Service not provided (Uber India) ^Open

The said driver himself cancelled the cab as I have received a mail from uber that driver was unable to locate my address. I have mentioned my meeting place in front of Dominos pizza. Anyone do let me know that how can a driver cannot locate d...

Apr 14, 2019 by Sanket

Waiting for refund of booking amount (Snow Travel Club) ^Open

This is to bring to your notice that I have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted INR 25,000/- from me towards family travel trip to Tirupati. On th...

Apr 14, 2019 by Sachin

Money charged thrice (Ola Cabs) ^Open

I have been charged thrice for the same ride and the outstanding is still there. I made many calls to their call centre and the slaves of pay cheque wasted my time rather than resolving it. They kept using the same jargon as the concerned depar...

Apr 14, 2019 by Ram narayan kanakapally

Refund not received (Cleartrip) ^Closed

I have booked a ticket on 13th of March 2019 from Mumbai to Bangalore for two passengers on Cleartrip for an amount of Rs 11766. However, the name I entered there was wrong and I immediately called the Cleartrip customer care for support and I ...

Apr 14, 2019 by Jithin Das

Travel agent fraud (Acorn Travels ) ^Open

I bought a travel package for FIFA WORLD CUP from Jignasa Desai of Acorn Travels in December 2017 for 3 people. On her demand, I paid her an advance of INR 230,000/-. She issued me fake tickets or maybe tickets that existed on the Aeroflot webs...

Apr 13, 2019 by Aditi Taneja

Hotel cancelled but not giving refund (Goibibio) ^Open

I made 3 cancellable hotel reservations through Goibibo. Firstly they generated the booking id but the actual reservation not happened for 2 of the hotels I came to know this when I called the hotels directly. I contacted all three hotels, and ...

Apr 13, 2019 by Navneet Gupta

Cash robbery from the room (hotel midtown) ^Open

Hotel midtown bus stands Amritsar is a very bad hotel. Staff chor h yaha k sare log. Meri wife ke bag se 20k nikal liye inhone. Request hai ki is hotel m kabi na ruke. Complaint ki to hotel staff support b nhi kr rha. Chor hai yaha k sare log. ...

Apr 12, 2019 by Pramod kumar

Refund not given despite payment of ticket (Goibibo) ^Open

I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...

Apr 12, 2019 by Hiteshi Sharma

Took money but no services provided (Nirmiti Resorts & Clubs) ^Open

We took the membership on 23rd Dec 2018 at Goa. They promised a lot while taking membership and all are fake promises. We were supposed to get the date credentials within 30 days and still no clue about the no one responds for it. We are tr...

Apr 12, 2019 by Rashmi A

Bad service provided (Dwarkadish hotel ujjain) ^Open

Ac was not working properly. Water is not provided in the room. No manner in the staff....

Apr 12, 2019 by POPAT SAGAR DINESHBHAI

Treated badly by the company (Zoom Car) ^Open

I have booked a car from zoom car on 11.04.2019 for 10 hours and he supposed to deliver it by 9 am on booked day. But they didn't deliver the car instead of delivery they asked me to pick the car from another location and I went to the location...

Apr 12, 2019 by Prashanth

Refund not given (Goibibo) ^Open

I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in 30 mins which didn't happen instead it has been 12 hours or more the ticket was visible i...

Apr 12, 2019 by Huzefa Taher

Uber ID disabled for no reason (Uber Cabs) ^Open

From 1st April my uber app has been disabled for no reason on my phone. On 4th April I sent a message on Twitter, they said we have escalated it to our top management and will revert but no revert from them. On 6th April I sent another message ...

Apr 12, 2019 by Deepshikha Mehrotra

Rude and threatening attitude of the receptionist (Oyo Hotel) ^Open

On 24th March we had booked at GS Residency in Varanasi. Due to some reason, we cancelled the booking in the hotel itself and wanted to seek assistance from an Oyo advisor but the receptionist misguided us and misbehaved with us by using abusiv...

Apr 12, 2019 by Ayantika Chatterjee

No refund for failed booking (Cleartrip) ^Open

Cleartrip is not refunding amount for failed booking even though bank and intermediary ccAvenue is stating successful transfer to Cleartrip account. They are cheating customers. Customer service is pathetic and they do not help in case of any f...

Apr 12, 2019 by P KUMAR

Refund not processed for flight cancellation (Goibibo India Private Limited) ^Open

My Flight from Kolkata to London (PNR: REVWFI) has been cancelled by Jet airways. Also, in the mail, it is written that I am eligible for a full refund. Please help me in getting the refund ASAP. My frustration is at a peak as none of Goibibo e...

Apr 12, 2019 by Anupam Sharma

Harassed by the company (Make My Trip) ^Open

I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on 6th April 2019. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...

Apr 12, 2019 by Tina mitra

Paid full money but stayed only for 15 minutes (OYO Rooms) ^Open

I checked into Day Inn Oyo Room Chennai on 3rd April in Chennai (ID ZOVT4682). The hotel and the room nowhere close to the image and reviews that were put on OYO. The staff was unruly and fearing my life I checked out within 15 minutes. The un...

Apr 11, 2019 by Vivek Thomas

Refund not given (Happy Easy Go) ^Open

My PNR number was RNRGNR with a two-way journey. I wanted to cancel my return ticket three days prior to the journey. The app of happy go easy wasn't helpful so I went ahead and cancelled the tickets from the Indigo website receiving a refund o...

Apr 11, 2019 by Aakriti upadhyay

Refused to refund (Redbus) ^Open

As I was booked my travelling through Redbus last 31st March 2019. Unfortunately, my booking was cancelled but my money (Rs. 475 ) was credited by Redbus. I called Redbus customer team and complaint about this incident but still, they are not s...

Apr 11, 2019 by ROSHAN KUMAR M