File a Complaint against Zookr.in
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zookr.in?
If you are not satisfied with Zookr.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zookr.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zookr.in
But before filing a complaint, you should
a. Contact the customer support of Zookr.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zookr.in - Damaged smart watch Open
Hello Sir, Greetings! I have ordered a smart watch for my kid on the **th of December **** and received it on *nd January **** but when I checked it was not working. They said its a touch and have many functions like the sim, HD camera etc. b...
Feb 07, 2019 by SRINIVAS SITARAM
Zookr.in - Wrong speaker delivery and delivery incomplete Closed
Sir my name Sohan Singh phone no ********** tracking ID *************. My order quantity was two but only * speaker deliver by company side. Wrong speaker deliver to me. Actually, image copy to sending one speaker not delivered. Sir, I am dail...
Feb 05, 2019 by Sohan Singh
Zookr.in - Wrong item received - Phantom 4G Smart Watch Open
I ordered Phantom *G Smart Watch on zookr.in based on the images and specifications they mentioned on website. And I got the item which has just 'Smart Watch` on the box. No brand name nothing. And item is totally different from what they ha...
Jan 21, 2019 by Miqdad Ali k
Zookr.in - Wrong product was delivered Open
Hai I ordered a Phantom *g smart watch but different product was delivered(smartwatch Y*S) to me. I have attached the received product image and the screenshot of what i was ordered. Kindly exchnage the product. Look into it as soon as possi...
Jan 09, 2019 by Prem Kumar
Zookr.in - Wrong Package Delivered Open
Dear Sir/Madam, Zookr.in has given wrong product and clearly mentioning in chat that they will not take it back and will not give refund. I have recording of chat on zookr.in. Thanks and regads M A Naeem...
Jan 08, 2019 by Mohammed Abdul Naeem
Zookr.in - Wrong product delivery and company not accepting their fault Open
I ordered Phantom *G smart watch from zookr.in on */*/** and product was delivered on */*/**. Delivered product is totally different from the one shown on website at the time of ordering. It seems very cheap product which not even work has bee...
Jan 04, 2019 by Vishal Raut
Zookr.in - Wrong product delivered Open
Sir,I'm oder home theater date **/**/**** , tracking id number *************,registrad mobile number **********, oder delivered date **/**/****,but wrong product delivered,. Delivered hone theater wrong,i campalen to zookr customer care but no ...
Jan 04, 2019 by Amit ranjanAMIT RANJAN
Zookr.in - Fake product Closed
I have received a damaged product from zookr which i have shipped them back using my own expense of ****..they have registered the complaint for replacement of the product.. From past * week i am waiting for the product and they come up saying...
Jan 03, 2019 by Mohammad idrees
Zookr.in - Wrong product being delivered Closed
I have order three watches from zookr.in, all the three watches are not matching with the omages shown on the website. When we are calling the customercare, the guys are talking rudely. In their terms and conditions they donot mention that th...
Jan 01, 2019 by Ashutosh
received watch today via bluedart, the watch delivered is different which was shown on the zookr page and also on the facebook. i dont want this watch please refund my amount. The model which u guys showed is totally different with the product...
Dec 31, 2018 by ABDUL RAHUF SHAIKH
Zookr.in - Wrong product received Closed
i had ordered Phantom *g smart watch from zookr.in but i received Blot Q* smart watch. there is a lot difference between the watch i ordered and the watch i received...
Dec 30, 2018 by HILLARY BAPTISTA
Zookr.in - Phanton 4g smartwatch with HD camera Closed
Product delivered is not as what was shown in advertisement. It differs a lot and is not even a replica but some other product itself. This company is selling fake products by showing advertisements of original product. The product which which ...
Dec 27, 2018 by Vikash Kumar
Zookr.in - Wrong product delivered Open
I ordered a Phantom *G Smart Watch with HD Camera (R ... But instead of that I God some other smart watch which was totally different ad was not at all good...
Dec 22, 2018 by Swayam Gupta
Zookr.in - Received a wrong product Open
I have ordered a digital watch from Zookr.in product name is Vapor KW**, but I received a unbranded and non working watch, which even is different from what was being shown while buying. I had returned it back to them and asked to send me a w...
Dec 20, 2018 by Darshil Ashokbhai Mehta
Zookr.in - Duplicate dead product send by zookr.in Closed
The product ordered was a phantom smart watch as shown on website of zookr.in and delivered is a cheap unbranded dead watch which doesnt even look same. And moreover they does not give proper response and says it cannot be exchanged or retured ...
Dec 16, 2018 by Shivam kapri
Zookr.in - Packing not show website Open
Dear sir ji .maine zookr.in pe ek refubhis iPhone Se order Kiya tha uska delivery date ** noumber Ka bta rha hai par zookr walo ne abhi tak Mera order details mujhe nhi Diya or jab Maine unse order details manga to unhone mujhe glat courier nam...
Nov 23, 2018 by Mohammed Akbar mansur
Zookr.in - Different item delivere Open
i placed an smart watch order on zookr.in model name is vapor kw** smart watch with camera (round dial) ordered on **st october **** and received on *st nov ****. the problem i had is they sent me a local watch instead of what i ordered for an...
Nov 14, 2018 by SANGEETHA
Zookr.in - Wrong/ cheep item delivered Open
I order a mpeg* HD set-top box. they delivered me a cheap and different product as they shown. then I call and mail to this company but no give the response to me. after ** days, I try to contact than they responded me and reject my request...
Nov 14, 2018 by sanjiv kumar yadav
Zookr.in - Wrong product received Open
I have order smart watch on *st nov **** and received order *rd nov but i have receive wrong watch received. zookr online updated smart watch picture different and deliver other watch i have complaint same day zookr customer care he ask me plea...
Nov 06, 2018 by sumer saini
Zookr.in - Zookr.in cheated with selling fake product Open
I have purchased Vapor KW** Smart Watch online on Zookr (Saw this on Facebook). Yesterday I received the parcel and upon unboxing it I found the product received is different from what I had ordered. There is total change in the product, a f...
Nov 03, 2018 by Shailendra Pataskar
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