File consumer complaint against Make My Trip at Voxya.com

Make My Trip - Refund as CAB not provided due to flight delay ^Open

I cancelled a ticket and chose to get refund on make my trip wallet but still haven't received my money....

Dec 03, 2023 by Anonymous

Make My Trip - TRIP Guarantee ^Closed

Totally fake Trip Guarantee & not yet recd any *X money or trip Voucher...

Dec 02, 2023 by Amit Yadav

Make My Trip - Refund not initiated ^Open

This is with regards to a booking that was made through Make My Trip. I am a Travel agent and I made a one way booking for a client who asked me to book cheapest tickets from Toronto to India. I found fare on Sri Lankan Airways and I offered hi...

Nov 28, 2023 by Deepak Kumar

Book CAB on dated **.**.****. As Flight delay reach at Delhi airport at *:** PM. When visit at CAB booking office they not provided CAB due to delay (actual booking time was *:** PM). ...

Nov 22, 2023 by Ayan Namtirtha

Make My Trip - Fraud by mmt for excess baggage allowance ^Open

Hello, - I booked * tickets for my family of TAP Portugal Airline on **th February via the Make My Trip (MMT) portal - who acted as an authorised agent of the airline. Our travel dates were for later on **th May. I had selected the baggage al...

Nov 14, 2023 by Akshay

Make My Trip - Additional Visa Charges Paid because of change in Flight Number ^Open

Sir I am book ticket * sep threw my amazon icici credit card to spice jet airlines. The flight has cancelled. And the airlines refund the money ****.but I have no received money . The agency says money return to travel agency ** sep ** to mak...

Nov 02, 2023 by Inderjeet singh

Make My Trip - Horrible service ^Closed

I booked a *nd international trip from MMT, as in the *st trip it was really a pleasant and soothing experience, but it turns out to be a nightmare for me, with numbers of flaws that I have to face during the trip made it a horrible experience ...

Oct 16, 2023 by Anita Sharma

I have booked a holiday with my family from make my trip to Thailand. They shared the flight ticket details and itinerary with me based on which I have applied for VISA in advance from India only. When they shared flight tickets with PNR number...

Oct 16, 2023 by Kanhaiyal Lal Suthar

Make My Trip - FULL REFUND NOT PROVIDED ^Open

The flight tickets has been cancelled due to airline flight cancellation and the airline had initiated the full refund, I had words with airline customer care but the make my trip app is not refunding my money and playing with me rejecting my r...

Sep 27, 2023 by Tiya jhunjhunwala

Make My Trip - Did not get refund ^Open

I have been having a long standing issue for the past * months. I will summarize the issue and problem at hand first followed by make my trip’s customer support, which has been absolutely shit. Issue: *. I had booked a round trip flight...

Sep 14, 2023 by Vijay Jagannathan Thirumalai Parthasarathy

Make My Trip - FLIGHT CANCELLED BY AIRLINE BUT NO REFUND RECEIVED YET AIRLINE HAS CREDITED THE AMOUNT TO MMT ^Open

I booked a train ticket on **th August and it got cancelled. On app it's showing the money is refunded back but I've received nothing rather than disappointment. The worst part is those idiots aren't even responding back to my issue nor I'm ...

Sep 06, 2023 by Ankit Singh Deo

Make My Trip - Refund not credited ^Closed

This is one of the worst app if you want to state your problems as they don't allow to talk with their customer care and they haven't provided any contact detail. My bookings got cancelled due to some network issues and now it shows that my ref...

Aug 08, 2023 by Faiyaz Aziz

Make My Trip - Flight Cancellation amount not refunded to source ^Closed

I had booked a flight ticket through Make My trip to and from bangalore to Delhi & I had to cancel it due to some reason and the refund amount should ideally be transferred to the original payment but it is added to Make My Trip wallet. Am not ...

Jul 26, 2023 by Hema Karanth

Make My Trip - Not refunded the amount ^Closed

Go first Flight booked on **/**/** through MakeMyTrip got cancelled and I hvnt got the refund yet ...

Jul 18, 2023 by Chethan MV

I had booked a flight on *rd May,**** from Ranchi (IXR-BOM) to Mumbai. It was a go first airline and the flight was cancelled by the airline itself yet I haven’t received the refund even after more than * months. Every time I call the custome...

Jul 12, 2023 by Suryaprabh Singh

Make My Trip - Hotel booking not confirmed but amount is deducted from bank ^Open

I book one hotel booking from make my trip and amount is also deducted from my bank account but as per hotel manger the booking is not done and my money is wasted. ...

Jul 01, 2023 by harshita dubey

Make My Trip - Bad stay at hotel ^Open

I booked a hotel in nainital and when I reached that hotel, the condition was not good and i complained on the same time when I reached that hotel ...

Jun 22, 2023 by Sakshi Gambhir

Make My Trip - Refund not provided ^Open

I have cancelled a flight ticket of one passenger out of two directly through airlines (indigo) as I filled wrong passenger name. I have been provided with the solution by airlines that I should cancel existing ticket and book a new one with co...

Jun 21, 2023 by Sidra Maryam

Make My Trip - Refund issues ^Open

I have booked the ticket from make my trip to travel from Mumbai to Chennai hence the flight was cancelled and it was previously informed that I will getting the refund within * to * days but it has been **+ days but no proper response I used t...

Jun 19, 2023 by Sanju rajan

Make My Trip - Make My Trip booking id ^Open

Dear Sir/Ma'am, My self Rooopal Jain. I made a bus booking for my trip (Panipat to Katra) online via MAKE MY TRIP. My bus booking from Panipat to Katra (jammu and kashmir) was confirmed on *th June. My MakeMytrip booking id was NU******...

Jun 14, 2023 by Roopal Jain

Make My Trip - Refund not Received ^Closed

I cancelled my flight and portal is showing that Refund is credited to my Account but their is no credit in my account....

Jun 12, 2023 by Venposh Raina

Make My Trip - Regarding bus brak down two times in a week ^Open

Reference PNR **R****Z I booked bus ticket for my wife from hyderabad to banglore on **th through make my trip and the bus in the middle of the night started to get smoke due to burn of the cable and the bus got stoped in the middle of the n...

Jun 10, 2023 by Vijay

Make My Trip - Regarding cancellations of booking ^Closed

I booked bus from make my trip for khanapur sangli to Mumbai on **nd may. I am reached at location for bus travels but travels person said that ticket was not booked due to technical issue so I have not received any msg, call regarding the canc...

Jun 09, 2023 by Snehal

Make My Trip - Refund not processed yet ^Closed

My Go first flight G*-*** got cancelled by the airline and we had raised a refund request although there has been no contact from Make my trip on this behalf. Moreover, we are unable to figure out how to raise a support query so that the compan...

May 26, 2023 by Ratan Kumar

Make My Trip - Not got the refund of my cancelled tickets ^Closed

it's been above ** days and till now we HAVE NOT GOD THE REFUND MONEY OF OUR CANCELLED TICKET ....

May 19, 2023 by Omm prakash

Make My Trip - I did not get my train ticket cancel redund ^Open

I brought * tickets on a train ticket but it got cancelled because they did not get THE MONEY BUT MY MONEY WAS GONE. And here is the twist: it says that i recieved payment but NO i never got it. It said i could raise a complaint on the app but...

May 13, 2023 by Shwetha Sonu

Make My Trip - Charged for Premium room and alloted basic rooms ^Open

I have booked * Family Premium Rooms at Delhi Mahipalpur through Make My Trip for me and my couligues * familes at the rate of Rs. **** Rs. per Room and pay Total amount of Rs. ***** for Premilum Triple sharing bed.When I reach to Delhi at late...

May 04, 2023 by Mehul Parkhiya

Make My Trip - Haven t received the refund from mmt for a cancellation of a train booking they assumed the refund o ^Closed

I booked a train from mmt for my travel. I cancelled the train but haven't yet received the refund it's been ** days the refund was of rs **** rs ...

Apr 16, 2023 by Shruti Sachin Chougule

Make My Trip - Financial burden on regular checkin baggage ^Closed

this is reference to our booking through your esteemed portal. MMT Booking ID NF*X**UIES*BV*TT**** Booked on ** March. Having arrived from Bhopal to Delhi with * Checked in baggages The Itinerary against' we were utterly shocked when the ne...

Apr 14, 2023 by Archana Koshal

Make My Trip - Refund money ^Open

I already purchased flight ticket in make my trip ,but still didn’t get my refund amount,it was * year ago...

Apr 12, 2023 by Nisar

Make My Trip - EMI gets debited despite cancellation of booking ^Closed

I made a booking with MMT in December ****, and we got in touch with the Manager of the resort we booked, he told us that he hasn't received the booking and that the resort has been closed, and it was a false booking. We had to cancel the booki...

Apr 01, 2023 by Rutvik Ghughal

Make My Trip - FLIGHT TICKET REFUND ^Open

I had purchased tickets from MakeMyTrip from Kochi to Edmonton for approx **,***/-, Unfortunately I was not able to travel and they suggested I keep the tickets as an open ticket which is valid for * year. Having gone ahead with this, Now when ...

Apr 01, 2023 by John Thomas Kuruvilla

Make My Trip - Refund for partial cancellation of flight ticket ^Open

I have booked an airline ticket from Varanasi to Mumbai for me, my wife and infant, date of journey for it was ** feb ****. I cancelled my seat on same day. I was supposed to get refund within * working days as per Make My Trip. But till date...

Mar 26, 2023 by ATUL MAHADEO BARABDE

Make My Trip - Amount deducted but ticket not confirmed ^Open

I have received a refund of INR ***** on **th Feb. However, a certain amount of INR (***+***+**+***+** = Total***) has been debited from the refund and has been credited to some bank account. I have no information about the money where i...

Mar 10, 2023 by Kapil Kakkar

Make My Trip - Hotel issue ^Open

We booked hotel at Agra. We booked for * days separately. Total amount ****. When we visited the hotel they said already filled but they didn't provide amount also. We complaint an customer care . But they didn't done further steps....

Mar 07, 2023 by K . Kalieswari

Ticket is not confirmed but *** rs amount has been deducted from account.please refund it asap...

Mar 06, 2023 by Srinivas

Make My Trip - Refund expected on reschedule of flight ^Open

I had taken the MMT date change option which enabled me to reschedule the flight. After rescheduling, I was entitled to a refund of **** Rs (due to the fare difference)but now I have not received my refund amount yet. I had mailed mmt regarding...

Mar 04, 2023 by Shivanshu Srivastava

Make My Trip - Refund not processed ^Closed

I have booked a can between delhi to dehradun but ever since my train was late, I modified my booking.. MMT has cancelled my existing booking and created new booking and took additional *** rupees with *** rupees of previous booking was never...

Feb 28, 2023 by Suraj Mamgai

Make My Trip - Unable to use the cash in my wallet ^Closed

i am unable to access the mmt wallet cash on bookings. whereas they say it can be used "My cash can be applied completely on any bookings such as Flights, Hotels, Holidays, Cabs and Bus." ...

Feb 22, 2023 by Shanmukha

Make My Trip - Hotel check in denial ^Open

booked a hotel Royalton Hyderabad abids through MMT forum. after booking i got a call from Hotel management and saying not allowed to check in due to payment difference. I have insured my hotel booking also. at once i book i started my travel a...

Feb 14, 2023 by Balamurugan K

Make My Trip - Customer support did not support on the issue ^Closed

Make my trip had organised my trip for rajasthan, they had booked a hotel in udaipur called as udai niwas, they did not inform me that the cab does not go till the hotel, it's their right to inform the customers. Worst was that the customer su...

Feb 08, 2023 by Karishma Shingote

Make My Trip - Very Bad Experience By MMT ^Closed

************************************************ Attention we have not received any call or email from MMT after our trip and escalation with the support team ************************************************** Recently we completed my trip,...

Feb 08, 2023 by Vishal Duke

Make My Trip - Wrong Information Given and Access Money Charged ^Open

Hello Team, I have booked the package for Manali from **th an to **th Jan with Make my Trip and company charged with extra amount for Atul Tunnel and Sissu tour. And they have given me with sedan car. I asked them before paying that car is goo...

Jan 31, 2023 by Manpreet Singh

Make My Trip - Visa Applied through Make my trip ^Closed

I have booked visit visa for UAE through MMT on **th Jan ****. they have committed to provide approval on **rd Jan ****. today is **th Jan ****, still my visa is showing in progress. No update showing in the application. I have called customer ...

Jan 25, 2023 by Chetan Thakur

Make My Trip - Flight ticket cancelled without notification ^Open

Hello , This is to inform you that I was flying from Pasco Washington to Chicago, US on **rd Nov. My schedule was as below: Pasco - Chicago: **rd Nov **:** HRS with United Airlines Chicago - New Delhi: **th Nov **:** HRS with Air Indi...

Jan 08, 2023 by Nalok Dutta

Make My Trip - Wrong info given on phone ^Open

I am Monika Sharma and in good thought I decided to go to Singapore with my family and I have taken make my trip package. I would like to share worst experience of my life, please note the below points- *. Early October I have finalized pac...

Jan 03, 2023 by monika sharma

Make My Trip - Full refund from Make my trip ^Closed

Internation flight was cancelled by Go Air, Go Air Refunded Rs. ***** but Make my trip is deducting this amount by Rs. ****...

Dec 30, 2022 by Ajay Sareen

Make My Trip - Ticket not issued ^Closed

I booked my ticket for Melbourne to Hyderabad (**/**/****) from make my trip, they deducted my amount as soon as I confirmed for deduction from my account for tickets. but even after * days they did not send me my confirmed eticket and th...

Dec 21, 2022 by mohammed adil sultan

Make My Trip - Refund not initiated of the ticket that we never received even after booking in full payment ^Open

I had booked * tickets to Ferrari world general admission through Make My Trip app on **nd November ****. I did not receive any QR code (ticket) to enter the Ferrari World Theme Park. I wasn’t allowed to enter the same even after doing a f...

Dec 20, 2022 by Akash Rai

Make My Trip - On OctoberI was booked train ticket from Hyderabad to Visakhapatnam on Garibrath express through ma ^Open

I booked an hotel and cancelled the booking in the cancellation time i got the refund mail of being processed but i have not received any money its been a month now and whenever i call up the customer care they just ask me to wait and they will...

Dec 11, 2022 by Rohit Jajodia

Make My Trip - Refund from Airline for cancellation on medical grounds ^Closed

Booked return air ticket to Bali, Indonesia for *th Oct **** and return to Bangalore, India on **th Oct ****. Booking number X****M, MMT Booking ID NN*XJI*GCAPF*C*B**** I was hospitalized on *st Oct. Requested cancellation on *nd Oct. Refund...

Dec 10, 2022 by Vishal Pawar

Make My Trip - I didn t get my refund from make my trip ^Closed

I booked a ticket on mmt on ** August ****, According to mmt, i should get the refund on ** August **** but i didn't get the refund yet. Today is ** December ****. I tried to make a complain on mmt but it can not possible. Now,I want my refund ...

Dec 10, 2022 by Shubhangi Shrimali

Make My Trip - URGENT ATTENTION REFUND MONEY PAID TWICE ^Closed

Dear Team I booked baikunth resorts in kasauli for the dates *th December'** to **th December'** with booking ID NH**************. I modified the same within a gap of a hour due to some urgency. I again did the booking and paid for the ...

Dec 09, 2022 by Sanchita Nayyar

On October * ,**** I was booked train ticket from Hyderabad to Visakhapatnam on ***** Garibrath express through make my trip site. But due to poor internet booking was not done but cash was deducted from my account. Booking was failed but said...

Dec 04, 2022 by siva

Make My Trip - Not Received Refund Of MMT in my wallet ^Open

Dear Sir, I have received mail a refund from make my trip of ****/- but still not showing in my wallet of makemytrip ...

Nov 29, 2022 by Dipi Gupta

Make My Trip - Lost money due to bug in app refund my amount ^Open

Hi When I was checking the price for bus booking I clicked on remove discount button the booking got done automatically (automatically without showing me price) and money for deducted from my gift voucher - WITHOUT ANY ALERT MESSAGE OR WARNI...

Nov 12, 2022 by Ashwini H

Make My Trip - Unsatisfactory service ^Open

I have booked the Olive resort sillari pench with all amneties. But resort staff is discreminating us as I booked from MMT and asking for extra charges for the services like bonfire. Also MMT customer support did not provide the support and mak...

Nov 11, 2022 by Rushikesh Mahalle

Make My Trip - Booked bus ticket got confirmation from make my trip and after reaching boarding point saw two other ^Open

Dear Puja Chakraborty, Thank you for reaching out to us regarding your bus booking from Durgapur (west Bengal) to Puri on ** Nov ****. Please check your trip details below. Booking Related Information Operator Name: Shyamoli Paribahan Pvt...

Oct 29, 2022 by Arnab Mukherjee

Make My Trip - Cancellation of ticket without my consent ^Open

I booked two tickets via MMT from CCU to LHR scheduled on *th May ****. The registered no and email I'd was mine. A third person over call applied for cancellation of one ticket, MMT cancelled the ticket without any intimation to me or taking m...

Oct 17, 2022 by MIRA BHAKAT

Make My Trip - Did not get money received ^Open

I booked a room on makemytrip in the hotel but due to my accidental problem I could not attend the room for which I want a refund but they are not giving me a refund....

Oct 10, 2022 by Siddharta Das

Make My Trip - Customer care No responding on phone ^Closed

I was book my tocket for the Paris < customer care agent misguide twice first time my ticket Reshedule & senond time they advise for cancleetion now not responding for refund no one office listen for teh complant Please do the needful...

Sep 30, 2022 by Raj Kumar Khurana

Make My Trip - Refund not recieved ^Closed

On **-**-**** , makemytrip told me that it had initiated my refund amount for my cancelled booking . It's been more than a month ,I have not received any amount . Bank said that makemytrip had not initiated any payment and you are just cheated ...

Sep 29, 2022 by Ashish Sheoran

Make My Trip - Refund not receive d for flight cancelled by airline ^Closed

had a booking with jet airways for **th May **** for Mangalore to Mumbai booking I'd no NF************** total cost **** /- booked through Make my Trip *. MON, ** MAY '** MANGALORE TO MUMBAI PASSENGER NAME ...

Sep 19, 2022 by Smitha Almeida

Make My Trip - Holiday Booking Cancel before one day ^Open

I booked the Pearls of Europe trip from Make my Trip and it was postponed earlier then I have to change the dates for all of my flights and it is non refundable after that before one day trip has been cancelled and flight boarding pass has alr...

Sep 18, 2022 by Deepika Yadav

Make My Trip - DELHI TO AMRITSAR BUS BOOKING AND BUS OPERATOR LUDHIANA DEBOARD THE PASSENGER ^Open

We would like to inform you sir we are booked the ticket from Delhi to Amritsar DT- **/**/**** bus ticket from M/S MAHESHWARAM TRAVELS attached ticket for your reference. Firstly, boarding point add is wrongly mentioned in the ticket, P...

Sep 16, 2022 by SUMITMANCHANDA

Make My Trip - Hotel denied checkin Booking through Make my trip ^Closed

I had book a room in a hotel name, Sharma Tourist Home for my staff at the time of check in the property owner denied our check-in and did not even refund for the same. It was night that time and there were a male person and a female. I booked ...

Sep 14, 2022 by wooden street funiture's pvt ltd

Make My Trip - Not refund my money ^Closed

I cancel my train ticket but my amount doesn't refunded...

Sep 12, 2022 by Abhijeet jha

Make My Trip - No refund received from MMT against cancellation of flight ^Closed

I am yet to receive refund from 'Make my Trip' for the booking made for my family travels to Thailand, ****. Due to Covid -** Pandemic situation, the flight i.e. Thai Airways cancelled their flight and I am yet to receive refund from Make my Tr...

Aug 29, 2022 by Atul Chharia

Make My Trip - Ticket unsuccessful booking money not yet refunded ^Closed

I was booking a ticket for my journey on *rd of Aug ****. I chose my upi (gpay) as the mode of payment and completed the transaction. After the payment was made, the booking was seen as unsuccessful while the money had already been deducted fro...

Aug 07, 2022 by Iwuto Chishi

Make My Trip - Airline Booking cancelled on but refund is not credited yet ^Closed

Booked Srilankan Airline Ticket on **-**-**** and the has been cancelled on **-**-**** and Got confirmation of cancellation from Make my trip . But as on today Refund of the rs.*****.** is not credited in my bank. ...

Aug 04, 2022 by Amrik Singh

Make My Trip - Cisa not issued ^Closed

I have booked visa from make my trip and done payment via net banking. But the booking is not showing in make my trip account. Bolking id is NV************. Ampunt has been deducted but not received any mail or sms for confrimation of visa subm...

