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Zookr.in
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How to resolve Zookr.in complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zookr.in?
If you are not satisfied with Zookr.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zookr.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zookr.in
But before filing a complaint, you should
a. Contact the customer support of Zookr.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Zookr.in - Wrong and defective product delivered and company refuse to change it Open
Sir i am Siddharth singh i ordered sound box from zookr.in model name zoomstar jio boombox but i recieved another product which is very bad and defective not working.. In description of their site product shown is very good and have good specif...
Nov 02, 2018 by Siddharth singh
Zookr.in - Package doesn't contain the ordered item Open
I ordered a feature phone Nokia **** in zookr.in.. when I got the package, there is no phone in the package but it contains an old battery and a charger....
Oct 30, 2018 by Fathima Irfana k
Zookr.in - Zookr.in - fraudulent issue Open
Dear Team, Recently on Oct **, **** *:**:** AM I have ordered a smartwatch worth of Rs.**** on www.zookr.in. I have received the product on Oct **, **** *:** pm. The problem regarding the product is not described as it is posted on their site...
Oct 29, 2018 by Sanu A S
Zookr.in - Duplicate product received Closed
I ordered the smart watch vapor kw** but wat i received is name as smart watch which is not as per shown in website, then i contacted their customer care their id is help@zookr.in whether they are helping or not that is secondary atleast they h...
Oct 24, 2018 by shyam
Zookr.in - Delivered second hand oneplus3t + inside micromax charger Open
I ordered one new set of oneplus *T mobile on **.**.**** . M/s Zookr.in had supplied old handset had many scratch on screen . One photo of **** year was already available in handset . Box was already opened . Instead of one plus charger there w...
Oct 22, 2018 by Kl meena
Zookr.in - Wrong product deliver Closed
I am pay for vapoor kx** my order no.Oed*c***-***e-**bd-****-**f**fd***O and I place order on **oct and your team deliver me cheap wrong product. Please return my money either give me original vapoor kx** smart watch.in orginal product showing ...
Oct 20, 2018 by swapnil pawar
Zookr.in - Worst & useless product Open
I was bought one m* smart band+ free universal mono Bluetooth ear pad from zookr.in on **.**.**. I paid through paytm wallet. I was delivered this product on **.**.** through logistic partner Pickrr to my destination at Shegaon Dist Buldana Mah...
Oct 17, 2018 by MANISH NANDLAL TIBDEWAL
Zookr.in - Fraud item send Open
I'm ordered multicoloured cotton three Saree combos on **rd September **** and the same received on **th September ****. The item totally wrong product and bad condition with smelling the item. I'm Complaint so many times to zookr customer care...
Oct 17, 2018 by GOVINDRAJU
Zookr.in - Pakage delivered with wrong commodity Open
I placed an order for ZENFONE * refurbished phone. But inside the package there was mi *g phone. It was delivered on ** October ****. The package was opened infront of the ECOM executive who delivered to me. I talked to him about it but he said...
Oct 17, 2018 by Martin Basumatary
Zookr.in - Ordered Smart watch Vapor KW77 but received different cheap watch Open
Order No.: *febeefc-fa**-*c**-*c**-d*a****ea*d* Order Placed: Sep **, **** *:**:** AM I ordered a smart watch Vapor KW** which is having feature of GPS track, water proof and synchro with smartphone. But actual i got delivery of a smart wa...
Oct 16, 2018 by Darshan L. Pagdhare
Zookr.in - Package not delivered Closed
Package not delivered and they are claiming it’s delivered they’re are fraud company took prepaid payment and sending fake tracking number and not delivered.They won’t respond on customer case number and even on mail....
Oct 15, 2018 by SHIVARAJ M
Zookr.in - Package not delivered Closed
I made payment for a smartphone worth Rs.**** (see attachment), on DATE ****-**-**. The product was said to be delivered by ** October but it has been ** October and there is no details provided regarding shipping or anything else except the tr...
Oct 14, 2018 by Ayush Purwar
Zookr.in - Wrong product delivered Open
I ordered a smart watch (Vapor KW** Smart Watch with Camera (Round Dial)) on *th oct **** and received by ** oct ****. The product which was displayed on the website is not match with the product which i received. I tried calling many times to ...
Oct 13, 2018 by Bhaskarjit Deuri
Zookr.in - Wrong Product delivered Open
I saw a smartwatch ad in my Facebook account. I liked that smartwatch I purchased that smartwatch from the Zookr.in website. After a few days, the smartwatch came to my house. I paid **** rupees. When I saw that parcel open, it did not have the...
Oct 12, 2018 by Akshat Saxena
Zookr.in - Neither Package received nor refund Open
I have booked a product by oversight n request the company through mail for cancel the order after ** as their helpline no is fake. The assured me to not receive the item at time of delivery then the refund will be executed after item returned...
Oct 11, 2018 by Ranjan Kumar Nayak
Zookr.in - Dead, Broken item delivered with different brand charger and rusted cable. Open
I was lured in by the title one plus *t refurbished for **,*** inr so I ordered one, after a week I was delivered (* oct **** BY * pm) with a dead phone with a micromax charger and rusted charging cable since then I'm trying to reach them by ca...
Oct 11, 2018 by Deepak vijai kumar S
Zookr.in - Wrong & bad product Open
I bought moto g* plus on ** Sep **** from zookr.in. The product reached me on ** oct ****. when I unbox the parcel I found in the box wrong and bad product. The Product order no is *cf**be*-d**c-****-**be-*be*dabeb*ea.The tracking id no. is ***...
Oct 11, 2018 by prakash giri
Zookr.in - Didn't get refund Open
On August **,I ordered a watch from Zookr.in ...A faulty product was delivered to me on August **..So,I returned the product and they took it on August **..It has been more than a month since that but I didn't receive my refund.. whenever I sen...
Oct 07, 2018 by Aniket Paul
Zookr.in - Wrong and faulty product delivered Open
I ordered a vapor kw** smartwatch cost **** from zookr.in and they delivered a cheap Chinese faulty watch, which had no bettery. this is my first order on zookr and it disappointing me very much. and now they are not pick my phone and disconnec...
Oct 05, 2018 by mandeep kumar
Zookr.in - My money is not refunded Open
i had ordered mii band * in zookr, i paid money through my debit card. during delivery i cancelled the order due to some reasons. after that i had sent several mails regarding my refund to the zookr customer help mail "help@zookr.in" till ...
Oct 04, 2018 by GRANDHI TARUN KUMAR
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