File a Complaint against Zookr.in
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Zookr.in?
If you are not satisfied with Zookr.in, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Zookr.in and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Zookr.in
But before filing a complaint, you should
a. Contact the customer support of Zookr.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Zookr.in - Wrong product delivered Open
I purchased the product as per its functionality/look and product description given on zookr.in. Product got delivered too but it is not the same one which i saw on website and ordered. I tried calling to seller but sellers numbers are not conn...
Oct 03, 2018 by Sunil
Zookr.in - Wrong Product vapor kw 77 from Zookr.in Open
I Had Order Vapor Kw** Smart watch with Camera (Round Dial) from this company, but the watch which they give me is too cheap watch not having any brand, For the same i had emailed them original photos of watch and the watch which recd to me...
Sep 27, 2018 by Nikunjkumar Nathabhai Goletar
Zookr.in - Wrong substandard product delivered Open
I ordered zoomstar jio speaker for **** but they delivered a substandard item not more than rs.*** in local market. There is no contact info or address of company except a ph.no which dosent has any resolution, an email, fb, twitter account, wh...
Sep 23, 2018 by Aditya Mohan Kashyap
Zookr.in - Not Acceptance of Return Open
Order i'd: c*bc*e**-c**d-***f-b***-a*e*bf***f** Product Name: Vapor KW** Smart Watch with Camera (Round Dial) Online Site: www.zookr.in I have order the product through this website. I have received wrong product and is not what i have or...
Sep 17, 2018 by Mukul Jain
Zookr.in - Dead product sent and returned but still not delivered Open
I ordered two smart bands from the company zookr by paying through paytm But they sent me one band which was dead product and one product with dead charger , I talked with customer care they firstly refuse to return and change the product bu...
Sep 16, 2018 by Vikky vishnu manuja
Zookr.in - Wrong product delivered Open
I had ordered zossil rodeos smart watch. But I got a different product which has lesser value. I raised complaint in their customer support, but there is no response, I am trying to call there customer care number but the call is not getting co...
Sep 15, 2018 by Romario thomas
Zookr.in - Wrong product delivered Open
I have placed an order for Vapor kw** smart watch, But received a wrong Product of Zossil G* smart watch with camera. Main purpose of my smart watch is for the navigation. I have been trying to send email and call customer care **** *******, he...
Sep 15, 2018 by Mallikarjun Guntur Arunachalam
Zookr.in - Wrong product delivered Open
I had an ordered smart watch from online company zookr. The product which the had shown and which I received is totally different. When I requested him through mail and telephonic conversation they refused to exchange my product. But in their p...
Sep 10, 2018 by Sahib Manmeet Singh
Zookr.in - Duplicate product received... Open
I had ordered an speaker zookr boom box speaker via zookr.co.in What I received was a local speaker very different and cheap from the one that had been shown on site... When I had contacted on customer care no. Dere was no response .. Sent a...
Sep 06, 2018 by Sharvan Sharma
I ordered mi band * and they send me fake Chinese band...
Sep 05, 2018 by Rushin Panchal
Zookr.in - Wrong product received Closed
Recently I have purchased on zookr.in and given * orders i.e Guru Music * with *G LTE support classic phone and I received fraud product i.e " MBO B***" phone with very poor quality. It was shocking experience for me as the item were completely...
Sep 05, 2018 by Sachin Shende
Zookr.in - Wrong item delivered Closed
I had ordered for zossil rodeo smart watch on zookr.in online shopping site. It had an offer and I bought it at a price of rs.****.but the item that was delivered to me is not the same it was shown in the website. Wrong item was delivered to m...
Aug 31, 2018 by sanoop v
Zookr.in - Product not working condition Open
Dear sir I had purchase the mobile rs **** from this site. Butt till receiving this mobile not working. On email I was complaint more time but not reply. Kindly do the needful and refund the same....
Aug 19, 2018 by VIKAS SRIVASTAVA
Zookr.in - Delivered products Damaged for Return and Refund Open
I have made an order in Zookr.in by viewing ad on fb and i got the order delivered , when i have check them product quality ***% varrie from what they are showing at the time of booking and what we received. Order no:*******e-ce**-**ef-b*c*-***...
Aug 16, 2018 by Rakesh H N
Zookr.in - Wrong & damaged product delivery Open
I have ordered Shoyo D** black canvas strap watch from zookr.in which was on **% offer in this website. The product was delivered within * days but when I opened the courier box, it was a wrong and also damaged product. It was Shoyo D** smart w...
Aug 06, 2018 by Ankush Dhiman
Zookr.in - Wrong product delivery. Open
I ordered an MI powerbank from zookr.in and the product delivered to me was Samsung powerbank on **/**/****. Then I returned it to zookr.in via india post and now the company has received my product but it is not responding me now via email f...
May 17, 2018 by Aryan Dobliyal
Zookr.in - Duplicate product received Open
I had ordered MI ***** power bank at zookr.in and they send duplicate product now they don't return it and refund it...
May 08, 2018 by Meera Dwivedi
Zookr.in - Fake delivery of product i.e Mi 20800 mAh power bank Open
I ordered a *****mah power bank for my smart phone from zookr.in by paying through debit card but when I received it I saw it was a fake one having * **** mAh battery inside the power bank.its so disgusting and how these companies are looting p...
May 08, 2018 by Saswat Kumar behura
Zookr.in - Wrong and defected product delivered Open
I ordered a discounted power bank for ***. They send me a wrong product with defects on it. I made the unboxing video for that. Then I contacted to their customer care to raise a return and refund. I requested them to return my money to my acco...
Apr 27, 2018 by Ashu Kulasri
Zookr.in - Wrong product delivered and not accepting return Open
I ordered a mi ***** mah power bank via zookr on March **, **** *:**:** PM and the product was received on March *. I received a different product ( a samsung power bank ) which was not properly packed and not working. I sent zookr a mail regar...
Apr 15, 2018 by Gokul R Nadh
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