Aug 01, 2022 by Ritanshu jaiswal

Make My Trip - Refund not processed by Makemytrip Group Booking Section ^Open

hello My bus ticket was cancelled by driver on **/**/**** for which i made booking through MAKEMYTRIP site.I got the message that money will be refunded within * working days but even after ** days i did not receive any fund . Moreover their ...

Aug 01, 2022 by Alka Sundaram

Make My Trip - Make my trip ticket not booked ^Open

Hello Teams, I was booking tickets from make my trip i made every details also i paid for that ticke there is pop from there side money is deducted but i haven't got any confirmation from make my trip and haven't received booked tickets please...

Jul 26, 2022 by Rahul gaud

Make My Trip - Pending partial refund ^Open

I purchased flight ticket on **th May **** for my family to travel from Jeddah to Kozhikode on ** June **** for an amount of INR **,*** (SAR *,***.** deducted from my account equivalent to the same amount). On **th May ****, I received a messag...

Jul 21, 2022 by Muhammed Absheer

Make My Trip - Not Refund Credit ^Open

Dear, my international flight was cancel in January ****, due covid-**, & Make my trip company still not refund credit I need this refund amount thanks ....

Jul 21, 2022 by MD HABIBULLAH KHAN

Make My Trip - Hotel booking ^Open

Booked a hotel in Hydrabad through MMT for a night and paid the full amount in advance. Now the MMT app is not showing the booking also the concerned hotel Hotel Signature Airport zone Shamsabad is not having any record. ...

Jul 15, 2022 by Mohammed Taqiuddin Quraishy

Make My Trip - Refund it has not been credited still ^Open

I have tried to book train ticket from hyderabad to LTT on **rd June **** for duranto express but due to some reason ticket got cancelled when my ****rs debited from my account,so make my trip sent an confirmation on make my trip app the messag...

Jul 07, 2022 by aakanksha

Hi Voxya, My name is Sri Sai Kolluru, A resident of Hyderabad On March *th **** -I have booked Air Asia flight via Makemytrip group booking as the number of people travelling are more than ** ( Total ** passengers). Journey was supposed to...

Jun 14, 2022 by Sri Sai Kolluru

Make My Trip - Trip organised by MMT got cancelled but money is not refunded ^Closed

I booked andaman trip from kolkata in January **** which costs around Rs *****. I paid an advance booking amount of Rs ***** but in feb when I was supposed to go lockdown happened and make my trip people said that only **** will be refunded if ...

Jun 07, 2022 by Shashank Shekhar

Make My Trip - MakeMyTrip not refunding gift cards for cancelled Europe trip ^Closed

I have booked ticket for myself and my wife for travel to Paris on *th April **** from Delhi and back to Delhi from Rome on **th April ****. Because of Pandemic the flights were cancelled. Initially and at no. of times i received a confirmat...

May 26, 2022 by Avinash Gupta

Make My Trip - Refund issue on make my trip app ^Open

There is no response from the customer support I had booked a bus ticket on ** bus bus was cancelled by operator I raised a equest but there is no response and there is no any other way to talk with support team...

May 26, 2022 by Gundi dinesh

Make My Trip - Activity cancelled ^Closed

Personal photoshoot was included in the existing holiday... But it didn't happen.. I was charged Rsm **** extra for the personal photoshoot. Pls call me.. Now I am unable tk reach customer care. ...

May 17, 2022 by Rahul Sharma

Make My Trip - INSURANCE NOT COVERED ^Open

I had purchased tour package from Make my trip . But on return flight from phuket to Delhi I tested covid positive before the flight . I had to quarantine for ten days .After testing negative MMT was supposed to do booking .They said you pay no...

Apr 15, 2022 by sidhant sheth

This is with regards to the refund gift cards for my cancelled Europe trip(booking ID NL*************) with MMT that was supposed to happen in Feb ****. As per the update received from my relationship officer(Sapna Sharma), the trip got cancell...

Mar 22, 2022 by Swapnil Dev

Make My Trip - Room Booked through Make my Trip is very bad and Unhygienic ^Open

We booked a room in Calangute, Goa for two days. The room looks nothing like promised. Room is very dusty. The sinks are full of stains. There is no pest control and Bathroom closets have paan stains. The Bathroom also has a huge hole on the fl...

Mar 18, 2022 by Arunjunai Sakthi

Make My Trip - Ticket Reissue ^Open

I had booked an international return ticket through ‘Make My Trip’ portal. The booking details are as follows – Date of Travel – **th May **** Name of the travellers- HEGDE, REKHAASHOKMS HE...

Mar 07, 2022 by Ashok Hegde

Make My Trip - Booking not confirmed but amount deducted ^Closed

I was making a booking of bus ticket from bangalore to Chikmagalur. It costed **** but the booking failed and i got a pop up stating internal server error Money got deducted from bank account ...

Mar 03, 2022 by Chaithra N

Make My Trip - Jet Airways ticket refund ^Closed

I booked jet airways flight from sydney to lucknow in **** through make my trip. The flight was cancelled since jet airways closed operations. Since then i have followed up with make my trip number of times. They kept telling me that i will get...

Feb 25, 2022 by Parakh Tandon

Make My Trip - MMT just looted me my money time sleep I want to SUE them ^Open

I have booked my Flight from MMT for *st of Feb **** from Kochi to Dubai. As i did not received the ICA approval on time due to which airport authority now allowed me to board the Flight. They suggested me to make a Reschedule of the flight. I ...

Feb 07, 2022 by Umar

Make My Trip - Amount debited for failed transaction ^Open

Dear sir/madam, I booked flight ticket through makemytrip upi ..that payment is failed but amount debited from my bank account. Please return my amount Regards, Patchaikani V...

Jan 16, 2022 by Patchaikani

Make My Trip - Make my trip rarely bother about about customer need and money due to which I have beat losses ^Open

Since air India providing free date change offer from** jan so I called make my trip to reschedule it the,girl (A)took every. detail and she promise me to that the reschedule is process and she confirmed the difference amount which I have to wh...

Jan 13, 2022 by Preety singh

Make My Trip - Make my trip no customer care ^Closed

I recently booked air asia flight flexi fare (blr to delhi). Flexi fare is the higher fare offering flexible cancellation Starting *** rs per person (if flight cancelled * days before departure). Flight was booked for me and my wife along with ...

Jan 09, 2022 by Chetan prakash

Make My Trip - Flight was cancelled but make my trip has not provided full refund Only half refund is processed ^Open

Legal notice was sent by adv prashant jaiswal on **th June ****, giving ** days time so far no update. Pls check and revert....

Jan 04, 2022 by TRUPTI RAJESH KUNDER

Make My Trip - Alternate hotel from MMT ^Open

I booked a hotel for **st Dec Night in Manali on **th Nov, after a few days I got a call from MMT that Hotel which i booked is fully packed and MMT will provide alternate option..I am still struggling for this alternate option and getting no re...

Dec 30, 2021 by Ankur Goyal

Make My Trip - Hoax 4 Star hotel booking ^Open

I had booked an all inclusive trip via MMT from Mumbai to Delhi-Agra-Jaipur-Delhi and back from **-** Dec. All hotel stays were shown as * Star hotels. (Booking ref NL ************* through Ms.Varsha Pravin Fulzele). On reaching Delhi we found...

Dec 28, 2021 by Manoj Gurudialdass Aurora

Make My Trip - Refund not yet received ^Closed

Hi Team, I have cancelled my flight which will be on Jan **st ****. I received message from make my trip team that I will get my refund with in * or * days.But I didn't received anything yet.I tried to call customer service but there is no p...

Dec 14, 2021 by Sai Sreshta Katragadda

Make My Trip - Wrong Cancellation Charge ^Open

Make My Trip charged wrong cancellation of my ticket NF************** and Is now not taking a corrective action on it , inspite of Airline giving me in writing that it's make my trip fault that they charged wrongly. They have advised it can be ...

Dec 13, 2021 by Y V

My Indigo flight was cancelled and full refund was issued by Indigo airlines. Make my trip issued me only half of total refund amount. Even after repeated attempts, i was unable to contact mmt customer care. Since my booking was via Makem...

Dec 06, 2021 by Anurag Kumar

Make My Trip - Refund not initiated ^Closed

I booked a bus on MMT to travel from Jhansi to Lucknow on ** November just before few hours of my bus arrival driver called me and told me that he can’t come as there are not much tickets booking so that he can travel to lucknow so he told me...

Dec 06, 2021 by Ankur Sharma

Make My Trip - Full Refund on cancellation of flight ^Closed

Hello Team, Recently, I booked a flight from Hyderabad to Washington using MMT, and cancelled my flight as my destination has changed.It is Qatar Airways.When I contacted Qatar they said they have given the full amt back.But MakeMy Trip is d...

Nov 17, 2021 by Sreedhar Chukkapalli

Make My Trip - MakeMyTrip India Refund not provided Fraud hotel and mmt ^Open

I have booked a hotel from makemytrip Hotel name: Padmini Palace, dehradhun, utrakhand Date Booked: **th October **** Date Check-in - **th October **** I have cancelled my booking through makemytrip on **th October as I was not well, and do...

Oct 18, 2021 by namrata kurade

Make My Trip - Refund processed but not credited in my mmt wallet ^Closed

I have booked my flight for *rd November **** but unfortunately flight is cancelled and refund already processed but it’s not credited in my mmt wallet.. it’s two days gone already in mail it said money transfer instantly.....

Oct 17, 2021 by Tauheed khan

Make My Trip - Make my trip isn t refunding a flight ticket that didnt operate ^Open

We had booked a Gulf Air flight from Bahrain to Mumbai on the **rd Mar **** which did not operate. Its been a year now we are running from pillar to post to get a refund for the same. Make my trip is non accessible through phone lines or email....

Oct 08, 2021 by Cedric Rodrigues

Make My Trip - Flight booking not happened but still payment got debited ^Closed

I had tried book one flight on **/*/**** morning from HYDERABAD to Mangalore, but on the payment page it got transaction failed , I was using paylater option by zestmoney , but my amount got debited and I didn't make a flight booking, please ...

Sep 25, 2021 by Midhun

Make My Trip - Payment deducted but booking failed on MMT ^Closed

I was booking a hotel on Make my trip. The payment was deducted from the bank account but 'My Trip' section of mmt app is not showing any booking. I am also not able to lodge a complaint on Mmt....

Sep 15, 2021 by CHANDAN KESHRI

Make My Trip - Mmt redund fraud ^Open

My flightwas scheduled on ** march ****, but got cancelled fue to covid ** shutdowns of airports in india. The emirates has already send my refund to mmt but i dint got to me till no plz help regarding this issue. Pnr- I**H*J Ref book-NN*...

Sep 08, 2021 by lucky charan

Make My Trip - Refund of cancellation of bus ticket ^Closed

I booked * times of bus ticket for travel from Thane to Ahmedabad of Kebra Express Logistics Pvt Ltd through Make my trip vide booking ID No. NU*************** dated **.**.** of Rs. ****/- and from Thane to Bharuch vide Booking ID No. NU*******...

Sep 07, 2021 by Swapnil Madaye

Make My Trip - Make My Trip Money debited twice for train booking ^Closed

While Booking a train from Rajkot to Mathura, It took us to the payment page. we scanned the QR code from the MMT Payment page Payment completed but it showed Your transaction failed! Please try again with a new QR Code in MMT (Attached Scr...

Sep 07, 2021 by Ritu Soni

Make My Trip - Harassment by Make My Trip ^Open

I hire one cab from Habibganj Bhopal to Indore and trip start time and date of my cab was *:** pm on **.**.****, i paid an amount of Rs *** as pre payment , Make My trip was supposed to share the cab and drivers details half an before the trip...

Sep 02, 2021 by Charanjeet Singh

Make My Trip - Cancel refund for a bus ticket of make my trip ^Closed

Hello Sir, I book a bus ticket for four person from bhopal to nagpur via make my trip on booking date**/**/**** and traveling date **/**/**** the pnr no is TS******************JEVF/*******/RG-BPLNGP, & booking id.*************** but som...

Aug 19, 2021 by NIKUNJA BIHARI MEHER

Make My Trip - Hotel booking and payment done but no rooms was provided as the hotel was shut down before a year ^Closed

We booked Indigo airlines tickets through MMT (Jaipur to Hyderabad). The travel date was **st october, ****. The flight did not operate and airlines refunded the complete ticket fares to MakeMyTrip. Since then we were following up with MMT, bu...

Aug 13, 2021 by G R S S VARMA

Yesterday on */*/**** I booked a room in hilltop lodge kharguli guwahati and paid the room tariff in advance. When I went to check-in I called up reservation phone number given in web site and I was surprised to hear that the hotel was shut ...

Aug 10, 2021 by Rishiraj saikia

Make My Trip - Bus ticket ^Closed

I tried to book bus ticket on **/*/**** but twice booking failed but amount was debited from my account *** & *** ..I don't receive any msg or mail from make my trip and unable to reach customer care......

Jul 29, 2021 by Naseeruddin Khan

Make My Trip - Balance airfare refund not being given ^Closed

I had purchased Ethiopian Airlines tickets through Make My Trip during January ****, for trip to Nairobi in August ****. Ticket value paid to MMT was Rs. *****.**. Now, due to Covid pandemic, the flight was cancelled. I had followed up with Ma...

Jul 16, 2021 by Tapas Chattopadhyay

Make My Trip - Delay in Refund ^Open

I have cancelled my ticket in November **, **** and i have not been given refund until now. ...

Jul 10, 2021 by Sarath Babu Batchali

Make My Trip - Payment debited twice ^Open

My money was debited twice , and i cant contact make my trip anymore...

Jul 02, 2021 by madhav

Make My Trip - Make my trip nt refunding my money ^Closed

We have been cheated at two instances by MMT, Due to the pandemic we were nt able to travel due to health reasons n as we as responsible citizens choose nt to travel as it may be risk to others bt MMT didn't refund us even though we r it's ...

Jul 01, 2021 by Nisha Shetty

Make My Trip - Didnot get my refund money back ^Closed

Dear Sir /Madam , We are very disappointed we have bookd a Indigo flight last year in the month of January. But due to to the Corona virus pandemic situation we had cancelled our flight . We had booked a flight to Visakhapatnam for the mont...

Jun 17, 2021 by Joydeep Banerjee

Make My Trip - Refund not issued by MMT ^Closed

Hi MMT team, This email is regarding the booking ID, NF**************. My flight is scheduled for *th June, from Delhi to Kochi. Though the flight seems right on time as of now however because of the following reason I cannot travel. I w...

May 30, 2021 by Anshul

Make My Trip - Refund pending from Make My Trip ^Closed

Hi Team, My name is Jitesh Adwani, reaching out to you regarding a refund amount (total INR ***) which is pending with Make My Trip for by domestic Indigo airline bookings (Bangalore to Bhopal, dated – ** May ****): PNR <THPFGF> Na...

May 25, 2021 by Jitesh Adwani

Make My Trip - Vacation Cancellation due to Covid restrictions and Refund Fraud from MMT ^Open

I Have Booked Himachal Package Via Make My Trip Vacations On April *th. Due To Covid Restrictions And Protocols, Himachal Pradesh And Punjab Itinerary Public Places To Visit Like Hidamba Temple, Buddha Monastery, Golden Temples And Viceregal Mu...

May 21, 2021 by Arunkumar Srinivasan

Make My Trip - MMT not processing refund by Go Air ^Closed

Booked Go Air Flight Ticket (Booking Reference: GYD**Q) Via MakeMyTrip (Booking ID: NF**************) On **-May-**** Departing From IXE At **.** To DEL, Arrival Time **.**. The Airline Has Cancelled The Flight And Refunded The Amount To Make M...

May 21, 2021 by Saurabh Upadhya

Make My Trip - Vacation Cancellation due to Covid restrictions and Refund Fraud from MMT ^Closed

May 19, 2021 by Arunkumar Srinivasan

Make My Trip - Refund not given on flight cancellation ^Closed

I had a flight booking from Lucknow to Kolkata on the *rd Feb, **** which was cancelled by go air on *st Feb, ****. Since then I have been calling them for a refund but their is no response from make my trip. Every time I speak to Go air they s...

May 13, 2021 by Ravindra Nath Rai

Make My Trip - My flight was canceled by airline itself but refund not received yet ^Open

I have book flight via make my trip and the same was canceled by airline itself on ** April but till date I have not received any refund amount. PNR: D*LYJE...

May 12, 2021 by Mudit Agrawal

Make My Trip - Refund not successful by MAKE MY TRIP ^Open

Sir, I booked my tickets through MAKE MY TRIP, but my flight AI-*** got canceled. MAKE MY TRIP is not refunding my money. I can provide you the e-ticket....

May 12, 2021 by Saurav Bharadwaj

Make My Trip - Make My Trip Not Giving Refund ^Closed

I Booked a Flight From Lucknow to Dubai dated * may ****, but due to UAE Bans INDIA Travel, My Flight Got Cancelled By Airlines. On * May **** Evening i also received a mail from MakeMyTrip that my Refund is initiated and instantly credited in ...

May 10, 2021 by Verma Enterprises

Make My Trip - Incomplete booking ^Closed

I booked my flight ticket from Pune to Patna on *th May at **:** AM through mobikwik my money is debited from mobikwik but not showing any confirmation from make my trip. ...

May 07, 2021 by Kumar Gaurav

Make My Trip - My Booking Failed and Money is Deducted ^Open

I have book Railway ticket on ** May **** journey Pune To Belgaum on *.** Am i have pay Rs.***.** but my bonking is failed money is deducted from the account please refund my money immediately ...

May 05, 2021 by Datta Malusare

We had booked air tickets of Air India for flights Mumbai to Singapore & return through MAKE MY TRIP. But due to Corona Pandemic, all the flights to Singapore and air tickets to Singapore were cancelled . So we have claimed for refund of air t...

May 03, 2021 by Sangitika Talavdekar

Makemytrip became SpoilMyTrip in my case w So good luck ! And in future please do not use Makemytrip - in my view Makemytrip is the worst travel portal for booking flights, hotels, cabs and holidays. Makemytrip charges you most after giving ...

Apr 29, 2021 by Supriya

Dear sir, We booked the following flights through makemytrip on **/**/** for two passengers *) delhi to goa PNR K*KW*Q costing **** *) goa to delhi PNR A*JFTE costing **** Then the pandemic restrictions came into effect and the air t...

Apr 23, 2021 by Ayush Agarwal

Make My Trip - Money deducted twice ^Closed

While booking ticket online, money got deducted twice. Instead of ****, ***** rs got deducted. I want my money back....

Apr 21, 2021 by Rakesh Kumar Singh

Make My Trip - Refund not get back ^Closed

I was booking train tickets that time in tickets cancelled but money was transaction completed then after I was geted massage two or * days in money back but money until not received...

Apr 21, 2021 by Eshwar

Make My Trip - Make my trip refund never reflected in wallet ^Open

I booked flight roundtrip tickets from Ahmedabad to Mumbai last year... Due to covid it was cancelled by MMT . I claim for refund for about ** times but got no response regarding that. Infact now there is no details showing on the app it's t...

Apr 18, 2021 by Aamir khan

I got WhatsApp message stating that I received refund of cancelled ticket due to pandemic. But when I logged in I see that my wallet is empty. This is ridiculous, as it looks like Indigo airline refunded to match and mmt ate all the mone...

Apr 05, 2021 by Jomy Paul

Make My Trip - Money deducted from account but ticket not booked ^Closed

I was trying to book ticket from make my trip amount got deducted from bank but ticket not booked, also refund i didn't get. Transaction ID:IGAKWIOAN3 ...

Apr 05, 2021 by Niraj Kumar Mishra

Make My Trip - Money deducted from account but ticket not confirmed ^Open

Flight booking got cancelled due to pandemic and refund was initiated. Only partial refund was credited to my account even though all relevant details were provided. Have been following up with Make my trip team for the last * months. There is ...

Apr 03, 2021 by Manoj Balakrishnan Kumar

Make My Trip - MMT not refunded ^Closed

I booked my ticket to dubai through MMT and My Flydubai flight was cancelled on *th feb **** and the Flydubai has refunded my amount to MMT on the same day itself(*feb**). However, there is no mode i can contact MMT and through customer care nu...

Apr 02, 2021 by Dilip Naidu

Make My Trip - Refund for cancellation of air tickets ^Closed

Had booked to and fro air tickets from Kochi to banglore however due to unavoidable reasons had to cancel however its been * month now however my refund has still not been received and there is no way to connect to some one in Make my trip to t...

Apr 01, 2021 by Saumya

Make My Trip - Refund not received in bank account ^Closed

I canceled my train ticket from Lucknow to New Delhi and a refund was initiated in my wallet immediately but when I asked this amount to be shifted to my bank account, it did. showed me refunded to the bank but till dates or after * months I ha...

Mar 31, 2021 by Shreya mishra

Make My Trip - Refund of flight tickets ^Open

I booked flight tickets through male my trip from sringara to delhi. Go Air cancelled my flight tickets due to bad weather and they refund the complete money to make my trip. But make my money charged me convenience fees. I want to state that i...

