File a Complaint against Kent Ro Water Purifier
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Kent Ro Water Purifier?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
I have purchased Kent RO purifier on Feb ****.since then machine is showing low TDS which couldn't be corrected by the authorised service engineers who have been called several times.they had also changed the sensor but problem returned immed...
Jun 24, 2024 by Sushanta pal
Kent Ro Water Purifier - Faulty service led to RO filters and membrane damage Open
The Kent RO engineer visited on ** Apr **** for routine service. Soon, we realised the RO had started rejecting excess water from the outlet pipe. We again called the technician on * May ****. He claimed to fix it but when we observed for anoth...
May 09, 2024 by Sandeep Aggarwal
Kent Ro Water Purifier - Defective product and Unfair Trade Practice Open
It is to be an unfortunate and state that , one Kent RO ELEGANT COOPER, being product no. KR**********, which was purchased on *th April ****, from our nearest out let of Kent . That after purchasing the same , the product have some technical ...
May 01, 2024 by Jakir Sardar
Kent Ro Water Purifier - Kent ro not working last three month Open
i have a kent ro purchase last six month and ro not working last three month i have a many time complaint customer care number but complaint not resolved please help as ...
Aug 16, 2023 by alpesh joshi
Kent Ro Water Purifier - Water having bad taste and smell Closed
The water f om the the water purifier has a bad taste and smell. It was bought from Amazon. Kent sent technician *-* times but they couldn't corre t it. Asked Kent for a replacement or refund, but they are not agreeing and not even responding. ...
Mar 17, 2023 by V Mahadevan
I requested kent Ro service for my kent pearl Ro purifier on kent Ro App .within two days The service person has visited our house and serviced and charged a bill of **** rupees. The RO filter did work for three and half months without any pro...
Jan 29, 2023 by Sagar Desai
Kent Ro Water Purifier - Fake Sediment and Carbon Filters Open
Hi i have made service request for my KENT RO FILTER so the technician Chetan kumar visited me on ** aug but he was providing me * filters( * pc sediment and * carbon) filters of third party Company which was fake and not of kent parts. i asked...
Sep 05, 2022 by Pargat Singh Dhillon
Kent Ro Water Purifier - Lot of problem occured Closed
I have purchased the Kent supreme extra zww **** (KR**********) on **th October **** for ***** . Till now i have done * services and spend **** for changing the filter. Now I want to change motor and filters it will take around ****. Its waste ...
Feb 21, 2022 by Jijo
Kent Ro Water Purifier - Manufacturer not replacing parts under warranty Closed
Incident date: **th Nov **** Product : Kent ro supreme Serial number: KR********** I Call the Kent Customer care for Service of my Kent RO. Service engineer inform me that the Membrane, Sediments and Carbon Filter to be replaced but you have...
Nov 24, 2021 by Tanveer Saghir
Kent Ro Water Purifier - Poor service Closed
After Repeated service Kent RO not functioning properly Problem in leakage ...
Nov 16, 2021 by Suraj Kumar
Kent Ro Water Purifier - Not taken delivery still refund awaited from last 1 month Closed
Return E Order No. ER***********. I ordered a kent water purifier after talking to their representative. I was sent a link for the payment and issued an Invoice number S**-********. I was assured that the package will reach to me next day. Afte...
Jun 15, 2021 by Debtanu Mukherjee
We bought Kent RO in the moth of April ****.Its been one year and we have already spent more than **** on replacing different parts of machine.Every time we call kent for servicing they send some looter guy and they come and ask us to replace s...
Jul 09, 2020 by Pooja Singh
Kent Ro Water Purifier - Pathetic service Open
I have purchased the KENT GRAND NEW MINERAL RO in October ****. After installation I requested service on ** March **** but the request was cancelled without telling any proper reason. Now the machine has stopped working as on *.**.**** so i ...
Jun 20, 2020 by Pankaj Kumar
Kent Ro Water Purifier - Material Manufacture defect Awaiting Details
I am an ex army person. I have buy kent RO Grand+ on **/**/**** and installed by kent company agent on wall because it is wall mounted due to material or manufacturer defect and weight of water on **/**/**** one socket of Ro got broken which i...
Mar 08, 2020 by Gyanendra Singh Chouhan
Kent Ro Water Purifier - Service not providing after amc Open
I have done the AMC with sobit associate for complete one year but when we start complain about service then they are not picking up the phone & not ready to give service.now their mobile is also switched off....
Sep 10, 2019 by Mayank kulshrestha
Kent Ro Water Purifier - Water filter not working from last 8 months Open
I bought the kent water filter in August ****. Just after a few days of installation, it started giving regular issues like water leakage, bad water taste, high TDS, unfiltered water etc and still continuing till date for the last *-** months. ...
Jul 28, 2019 by Abhishek Garg
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