Kent Ro Water Purifier
- Defective product and Unfair Trade Practice Open
Jakir Sardar filed this complaint against Kent Ro Water Purifier on May 01, 2024
It is to be an unfortunate and state that , one Kent RO ELEGANT COOPER, being product no. KR**********, which was purchased on *th April ****, from our nearest out let of Kent .
That after purchasing the same , the product have some technical issues for that different time and occasions the Technician of the said Kent RO. Demanding more and more amount for resolving the issues.
That it is to be told that being in Warrenty product why we should pay , it is the liability of the company to resolve the matter ,but all thing are in vain.
Hence , on last service time the said Technician suggest us to pay a sum of Rs.*,***/- ,for resolving the issues, which still occured and did not resolved. Then I complaint to the Kent service via e-mail being Complaint ID ******-*****, on *nd April, **** , for resolving the matter but all are in vain.thereafter various time I requested to service request but every time it was cancelled by KENT .all screenshots attach herewith.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Kent Ro Water Purifier
Resolved
Frustrated? File a Complaint
Byjus
"I am very much satisfied, since my complaint was resolved within a week. I got refund smoothly. My sincerest thanks to the entire Voxya team. It is really effective and quick."
SUNDARAPANDIAN M
Related Complaints
Kent Ro Water Purifier - Water having bad taste and smell Closed
The water f om the the water purifier has a bad taste and smell. It was bought from Amazon. Kent sent technician *-* times but they couldn't corre t it. Asked Kent for a replacement or refund, but they are not agreeing and not even responding. ...
Mar 17, 2023 by V Mahadevan
Kent Ro Water Purifier - Lot of problem occured Closed
I have purchased the Kent supreme extra zww **** (KR**********) on **th October **** for ***** . Till now i have done * services and spend **** for changing the filter. Now I want to change motor and filters it will take around ****. Its waste ...
Feb 21, 2022 by Jijo
Kent Ro Water Purifier - Manufacturer not replacing parts under warranty Closed
Incident date: **th Nov **** Product : Kent ro supreme Serial number: KR********** I Call the Kent Customer care for Service of my Kent RO. Service engineer inform me that the Membrane, Sediments and Carbon Filter to be replaced but you have...
Nov 24, 2021 by Tanveer Saghir
Kent Ro Water Purifier - Poor service Closed
After Repeated service Kent RO not functioning properly Problem in leakage ...
Nov 16, 2021 by Suraj Kumar
Kent Ro Water Purifier - Not taken delivery still refund awaited from last 1 month Closed
Return E Order No. ER***********. I ordered a kent water purifier after talking to their representative. I was sent a link for the payment and issued an Invoice number S**-********. I was assured that the package will reach to me next day. Afte...
Jun 15, 2021 by Debtanu Mukherjee