Mar 29, 2021 by Nitesh Goyal

Make My Trip - Flight cancelled by airline ^Closed

"We regret to inform you that for your PNR K***RZ the following flight(s) has been cancelled due to Operational Reasons: Flight I*-**** (COK to HYD) on ** Apr '** ".this message came from air Asia after ** days from booking.i made booking thro...

Mar 25, 2021 by Police Nikhil Reddy

I booked a ticket from Delhi to Dehradun on the make my trip app after sometime the amount git deducted and I didn’t even receive any booking confirmation on mail or on phone number of my flight ticket..I wanted to see my mother I’m a stude...

Mar 25, 2021 by Suryaveer singh

Make My Trip - Hotel Booking refund ^Open

I had booked ITC Dwarka for a Conference (I am a Doctor) on **-**-**** for **-**-**** to **-**-**** including Morning Buffet on **-**-****. Due to the Covid Situation the Conference was cancelled. ITC Dwarka promptly declared reund of the amou...

Mar 24, 2021 by Supratik Sen

Make My Trip - Payment issue ^Closed

I am booking ticket by make my trip to journey jaisalmer to agra and doing my payment by paytm upi but my payment ****rupee deducted from my account to makemytrip@hdfcbank reference no************. But i am not received e ticket. I doing same ...

Mar 22, 2021 by SHASHANK PANDEY

Make My Trip - Money got deducted but room wasn t booked ^Open

I found no link to contact you through app, your customer care number is useless. I made a room booking today (**-**-****)and paid through my hdfc card and the money got deducted but the room was not booked and so I wasn't provided any booking...

Mar 20, 2021 by Abhishek Jamwal

I booked and cancelled Hotel booking on Kodaikanal trip due to some personal reasons , but still can't get my refund amount and almost it's a month completed, how much time I have wait for this refund amount!don't know,Two times I have sent the...

Mar 18, 2021 by Sambath kumar

Make My Trip - Refind of MMT convenience fee for COVID cancelled flight ^Open

I had booked my flight from Bangalore to delhi and vise vera through MMT, unfortunate due to corona i am unable to travel also flight was cancelled, the Airline refunded the amount to MMT but MMT refuse to refund the whole amount , i tired mult...

Mar 18, 2021 by Saravanakumar

Make My Trip - Not Got Refund in my account ^Closed

We have booked ticket from Pune to Ahmedabad for journey date - **May**** on the name of saritaben shah from make my trip of Spice Jet airways as there was Covid-** pandemic same flight was cancelled by spice jet of **May**, As per government g...

Mar 17, 2021 by Dhruvin Gandhi

Make My Trip - Refund not issued ^Closed

I filed for a refund for my travel from Canada to India, scheduled for April ****, the flights were canceled due to corona, I am yet to get my refund. For the last * months, every month they give the deadline as next month and once it approache...

Mar 15, 2021 by Shanthi Venkatesh

Make My Trip - Refund money not yet credited ^Closed

I proceed my refund from make my trip on date ** Feb. I have submitted all my details of my bank account they said they will refund on or before *nd March but it's **th already and my money is not yet credited in my bank account....

Mar 11, 2021 by Kshetrimayum chengloulemba

This is in reference to my MMT flight (round trip) booking from Bangalore to Patna vide Booking ID# NF**************. This travel was during COVID-** last year where travels were cancelled by Govt. of India. However, the Airline (GoAir) has ref...

Mar 09, 2021 by Soumo Chakraborty

Make My Trip - Money deducted booking not accepted in make my trip ^Closed

I have booked a bus ticket on *th march from Hyderabad to Madurai for *th march. My money got deducted from my account and ticket doesn't get confirmed, Iam trying for the customer care but there is no response from their side. Transaction...

Mar 07, 2021 by Sai Kumari

Make My Trip - CANCELLATION OF TICKET NOT YET PROCESSED WITH AIR INDIA ^Closed

I have cancelled my flight tickets from Delhi to Bangkok last year but it has yet not been processed. On calling with the Airline they told me that they have not received any cancellation request. The request can only be cancelled via travel ag...

Mar 07, 2021 by Vishal Singh Chauhan

I booked a train ticket via online from Dimapur to Delhi and it was on waiting list and it was not confirmed . IRCTC have already refunded the amount to make my trip but I have still not received it's already more than ** days now! ...

Mar 03, 2021 by Arjun

Make My Trip - Refund amount not processed ^Open

Refund initiated in January. MMT is giving me deadline for refund, but whenever deadline approaches extends the same. Contacted airline and airline has refunded amount to MMT. PNR No: YGVWNF Surprisingly no response from MMT for my query....

Mar 02, 2021 by Pankaj

Make My Trip - Flight Cancelled ^Open

my flight booking was cancelled in ****. ever since then, i have been calling to get my refund but the company has been avoiding the refund....

Mar 01, 2021 by Paramvir Singh

Make My Trip - Airline Refund ^Open

Had booked a flight through Make My trip on ** Apr **. The flight was cancelled due to Covid. When checked with Indigo they confirmed that the refund was already sent to MMT. I raised a ticket with MMT thru mail and got a response that there wi...

Mar 01, 2021 by Swati Murthy

Make My Trip - Wrong bus booking ^Open

I have booked the bus ticket for ** Feb **.** AM Booking ID# XXXXXXX Mumbai Airport to Satara Sat, ** Feb ****| Departure **:** AM I waited for the bus at the bus stop for * hour and asked the bus operator if there is any bus but got to...

Feb 28, 2021 by Vikramsinh Jadhav

Make My Trip - Awaiting refund ^Closed

My flight was cancelled by the airline due to heavy snowfall in Srinagar on *rd January ****. I was supposed to get full refund I am still waiting for it. ...

Feb 23, 2021 by Anjali Singh

Make My Trip - Refund money of ticket ^Closed

I book bus ticket from Barmana to Delhi in City Land travels on **th February but just before the travel time the bus was cancelled by the bus operator. But I can't receive my refund money....

Feb 21, 2021 by Manish Kumar Singh

Make My Trip - MAKE MY TRIP ^Open

I have made refund request to my bank ( the original payment mode) on last ** Feb **** from my make my trip wallet. As given dead line ** Feb **** is over till my amount is not crediited in my account. No customer support and not able to contac...

Feb 21, 2021 by Ashish kumar

Make My Trip - Flight cancelled by airline air asia ^Open

I booked a Air Asia flight I* *** on ** February guwahati to delhi by make my trip App, but the flight was cancelled by airlines. When I call to air Asia customer care they are saying they have refund to the travel agency that is make my trip....

Feb 21, 2021 by Sharubam Bidesh singh

Make My Trip - Money not refunded by MMT even after airline refunded MMT ^Open

Have booked two flights through Make My trip First to Bali - Malindo Air - Cancelled due to Covid **. Have got a confirmation from Malindo that the credit shell has been refunded to MMT, however, not getting any revert from MMT Second to ...

Feb 20, 2021 by Shreenath Srinivasan

Make My Trip - Amount Deducted Twice without Ticket Generation ^Closed

Tried to book tickets using Make my trip and the amount got deducted twice after payment failure and no tickets were booked. Unable to contact the customer care as well. Poor Service. Very disappointed....

Feb 18, 2021 by Jihaan Basheer

Make My Trip - Money deducted but ticket not received ^Open

I booked ticket through mmt and paid **** rupees. The transaction was successful from one of the payment gateways (Mobikwik) but they showed failed transaction with no booking id. I didn't get my ticket and lost the money as well...

Feb 13, 2021 by Kshitij bansal

Make My Trip - Amount Deducted but Booking not confirmed ^Closed

I happen to make my travel booking through MMT and I chose Zest Money as my payment option. Once all the procedure was completed I received a message from MMT and my booking is not confirmed but in my zest money account, I was charged for same....

Feb 13, 2021 by Munitt Accha

Make My Trip - Cancelled Flight ticket refund ^Open

My flight book id NF*************, the air india flight was not operational due to lockdown and MMT had informed me I can reschedule flight tickets till Dec ** ****. But now I donot have the option to reschdule my flight tickets in MMT APP and...

Feb 12, 2021 by navaneeth a

Make My Trip - Make my trip refund ^Closed

My flight I had cancelled with airlines and airlines confirmed that it's cancelled as they have cancelled from their end..I am not able to get in touch with make my trip customer care to know how much time is required for approval...

Feb 12, 2021 by subhalaxmi dash

Due to ongoing farmer protest around Delhi, I canceled my Vistara flight booked via MMT, even though the airline agreed to refund the amount the partial amount. MMT denies refunding the same even after repeated follow-ups....

Feb 12, 2021 by Nagesh Naman

Make My Trip - Denied Checkin to the guest ^Open

I booked a hotel room via MMT for * guests including me consisting of * male and * female for * day i.e. on *nd Feb ****. Before entering the hotel room, we confirmed our check-in, the reception replied in negative that * males and * female ca...

Feb 11, 2021 by SHIVAM YADAV

Make My Trip - Jet AIrways booking amount Not Refunded ^Open

Hi, I had booked ticket for Jet airways from Make My trip. Jet AIrways cancelled the operation. But make my trip did not refund me the ticket amount. They do not event update me regarding my refund status.There is nothing transparent. Please h...

Feb 06, 2021 by Rajesh Mandal

Make My Trip - Money not refunded after flight ticket cancelled by air line ^Closed

I made my flight booking through make my trip . I directly cancelled my flight with airline . Airline has also initiated the amount to make my trip .but i am not able to submit request for refund on make my trip .i have not received my refund ...

Feb 05, 2021 by Roli

I booked a flight ticket on * Jan **** in go Air flight having pnr no PBU*GA, but due to some weather condition flight ticket was cancelled by air line after that go air flight initiated my refund and send me a confirmation mail but it not show...

Feb 04, 2021 by Govind kumar

I booked Holiday trip from Make My Trip on ** March but due to exposed of Covid ** our plan got cancelled and they do not refund our amount I tried to contact them so many times but no response from them....

Feb 03, 2021 by Mohammad Kashif

Make My Trip - Flight Refund amount not credited ^Open

I had booked my flight journey through My make my trip,for journey date **-Sep-****, I booked from Vijayawada to Hubli. They are given as connect flight from bangalore, After we reached bangalore that flight was cancelled by star air due to te...

Feb 01, 2021 by Rambabu Yerramuni

Make My Trip - Credit Shell amount issue ^Closed

My flight got cancelled because of lockdown and the amount came into credit shell. Using that I booked another flight which is **** rs less than the credit shell amount. After that my credit shell is showing zero....

Jan 29, 2021 by Kanika Agrawal

Make My Trip - Money deducted but ticket not get confirmed ^Closed

Money deducted from my Axis Bank Account, but ticket not get confirmed...

Jan 25, 2021 by Manish Kumar Gupta

very bad service . i'm using the app from * year but today i cancelled a train ticket and get the cancellation money to make my trip wallet and then i transferred the money to my bank account but i didn't get the money to my bank account. they ...

Jan 24, 2021 by subhadip Sardar

Make My Trip - No Refund ^Open

Good Evening, I booked a flight from ENTEBBE to CAPE TOWN and back through MAKE MY TRIP from ** MARCH **** to ** MARCH ****. Due to the enforcement of lockdown in Uganda and South Africa I was unable to travel. I have generated the issue o...

Jan 22, 2021 by Deepak Parihar

Make My Trip - Holiday Package cancellation issue ^Open

Package booked on **st February (Booking ID - NL*************) with the advance payment of ***** INR and travel got cancelled/postponed due to COVID. Make My Trip initially conveyed to adjust the package after few months and declined the refund...

Jan 21, 2021 by Deepanshu Goyal

With reference to the booking id NF************** (MMT ID)I booked a return journey flight by Indigo. I got a information from Indigo that my flight is cancelled on **th October so they refunded my money **** rs. to MMT account but I got a mail...

Jan 18, 2021 by Anuradha nath

Make My Trip - Air Ticket Refund ^Open

I have been waiting for over * months for my refund Rs **,*** (Air ticket, Swiss Airlines) from MMT , despite the the air lines refunding the money in full to them . Till to date I have not received any thing from MMT despite fake assurances o...

Jan 15, 2021 by Sidharth Bist

I booked flight through make my trip. Now the airlines informed refund transferred on oct** .But the make my trip not get any updation process,and their call centers telling booking ID is false. ...

Jan 14, 2021 by Subhas

Make My Trip - Jet Airways flight refund not issued ^Open

I booked tickets for me and my family to visit my elderly parents in Frankfurt for the */*/****. This ticket was booked almost * months before the flight date, since it was an expensive trip and we had saved towards this for more than a year (M...

Jan 14, 2021 by Hima John

Make My Trip - REFUND AGAINST CANCELLATION OF FLIGHT ^Closed

I booked a Spice Jet flight for * passengers through Make my trip for April ****. The flight cancelled due to national lockdown. Now i m forced to take tickets for all * same passengers which is not possible. Also no refund is being provided....

Jan 13, 2021 by SAGAR GUPTA

Make My Trip - Mmt refund ^Open

I booked flight scheduled for ** march **** but flight cancelled due to covid ** pandemic and i was promised that refund will done within * months. But it is not done yet. On app it is showing that ** july was the day when my refund was done b...

Jan 13, 2021 by lucky charan

Make My Trip - Extra money debited ^Open

My wife booked train tickets for two journeys from her MMT id "hats********#*@gmail.com" and the booking ids are NR**************** and NR****************. Due to the app problem, the amounts have been detected twice. So for NR*************...

Jan 11, 2021 by Harish Raghav

Make My Trip - Refund of flight booking ^Closed

Horrifying experience with make my trip for the booking ID - NF**************. I hope you all are well. I was a loyal customer to Make My Trip for so many years but now I have been through lot of emotional & mental harassment. I booked the f...

Jan 11, 2021 by Vikas Shankar kumbhar

Make My Trip - Booking id not reflecting in trips and refund not provided ^Closed

Make my trip hotel booking cancel(just modified the date) It's showing non refundable Pls take action...

Jan 10, 2021 by Eswar Reddy

Make My Trip - Money not refunded for cancelled flight tickets ^Closed

I had book Mumbai to Bangalore flight ticket via Makemytrip for **th April, ****. However, due to ongoing covid situation, the flight was cancelled. I cancelled my tickets with airline and they refunded the money back to make my trip. However, ...

Jan 09, 2021 by sumeet mundra

Make My Trip - Refund not yet received ^Open

i have book a ticket on */*/**, for **/*/** flight from delhi to Coimbatore, due to complete lock down in India, i was supposed to get refund, but till date i have not received any amount in my bank nor it is showing in my Cash voucher of my ac...

Jan 09, 2021 by sailesh bagri

Make My Trip - Flight credit shell goes zero ^Closed

Jan 07, 2021 by Chayan Dutta

Make My Trip - Refund for a non operational flight ^Closed

In Nov ****, I booked my flight trip to Bali via Make My Trip for Apr **** which got cancelled due to COVID. Using my Booking ID - NN*************, I constantly followed up till **th Dec **** for a refund however today they have deleted my bo...

Jan 06, 2021 by Sridevi Baktula

Make My Trip - Refund not issued ^Closed

I booked a flight from Trivandrum to Bangalore using Make My Trip on **/**/****. As the flight itself was cancelled, I opted to cancel my booking rather than to choose another flight. Hence I did the same on **/**/****. Make My Trip keeps sendi...

Jan 06, 2021 by Madhav Sankar R Warrier

Make My Trip - Refund from make my trip ^Closed

my sister booked ticket before lockdown, but due to lockdown all flight were cancelled, so we applied for refund. make my trip customer care told us they will provide refund within ** days but no its upto * months still we cannot get any refund...

Jan 05, 2021 by Jaspreet Kaur

Make My Trip - Refund not initiated by Make My Trip ^Closed

I have booked an air ticket from Delhi to london on june * **** by MMT in Gulf Air. It was fully refundable ticket. As usual flight was not operated that day due to Covid and i requested to refund my money which they were agreed. But since then...

Jan 05, 2021 by Alex K T

Make My Trip - Refund Money not received for flight tickets ^Closed

Make My Trip still not refunded my flight tickets which was dated *th of may ****. Its been *+ months. Malaysian Airlines already initiated refund in November ****. But MakeMyTrip is still postponing my refund dates since November ****....

Jan 04, 2021 by Varad Mondkar

Make My Trip - Refund of Indigo Airline ^Open

I booked flight ticket first from Bangalore to Nagpur from **th April to ** MAy **** Round trip. But in credit shell i only get **** . I tried to contact customer care but no response has been taken, I cannot raise refund claim also in Make My ...

Jan 03, 2021 by Trunali

I had booking Id NN************* with make my trip whereby flight did not fly due to covid. It's been * months and I haven't received any refund and now booking isn't showing in my account and MMT is not providing support and unable to contact ...

Jan 02, 2021 by Jaskaran Singh

Make My Trip - After payment ticket did not receive ^Open

After payment I did not receive ticket and confirmation. Its been one day, and when dialing their no. Its only to help exisiting customer not the people who's booking is not reflecting. Worst service. Associated no. ********** Email :...

Jan 02, 2021 by Deepak singh

Make My Trip - Refund Not received ^Open

I had booked flight from Mumbai to Narita to Mumbai on ANA via Make My Trip. ANA cancelled the flight. ANA has informed me that they have refunded the money to Make my trip in Oct ****. However Make my trip has not refunded the money so far and...

Dec 31, 2020 by Hemant Mohgaonkar

Make My Trip - Refund not received yet ^Open

I was booked the ticket from Kolkata to Delhi on the name of my sister in law of date **th April ****(booking id-NF**************),But due to lockdown the ticket got automatically cancelled and the amount was shown in the make my trip wallet fo...

Dec 30, 2020 by Imran khan

Make My Trip - Make my trip not providing trip insurance details ^Closed

It seem like MMT is charging money for trip insurance but do not providing insurance certificate details with customer. It is not fair customer paid for it and must received the copy the same ahead of flight departure at least. MMT to provide...

Dec 29, 2020 by Shitanshu Verma

Make My Trip - Partial Refund not recevied from MMT ^Open

Hi Team, I booked an airticket which was then informed by Ethihad that flights are canceled. MMT informed me to cancel the flight and will refund the amount. I had paid airline twice from different account for the tickets. They refunded my par...

Dec 29, 2020 by Princy Varghese

Make My Trip - Package Refund ^Closed

Dec 26, 2020 by Deepanshu Goyal

Make My Trip - Did not get refund ^Closed

In feb ****,i had booked a paris tour by mmt agent Jaipur .we had to travel in April **** but it got cancelled due to covid **. Tilll then i didn't receive any satisfactory response from mmt and agent,i made a payment of rs******/-.i m helpless...

Dec 26, 2020 by Abhay

Make My Trip - Refund not recived ^Closed

My flight with Air India round trip (International)was cancelled due to covid.I cancelled my ticket on **/**/**** and opted for a refund but till date I did not recived any amount.Iam enclosing the documents related to it....

Dec 25, 2020 by Anish Balakrishan Purohit

Make My Trip - Refund amount not reflecting in my account it s been its been more then two weeks since i raised req ^Open

My flight was cancelled due to covid ** which I was booked for **th march ****. I received massage related this on *th December that my ticket cancelled and refund is processed in my make my trips cash credit corner.i raised request for refund ...

Dec 25, 2020 by Anurag Shukla

Make My Trip - Refund is not done yet even more than years passed ^Open

had made a hotel booking in make my trip and due to sudden night curfew order in karnataka will not be able to travel but make my trip is not ready to make the refund. ...

Dec 23, 2020 by Shruthika c

Make My Trip - Money debited twice for same hotel booking ^Closed

Horrible experience with Make my trip. I had tried booking a hotel through MMT and there were * failed transactions when paying for the booking. When I tried paying for it the third time, the booking was successful. But inspite of two failed t...

Dec 22, 2020 by Niharika Shukla

Make My Trip - Fraud Harassment No refund initiation ^Open

On **th December ****, i booked one reservation on make my trip for **th Dec from my email address suhaibqwerty***@gmail.com and registered mobile number **********, but after deduction of the amount i didn't receive any ticket or itinerary on ...

Dec 21, 2020 by Mohammed Suhaib

Make My Trip - No refund for flight ^Closed

My flight was cancelled due to lockdown in April and I am filing refund request in make ky trip app since April. Each time I called their customer care no they will make you wait for ** min for transferring the call to concerned department and ...

Dec 17, 2020 by Poonam Senapati

I booked flight ticket from Coimbatore to Delhi (Round trip) from Make My Trip by using ICICI Debit card on September ****. Since ICICI bank and Make My Trip has a business deal, Make My Trip offered EMI option to us. Due to some personal reas...

