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Fathima Hussain filed complaint against Netflix india Icici bank on Jul 20, 2023
i have turned on autopay on netflix where money is debited automatically every month and this happens everymonth.
Today when i checked my statements it has charged me twice and the transaction was successful all the time
I have the upi transaction record of it .Imagine im more than * year of a customer of theirs and this happens out of the blue thinking we dont check anything and scamming us
I have contacted the customer service they said it was unsuccessful and i should contact the bank and i have also contacted the icici bank they said is a successful transaction and it should be done by netflix
Imagine stuck between all this !!! the only fault i have done is turn on autopay
I have the proofs of the transactions
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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