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UBER - Payment is shown as pending for an already paid ride

Atullya Nambiar filed complaint against UBER on Jan 11, 2020

Last ride taken was on **/**/** at *:** AM to Viman Nagar. I paid by card for this trip. The amount was Rs. ***.**.

After this when I am booking another ride the app tells me that the payment is outstanding. But the amount has been deducted from my account for the same. In spite of complaining twice using Uber App Help they haven't reverted back but instead cancelled the request.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

UBER

175

Total Complaints

98

Total Resolved

56.00%

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