Dec 16, 2020 by Karthikeyan Arumugam

Make My Trip - Make My trip refund ^Open

We have booked round trip from BLR to PORT BLAIR on April via Make my trip and this has been rescheduled to Sep **th - **th. We have received notification from Go Air stating refund has been made and still waiting for pending amount from Make m...

Dec 15, 2020 by Prakasha H R

Make My Trip - Flight tickets refund ^Closed

I had cancelled my flight tickets for full refund.The amount of ***** has been initiated by Indigo airlines.But Make my trip is not giving the refund.Its been ** days they are not giving the refund...

Dec 12, 2020 by Parth Saraf

I booked an Indigo flight on November *th, **** for the same day, through Make My Trip, departing from Raipur and arriving at Delhi. Due to some unfortunate reasons, I had to cancel the booking on same date, and the airlines (Indigo) calculated...

Dec 11, 2020 by Ayush Makhija

Make My Trip - FLIGHT REFUND NOT GIVEN BY MAKE MY TRIP ^Open

Dear Sachin, We have an update regarding your Booking ID NF**************. We are pleased to inform you that refund of ******* is successfully processed by converting the *Refund Amount* in the form of MyCash to your MakeMyTrip Wallet accou...

Dec 10, 2020 by Rishu Martin

Make My Trip - Refund of rejected date change for flight request ^Closed

I applied for a date change of my flight from Delhi to Goa and paid **** Rs for the same. I was told by MMT that My request to change dates was rejected by the airlines and I was told a refund will be initiated . There has been no update on thi...

Dec 08, 2020 by Sahil Aggarwal

I had booked * airline tickets from Make My Trip for my employees they were travelling for the wedding shoot. The airline was Spicejet. Journey was from Mumbai to Jaisalmer Dated on **/**/****. The airline rescheduled the flight over ** hours. ...

Dec 07, 2020 by Pratik Varaiya

Make My Trip - Refund not processed ^Open

my flight ticket was booked via MMT site which I have cancelled due to lockdown ... on this booking, i got partial refund by MMT...later after the government has given guidelines for a complete refund of the cancelled ticket during lockdown per...

Dec 07, 2020 by MUDIT AGARWAL

Make My Trip - Make my trip not refunding not responding to emails or calls ^Closed

Mr. Deepank, I had made a booking with Mr. Shashank Shulka a customer care executive of MMT over the phone on **th October ** for the sector Blr Cok Shj travel date **th oct **. I made payment through link provided by him of an amount of R...

Dec 05, 2020 by Agnelo Dias

Make My Trip - No refund not able to contact customer care by any means ^Closed

Dear sir/mam, i have booked air ticket on ** Dec ** for the date ** Dec ** from Bagdogra to Belgaum by using make my trip app with my registered mobile number ********** , the amount of Rs ****/- got deducted but shown as ticket canceled.. i h...

Dec 04, 2020 by Ajit Pradhan Newar

Make My Trip - Refund not received from make my trip ^Closed

We have booked the flight ticket in make my trip with airlines Air Asia booking id NF**************, PNR NO S*KGVN, and cancelled the ticket due to COVID crisis We have checked with airlines they have already processed the refund on *th Nov *...

Dec 03, 2020 by Harish

Make My Trip - Refund not processed ^Open

I booked a flight ticket at SpiceJet through MMT. Due to covid restrictions, SpiceJet cancelled my ticket and processed my refund as well. After going through the procedure of Cancellation by Airlines in MMT, MMT initiated the refund process st...

Dec 02, 2020 by Sooriya Venkatesan

Make My Trip - Refund Of my Flight ticket Amount Booked Through make my Trip ^Closed

Hi I have booked the Flight Tickets Travel During Lock down from Make My trip For which airlines are Ready to Utilise the credit Shell For Other Passengers with Name / Sector / Date Change But Make My Trip Is insisting To Travel Same Passenger ...

Dec 02, 2020 by Kritika bhat

Make My Trip - Make My Trip Refund ^Open

Hello to all who are coming to see this page. I had a very bad experience with Make My Trip. I had booked six international flights with them, and all were booked in the month of January/February ****. All the flights were cancelled by Airlines...

Nov 26, 2020 by Manpreet Singh

Make My Trip - Hotel Booing Cancelled ^Open

We have booked hotel in Goa on **.**.**** through MMT App and it had shown the booking is cancelled due to a technical issue without booking ID but the amount got debited from the bank account. We inquired with the bank on **.**.**** and they s...

Nov 22, 2020 by Jaswanth

Make My Trip - No customer complaint system available on make my trip ^Open

*. I purchased a ticket my make my trip. The airlines is INDIGO airlines. *. Indigo airlines informed me that my ticket has been cancelled. *. I wish to confirm it from Make my trip. I went through make my trip website & came to know that a....

Nov 22, 2020 by VINOD KUMAR VERMA

Make My Trip - Refund request to be raised ^Closed

Dear Team, I had booked a return ticket for my honeymoon. The onward journey was from Delhi to Auckland via Singapore and the return journey was from Sydney to Delhi via Singapore. Due to covid-**, the return ticket from Sydney to Delhi via Sin...

Nov 22, 2020 by Anuj Vadehra

Make My Trip - Regarding Refund ^Open

I booked bus tickets for two persons by makemytrip on **th october **** for next day **st october **** from agra to lucknow . Bus was cancelled by bus operator but i not even received any refund... and faced many problems on **st october...aft...

Nov 20, 2020 by Meenakshi Rajput

Make My Trip - Process my cancellation at ZERO penalties ^Open

I was trying to book hotel and paid through UPI amount got deducted but I didn’t got the booking confirmed then I pai via my debit card. They are not replying to the complaint made to them as they have bot customers service it is not able to...

Nov 19, 2020 by Neeraj kumar

Reference: *. Booking Id: NF**************; PATNA TO BHUBANESHWAR *.*. MON, ** NOV '**, PATNA to KOLKATTA; Spice Jet SG-****, **:** hrs, ** Nov - **:** hrs, ** Nov vide PNR: KEKD*N. *.*. MON, ** NOV '**, KOLKATTA to BHUBANESHWAR; Indigo Air...

Nov 18, 2020 by CHANDRA SHEKHAR LALL

Make My Trip - No PNR status in my flight booking ^Closed

I booked international flight ticket from Make my trip and I already paid **,*** INR for my booking. In Make my trip my status is showing ''Your Flight booking is confirmed!'' but there is no PNR number ("to be issued"). The customer care is al...

Nov 15, 2020 by Lalit Mohan Kandpal

Make My Trip - Make my trip no refund fraud ^Open

I booked a round trip plan for my family members, I also booked insurance along with the ticket, due to some circumstances one of my family member (Rajesh Kumar Gupta) asked me to cancel the ticket. My issue is I have not received any refund ...

Nov 13, 2020 by piyush gupta

Make My Trip - Full refund is not processed and cheated by make my trip ^Closed

I logged in to the Make my trip to check the policy for refund of flight tickets which were unoperational during lockdown. I read their instructions that the ticket amount which is approx **,***/- is safe and can be used for future travel. Afte...

Nov 12, 2020 by Shashi chavhan

Make My Trip - Still waiting refund for hotel booking cancellation dun or 25 October ^Open

Flight Numbers Vikas Goel - *************C* Dolly Singla - ************C* Neetu Malik - *************C* Rajesh Dahiya - *************C* Siddharth siddharth - ************* Neha Goel - ************* This Flight was scheduled...

Nov 10, 2020 by Chaahat Singla

Today as on *th November ****, I Vivek Gandotra having registered mobile number with MMT as ********** still haven't received the refund amount of rs.**,***/-for MMT Booking id: NH*************..back to my HDFC BANK credit card having la...

Nov 09, 2020 by Vivek Gandotra

Make My Trip - Flight Cancellation refund not received ^Open

I was booked flight no G*-*** PNR : P**ZQP date **.**.**** , for ** August Jun and flight has been cancelled but my payment not refund. Request to refund my full payment. I have mailed many time to goair , but nobody are response. ...

Nov 09, 2020 by Narender Singh

Make My Trip - Refund not credited ^Closed

I book flight from delhi to Gorakhpur on ** jun **** using Make My Trip .But my flight cancelled by airline and refund partially refund initiated by indigo airline of ₹*** and **** .I got only first refund of ₹*** .my second refund still no...

Nov 05, 2020 by Pradeep kumar

Make My Trip - Egift card cheeting ^Open

Due to COVID ** i failed to utilize my gift card.This year is worst year for me. I lost my job due to current pandemic. Today was last date of validity of my gift card. I was trying to book tickets from my mobile app since this evening. No...

Nov 05, 2020 by sanjay shukla

Make My Trip - Partial Flight refund recieved ^Open

I had booked international fligh from Bangalore -- Dubai -- Amsterdam. Due to lockdown, my flight was cancelled. My booking amout was ₹ ***** After * months i got a refund of *****. I checked with emirates and they said they have refund...

Nov 03, 2020 by Divya Jain

Make My Trip - Flight Cancelled 6 months ago but have not received refund yet ^Open

The flight scheduled for March **th **** did not fly due to Covid lockdown. Booked via Make My trip and Gulf Air carrier. Airlines states for the last * months that they have returned the cash to Make My trip for cancelled flights but Make My t...

Oct 28, 2020 by Faiz Anwar

Make My Trip - Credit shell refund to account ^Closed

I had booked a ticket in the month of sept for my mom, but I was cancelled by goibibo which is a subsidiary of mmt stating the reason being out of their hand. The refund was given to me through a credit shell. How am I supposed to be paying my ...

Oct 26, 2020 by Avninder singh sidhu

Make My Trip - Deducted amount not refunded against non booking of flight tickets ^Open

on **th of October, **** in between **.** - **.** noon while booking of flight tickets from Agartala to Bhubaneswar two nos. adults passengers named i.e. Sameer Kumar Behera & Gulpuch Das at the same time tickets were not booked but the amount ...

Oct 20, 2020 by Sameer Kumar Behera

Make My Trip - Money was deducted but booking was not conformed and dint receive the refund ^Closed

I had booked a flight from BLR - CCU the amount was deducted but booking was not conformed later booked the other ticket for same journey which is conformed. I need my refund which was deducted. tried calling MMT support the call is not getti...

Oct 18, 2020 by Anchal gupta

Make My Trip - Refund not got ^Closed

Only **% of my refund amount credited, i have booked ticket from kolkata to siliguri on **/*/**** i selected **th but it changed to **th of october and when I cancelled in spite of getting full amount from airlines they are reluctant to pay me ...

Oct 16, 2020 by anupam roy

Make My Trip - Refund on Extra Amount paid for baggage ^Closed

I travelled from Bengaluru to Delhi with a ticket of Make my trip where its mentioned as allowed baggage **kgs. Once I reach the check in Indigo Airlines informed that allowed baggage is **kgs. So pay ***rs Extra. So I paid that and tried to co...

Oct 13, 2020 by Jafarullah Babu

Make My Trip - Discrepancy in refund ^Open

I had booked a round trip flight. One of the airline (Air Asia) cancelled the ticket on their own on **/**/**** (I have SMS proof from the airline) and refunded the money to MMT on **/**/**** (I have mail proof).But MMT didn't notify me. MMT al...

Oct 13, 2020 by Mukhlisa Tasrin

Make My Trip - Refund Amount again reverses to their a c automatically ^Open

not receive the refund...

Oct 10, 2020 by Rishav Borthakur

Make My Trip - Refunded less amount ^Closed

I booked a round trip flight from mmt from **th to ** th march. I was able to board the **th march flight but the ** th march flight was cancelled by indigo due to lockdown. I received a credit shell of **** from indigo. Recently on oct *t...

Oct 09, 2020 by Shraddha Jain

Make My Trip - Refund kept in their wallet ^Open

I had booked flights for family from Goa to Ahmedabad for travel date **th May ****,through makemytrip account. As holidays were postponed and Indigo airline kept money with them to be reused within next year, I was okay with that. I had paid a...

Oct 07, 2020 by Manish Ashokkumar Madnani

Make My Trip - Not getting refund from MMTon the flight cancelled by flight operator ^Open

With reference to my domestic flight booking ID # NF************** and Indigo flight PNR # DW*KTX, Indigo staff called me and told that their flight *E-**** is not operational and cancelled on **-Nov-****, so either I opt for getting full refun...

Oct 06, 2020 by Divya Singh

Make My Trip - Refund Not Processed ^Closed

I had booked my flight with booking ID NN************* through emirates airlines. the airline is processing the refund but make my trip has not updated me with anything. They are not calling me and i am unable to get in touch with them. They ch...

Oct 06, 2020 by Nikhil Maini

Make My Trip - Refund is not initiated from make my trip ^Open

We had booked a holiday booking through MMT from bangalore to Mauritius on July 3. But due to this pandemic situation they cancelled it from their end. Now when we are trying to reach out them we are not getting any response from them for our ...

Oct 05, 2020 by Bibhusita

Make My Trip - Make My trip Credit shell fraud ^Closed

MakeMy trip is a big fraud , though the airlines have provided the credit shell balance . Still unable to use the shell balance from website . Need my refund asap instead of credit shell . As it is not visible and hence can never be availed ....

Oct 04, 2020 by Surajit

Make My Trip - Make my trip refund not processed for international booking ^Closed

I booked a international flight ticket from Make my trip. My return flight was cancelled by the airline which was scheduled on May. I tried contacting with make my trip through email, phone no , website but not able to reach the customer servic...

Oct 03, 2020 by Anusha Balasubramanian

I booked indigo air ticket from Mumbai to Thiruvanathapuram on **th July ****, due to covid-** flight was cancelled by air line and amount ***** was refunded to MMT. Already I sent more than * refund request to MMT, but still my money not refun...

Oct 01, 2020 by krishnanand

Make My Trip - Complete Refund Not Processed ^Closed

Hello. This is Varadaa Pundale. We have send many emails but no reply at all. We have approx **k still pending with MMT, which is a huge amount for us during this crisis situation. Pls help us get back this amount. Or get us in touch with the...

Oct 01, 2020 by Varadaa Pundale

Make My Trip - Refund for cancelled flight ^Closed

i have raised a refund two months ago. there is no response from their end. whenever i call the airlines they say travel agent must write to them to check on status of refund. but there is no contact stablished with travel agent. horrible unpro...

Sep 29, 2020 by jasmita aher

Make My Trip - My full refund is not being given ^Open

I had booked a trip for Bali on ** jan **** before covid with mmt. After a long drawn struggle they refunded **,***/- out of the ***,***/- I deposited. Now they are not providing me with my balance. Trip got canceled due to COVID pandemic. I ne...

Sep 29, 2020 by Kartik Khanna

Make My Trip - Refund not process completely ^Closed

I have booked a flight from delhi to bangalore on *th march **** however to corona pandemic flight got cancelled and instead of i getting a refund of **** rs just got a refund of *** rs from make my trip . I had a word with Indigo airlines as w...

Sep 24, 2020 by Sunny chak

Make My Trip - Refund not transfered ^Closed

My pnr AEGY*B is cancelled due to flight cancel by GoAir. Goair already refunded my full amount. But as a travel agent this amount is in MMT account. Kindly transfer this amount to my account as soon as possible. I am in very much need of ...

Sep 23, 2020 by ANURAG GARG

Make My Trip - Not responding to refund requests ^Open

I booked Go Air flight for ** April but due to coronavirus pandemic it was cancelled from airlines. After the lockdown I request them to reschedule, they done it for ** September.,but when I enquire about they informed me that it no booking is ...

Sep 19, 2020 by Dipu Ray

Make My Trip - No refund yet ^Closed

Dear MakeMyTrip, I was going to travel with my Mom from Mumbai to Chandigarh by GoAir on **th Sept **** (after rescheduling my flights again and again due to Covid **) and my return was on **th Sept. PNR: Y**F*C and M*IZH* The airlines...

Sep 15, 2020 by Gauri Sharma

Make My Trip - Refund ARN No ^Closed

MMT claimed that refund of existing booking NN************* but MMT can not provide me ARN No. for the refund. Credit Card company denied to receive the refuñd without ARN no. Now MMT customer care not handling issue on email or phone ther...

Sep 13, 2020 by Sandeep Aggarwal

Make My Trip - REFUND NOT ISSUED ^Open

My booking Id-NN************* PNR-MKZT* TICKET NO-***-********** I already applied for refund on *th of july and still got no response from MMT.airlinnes says to contact the booking agency . But Booking agency shows no intrests in exesting c...

Sep 13, 2020 by NEERAJ KUMAR PANDEY

Make My Trip - Refund for flight non operational ^Open

on **-Sep-**** I booked tickets on Makemytrip from Chennai to Mysore in airlines named Trujet. Immediately after booking the tickets we learnt through Trujet staff at Chennai airport that airlines is not flying Chennai to Mysore. I wrote to MMT...

Sep 12, 2020 by Rajanish

I booked flight ticket from Make my trip. My flight was cancelled by the airline which was scheduled on ** sept. I have talked with the airline and they have informed me that they have initiated the refund from their end. Now from the date of r...

Sep 09, 2020 by L Roshan Maitei

Make My Trip - Refund from Make My Trip not received ^Open

Dear Sir, I am writing with great hope that I will get justice. In **** I book Jet Airways ticket (Reference No. **************** : NN*************) for my parents from Pune (India) to Perth (Australia) and back from make my trip portal. I...

Sep 06, 2020 by Joshua Aston

Make My Trip - Refund for Cancelled Flight Booking ^Closed

I have booked a flight through Makemytrip (Indigo Airline) booking id NF************** using reschedule option of one of my indigo credit shell(differences amount paid through credit card). Due to Covid **, my flight got cancelled and I request...

Sep 03, 2020 by Sanchit Pandey

Make My Trip - Refund not processed ^Open

Make my trip Reference No. ***************** Booking ID – NF************** This is regarding the PNR No. EHYFKP from Patna to Bangalore Indigo earlier travel date **rd August ****(*E ****). Passengers : Deepak Jha & Anupriya Jha ...

Sep 03, 2020 by Deepak Jha

Make My Trip - Invoice not recived ^Open

Below mentioned is my stays booked through make my trip and not a single invoice recived.. And costumers care is least bothered about my issue. I spent my personal money and I am not able to claim the same from my company with out proper invoic...

Sep 03, 2020 by Santosh Kumar

Make My Trip - Money not credited to my wallet ^Closed

I have booked ticket with indigo airlines through make my trip ticket from malaysia to mumbai. But due to lockdown instructions from GOI, Indigo have cancelled all incoming flights to india & hence my ticket got cancelled by Indigo. Subsequentl...

Aug 30, 2020 by Namrata

Make My Trip - No refund ^Open

I have cancelled my flight ticket upon receiving a message that my flight not operational. I contacted Indigo and they sent me a mail saying that I should receive a refund of amount ****. However Make my trip app is not providing me any refund ...

Aug 30, 2020 by Esther Odyuo

Make My Trip - FULL REFUND ON AIR TICKET CANCELLATION NOT RECEIVED ^Open

Sir, on **.**.****, an amount of Rs.****.** (transaction reference No.************IGAJAPUWX*) is debited from my SBI account towards flight ticket booking vide make my trip Booking ID **************. Not received e-ticket and no PNR is generat...

Aug 28, 2020 by Sreenivas

Make My Trip - Money deducted but flight not booked ^Open

I attempted to book * tickets from Amritsar to Delhi today using my debit card today. After entering the OTP the screen said that there has been an error in the payment but the money (Rs. ****) was deducted from my account with no details about...

Aug 25, 2020 by Tarini Boparai

Dear Madam/Sir After cancellation my air ticket PNR-RIQMRE dated **.**.** from Chennai to Kolkata due to non-operational of Kolkata airport and corona issue they are not refunding me the full amount and not responding my mail. The ticket has b...

Aug 21, 2020 by AYON TALUKDAR

Make My Trip - Refund of cancelled ticket from make my trip ^Open

I had booked and cancelled an air india ticket bound from kannur to delhi via Kozhikode AI*** due on ** july ****. My booking id: NF************** and PNR :JH*PN. I had cancelled it and * month has passed and I still has not got my refund back....

Aug 20, 2020 by Sharanya R Nair

Make My Trip - Not providing refund ^Closed

I have booked my flight from chennai to toronto on **rd April in etihad airlines . From that my flight got cancelled more than * times .so i wish yo cancel it but MMT not providing me refund. Airlines says you should talk with MMT to get refun...

Aug 18, 2020 by Premnath Jayaprakash

Make My Trip - Money Got deducted but ticket didn t get booked ^Closed

I did a transaction for Delhi to Lucknow and an amount of Rs.**** got deducted however the ticket didn't get booked. The Make My Trip app showed payment failure message. I did the transaction today on Aug **, ****. I did email to Make My Trip...

Aug 14, 2020 by Monishankar Nath

Make My Trip - Flight refund ^Open

My hosier flight was cancelled and refund was sent to make my trip on ** Jul **** after * days of booking but make my trip till now not refunded to me ...

