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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Myntra?
If you are not satisfied with Myntra, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Myntra and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Myntra
But before filing a complaint, you should
a. Contact the customer support of Myntra first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Myntra - Defected Product supplied and not willing to return or exchange Open
I had placed an order for Kook N Keech Black Printed Detail Track Pants from Myntra. When i received the product the leg portion of the pants were torn. I got the *st defected product replaced. When I received the *nd replacement, that was defe...
Aug 24, 2018 by VIshnu Mohan
Myntra - Empty package in Prepaid Online Order Open
#Myntra #Cheaters #MyntraOnlineSucks At the name of Jeans I got this from MYntra In this progressive and competitive world we have an e-commerce online shopping portal called ‘Myntra’ which is doing job of cheating and mentally harassing ...
Aug 20, 2018 by Nidhi Singh
Myntra - Received a totally wrong product from myntra Closed
I have ordered a crocs sneaker via myntra and they have sent a wrong product in-spite of many calls and mails they are not ready to pick the product and not ready to refund the amount nor ready to send the correct product. suffering a lot...
Aug 19, 2018 by Devayani
Myntra - Received a broken product Open
I received a broken makeup revolution eyeshadow palette, it was not even packed properly...
Aug 14, 2018 by Sania zehra
Myntra - My order has been picked up but lost by Myntra Closed
I purchased a bag from Myntra. Not being satisfied with the product, i scheduled a return for it. My product was picked up on the day, for which i got no return receipt which obviously is one of Myntra’s ill policies. After my product was pi...
Aug 12, 2018 by MANISH SHARMA
Myntra - Delivery charges for a returned product Open
I ordered for an "A.T.U.N All Things Uber Nice" Girls Pink Solid Maxi Dress for my daughter of *.* years old, of size *-* years. The Order No. *******-*******-******* The total price came to ***.**+***=***.**/- which we paid on COD. However...
Aug 01, 2018 by Avishek Dasgupta
I had a myntra credit in my account for the amount of Rs ****.**. It was on account of refund I made on ** May ****. The said amount expired on ** July ****. I called up customer care on ** July **** and requested the executive Altab to revive ...
Jul 26, 2018 by Anupam Gauba
Myntra - Order has been returned Open
My order number *******-*******-******* has been returned back to origin. I have not cancelled this order and the delivery executive has send back the package. The delivery boy contacted me on **th July and said that he would deliver the produc...
Jul 24, 2018 by Sumit Vinay Minj
Myntra - Rude behavior of the delivery guy Closed
I ordered a few products from Myntra a few days back and the delivery guy that was assigned to deliver my product was making a fool of me that he will deliver it in the evening and when I called in the evening he told me he got some important w...
Jul 20, 2018 by RAVI KUMAR PATHAK
Myntra - Returns and refunds not provided Open
the request for return has been pending with the company even after many repeated reminders the returns have still not been collected. Also one of the product was found defective upon first use for which details were provided to the said firm f...
Jul 19, 2018 by manesh vishnu wadhwa
Myntra - Money not refunded Closed
we bought * articles from myntra dec **** and returned * of them. for which they should have refunded the amount but they haven't refunded the whole amount These are actual order details the actual oder *******-*******-******* Placed on S...
Jul 17, 2018 by Shraddha Gupta
Myntra is not verifying email add of an indivdual.hence anyperson can shop using someone's email add. & putting their original cell number. somebody registered my email address and started shopping .myntra didn't send a email verification mail....
Jul 17, 2018 by Nitin
Myntra - Package not delivered on time Open
Order number : *******-*******-******* Order date and time : **/**/** @**:**. Item was to be delivered from Mumbai to Pune. Even after repeatedly requesting to deliver product before **am on Monday **th July, **** they didn't deliver it on t...
Jul 16, 2018 by Jalaj Sharma
Myntra - Product is missing Open
Here is what happened, I ordered an earphone namely "Soundpeats Q*A" priced **** rs. on *nd July of this year and package arrived on *th July but the seal on the box was broken and the earphone as well as the charging cable was missing from the...
Jul 15, 2018 by SHAILESH LINDA
Myntra - Product missing from the package and denied refund Open
I got robbed by myntra and the dispute guy had the audacity to say I have been denied refund or replacement and he won't further investigate the matter. I have given your app lacs of rupees in business over the years. You are going to not only ...
Jul 13, 2018 by Manjrekar Manasi Lalitkumar
Myntra - Money not refunded Open
I ordered a aldo clutch but than i didnt find it fisiable to me and I returned it, they took it back and a mail came to me that my item is not approved in quality check and they are sending back it to me than i call them that i didnt use it kin...
Jul 06, 2018 by Neha hada
Myntra - Damage product delivered Closed
I order a lotus youth cream from MYNTRA which was completely damaged and no refund option available and no customer support services....
Jul 05, 2018 by Rushing Jaiswal
Myntra - Package not delivered Closed
My order: *******-*******-*******. It had * different products. Myntra packed it in two packages. *. Packet number: ********** - This had only one product i.e. Mast & Harbour Women Coral Pink Solid High-Low Top. This product was received by...
Jul 05, 2018 by Anand Dubey
Myntra - Order not delivered and wrong product delivered Closed
Dear Sir I ordered total * items from myntra in EORS. delivery arrived early but I was unable to receive. So, I asked to reschedule but they cancel my orders and deliver wrong product. I asked to your support team for help but they are sorrying...
Jul 04, 2018 by Sanghpriya Gautam
Myntra - Wrong product delivered Closed
I had ordered two shoes through Myntra for which I received the same tracking number for both the shipments. When the package arrived I opened it in the delivery facility itself where I found that not only did they send me the wrong product but...
Jul 03, 2018 by Siddharth Deokota
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Questions about Myntra
Ask questions about Myntra and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Myntra?
Myntra Toll Free App Missed Call Number – 1800 419 3500
What is Myntra office address?
Buildings Alyssa, Begonia and Clover situated in Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru – 560103
What is Myntra customer care email?
support@myntra.com
Where to find Myntra discount coupons?
Who is the Owner / CEO of Myntra?
Mukesh Bansal is the founder and chief executive of Myntra
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