by Hajera Q

Zomato food delivery - Zomato food order not fulfilled for Meal box from Granville Greens on Oct 2019 ^Open

Hi Team, Please note that the order paid today for Meal Box to Granville Greeens in Ghatkopar via Zomato app was not fulfilled due to reason of wrong pin location whereas order was given for right address where I am currently residing in C-*...

Oct 10, 2019 by Hiren C Shah

Zomato food delivery - Order Packing not delivered ^Open

On ** th October I given order in Zamota evening time .I mention clear address for delivery items but they told we dnt delivery because address not proper . But the same address before *days back I ordered and I again the my order and also the...

Oct 06, 2019 by Shaik Saida

Zomato food delivery - Non delivery ^Open

महोदया मेरे द्वारा खाना ऑर्डर करने पर मेरे पेमेंट कट गया और आर्डर प्लेस हुआ उसके बाद बिना किस...

Oct 03, 2019 by NITIN SHARMA

Zomato food delivery - Package not delivered from Zomato ^Open

* hrs back I had ordered food through Zomato. Since I am not regular customer and this is my first time, I didn't installed their app. Completed the order through their website. Order has been successful and got the notification showing they wi...

Sep 29, 2019 by Sangeetha Sreeram

Zomato food delivery - Refund not received ^Open

It's been more than two months now since I was promised for a refund of my order #********** on ** july **** as the oil had been spilled inside the packaging. however I haven't received any money from Zomato yet....I talked with a number of Zom...

Sep 23, 2019 by Nishant Nitin Pawar

Zomato food delivery - Not accepting 10rs coin zomato delivery partner ^Closed

Hi, I just got a delivery of my food from zomato but the delivery partner didn't accepted the ** rs of coin and thrown the food on road but still I picked up the food. As per RBI if someone is not accepting the ** rs of coin a legal act...

Sep 21, 2019 by Shafique ahmad

Zomato food delivery - Food not delivered and amount not refunded ^Open

I was ordered food on **-**-**** in zomato and amount paid by using credit card. Zomato order id is **********.Order not delivered and amount also not refunded. Zomato delivery boy called me on my mobile and he told that reached my location and...

Sep 18, 2019 by Ravulapati Nava Mohana Rakesh

Zomato food delivery - Food not delivered and amount also not refunded ^Open

I was ordered food on **-**-**** in zomato and paid amount by using credit card. Zomato person called me and said reached my location to deliver food. I went on the road and search him but not found. I called him, he said the location which was...

Sep 18, 2019 by Ravulapati Nava Mohana Rakesh

Zomato food delivery - Refund not given ^Open

Hi, There was some network glitch due to which my GPS was showing some address other than I was currently there. After placing the order,valet said he can't come address is too far. I asked him to come and I will pay extra for the inconvenienc...

Sep 18, 2019 by Ishana

Zomato food delivery - Zomato online food delivery issue ^Open

I have ordered * playing ** and * chicken rice bowl from kfc outlet through Zomato food delivery app with the order Id:- ********** in secunderabad (Hyderabad) on **th June **** at *.** PM through online payment .I did not received my order af...

Sep 17, 2019 by Atish Kumar

Zomato food delivery - Food not delivered but amount deducted ^Open

I called delivery boy,he said he won't deliver food as Zomato is paying them very less for delivering food..and I kept waiting for food meanwhile I complained number of times to Zomato chat ,but there was no response,also I mailed them but than...

Sep 13, 2019 by Sagar Kumar

Zomato food delivery - Fly in dal i ordered ^Open

I ordered food from zomato app for thali from om meals and paratha junction nagawara Bangalore and got fly in dal...worst service from zomato.. ...

Aug 08, 2019 by Waseem

Zomato food delivery - Food not delivered paid order. ^Open

I ordered food from zomato app and paid it through paytm. After one hour i contacted the restaurant and they said that the order has been dispatched half an hour ago. The location of zomato valet was showing far from the location of the restaur...

Aug 08, 2019 by Chakshu Sharma

Zomato food delivery - Zomato credits ^Open

The customer service executives promised me that they will me refunds of * orders on zomato. But those refunds are not given to me. The order id's are **********,**********,**********,**********.so, please solve my problem. ...

Aug 05, 2019 by Saikumar

Zomato food delivery - Delivered order veery very late ^Open

********** Order id mobile ********** Racheet mehta Ordered at **:**pm on **august **** and got my order at *:**pm Thats so unprofessional. Delivery guy marked order as DELIVERED without giving the delivery He went on to pick an...

Aug 03, 2019 by Racheet Mehta

Zomato food delivery - Refund not received ^Closed

I have placed online order to zomato order no ********** restaurant accepted order and I got call from them that tandoor roti is not available so he suggested me to cancel order so as per discussion with restaurant I cancelled order and asked r...

Jul 31, 2019 by Sachin Shinde

Zomato food delivery - Food not delivered but my amount retained by the company as a penalty for non delivery ^Open

*. Ordered food on Zomato (order no #********** on **th July **** at *.**pm) from KFC in mehadipatnam which is around *k.s from my place. *. Recieved a message that expected delivery is at *.**. we tried calling the delivery age t at the given...

Jul 27, 2019 by M Rupalatha Priyanka

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