Aug 11, 2020 by Dharmendra Kumar

Make My Trip - Not received refund against cancelled flight booking ^Open

I booked a flight to Berlin on **-**-**** through Make My Trip with Booking ID as NN*************. The booking was cancelled due to COVID-** pandemic and my refund was under process. I tried to contact MMT several times but could not their cus...

Jul 30, 2020 by Bhupesh Dhiman

Make My Trip - Refund of cancellation charges against booking number YMVCJQ Flight number ^Open

i had booked hotel the serai bandipur throgh make my trip for **th april-**th april ****.Due to lockdown,the stay could not be materialized .When i asked about refund.make my trip is not helping me out.Since the stay could not be done due to si...

Jul 23, 2020 by shailendra singh solanki

Make My Trip - Didn t get my refund back ^Open

Respected Concern. I have a flight on ** March **** to Australia via Singapore from Hyderabad. Due to the ongoing situation of COVID-**, the airlines have cancelled the flight and requested for the refund. As I contacted the scoot airlines the...

Jul 21, 2020 by Srujan Chetllapelli

Amount of Rs.**** pending. Booking number YMVCJQ (Flight number *E- ***) from Bangalore to Kolkata on **rd March, ****. Several emails have been sent to Make my trip, but they do not care of it. Being a retired Associated Professor, l...

Jul 16, 2020 by Dr. Baidyanath Ghatak

Make My Trip - Flight Cancelled by Airline but Huge amount deducted from me ^Closed

Hello, I booked flight through make my trip. Now Air Asia cancelled the flight due to operational reason. But a huge amount of my booking deducted by make my trip. Total amount of ticket was ₹****. But Make my trip is returning only...

Jul 11, 2020 by Subhra Datta Roy

Make My Trip - Flights cancelled by airlines and no refund ^Open

I had booked * business class tickets from Mumbai to Montpellier on *st Feb **** for my senior parents with a travelling date of April *th **** and return back from Montpellier on June *th ****. Both these sectors got cancelled and hence these ...

Jul 10, 2020 by Kenrick Nazareth

Make My Trip - Not got my refund money ^Closed

I was made a ticket through make my trip app before lock down. Train were cancelled due to lock down and tickets got automatic cancelled, but my refund money i have not get yet now. ...

Jul 09, 2020 by Subrat Kumar Nayak

Make My Trip - Refund not processed ^Closed

NL*************. I had booked a package from *st May to *th May. I have been writing several emails and making calls but there is no response either way. I request them to refund the said amount of Rs.*****....

Jul 09, 2020 by J figer

Make My Trip - Airline cancellation refund ^Closed

I booked a round trip by Make my Trip for Go Air flight from Mumbai to Delhi and back, Booking ID - NF**************, the flight was cancelled by Airline and they informed the refund the processed to Make my Trip, on ** May I got a confirmation...

Jul 04, 2020 by Santosh Walnekar

Make My Trip - Refund not recieved ^Open

I had booked a flight for travel on March **. But on March ** the airline cancelled my flight and transferred the money to Make My Trip. I have tried many times to contact Make My Trip. They do not call us. All they do is provide us some links,...

Jul 03, 2020 by TONY JOSE

Make My Trip - Refund Denied ^Open

Booked a pilgrimage for my senior citizen parents (aged ** & **) from Dehli to Shirdi & back, for the *th & *th of May. Flights cancelled on account of COVID. From promise of a refund they are now giving a credit shell of a year. This is on no ...

Jul 02, 2020 by Vikram Verma

Make My Trip - Make my Trip had not made refund ^Closed

I booked a ticket from makemytrip for travelling on singapore airlines. Due to Covid-**, we were not able to travel and as per Airline guidelines asked for refund. Singapore airelines had already initiated the refund for PNR K*YOIA, but MMT is ...

Jun 29, 2020 by Raman Mittal

Make My Trip - Refund issued in MMT wallet instead of Credit card Booking ID ^Open

I booked a cab from Jaipur to Delhi amounting ₹**** . I cancelled the booking due to coronavirus pandemic on **th April **** and the amount got refunded to me in my MMT wallet instead of card . I tried reaching you guys on customer care numbe...

Jun 26, 2020 by Ankit Chaudhary

Make My Trip - Need refund ^Open

I have booked flight ticket from make my trip on may ** **** .The ticket is been cancelled due to covide**. When I contact with the airlines they have already paid the refund to the brockerag (makemytrip). As I don't need any credit shell opt...

Jun 25, 2020 by VISHNU SINGH

Make My Trip - Make my trip not refund my booking amount ^Open

Kind Attention: Sh. Deep Kalra, CEO @Make my trip (MMT) MMT services not upto mark, not getting my refund amountt Rs.****.** of flight@ non operational @flyspicejet (https://twitter.com/flyspicejet) SG-**** (STV-JAI) after almost * month of ra...

Jun 25, 2020 by VIKAS MEHTA

Make My Trip - Refund of canceled flight ticket ^Open

I booked an airticket from varanasi to kochi on ** March **** under the Merlin Sebastian, airlines company itself canceled the flight and assured as to refund the whole ticket amount ,i haven't received anything till date My mmt booking id is...

Jun 24, 2020 by Merlin Sebastian

Make My Trip - Refund on Booking ID ^Closed

We had made a booking on Jet airways through Make My Trip. The Flight was cancelled in April **** by the airlines. Till Date we have not received a refund nor do we get any update from Make my Trip. have been following up for a year now and its...

Jun 22, 2020 by ROHAN KRISHNAN

Make My Trip - Misrepresentation on refund terms ^Closed

I booked a cab from Delhi to Patiala for **th June, **** on *th June, ****. Due to the ongoing pandemic, it was mandatory to get an e-pass from the respective government to travel inter-state otherwise the booking will be cancelled. In the c...

Jun 18, 2020 by Nitin Aggarwal

Make My Trip - Refund credited to Wallet against Credir Card ^Open

I had booked air tickets for Japan Olympics (ANA) which were cancelled a month back & the refund amount of INR ***** was to be credited back by Make My trip to the credit card through which tickets were booked. It was an option that was provide...

Jun 15, 2020 by PAVAN SAVANT

Make My Trip - Air Ticket Not Refunded ^Closed

REF BOOKING ID : NN************* & NN************* • Booking was created vide ** digit mobile no. ********** by my brother in law who is currently stationed in Slough, UK on my behalf. • As he is not able to reach MMT helpline from there ...

Jun 15, 2020 by Hari Hara Panigrahi

Make My Trip - Ticket Refund not processed by agency though cancelled by airline ^Open

This is regarding two bookings that I have made through MakeMyTrip for the Tokyo Olympics. The booking numbers are NN************* (PNR: JKNVTL July ** – Aug*) for * individuals and NN************* for one person. These booking are on Air Nip...

Jun 14, 2020 by Sandeep Puri

Make My Trip - Zero Cancellation Fees ^Closed

I have booked a flight from Delhi to Pune and Pune to Delhi from Make my trip for **th June to ** June for my entire family of ** PAX. I took the zero cancellation policy and specifically paid the ***** rupees for the policy. My total spent is ...

Jun 12, 2020 by Gaurava Singhal

Make My Trip - Refund not processed since 2 months ^Open

I had booked flight tickets from MMT for Delhi Singapore (both ways) with Vistara Airlines. Booking id is NN*************. The departure date was ** May. However, due to Covid situation I initiated the cancellation of the tickets on **th Apri...

Jun 12, 2020 by Madhur Agrawal

Make My Trip - Refund not received for flight cancellation ^Closed

I booked a flight for the *th of June, ****. The booking was made on the *nd of June. I then had to cancel the flight on the *th of June as I realised I would not be able to travel on the *th. Upon cancellation it was shown that a refund amount...

Jun 12, 2020 by Guru Prasad

Make My Trip - COMPLAINT AGAINST UNFAIR NON TRANSPARENT FRAUDULENT PRACTICES OF MAKE MY TRIP MMT ^Open

I would like to highlight your attention to the unfair trade practice followed by Make My Trip( MMT). I made flight booking for DELHI-BANGALORE-MALE/MALE-BANGALORE-DELHI and NAGPUR-BANGALORE-MALE/MALE-BANGALORE-NAGPUR thru MMT. I paid them INR ...

Jun 10, 2020 by JAYANT MANOHAR PATIL

Make My Trip - Transaction issue ^Closed

I had done to payment for seats in flight a amount of *** got deducted from my account and payment maid to MMT but seat was not booked again i made a payment of *** to book another seat in flight.now MMT is saying they haven't got previous paym...

Jun 09, 2020 by Himanshu aman

Make My Trip - MakeMyTrip Denial of Refund ^Open

Against my trip ID shown in the attached document, I have been requesting Make my trip to grant me a full refund to my mode of payment i.e. Credit Card. MMT refuses to pay and retains the amount in My Wallet (technically its their wallet). I ha...

Jun 08, 2020 by DORAISWAMY SANKARAN PALLASSANA

Make My Trip - REFUND OR CREDIT VOUCHER NOT RECEIVED FOR FLIGHT UN OPERATIONAL ^Open

I BOOKED A FLIGHT AI*** THROUGH MAKE MY TRIP FOR ** MAY ****. THE FLIGHT DIDNT OPERATE DUE TO COVID ** PANDEMIC. SO I CANCELLED THE FLIGHT AND RAISED REQUEST FOR REFUND. BUT SEVERAL TIME MY CLAIM GOT CANCELLED. I AM UNABLE TO RESCHEDULE THE FL...

Jun 06, 2020 by SHIVAJI VISHNOI

Make My Trip - Travel agency denying to process cancelled flight refund amount ^Open

Hello sir/madam, My flight which is scheduled to depart on *th June from Bangalore Bali via Bangkok by AirAsia flight is Cancelled Now by airlines due to ongoing covid** restrictions on Int. Flight fly by govt of india and I have made my boo...

Jun 06, 2020 by Yathisha Kumar Bijoor

Make My Trip - Refund not processing by MAKE MY TRIP ^Open

i booked a flight from bhopal to patna at MMT as i always do and went to cancel the ticket so they showed a refund of *****. the total cost was *****. we had to go to bihar border to recieve my sick father, as the plans changed mmt is not refun...

Jun 06, 2020 by atanu pandey

Make My Trip - No refund for flights or even a date change taking place ^Closed

I have been trying for a date change for my flight since a long time as it's in continuation of my previous journey which is cancelled through make my trip due to corona lockdown. Later I was told by someone called Anju that my dates are cha...

Jun 04, 2020 by Kalpesh joshi

Make My Trip - Not full refund ^Closed

I booked my hotel through make my trip in darglling during * June to * june****. During lockdown period hotel will closed. But the mmt not paid mt total refund aprox Rs ****....

Jun 02, 2020 by Anjani kumar

Make My Trip - Cancelled my flight after confirming not to ^Open

I have accidentally cancel my flight ticket so u dropped an email to make my trip requesting not to cancel my ticket after * days i had received a call from make my trip executive that they will not cancel my ticket as requested and i got to t...

Jun 01, 2020 by Lovekesh saini

Make My Trip - Flight cancelled by Airline due to COVID19 refund is not received yet no number through which we can ^Open

I did not receive My refund , in make my trip app showing me that refund credit on you make my trip wallet but there is no refund CREDIT on my wallet , ...

Jun 01, 2020 by Himanshu pathak

Make My Trip - Cancellation of Booking and Refund ^Open

I want to cancel my booking ID NF************** with Make my trip because I could not travel on **th March **** due to the Nationwide Lockdown. MMT does not want to help in cancelling the ticket as the airlines wants MMT to cancel the booking. ...

May 31, 2020 by Pallavi Das

Dear, Pls pls pls help me out i'm in big trouble no one is helping me out From last * months i'm requesting make my trip to refund my money these guys are just taking time from me they fake promises that they will be providing a supervisor cal...

May 30, 2020 by Ayush Singh

Make My Trip - Refund on Flight Ticket ^Closed

The refund application for a flight to Bali from Mumbai via Malaysia was raised with make my trip on **st Mar'** due to the entire COVID situation. After that I was told the same will get confirmed in ** hours. After ** days I get a message sa...

May 29, 2020 by SHAILI

Make My Trip - AIR ticket canceled but no refund ^Closed

They booked ticket later it cancelled but no refund yet. I like to file case against firm nd make it suffer like death....

May 29, 2020 by Chetan

Make My Trip - MakeMyTrip Refund Pending for more than 3 months ^Open

Hi, This is in regards to the international flight booking I made via MMT ( Booking Ref- NN************* ) the flight got cancelled and as per the communication the entire refund amount was expected to be credited with **-** days (after consi...

May 28, 2020 by Abhinav Chawla

Make My Trip - Amount got deducted but flight not booked ^Closed

I have booked my flight from mmt but I didn’t receive the ticket, I tried to reach every customer care service but no one helped I tried on Twitter,Instagram,email and call. My money was deducted from my account they aren’t even giving refu...

May 27, 2020 by Richa sharma

Make My Trip - MakeMyTrip not refunded amount of my cancelled ticket ^Closed

I am SAUMYARANJAN SARANGI . My train tickets got cancelled by IRCTC on **may,**** and as per communication received from Irctc that they will refunded my ticket amount already to make my trip on May **th . But make my trip not refunded money o...

May 26, 2020 by SAUMYARANJAN SARANGI

Make My Trip - Money debited but no ticket ^Closed

Today I booking flight ticket from Goa to Bengaluru on Friday **.** INDIGO *E- *** flight, after completing the transaction my money got debited from my account, then website page shown ' OOPS, SEEMS OUR SERVER ARE TIRED! , THERE WAS AN INTERN...

May 26, 2020 by Rajesh. T

Make My Trip - Refund Issue ^Closed

I have opted for a Honeymoon Package in Nepal, from **th May to **rd May, but due to COVID'** pandemic, everything got cancelled as per Govt rule. I have tried to contact my relationship manager constantly, but she is not responding at all. I t...

May 25, 2020 by Somsubhra Chattoapadhyay

Make My Trip - Amount refunded by airlines but not by travel agent ^Closed

make my trip...

May 22, 2020 by rajinder singh

Make My Trip - Flight ticket reimbursement ^Closed

Sir I have booked flight round trip from make my trip from jaipur to Bangalore for **/* /****and Bangalore to Jaipur return on **/**/**** because of covid ** I have received cn for departure flight but it is a round trip if I not go to Bangalor...

May 22, 2020 by Vishal sharma

Make My Trip - Ticket cancellation money not refunded ^Closed

I had booked a ticket from HWH(KOKATA) to (RANCHI) for the date **th April **** but the ticket was cancelled by IRCTC due to COVID OUTBREAK. My ticket was cancelled and I received a message from IRCTC to collect my money from my agent but Make...

May 22, 2020 by HRITIKA SARKAR

Make My Trip - Not yet received the Refund for my cancelled Trip Booking Id ^Open

I Had Booked Train Ticket Through Make My Trip And That Ticket Was Cancelled By Irctc Due To COVID - ** And The Amount Was Refunded By Them To The E - Wallet BUT Now The Amount Was Not Refunded To My Account By Make My Trip....

May 18, 2020 by Balaji Vishnu Sai Vanapalli

Make My Trip - Refund not initiated ^Closed

Booking I'd:NR***************** NR***************** i had my train ticket booked for **th of may ****.the trains did not operate at all and i got a msg from mmt on * nd may stating the cancellation of train and refund process will be proc...

May 17, 2020 by Subid Kumar parida

It has been more than * weeks now that my Train booking has been cancelled, from IRCTC it has been notified that the refund has been done per the SMS service. But MMT has not yet refunded the amount for the same. Need those money as soon as po...

May 17, 2020 by Pritam Roy

Make My Trip - Flight booking ^Closed

This is in reference to my MakeMyTrip flight booking, which was made for **th April **** from New Delhi to Berlin (PNR-YBKGUJ; Booking ID-NN************* ) on **th Feburary **** (before India went under complete lockdown). As everyone is aware ...

May 12, 2020 by Lipika Khanna

Make My Trip - Refund of Flight Amount ^Open

This is with reference to my flight booking dated **.**.**** BOM -SIN and return on **.**.**** SIN-BOM. The said booking was cancelled by me due to the death of my family member. The cancellation was done ** hours before and as per my discussio...

May 12, 2020 by Dhaval Prabhu

Make My Trip - Refund from make my Trip ^Closed

Hi, I booked ticket *n **th FEB **** for round Trip Bangalore to Bhubaneswar (on **th March) and Bhubaneswar to Bangalore (on **th March) with PNR number CNYYKK in Make my Trip. However, due to lock-down i cancelled my flight on Bangalore ...

May 09, 2020 by Patitapaban sarangi

Make My Trip - Refund of flight tickets not provided ^Closed

I have made a booking through make my trip for europe due to covid-** the airlines cancelled my travel and not giving me refund and make my trip is asking me to bare the cancellation charges!...

May 08, 2020 by Prasidh MJ

Make My Trip - Make my trip refund issue ^Closed

Dear Sir/Madam Reference Booking id— NN************* NAME : Joban Preet Singh, PNR : CMALDU TICKET NO : ***-********** booking date--**-**-**** I am writing to you in connection...

May 08, 2020 by jobanpreet singh

Make My Trip - Refund not initiated in account ^Closed

I paid ****Rs . through Debit card For bus ticket Delhi to basti for *th may but bus has been cancelled due to lockdown extention and Make my trip Refunded the balance in mmt wallet which can be used for hotel and ticket booking at mmt but I do...

May 07, 2020 by Vijay kumar

Make My Trip - Hotel booking cancellation refund not possible ^Open

I had booked a room at Hotel Mountview, Chandigarh for * days from *nd to *th of July ****, to attend a medical conference through Make my trip. In view of the prevailing situation, the conference is cancelled. Therefore i want to cancel my boo...

May 07, 2020 by Dr Sachin George

Make My Trip - Refund not initiated ^Closed

i booked tickets from makemytrip(mmt) and the flight(spice jet) got cancelled due to pandemic , later when i talked to spice jet staff they told me they have already transferred the amount in the mmt account , but the mmt guys are saying they h...

May 05, 2020 by biwek dusadh

Make My Trip - MAKE MY TRIP CANCELLATION REFUND ^Closed

E-Ticket for Booking ID : NF************** - CANCELLATION REFUND: Refer my above booking Cancellation Refund I had send you VARIOUS EMAILS, FACEBOOK COMPLAINTS FROM LAST * months as I wnt my refund IN MY BANK ACCOUNT and on **st March you...

May 05, 2020 by SUSHIL MOHAN

Make My Trip - TRAIN CANCELLED BUT REFUND AMT NOT RECEIVED ^Open

ear sir, madam Sub: Train cancelled due to Covid -**, but my refund amount of Rs. **** + Rs. *** not received yet On * Apr **** as a part of our tour, regularly we book a train tickets on Make my trip app from Kakinada to Hydera...

May 04, 2020 by RAMKUMAR SIDAGAM

Make My Trip - Flight amount not refunded ^Open

Hi , I have booked my flight on march last week **rd , the flight was cancelled by the indigo airlines due to Corona and they have refunded back the money to make my trip , but make my trip team still have not refunded my money to my account , ...

May 03, 2020 by Shankareev m R

Make My Trip - Have not received refund from Make My Trip and not responding ^Closed

My Wife Sreelakshmi C S (SreeLakshmi Chandrika Sasidharan) booked flight ticket via Make My Trip (Booking ID : NN*************, PNR - MYJXPF & E-Ticket Number : ***-**********-**) to travel as below: DEL-DXB : **th March **** : EK-*** DXB-CDG...

May 03, 2020 by S V Jaya Krishna

Make My Trip - Refund not provided ^Open

Hi , Cancelled My Two bookings on **th April but till now no confirmation on refund has been provided - Booking ID NN************* and NN************* Both tickets are of Emirates and they declare full refund for cancelled flights and a...

May 02, 2020 by Apurba Goswami

Make My Trip - Partial Refund not received ^Closed

I had booked a ticket as per Booking ID NN************* and PNR ZKZLQZ which was cancelled by Indigo due to COVID-**. I applied for refund to Make my Trip and they refunded partial amount. Then I called Indigo and they refunded the partial de...

May 01, 2020 by Blessen David

Make My Trip - Train ticket refund ^Open

The train ticket refund amount is not credited in my account.due to cancellation of all trains due to covid....

May 01, 2020 by Aishwarya keerty

Make My Trip - Refund Not intiated by Make My Trip ^Open

My flight from Chennai to Guwahati was on **th March **** cancelled due to corona virus outbreak and nationwide lockdown. After the ticket cancellation I reached out to Airlines on **th and they responded me with a mail stating about my refund ...

Apr 27, 2020 by Rajesh Kumar mishra

Make My Trip - Credit Shell of full amount not given ^Closed

I have booked an international flight ticket through MMT on british airways and due to corona virus i had cancelled my travelling where it was clearing mentioned on MMT and British Aurways website that they are providing full credit with * year...

