Kent Ro Water Purifier
- Not taken delivery still refund awaited from last 1 month Closed
Debtanu Mukherjee filed this complaint against Kent Ro Water Purifier on Jun 15, 2021
Return E Order No. ER***********. I ordered a kent water purifier after talking to their representative. I was sent a link for the payment and issued an Invoice number S**-********. I was assured that the package will reach to me next day. After that i started to contact the people and customer care about the whereabouts of my order, but no one was able to reply properly. I am a frequent online buyer and always have proper tracking system. But here even the company had no idea and tracker. So, i cancelled the order as written on their website by sending an email to their sales support. After that i took the same product from Tata Cliq. Then suddenly they started calling that my order was on the way and that i should take the delivery. I refused and asked for the refund. And since then i am only writing to them and not getting any revert or reply for the same. Their executive says no refund will be given and i have to take order. I have never faced such harrasment in online shopping.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Kent Ro Water Purifier
Resolved
Frustrated? File a Complaint
MakeMyTrip
"My issue is resolved. I got the call from MMT and they refunded my amount. Thank you Voxya team. Thanks for being great help."
Mohd Afnan
Related Complaints
Kent Ro Water Purifier - Water having bad taste and smell Closed
The water f om the the water purifier has a bad taste and smell. It was bought from Amazon. Kent sent technician *-* times but they couldn't corre t it. Asked Kent for a replacement or refund, but they are not agreeing and not even responding. ...
Mar 17, 2023 by V Mahadevan
Kent Ro Water Purifier - Lot of problem occured Closed
I have purchased the Kent supreme extra zww **** (KR**********) on **th October **** for ***** . Till now i have done * services and spend **** for changing the filter. Now I want to change motor and filters it will take around ****. Its waste ...
Feb 21, 2022 by Jijo
Kent Ro Water Purifier - Manufacturer not replacing parts under warranty Closed
Incident date: **th Nov **** Product : Kent ro supreme Serial number: KR********** I Call the Kent Customer care for Service of my Kent RO. Service engineer inform me that the Membrane, Sediments and Carbon Filter to be replaced but you have...
Nov 24, 2021 by Tanveer Saghir
Kent Ro Water Purifier - Poor service Closed
After Repeated service Kent RO not functioning properly Problem in leakage ...
Nov 16, 2021 by Suraj Kumar
I have purchased Kent RO purifier on Feb ****.since then machine is showing low TDS which couldn't be corrected by the authorised service engineers who have been called several times.they had also changed the sensor but problem returned immed...
Jun 24, 2024 by Sushanta pal