Apr 25, 2020 by Amit Jain

Make My Trip - Aeroflot flight cancelled but refund not processed ^Open

Hi, Due to current lockdown situation in India and most part of the world due to covid -**, I had to cancel my trip to Switzerland in April ****. I would like to raise a complaint of no response from the make my trip team regarding my query of ...

Apr 24, 2020 by MANISH AGARWAL

Make My Trip - Refund of flight Tickets due cancellation of flught due to bad weather ^Open

My flight from chandigarh- to Dharamshala by Air India on **th March **** was canceled due to bad weather and confirmed in writing that our refund will be issued to Air India to Make my trip. Make my trip has refused to give refund. No way to c...

Apr 23, 2020 by Milap Raj Bhansali

Make My Trip - Cancelled Train fare not refunded ^Open

I have booked Train ticket via Make my trip on **.**.** from Erode to Triupathi- Travel date : **.**.**** Booking ID ref : NR**************** PNR No ref : ********** Amount paid via RBL Bank CC : Rs. **** ...

Apr 21, 2020 by VENKATARAMANAN S

Make My Trip - Need full refund as got cancelled directly from airline ^Closed

I have directly cancelled booking from indigo airline due to corona virus but make my trip has not refunded my money and not answering calls...

Apr 20, 2020 by Amardeep singh devgan

Make My Trip - Wrong refund against cancellation of MMT booking Id ^Closed

I add book ticket from MakeMyTrip for **th of April **** with booking ID : reference number NF **** *** *** ****. Indigo booking reference number is NHT*TP The flight was rescheduled by indigo airlines and with the available option I cancel ...

Apr 20, 2020 by Rajiv Mehrotra

Make My Trip - Ticket refund not done by Make my trip ^Closed

I booked my train ticket from Make my trip of having amount Rs ****/-. I got an email from make my trip on **.**.**** that i will get my refund amount within * days but already ** days passed but still refund awaiting. During this pandemic, t...

Apr 19, 2020 by MANI SHANKER MISHRA

Make My Trip - Nonrefund of total airline ticket amount ^Closed

I have made a booking with MMT for **th april, **** from Mumbai to Delhi. To my astonishment, I was only refunded an amount of **** against the payment of **** made by me to book my tickets. I had contacted the airline in this regard and they...

Apr 18, 2020 by abhishek sharma

Make My Trip - Utilization of credit shell ^Closed

I am Arghya Banerjee. With reference to my booking id: NF************** of indigo flight for travel date **th March,**** from Mumbai to Kolkata,I hereby inform that the amount is kept in form of credit shell against PNR: KNGJVN. and the same i...

Apr 17, 2020 by ARGHYA BANERJEE

Make My Trip - Refund is not processed for the cancelled hotel booking ^Closed

Hello sir, I had done the booking from Make my trip for the Hotel stay at Darjeeling, Lachung(Gangtok) & Bagdogra. The overall period of hotel stay was from April **, **** to April **, **** (includes all the * locations) As you are aware d...

Apr 17, 2020 by Jaydeep Joshi

Make My Trip - I booked with make my trip ^Open

make my trip booking was **/**/**** and after lockdown i try to change date or refund my cancelled flight by airasia airlines after i try also to recover my refund with airline they say you can call agent who made your ticket but make my trip...

Apr 17, 2020 by Imran ahmed bhat

Make My Trip - Cancelled flights not refunded ^Closed

Two Individual flight tickets from Bangalore to Bali via Kuala lumpur was cancelled by the airlines on March **rd and I have immediately raised a cancellation on Make my trip the same day, till date no one has contacted us for offering our refu...

Apr 16, 2020 by Shashank

Make My Trip - Refund of airline tickets ^Closed

In view of the COVID ** lock down and our travel to england and europe date falling in the lockdown period, we want a complete full refund of our tickets...company forcing us to accept vouchers which is not acceptable to us. we cannot decide ou...

Apr 16, 2020 by arpita

Make My Trip - Refund Pending ^Open

The AirAsia airlines team gave back Rs ***** to Make My Trip on because of all the flights canceled due to Corona. But Make My Trip did not give my refund amount until Called and mailed several times to Make My Trip but no response Fligh D...

Apr 16, 2020 by Yogesh Dnyaneshwar Gulhane

Make My Trip - Flight got cancelled ^Closed

This is to inform you that I have booked a flight from LGA-DEL and flight was scheduled on **th April **** at **:** hours. Today the Indian government has announced lockdown in India till *rd of May ****. So my flight to delhi has been cancelle...

Apr 14, 2020 by Kanishk Bahl

Make My Trip - No refund on air tickets cancelled by airline ^Open

I booked my flight from Delhi to Berlin connecting via Moscow on ** march which got cancelled due to Covid **. They are refusing to give any refund....

Apr 14, 2020 by Kashish Grover

Make My Trip - Didn t Recived Refund ^Open

I booked a hotel using mmt on * jan **** due to lockdown i cancelled it on ** march but till today ** apr **** no refund is issued under my favour and when i contacted mmt representatives then the asked for bank statement and said that wait for...

Apr 13, 2020 by Sonu Singh

Make My Trip - Refund pending ^Open

I had cancelled my booking of ** March with PNR MKSRTG due to Corona epidemic.But I have not received my refund amount.As Make My Trip was the medium through which I booked my ticket,it is responsible for the payment of my refund....

Apr 11, 2020 by Shanu Sinha

Make My Trip - Refund of airfare from make my trip ^Open

While I was trying to book a ticket from Dubai to Mumbai and return initially amount got deducted from the credit card and in next *-* minutes I received a notification saying the tickets have been canceled and the money shall be refunded. I bo...

Apr 08, 2020 by Manoj Mewani

Make My Trip - Refund not reflected in my account ^Closed

Flight from lko to yyc and yyz to lko I cancel flight booking but refund is not reflected in my account...

Apr 07, 2020 by ANKIT PATHAK

Make My Trip - Hotel Stay ^Closed

Booked a stay in Mandarmani for * nights which I could not complete because of the COVID** pandemic. Requested refund for the same and told that I would be receiving a refund in * working days. Still no refund...

Apr 07, 2020 by Sourabh Kumar

Make My Trip - Airline Tickets and Fares complaint ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I have planned a holiday trip to Thailand on Feb ** - ** and i paid the initial amount of **K ON Nov month . M...

Apr 06, 2020 by Srinivasan

Make My Trip - Non refund ^Closed

My two booking I'd *) NF************** * )NF************** One booking was on **st March the other is from **th April , after having a long chat I was able to cancel my booking on **th April from the airline directly without any cancellatio...

Mar 31, 2020 by Shobhit srivastava

Make My Trip - Booking ^Open

The indigo airlines team gave back Rs ***** to Make My Trip on ** March **** because of all the flights canceled due to Corona. But Make My Trip did not give my refund amount until ** March **** Called and mailed several times to Make My Trip...

Mar 31, 2020 by VINAY SHARMA

Make My Trip - Refund And Cancellation waiver By Make My Trip Cheated as No one Picks Call for existing booking ^Open

I have canceled my flight ticket to Booking ID - NN ************* Mumbai to Sharjah - Round Trip On travel dates - ** April **** & ** April ****. Just because Make My Trip has not guided their customers whose tickets were already booked. They...

Mar 30, 2020 by Rahul Pathak

Make My Trip - Flight cancellation and refund not happening ^Open

I have booked flight ticket from make my trip on **th March ****. My booking ID is NF************** for **th of March ****. However due to covid ** and lockdown the flight has been cancelled and airline is refunding the amount without cancellat...

Mar 30, 2020 by T.Arun Kumar

Make My Trip - UNETHICAL and UNPROFESSIONAL Business Practice ^Closed

Our family meets up every year during our annual family trip .This year we had booked tickets for Tokyo. I, my wife and my brother were flying from Bengaluru to Tokyo. And, my mom was flying from Mexico to Tokyo. Japan Airlines was planning to ...

Mar 30, 2020 by Apoorv VKRao

Make My Trip - Train Cancellation Refund ^Open

I booked train ticket for **th March from Pune to Bhopal. But later cancelled it. I got message in my cell " PNR ticket cancelled, Amt *,*** will be refunded in your a/c with in *-* days. Please check your account/instrument from which this tkt...

Mar 28, 2020 by Naveen Chourasia

Make My Trip - Amount not refunded ^Closed

I was not able to reach hotel in patnitop (hotel samson) on ** March **** due to landslide and the other way army did not allow us.booking id-NH*************. I called may times but mmt is telling that ticket is open and we will find a resolut...

Mar 25, 2020 by Manish Mishra

Airlines has cancelled my flight and make my trip has not initiated my cancellation request and not refunded till date. Tried contacting there customer support serval times but the IVR is not allowing to connect me to the concern department and...

Mar 25, 2020 by Chethan B N

Make My Trip - Refund not processed from 10 days ^Open

I have cancelled the flight with flight non operational reason from IXE to Dammam the flight itself got cancelled so i claimed the refund that too fiull amount , when i called the airline they said refund has been already issued and credited to...

Mar 23, 2020 by Afroz

Make My Trip - Refund issue ^Closed

I have booked a flight ticket with Make My Trip and due to flight rescheduling i had to cancel the ticket. I spoke to airlines they said the cancellation is ***% refundable as flight is early more that **min. I have cancelled with MMT (Agent), ...

Mar 23, 2020 by Nikesh Kedlaya

Make My Trip - Flight booking cancelled ^Closed

I have booked a flight from new delhi to jabalpur on march **th and without any notification, MMT cancelled my booking. I had contacted airline directly and they informed it is cancelled by MMT and they cannot assist further....

Mar 19, 2020 by Rohit Vaish

Make My Trip - Dubai Travel Package Refund ^Open

Hi team, I had booked a package to Dubai from make my trip for my travel on **rd April to **th April. My booking ID is under name of Ankur Madan and the booking ID is NL*************. The total package was for Rs **,*** and I already paid the...

Mar 19, 2020 by Ankur Madan

Make My Trip - Complain against MMT ^Open

Hey, This is to bring to your notice that I haven’t received the refund for the trip that I have cancelled on */**/**. I have already told somebody from MMT team the reason for the cancellation. I am again putting it here. “I have a...

Mar 18, 2020 by Anupama rawat

Make My Trip - Refund for cancelled flights ^Open

My booking dated **th Dec **** in Jet Airways through Make my Trip was cancelled by the Airlines. Make my Trip has not refunded my money till date. Lately they have stopped communicating on this....

Mar 17, 2020 by Tamal Baran Das

Make My Trip - Inadequate refund against ticket cancellations ^Open

Inadequate refund against ticket cancellations.Flight ticket booking for a round trip was on **/**/**** and **/**/**** from Kolkata to Bengaluru and vice-versa.Cancellation of ticket was on **/**/**** due to news of coronavirus so I expect a co...

Mar 16, 2020 by Rudrasish Bagchi

Make My Trip - Ticket not cancelling and not refunding the full amount ^Open

I had booked a ticket for MCT-Cok-TVMCT via emirates through make my trip due to covid-** i need to cancell my ticket and refund the full amount but ow they are not picking the calls/chatting or cancelling or refunding my ticket, my travel dat ...

Mar 14, 2020 by Mammen Pallickal Alex

Make My Trip - Request for Changing of dates through Makemytrip helpline number not happening ^Open

Cancelled my ticket via the airlines on *th March ****, amidst the Covid-** outbreak and Government restrictions, but haven't received any confirmation on the refund yet. Tried calling several Make my trip customer support numbers and email, ...

Mar 13, 2020 by Riya Joy

Make My Trip - MMT cancellation related ^Open

Hi, I booked a honeymoon package for my brother and to be sister in law from MMT.The trip was supposed to be started on **th march and tye marriage was supposed to be done on **rd feb ****.Unfortunately marriage was cancelled just * days befor...

Mar 08, 2020 by Seerat fatma

I am not being able to reschedule my flight booking due to coronavirus even though I'm willing to pay for the excess charges, either through chatbot or through the mobile. ...

Mar 05, 2020 by Abhijit Pratap Singh

Make My Trip - Refund Requried on Singapore holiday booking due to coranavirus ^Open

I am fear to travel to Singapore with my * years old child and wife due to coranavirus for holiday trip which planned on April **' ** I requested make my trip team for the cancellation But They are not ready to do the refund Main concern...

Feb 20, 2020 by Subin B

Make My Trip - False information on Baggage allowance ^Open

I have booked my flight from Amsterdam to Varanasi and Cochin to Amsterdam recently using Make My Trip. Two incidents of false information has occured as follows: *. Amsterdam to Varanasi: This flight had an international and domestic travel. ...

Feb 19, 2020 by Vishal Raveendranathan

Make My Trip - Booking filed and amount not refunded ^Open

I have attempted a flight ticket booking on Dec **, ****, there were * failed transactions were the amount was deducted from my HDFC and SBI for Rs.*****. Make my trip has processed refund to my HDFC. however i haven't received refund to my SB...

Feb 17, 2020 by Mahesh M

Make My Trip - MakeMyTrip cheats with this hellhole ^Closed

I booked an hotel in Ongole as part of travel with my team from the **th January last week. My stay at Regalia, Tirupati was pleasant. I reached Soumya International at Ongole the next day i.e **th midnight. Me and my team were greeted to rats ...

Feb 05, 2020 by Ashok Maridas

Make My Trip - Extra chares levied on my credit card without any intimation ^Closed

MMT levied **** charges on credit card bill without any notice or any mail confirmation. Who have given authority to them like such passing such charges. This is really fraud happening by MMT levying charges to customers account.I will urge eve...

Feb 01, 2020 by Smita Deepak Ghosalkar

Make My Trip - Fake promise of service ^Open

MMT is creating their own rules and making hidden profits. As per MMT, in double back scheme Akshay Ramesh Gajera and Akshay Gajera are two different name, whereas registered Email id and Mobile no are same. Company like MMT need a prop...

Jan 31, 2020 by Akshay Gajera

Make My Trip - Full refund denied ^Closed

My Booking ID NF**************. Flight booked in Air India through MMT on **th feb,****, got cancelled by the airline itself due to operational reason. As per Air India I am eligible for full refund and they also transferred the full amount ...

Jan 29, 2020 by Souradeep Dey

Make My Trip - Money deducted without ticket being booked ^Closed

made a payment of Rs ****.** from my BHIM app via upi at **:**:** for booking a train ticket, but to my surprise, no booking process was done even after the transaction was successfully made. I am really disappointed with this as I've been usi...

Jan 29, 2020 by Christy Isadore

Make My Trip - Train ticket booked but not visible in my booking history ^Open

I have booked train ticket from Makemytrip app ID no.NR************ transaction ID no. *************** Bookung date:**-**-**** but not visible in my booking history and now i wantto cancel the booking but there is no help from MMT team. Please...

Jan 25, 2020 by Jessica fernandes

Make My Trip - Fraud Charges ^Closed

We tried to book airline tickets from make my trip , amount deducted from my credit card but no booking was done and the payment is failed as per make my trip. We raised a dispute with Bank and after a few days we have recieved a confirmation f...

Jan 17, 2020 by Yash Narula

Make My Trip - Misguided travel itinerary ^Open

We recently booked our travel through Make my trip for our trip to Agra, Mathura and Vrindavan. All the travel arrangements were ok but our travel itinerary was not practical. Just to highlight a couple of things *. All Temples in Mathura and...

Jan 12, 2020 by Tejas Deepak Kekatpure

Make My Trip - Make My Trip Fake Promise And T C ^Open

Dear Team, I have done a complaint in consumer forum help line no my ticket I'd no ******* I have made a booking in hotel Lalit Mumbai On **st December ****, For * Peoples, I have done the hotel booking from make my trip my booking id...

Jan 08, 2020 by Ajay Singh

Make My Trip - Cancelled my air ticket ^Closed

*. I booked two tickets from BOM-BLR for ** December, on Make My Trip App (for Air Asia ), on * December. for Rs. **** paid to Make My Trip *. On ** December, I partially cancelled the ticket - for one of the passengers and received refund fo...

Jan 04, 2020 by Hemant Gaule

Make My Trip - Accomadation not given ^Closed

I had booked hotel accommodation for * nights for * room and paid full amount.While checking in the hotel denied checking stating they are fully booked make my trip asked to wait for ** min and even after * hours no resolution was provided .The...

Dec 24, 2019 by Niloufar

Make My Trip - Customer care is not responding regarding to women safety ^Closed

I have reviewed refund from my airlines due to medical emergency and refund for the same has been initiated by Makemytrip a month ago on **th November but its not showing in my account. So I asked for payment reference number * weeks ago and t...

Dec 24, 2019 by Mahima

Make My Trip - Passenger refused to sit in flight ^Open

I deepak booked a ticket on **th November **** for my cousin sister Novepreet Kaur. Who was going on study visa. (Delhi-Brisbane). Her ticket was booked with Make my trip, Qantas Airways PNR no. KT*RXT. Flight day **th November **** (Qantas A...

Dec 21, 2019 by Deepak

Make My Trip - REFUND NOT RECEIVED ^Open

I BOOKED THE "REDWOODS HOMESTAY" IN WAYANAD THROUGH MAKE MY TRIP FOR **/**/** TO **/**/** BY PAYING THE ENTIRE AMOUNT OF RS. **,***/- WHEN I CALLED THE HOMESTAY I WAS TOLD THAT THEY HAVE NOT RECEIVED ANY BOOKING CONFIRMATION FROM MAKE MY TRIP ...

Dec 14, 2019 by SAVITHA RAMESH

Make My Trip - Amount Not refunded ^Closed

I have booked a room through make my trip and paid the money through online ****/- The check in date is **th December and check out date is **th December. I went one day before to the hotel and requested the hotel official to change the date, t...

Dec 13, 2019 by pavan

Make My Trip - Cancelled already booked room ^Open

I booked a hotel at Darbhanga named hotel A.P palace through make my trip bt when I reached hotel then receptionist told me that room is not available & if available then charges per night will be ****/- . We have hiked the price & intimate it...

Dec 11, 2019 by Brijender

We reached the airport at around **.** A.M, we waited for about ** mins for the pick up to arrive and he reached there but we saw another co passenger in the car who was sent was very drunk and the driver was drunk too, we immediately asked if ...

Dec 07, 2019 by Harish Kumar s

Make My Trip - Hotel check in denied and refund is not processed ^Open

I have booked for a hotel in Portblair ( Andaman Capital ) via Make My trip app and i have paid advanced booking amount of *,***. But when i reached the hotel for check in they have denied entry and told they will not accept booking made throug...

Nov 28, 2019 by ARUN BABU CHACKO

Make My Trip - Refund not provided ^Closed

Hello i booked rail ticket from Mathura Jun Bhopal Jun .I cancelled the train with certain reason and i paid the amount by debit card ***.when i cancelled the train option of refund reflected clicked on refund it showed that *** amount will be ...

Nov 27, 2019 by Santosh patidar

Make My Trip - Wrong Booking Information ^Open

Booked a Singapore Hotel with Make My Trip with an early check in request. The request to the hotel was not conveyed by Make My trip which resulted in my paying SGD ***.** (Rs. *****) to the hotel. The booking voucher of Make My Trip says that ...

Nov 21, 2019 by Manoj Bhatia

Make My Trip - Less refund of cancellation amount ^Closed

We have booked Flight tickets trough make my trip for our Director and his wife from CCU-Varanasi-CCU on *th and **th with zero cancellation assurance. Lately, when we tried to cancel it, they didn't returned us the full amount though it was a...

Nov 11, 2019 by Devika

Make My Trip - Flight cancelled ticket refund issue ^Open

I have booked my tickets through Make My trip. COM website on **th of march **** from Dammam (Saudi Arabia) to Rajkot. My Booking ID is NN*************. Unfortunately, Jet airways stopped all its flights, I canceled my tickets but still, I ...

Nov 07, 2019 by Mahesh Ghanshyambhai Joshi

Make My Trip - Denied accomadation in three hotels within one month after making full payment online ^Open

THE GRIEVANCE IS RELATED TO BELOW MENTIONED ISSUES. *) THE BOOKING FOR HOTEL NAME OYO **** HOTEL PRINCE GARDENIA FROM **TH SEPTEMBER TO **TH SEPTEMBER WHERE I DID PREPAYMENT MORE THAN WEEK AGO I WAS DENIED ACCOMMODATION BY THE PROPERTY OWNER ST...

Oct 31, 2019 by DR SHYAM SINGH

Make My Trip - Hotel booked and got confirmation but denied when reached hotel and make my trip didn t took any act ^Open

I booked an hotel from make my trip they confirmed the booking status and I also made the confirmation call they said all fine but when reached hotel the hotelier denied room and make my trip was also not helping and giving any support just fak...

Oct 15, 2019 by Atul Kumar

Make My Trip - Hotel service not up to the mark ^Open

Few days ago i booked a hotel from MMT named Hotel paradise in Jaipur (Rajasthan).The ratings showed that it is a four star hotel.But when i reached there nothing looked like a four star.The rooms were dirty,staff was not so co-operative.I want...

Oct 14, 2019 by Nitesh Meghnani

Make My Trip - Cancelled Hotel Booking from Make my Trip still appearing as completed and no refund ^Open

When I tried to cancel my hotel booking at Chandana Inn, Guruvayoor , Make my trip servers are down. (It works for booking. But not working for cancellation!!!). Then called on the phone link and give instruction to cancel. No response till las...

Oct 11, 2019 by Sunil Kumar Gopinathan Pillai

Make My Trip - No refund ^Closed

Hello! I have my tickets booked for Kashmir for **th to **th Oct, considering the adverse conditions in Srinagar at the moment it is not safe to travel however I am not getting any refund for the same, why should it get down to my pocket for...

Oct 05, 2019 by Geeta Tripathi

Make My Trip - Flight booking timings issue ^Open

I have booked a flight from Mumbai to jaipur, intially when I booked the ticket timing's of flight was showing *.** departure,, which means morning hours, accordingly I made another booking from jaipur to another destination taking * hours in h...

Oct 04, 2019 by Surender Kumar swami

Make My Trip - Hotel Booking Cancelled ^Open

I had booked a hotel at Delhi to stay on ** and check out on ** September through Make my trip App. When I reached Delhi on **, I was aghast to know that my booking in the Hotel was cancelled. On enquiry with MMT, they said it had been cancelle...

Oct 03, 2019 by Rajesh D Pai

Make My Trip - Fraud by Make My Trip ^Closed

I booked a hotel with Make My Trip and paid the amount with an option of no cost EMI ( for * months) Once the payment is done they wont convert it to EMI and take the whole payment from my bank. This is Pure cheating, they lure the customer in...

Oct 03, 2019 by Amit Kumar Chauhan

Make My Trip - False information on the app / Fake promises ^Open

I booked from mmt app. A villa in Kodaikanal for * guests. And also requested for early check-in. The next day I called the hotel about the early check-in and then I got to know that they will give me a villa instead they will give * rooms in a...

Sep 27, 2019 by Avdhesh Shishodia

Make My Trip - Missed flight due to incorrect information ^Open

I missed my flight on **.sep.**** from Bombay to Allahabad due to incorrect information from make my trip . This happened due to a mail from make my trip informing me about the terminal change. In reality there was no change in the departure te...

Sep 26, 2019 by Nimisha Roy

Make My Trip - Wrong cancellation by Make My Trip ^Open

I have booked two tickets on **th of July and **th of July **** as per below details from MMT:- NF************** ----**th OCT----Ahmedabad to Kolkata NF**************----*th NOV----Mumbai to Kolkata A msg has been received on *th of Sept tha...

Sep 17, 2019 by RANADIP BHAUMIK

Make My Trip - Difference in my name with agency and air line tickets ^Open

Loss is anticipated if I have to reschedule my ticket due to differences in agency ticket and air India ticket . ADT added in between my name is due to some problem in software of this agency. Those who booked through other agencies or air li...

Sep 05, 2019 by Ajay earnest cotton

Make My Trip - Refund for the flight ticket ^Closed

I was trying to book a flight ticket from Manama to Kozhikode. But the ticket was not booked even after making the payment. Money has got deducted from the account (Rs. *****/-). I have contacted make my trip multiple times. I have the recordin...

Sep 03, 2019 by Mehana Rahim

Make My Trip - Claimed amount not received ^Open

I am the F* visa student travelling to the USA for the first. I booked a flight from Make my trip. My itinerary is Bangalore (BLR) to Abu Dhabi (AUH) Alitalia by Etihad Airways. Abudhabi (AUH) to Rome (FCO ) Alitalia by Etihad Airways and fro...

Aug 29, 2019 by Manoj

Make My Trip - Bad cab service ^Closed

Reference ID:[******-******] Cab Issue Incident date ** Aug. Complaint logged on **th Aug Last contact on ** Aug Escalated to Mr. Deep Kalra on ** Aug Dear Sir, I feel sorry and pained to bring a very small issue to your notice. I am...

Aug 27, 2019 by Sushil

Make My Trip - Hotel check in denied no solution received within standard time ^Open

Booking ID NH*************. The hotel denied check-in and I booked a complaint at make my trip and they took maximum ** minutes but no solution received within ** minutes. ...

Aug 23, 2019 by Suthirtha Paul

Make My Trip - Wrong cancellation ^Open

I had booked a to and fro flight from Chennai to goa and goa to Chennai. The Chennai to goa flight was cancelled by the airline due to non operating flight. When I had asked for a refund for Chennai to goa flight , make my trip cancelled my goa...

Aug 21, 2019 by Shristi

Make My Trip - Charged for service not provided ^Open

I had booked adventures of Jordan through MakeMyTrip. It was joining directly without flight. I booked my package through an agent and clearly, it stated the price was inclusive of visa fees. He was not very helpful in communication and providi...

Aug 20, 2019 by Shilpa R S

Make My Trip - Non refund of travel amount ^Open

I booked a holiday trip and flight via make my trip to Kerala. Just a day after booking floods affected in Kerala. I was about to travel with my wife and an infant and paid ***** rupees to Make my trip for booking confirmation. But when got new...

Aug 19, 2019 by Sameer dhingra

Make My Trip - Booked 5 rooms and got 4 rooms with no drinking water and no service at all and road to resort was l ^Open

I have booked * rooms in oyo regular resort through make my trip in which the reviews were very good about the resort. When we reached Gokarna for * hours we have searched for resort and there was no one to give the service. At last some guy...

Aug 18, 2019 by Basavaprabhayya Hiremath

Make My Trip - Refund not given by the company ^Open

I had * tickets from srinagar to leh but due to the sudden emergency and prevailing situation in srinagar we had to cancel the tickets as per the guidelines i initiated the process on *th of august and till today as of ** august i have not got ...

Aug 18, 2019 by Riyan

Make My Trip - Worst service by Makemytrip team ^Open

I booked a hotel through makemytrip for my client from South Africa. We had a very worst experience at a hotel so we went to one more hotel. I requested to make my trip people cancel the existing and go for a new booking. The issue finally reac...

Aug 13, 2019 by Surya

Make My Trip - Package not delivered ^Open

I have booked a package from Make My trip on **rd May **, Executive of MMT Rakesh Sharma (**********, **********) is dealing with me at that time. On **-May-** he is demanding to pay ***** Rs through a payment link he sends me the payment link....

Aug 10, 2019 by VEERU SINGH

Make My Trip - Refund against cancellation ^Open

I booked a round trip flight ticket for my uncle in make my trip app, on **th August **** and **th August ****. Due to health issues he couldn't come. I want to cancel the booking, the refund I'm getting is zero for that ticket. Please help me ...

Aug 09, 2019 by V V Satya Sainath Pilla

Make My Trip - Hotel denied check in after online payment ^Open

PNR: ********** Booking Id: NH************* They said their minimum tariff is *** and they stopped me to check-in. Kindly followup. Payment is already done. I was very helpless. I tried calling MMT support but their executive said to wait for...

Aug 07, 2019 by Jayant

Make My Trip - Gave booking to hotel which is not exist ^Open

I booked hotel by make my trip app and also made online payment.but when I reached to hotel location that hotel was not there and I reported same complain to online mmt customer support over call. But no support given and only waste my time. St...

Aug 01, 2019 by Sachin s

Make My Trip - Money not refund ^Open

Ordered the hotel for sister in Nainital but turned out to be in Bhimtal asked to cancel the booking and refund money said not possible. Called them several times escalated the matter still no response. In fact, every time call-out on hold my e...

Aug 01, 2019 by Siddharth Mathur

Make My Trip - Cancellation of Booking not done ^Closed

I had booked a hotel stay for * nights which I wanted to modify on the same day for * nights. However after * days they denied the same saying booking is not cancellable inspire of the booking being for a period after * months and cancellation ...

Aug 01, 2019 by Anand Kikani

Make My Trip - MMT not giving Refund even after package under visa protection plan ^Closed

I, Vikram Singh Bhati have booked European dream tour **** under visa protected plan, my booking ID - NL************** from ** July **** ** August **** for ** nights ** days, along with my wife Nikita Bhati and my brother Aditya Bhati along...

Jul 22, 2019 by VIKRAM SINGH BHATI

Make My Trip - Refund issue of payment ^Open

I booked a hotel in chennai the name is oyo guindy chennai from **th july to **th july for * guests * rooms I paid the amount ₹**** through online. Due to some transportation failure i couldn't reach the hotel, while the time of check in a...

Jul 22, 2019 by Ajay

Make My Trip - Solo female traveler left stranded at dead of night by Make My Trip when hotel refused check in on a ^Open

I booked a hotel using Make My Trip for the dated **-**-**** to **-**-**** (one night) and made online payment. However when I reached the hotel on **-**-**** (* pm), I was told by hotel management that no rooms were available. On asking since ...

Jul 21, 2019 by Swati Rawat

Make My Trip - MMT has charged more than the total shown in invoice of Air plane ticket ^Open

I had booked flight Delhi to Singapore on **/**/**** by make my trip through jet airways but air line already cancelled in April **** ...but my refund not given make my trip till now... Vijay Kumar Saxena Booking ID NN*************...

Jul 14, 2019 by Vijay Kumar Saxena

Make My Trip - Refund amount ^Open

Amount is refunded from indigo airlines to my make my trip but there is no clarity on when it is going to get refunded to my account...

Jul 10, 2019 by Rajil Chandra

Make My Trip - Need Refund for cancelled tickets ^Open

Dear Sir/Mam, Trust you are doing well. Myself Sharukh Naushad from Noida. I had booked two online Bus tickets using makemytrip.com on Wednesday, **rd July, ****. I paid the tickets fare using net banking. But the tickets were cancelled(In f...

Jul 08, 2019 by Sharooque Naushad

Make My Trip - MMT booked room not as described ^Open

For our recent trip to Bhutan, we have booked hotels through Makemytrip. Out first stay was at PARO and we have booked an AC room through MMT. When we reached the hotel we came to know from the reception that there is no AC/FAN available at the...

Jul 04, 2019 by Prathap Gangireddy

I have booked a round trip DEL-to-GOA. I am facing a problem regarding payment. I supposed to pay ***** Rs but ***** Rs has been deducted from my account (find the attachment). For a clear view check invoice_*.pdf and Bank_deduction.pdf. Pleas...

Jul 03, 2019 by Gauri sharma

Make My Trip - Make my Trip Fraud ^Open

I tried to book a round trip from Hyderabad to Jindal Vijay Nagar but I received the ticket for the opposite route of the preferred trip which means that the sectors were exchanged. Now there is no refund for this nor the date change as they ar...

Jul 01, 2019 by Ritu Saini

Make My Trip - Flight Delayed cause of Technical Issue & missed connecting flight ^Open

I have booked my ticket through Make my trip vide ID NN************* from Delhi to London on ** March **** and back London to Delhi on ** April ****. Both tickets were cancelled on ** March **** and ** April **** receptively. I have contacted m...

Jun 26, 2019 by Satbir Sharma

Make My Trip - Refund for Make my Trip ^Closed

This is with regards to flight booking ID: NN************* and the date of booking was *th January ****. I had purchased a round trip from London Heathrow to Kolkata (PNR number: IWENSB, E-ticket number: ***-**********), from MakeMyTrip. My...

Jun 25, 2019 by Shreya Roy

Dear, As you know **th May **, **: ** flight G*-*** - BOM to DEL flight got delayed by * hrs due to technical problems (they change the flight) & cause of that we two passenger (Sachin Ghadge tickets via make my trip ( PNR no -D*PKGC) misse...

Jun 24, 2019 by sachin ashok ghadge

Make My Trip - Cancellation of Air Ticket without prior intimation ^Open

On *th January **** we booked air ticket from Mumbai to Kolkata which was confirmed. But afterwards MMT sent an email on **th April that they are unable to complete the transactions and refund process have been initiated. But now MMT is saying ...

Jun 20, 2019 by Baby Samanta

Make My Trip - Service not provided and charged twice for the service ^Closed

I had booked adventures of Jordan through MakeMyTrip and it was joining directly without flight. I booked my package through an agent called S.B and clearly, it stated the price was inclusive of visa fees. He was not very helpful in com...

Jun 19, 2019 by shilpa patil

Make My Trip - Flight cancelled & no refund done ^Open

I had booked Amritsar - Mumbai ticket for Jet Airways via Make My Trip (Booking ID: NF**************). But Jet cancelled the flight, as per attached document. Now though MMT is confirming for past * months for making refunds, but not doing any...

Jun 19, 2019 by Sanjay Dsouza

Make My Trip - Extra charge incurred on my trip due to MMT agents mistake ^Open

I had booked a package from Mumbai to Shimla/Manali and Chandigarh then back to Mumbai. My booking Id was NL*************. I was travelling with * adults and a child and in all, we were *. The agent sent me a form to be filled up and all detail...

Jun 19, 2019 by Nadim mohammed arif

Make My Trip - Tickets got cancelled ^Closed

I had booked flight tickets from Delhi to Hyderabad with SpiceJet through Make My Trip portal bearing following details:- *) Booking ID- NF************** *) SPICEJET SG-*** *) PNR- Z****V *) Flight boarding time - **** hrs on **th Jun **...

Jun 18, 2019 by Avinash

Make My Trip - Did not get hotel ^Open

I booked a room in Jamshedpur on **/**/**** but I didn't get a room in hotel grand sakchi Jamshedpur. I had paid already for the hotel. I called customer care so many times for resolution but they didnt give any resolution or hotel to me. I suf...

Jun 14, 2019 by Subham kumar choudhary

Make My Trip - Cheating in hotel booking in Digha from Make my trip ^Open

I had booked * rooms in a hotel named 'Hotel Princes Plaza' in old Digha from 'Make my Trip'. I had paid all the money via debit card * day before my journey. When I reached the hotel the hotel manager said to me that he cannot provide me with ...

Jun 13, 2019 by CHANDAN MAJUMDAR

Make My Trip - Make my trip fraudulent activity no deal applied ^Open

Subject - Make my trip fraud activity of not applying any deal. MMT is doing fraud with me, on booking ID - NN*************. When i booked this ticket - i opted for no cost EMI, but MMT did not offer no cost EMI in the end and that is why my bi...

Jun 11, 2019 by AMIT KUMAR

Make My Trip - Make my trip fraud in package ^Open

We had booked a package online with MakeMyTrip for Himachal - NL************* worth *****/-. I have some critical pregnancy issues and doctors have suggested not to travel till delivery so we are requesting for the postpone of my current Himach...

Jun 08, 2019 by Pradeep

Make My Trip - Refund for my booking id NH ^Open

I have booked hotel lalit palace, Nainital for vacation with my family. I received the hotel voucher after three hours of booking. Due to that I didn't check the hotel address i just checked the name. But last day when i check the hotel a...

Jun 08, 2019 by Deepak kumar

Make My Trip - Service not delivered ^Open

I have booked a cab but not delivered, even refused to refund. No resolution by the team. ...

Jun 07, 2019 by Vasudev shukla

Make My Trip - Fake information about international hotel booking ^Open

I booked a hotel through MMT from Sep *-* for Langkawi city. The problem is that some information given by MakeMyTrip is wrong and confusing. While searching the hotel address in Cenang area it filters out but after booking it's showing **km aw...

May 30, 2019 by Priyabrata lenka

Make My Trip - Delayed in the flight ^Open

I booked a multi-city return flight for Mumbai-Geneva, Ljbljana-Mumbai for June **, ****, on Make My Trip (MMT) for INR *****. Based on the alternatives on the site, I booked a Turkish AIrline flight from Mumbai to Geneva via Istanbul for the o...

May 26, 2019 by Simanti Talukdar

Make My Trip - Refund of cancelled ticket not received ^Open

I cancelled two train tickets on the same day details are in the attachment. I received only one ticket refund. Refunding and booking details are in the attachment....

May 22, 2019 by Abhishek John

Make My Trip - Ticket cancellation not informed ^Open

I booked my flights from Krakow to Delhi earlier this year. My departure date was the **th of April. I was travelling from Delhi to Abu Dhabi and further to Poland. On *th May I was supposed to return to Delhi via Amsterdam. I had booked a comb...

May 21, 2019 by Sahil khurana

Make My Trip - Make my trip refund ^Open

My father had booked a ticket from Make My Trip. Unfortunately, we lost him a few days back and we are in a moment of grief. We cancelled the ticket and applied from the refund which the airline (United) has already processed. We have already p...

May 18, 2019 by Ashish Tergaonkar

Make My Trip - Refund not provided ^Closed

I have paid ***** Rs. for * flight tickets from Mumbai to Varanasi through make my trip. It was jet airways flight which was cancelled directly from them. I should get my full refund back as it was direct airline cancellation and make my trip o...

May 18, 2019 by Aanchal arora

Make My Trip - Wrong flight tickets issued ^Open

I booked my travel to Australia from MakeMyTrip. My trip included travel from India via Singapore to Melbourne, then stay in Melbourne for * days. From Melbourne to Sydney, then stay in Sydney for * days. From Sydney to Brisbane for * days, the...

May 17, 2019 by Lipi Verma

Make My Trip - We booked the hotel looking at the fake reviews and the service was not been used at all ^Open

I m disputing one of the charges made on April **, ****, for the amount of *****.** made to makemytrip company. I have used my card for another charge too but I got the service and as a good customer I will pay for that. I booked a hotel in Dub...

May 16, 2019 by Vandana sarkar

Make My Trip - Failed train ticket booking but amount deducted from account ^Open

I tried booking a train ticket via makemytrip. But after payment processed responded as time expired. Money deducted from the account....

May 16, 2019 by Chingakham Yaipha

Make My Trip - Online booking for which no support was available ^Open

I made an online flight booking from MakeMyTrip with zero cancellation facility for which I paid extra. Then when I had to cancel it no one for available to support me as the customer care site says we provide support only when you log in and d...

May 15, 2019 by JEETENDRA SINGH

Make My Trip - Regarding refund for cancellation ^Open

I had made two flight bookings from Make My Trip using MMT black but had to cancel them due to some unforeseen circumstances, for which Make my trip is liable to pay me Rs. ***** as a refund into my original payment mode. I had made my cancella...

May 12, 2019 by Aishwarya Srivastava

Make My Trip - Not giving refund ^Closed

I booked an international flight from MakeMyTrip but for some reason, I had to cancel it. But in the name of refund they just saying wait for ** to ** hrs from many days. Every day they just tell me to wait and wait. Make my trip not giving my...

May 11, 2019 by Sagar Goyal

Make My Trip - Unprofessional behaviour by the company ^Open

When I booked a holiday to Udaipur through MMT (booking ID-NL*************) I thought this trip will end well but after that, all hell broke loose. My whole trip had problems of plenty by irresponsible MMT representatives who refused to help me...

May 06, 2019 by Hemant chahar

Make My Trip - My flight tickets are cancelled without informing ^Open

I missed the flight on **th April ** (BAH -TRV) Gulf air. That day I bought a new ticket for my travel to trv on **st April **. After **nd April I applied my cancellation request for my ticket **th April. Some times later I got an email MMT say...

May 01, 2019 by SYAM KUMAR

Make My Trip - Baggage discrepancy in ticket ^Open

I had an intercity flight booked in Malaysia through MakeMyTrip. I had a checked baggage allowance of **kg and cabin baggage of *kg. But in the make my trip it was showing as zero baggage allowance. I came to know this when I was about to check...

Apr 28, 2019 by Hiral Vakharia

Make My Trip - Booking not accepted by the hotel ^Open

First of all the hotel not provided a room for me. They didn't accept the local id and even passport for identification. They said that refund will be provided for your cancellation. Makemytrip didn't refund my money. Hoping a refund....

Apr 27, 2019 by Aravind saladi

Make My Trip - Amount debited from my account but no booking confirmation ^Closed

Subject: Reference ID: [******-******] - Amount debited from my account but no booking confirmation. Booking id NH*************A*. It's been ** days since I am following up with Make My Trip on email and phone for the refund of my money. Durin...

Apr 26, 2019 by Aditi Bhalla

Make My Trip - Confirmed airline ticket cancelled by the portal ^Open

Conversation via mail are as follows: I’m writing to you after following up with your call centre team for the last * days. It's very weird that my confirmed and paid tickets have been cancelled without my consent and without any intimation ...

Apr 23, 2019 by SUNIL PARAKH

Make My Trip - Wrong booking done due to server error ^Open

I was trying to book ticket from Delhi to Hyderabad then I visited MakeMyTrip site saying there are many flights from Delhi to Hyderabad. Then I approached for flight at *.** pm in the night for **st April ****. I was ready to book a ticket and...

Apr 21, 2019 by Swapna

Make My Trip - Customer harassment done ^Closed

We booked * rooms via Make My trip for Regenta resorts in Pushkar wherein we got confirmation of the booking too and after nearly * days we received a call from the resort that the rooms are full and they don't have space for us as by mistake t...

Apr 18, 2019 by Anushruti chatterjee

Make My Trip - Asking extra amount for tour package ^Open

I have paid a total amount of the tour package. They have entered my name wrong in the flight tickets. Now they are asking extra ***** to change it. They made a mistake and I am being buried. Please take action against them....

Apr 16, 2019 by Vishnu varathen

Make My Trip - Harassed by the company ^Closed

I made a booking through MakeMyTrip for two adults and one child to Hotel Malas, Panchgani for one night on *th April ****. On arrival, I was harassed by the front office receptionist by saying that I did not provide the correct age of my child...

Apr 12, 2019 by Tina mitra

Make My Trip - Refund not made for the cancelled flight ticket ^Closed

I had cancelled round trip booking flight Delhi-Sydney on **.**.**** and till date, no refund has been done. Their support customer care and chat are absolutely pathetic. No one replies. Booking ID is NN*************. Kindly resolve this issue....

Apr 11, 2019 by SHAILENDRA KUMAR

Make My Trip - Forceful usage of cash over original payment ^Closed

The hotel normal cancellation policy allows free cancellation till ** hours before check-in time and I had double black MMT membership. I specifically called the MMT support to request that they use the normal hotel cancellation policy for two ...

Apr 10, 2019 by Manav Prakash

Make My Trip - Wrong information provided ^Open

I booked the flight ticket from MakeMyTrip portal. The ticket was booked from New Delhi to Auckland and return. At the time of booking on the MakeMyTrip portal, the fare was showing refundable. Once the booking was made. I got the pdf of the t...

Apr 09, 2019 by Hemant Rathi

Make My Trip - Refund getting delayed ^Closed

I had booked flight tickets on MMT mobile app and had taken cancellation protection. Later when more than a week before the trip start date, I cancelled it on the app due to personal reasons. It showed that refund will be processed within a few...

Apr 08, 2019 by Mayank Kishore

Make My Trip - Tickets not booked as per selected timings ^Open

In the month of February, I had booked a package trip for Kashmir. After * days from the day I booked the package, there was Pulmava attack in which we had a fear of travelling and called the travel agent to cancel the package and refund the mo...

Apr 07, 2019 by Ramya

Make My Trip - Wrong cancellation charges taken ^Closed

I cancelled my flight of **th Mar'** on **th Mar'**, directly with the Airlines. I reported the same to MMT on **th Mar using their app and got a confirmation email stating that they have received my cancellation request and would refund my mon...

Apr 05, 2019 by Kapil Chopra

I have booked a ticket Roundtrip in MMT (MakeMyTrip.com) for my manager on *nd April'** from Chennai to Delhi on *th May'** and return *th May'** Delhi to Chennai. I have selected the timings as *:** Am for *th May and *:** Pm for *th May but d...

Apr 04, 2019 by Ajaz Ahmed

Make My Trip - Booking not done ^Closed

I had booked through make my trip an international hotel booking for * nights and * days. I am a senior citizen travelling with my wife and daughter. We booked the hotel through make my trip * months in advance to get a good rate. After booking...

Apr 01, 2019 by Nikhil parekh

Make My Trip - Wrong cancellation of flight ticket ^Open

I have booked a ticket on **-Jan-****, which was wrongly cancelled by MakeMyTrip and because of that I had to book a ticket on the same night with Rs. ***** for the same flight and same sector....

Mar 30, 2019 by Rishi Khare

Make My Trip - Flight cancellation done ^Open

I booked for a flight from Delhi to Vienna via Helsinki (AY***/AY****). Unfortunately, the flight AY *** got cancelled and I re-booked on AI *** (Air India) Delhi to Paris and OS**** (Austrian Airlines) from Paris to Vienna. The initial time ...

Mar 30, 2019 by ANKUSH JAJODIA

Make My Trip - Services not provided ^Open

Reference ID: [******-******] NL*************. I have booked a honeymoon trip with MakeMyTrip and I have been robbed with their services and promises. The resort they have was can’t afford a fan and AC is far away and I didn’t find any of i...

Mar 30, 2019 by Tarun

Make My Trip - Cancelation request not resolved ^Open

I had booked my Dubai package with Make My Trip in the month of November ****. My travel dates were **-Dec-**** to **-Dec-****. I had to cancel my trip due to a sports injury I had on **-Dec-****. I had to undergo surgery after an MRI scan take...

Mar 28, 2019 by Rakesh Sarala

Make My Trip - Unpleasant experience trip to Bali ^Closed

I am frustrated after associating with mmt for our Bali trip. Multiple blunders throughout led to an unpleasant experience. We were given an expired booking link by the time issue was sorted price of the holiday package hiked. This happened twi...

Mar 27, 2019 by Ramkumar Ramalingam

Make My Trip - Wrong cancellation of hotel room ^Open

It is unfortunate that I am following up with their team desperately for last * days through no of phone calls and emails but the issues related to my trip to Indore remain unresolved. *. MMT arbitrarily without assigning any reason cancelled ...

Mar 26, 2019 by NIMIT BHOLA

I have booked: *) Tickets from Mumbai to Jaipur with Booking ID - NF************** of Rs .**,***/- *) Ticket from Jaipur to Mumbai with Booking ID NF************** of Rs.*,***/- *) Ticket from Jaipur to Mumbai with Booking ID NF************...

Mar 25, 2019 by Deepak Pandiya

Make My Trip - Refund of flight ticket ^Open

I have booked an aeroplane international ticket via make my trip from Delhi terminal t* to Brazil ( navegantes). First I booked the ticket for ** March **** departure from Delhi and return on ** April **** return from Rome to Delhi. When I went...

Mar 24, 2019 by Praveen Prakash Singh

Make My Trip - Refund of flight cancelled by airline ^Closed

Regarding Booking ID: NN*************, the flight was cancelled by Jet Airways (airline) and a full refund was promised. But MMT cancelled the entire booking and refunded just Rs. ****. This is unacceptable. I am very disappointed by MMT as a ...

Mar 22, 2019 by Purnima Pandey

Make My Trip - Want refund for cancellation of Europe tour by the mistake of the company ^Open

Booking id nf ************* Now SpiceJet cancelled their flight SG *** & thus our return flight by pnr k*qq*j booked through MakeMyTrip too gets cancelled by the airline. Now when I go to the page and scroll down to section flight cancelled b...

Mar 22, 2019 by Krishna Rajan

I have booked a Europe trip in mmt having booking id nl************* for * persons in the month of Aug **** for ** days package. The package was under visa protection plan by mmt member Ms Sudha. I have paid the total amount of ******.** out o...

Mar 21, 2019 by SOUDIP S GHOSH

Make My Trip - Very bad service from the company ^Open

I booked cab midnight at * am. Cab driver did not receive the call. MMT is not ready to refund also. booking id nc **** **** *** ****....

Mar 21, 2019 by Vinay BJ

Make My Trip - Refund not received against flight cancellation ^Open

I booked a flight from Mumbai to Jaipur. Flight no. *w **** on date from */*/**** *:** am but that flight was cancelled due to operational reasons in jet airways and that's why I cancelled that flight but my refund is still not initiated by Mak...

Mar 20, 2019 by Jagdish motwani

Make My Trip - Worst ticket booking system ^Open

MakeMyTrip produces great offers. However, there are certain things which are confusing and frustrating. I have made a booking of Rs. ***** and used a deal code. They also provided me an option of making payments in emi. **K is the hell of mone...

Mar 19, 2019 by Sriram Kasturi

Make My Trip - Payment got deducted but ticket not booked ^Open

I have booked an international flight ticket. But the ticket was not booked and the amount got deducted. Then after * days refund got credited in my bank. After that, I again tried to book the same flight but then again amount got deducted and ...

Mar 19, 2019 by Rajan

Make My Trip - Money not refunded for cancelled flight ^Open

I had a flight ticket cancellation done in MakeMyTrip and I didn't receive the refund amount even after ** days. Confirmed with the bank that no refund was sent from the merchant to my account. The support team of MakeMyTrip kept closing all my...

Mar 15, 2019 by Joyee Adhikary

MMT inform me by WhatsApp message and email on */*/**** that my flight date */*/**** (Jet Airways) is cancelled and asked to initiate cancellation procedure to get the full refund. When I claimed my refund they denied the refund. After repeated...

Mar 13, 2019 by Shobha Jain

Make My Trip - Money got deducted ^Open

I was booked the ticket on *th March **** from Goa to Pune. But the booking was not successful and still, my money has been deducted from my account and I didn't get any message about my trip on MakeMyTrip account. I have attached the photo of ...

Mar 10, 2019 by Tanaya chodancar

Make My Trip - No refund of amount ^Open

On dated *th March ****, we booked an online ticket for *th march heading from Bagdogra to Delhi of amount rupees thirty thousand eight hundred from MakeMyTrip official application. We waited for the confirmation but there was no sign instead i...

Mar 07, 2019 by Sony rai

Make My Trip - Cashback Refused ^Open

I made an International flight booking for * adults vide Invoice No. **************** Dated ****-**-** from my residence in Chandigarh where I was supposed to get a cashback of Rs **,*** in my Citi bank credit card. Being a huge amount of cashb...

Mar 06, 2019 by Pranshu Gupta

Make My Trip - Refund for visa due to mmt mistake ^Open

I booked hotel Novotel at Zurich airport Messe from mmt from **th to **th Feb and applied for visa depending on the hotel booking voucher that mmt provided. My visa got rejected as when the embassy contacted the Novotel hotel in Zurich the hote...

Mar 03, 2019 by Gaurav Vikram Chavan

Make My Trip - Flight ticket not booked and refund not yet processed ^Open

I booked a flight from Mumbai to Trivandrum and back on Make My Trip using Flipkart on ** Feb **** at **:** for * Mar**** and ** Mar ****. The amount got debited from my credit card and the ticket has not yet confirmed. The bank Ref number:****...

Mar 01, 2019 by Aiswariya Kumar N

Make My Trip - Amount wrongly debited ^Closed

On Dt. **/**/**, I tried to book an Air ticket from Mumbai to Cochin through Make my Trip option. Make My Trip Complaint/Reference ID - ******-******. At the time of booking, amount of Rs.*,***/- got debited from my HDFC Bank Credit Card accoun...

Feb 26, 2019 by RAJESH LAXMAN SHETTY

Make My Trip - Refused on claiming full refund ^Open

I made the booking from Coimbatore to Hyderabad flight successfully and after a few days, I got a message saying that particular flight was cancelled by AirIndia. I immediately called AirIndia, due to exemplary I made changes to fight which was...

Feb 23, 2019 by Abhishek Kulkarni

Make My Trip - Fraud by the company ^Open

We booked the hotel with the buffet but the hotel was reluctant to offer. We paid for meals but they didn't offer us a buffet. They said because they don't have more guest they cannot give buffet and they cannot open tandoor for us. We paid ***...

Feb 23, 2019 by Harshit jain

Make My Trip - Deficiency in services and refund not processed ^Open

My query is regarding visa application via MMT (NV***********). I cannot even describe, how bad this service is. A lady from MMT visa team called me. I was not able to take her calls as the calls were made during my office hours. I went back ho...

Feb 23, 2019 by Rahul Tater

Make My Trip - Problem with hotel booked ^Open

I have booked a hotel through Makemytrip in Goa on **-** Feb. Based on the online description provided by MakeMyTrip I booked this hotel as it was shown as a *.*-star property. However, my ordeal started before even checking in the hotel on ** ...

Feb 21, 2019 by rachit jain

Make My Trip - Fraud and deception ^Open

Dear Sir/Madam Recently I booked flight tickets online with MakeMyTrip from Kolhapur to Hyderabad. While booking, on make my trip it showed **kg baggage and *kg hand luggage. (Please see attached evidence). Once I made payment, the ticket show...

Feb 15, 2019 by Nasar Harun Momin

Make My Trip - Faulty cancellation of ticket by Make my trip ^Open

My Husband had booked an air ticket on ** JAN **** from make my trip with booking no. ******-******.The ticket got confirmed for the travel from Delhi to Pathankot for travel on **.*.****. The PNR no. was generated and the ticket was confi...

Feb 12, 2019 by Vandana Gupta

Make My Trip - Charges Livied ^Open

It was our first international trip to Bangkok and had made it though MMT as this being a brand .We also opted for visas however we got to know at Bangkok at Visa on arrival was free from **th Nov'** nd my visa filing happended in the month of ...

Feb 10, 2019 by Bertilla Cardoza

Make My Trip - Cancellation not done saying past booking not allowed ^Open

Hi Team, I need to file a complaint against makemy trip. I raised a request to cancel a ticket.I am active member of mmt double black offer which covers ***% cash back for all active user of this plan for economy class bookings and for * ye...

Feb 09, 2019 by Rac

Make My Trip - Hotel Room confirmed but check in Denied ^Closed

I had booked a room in Hotel Natraj, Alwar, Rajasthan from Make my trip in for **.**.**** on the same day at around * pm. However, when I reached the Hotel at **.** pm, they denied check in and said that all rooms were occupied. I contacted Mak...

Jan 28, 2019 by Manav Sharma

Make My Trip - Payment taken by make my trip without entering otp ^Closed

I was booking a ticket but without submitting otp the payment was done, I have complained to make my trip,, he took ** days and after all they said that they can't do anything It's totally fraud, ...

Jan 05, 2019 by Rupak kumar Singh

Make My Trip - Refund not processing ^Open

I had booked an international package from make my trip. They took more than two weeks just to confirm all my documents from visa consolidate and now when my travel date is very near, they are saying they cannot process my visa as my passport i...

Jan 02, 2019 by smita rani mahapatra

Make My Trip - Misbhehaviour by hotel staff ^Closed

I made my booking for * nights at sri maharaja inn, Vishakhapatnam through MMT in Dec ****. From day *, the hotel owner was too rude and arrogant about the fact that our booking was online and the company does not pay them good and in time. On...

Jan 01, 2019 by Puja

Make My Trip - Fraud Charges ^Open

Hi team, makemytrip and goair airlines has done a pure fraud for flight date change charges. i had booked a flight ticket for my family members through makemytrip. now due to the extension in their vacation, i had to go for a date change. no...

Dec 28, 2018 by Nishant Badadali

Make My Trip - Detailed invoice not provided ^Open

I have book Resort Rio at Goa from **.**.**** to **.**.**** (no. NH**************) (PNR no ********** ) and paid an amount of Rs *****/- . I need the break up details of the amount like basic amount, GST amount and service fees so that i can ...

Dec 27, 2018 by Parveen Kumar saini

Make My Trip - Cancellation of confirmed booking ^Open

I Tarun Chandiramani had made a booking at the website of MMT for new year and they are telling me today that your booking is cancelled the details are attached below....

Dec 26, 2018 by Tarun Chandiramani

Make My Trip - Booking in hotel lalit golf spa resort Goa ^Closed

I booked * nigts stay for my family * adults+*child in hotel lalit golf spa resort Goa by mmt on **th December . Wn i made this booking there was not showing gala dinner is maindetry in hotel on **st December with this booking by paying ****...

Dec 26, 2018 by Kulwinder Singh Tinna

Make My Trip - Money not refunded for cancelled bus booking ^Closed

I had cancelled bus ticket from Siliguri to Kolkata and Kolkata to Siliguri von *nd and *rd dec.. amounting around **** total. But it's been over ** days I have not received the refund. I have raised a complaint they are just ignoring and ask...

Dec 24, 2018 by Dronesh Chettri

Make My Trip - Misleading information on booking page ^Open

I booked a flight ticket from Bangalore to Coimbatore. There were number of flights available on that day(**/**/****). I selected Air India flight only because the baggage allowance was mentioned **kgs main luggage and *Kgs hand luggage. But wh...

Dec 18, 2018 by Murali Methan

Make My Trip - Cashback not received ^Open

It was clearly mentioned that I will be getting the cashback worth ****, if making the payment through HDFC card. And it is not yet reimbursed to me. On making the complaint, in the first instance I was told the payment has already been trans...

Dec 17, 2018 by vikram somani

Make My Trip - Penalty for the without my knowledge cancellation done. ^Open

I would like to bring to your notice about the issue I am facing with makemytrip for flight tickets from past * months, please find below the details for the same. Firstly, I would like to provide you the transaction details: Booking Date: *...

Dec 16, 2018 by Kalmanuri Vaditala Ravali

Make My Trip - Horrible Experience ^Open

I am writing this to share my horrible experience with Makemytrip. This was the first time I was using their services. Back in September, after going through the holiday packages offered on their website, I was interested in booking one for Par...

Dec 16, 2018 by Rohit Agrawal

I have booked tickets and at the late night **rd December ****. I have not closed make my trip app and make my trip app new to me at the late night I read the information and I slept as it is without closing app. By morning **:** am I was seei...

Dec 14, 2018 by santhosh Kumar N

Make My Trip - Amount Not refunded ^Open

Hi Team, My booking ID NN************* My flight was prepond without any information and Air asia has refund the amount to Makemy trip. When I called MMT, they are just making fool from *-* days, saying that you will receive a call on ...

Dec 11, 2018 by Ramita Saini

Make My Trip - Flight preponed without updation from make my trip ^Open

I missed my flight because of wrong information provided by MMT for my flight schedule dated ** ,Nov **** time -**:** which actually departed at **:**. The information provided to me on my app was wrong. I asked help from Indigo airlines but ...

Dec 03, 2018 by Tripti shukla

Make My Trip - Refund is not done ^Closed

I had booked from make my trip app and for payment i go for paytm option and the thing is only payment had gone flight ticket had not booked,so i contacted with make my trip with proof,now they are saying refund is not possible...

Nov 30, 2018 by Anjali pushpa

Make My Trip - Refund of booking amount from Make My Trip ^Open

I had done a hotel booking through Make My Trip (NH*************) on **th Nov **** for Kasauli location. The date of check in was **th Nov ****. But same day around ** PM I received a sms from my credit card customer care that the payment towar...

Nov 30, 2018 by sanjeev Kumar

Make My Trip - Bad behavior & lack of response ^Open

Absolute lack of transparency while dealing. Booked an international holiday through make my trip. Absolutely no clarity & transparency. My package was supposed to be inclusive of Visa fee. But to my surprise visa fee was not a part of the pack...

Nov 27, 2018 by KVSR Krishna

Make My Trip - Makemytrip cheated me of Rs 41000 ^Open

I booked * rooms in hotel Corus Hyde park London through Makemy trip, booking reference: NH************* //NH*************, the booking was non refundable the dates were for ** th to ** th October ****, but while booking through makemy trip App...

Nov 14, 2018 by Vatai Raman Sunder

Make My Trip - Irresponsible behavior and delayed response ^Open

Name of the Company -make mytrip Service Type -hotel booked booking id:-nh************* Date of booking :- **.june **** Register number and email id of the consumer -********** anjalisomani**@gmail.com Amount paid -us dollar ** Problem:- On **....

Nov 13, 2018 by Rishabh Gujarathi

I booked a cab from Noida to Haldwani on **.**.** from make my trip for the date **-**-** at **.** hrs vide booking id NC*************** and got the confirmation message from mmt regarding booking with information that cab and driver details w...

Nov 12, 2018 by Deep Joshi

Make My Trip - Makemytrip refund amount not given back ^Open

The guys have guaranteed a refund within ** hours and I haven't received it since * weeks now. Have attached the ticket details....

Nov 12, 2018 by Rohan Christopher

Make My Trip - Manipulate in hotel booking ^Open

I booked a hotel for ** person but it booked only for ** person. I am again and again trying to call mmt customer care but they told me you are searching and booking for only ** person but I have screen shot of booking with date and time but th...

Nov 11, 2018 by Ankur goyal

Make My Trip - Bad recomendation by MMT ^Open

I have booked a hotel in Gir through MMT in Daskh resort and amusement park dated **th oct to **th oct. Booking no. NH************* booked in name of Sandeep Patnaik. We reached the hotel on **th at **:**pmand found the hotel had not have minim...

Nov 11, 2018 by Pallavi Patnaik

Make My Trip - Refund Not done ^Open

Dear Sir, I (Naziya Banu) had book the Flight ticket on make my trip on **rd September, Booking Reference - NN*************. When i ask to customer care to cancel the booking, they informed me that refund amount will be **** INR, They also s...

Nov 06, 2018 by NAZIYA BANU

Make My Trip - Bus ticket issue ^Open

I have booked ticket on November *th money was deducted and even received thank you message from make my trip but ticket was not generated and my trip was cancelled due to that .. no customer care service was responding when I'm asking in help...

Nov 06, 2018 by dhedeepya

Make My Trip - Refund not processed ^Closed

Cancelled the the flight on **th September through MakeMyTrip and now its been *.* months they have not initiated the refund now I have paid late card payment fee as well towards my due amount and still they are not processing the same.every we...

Nov 05, 2018 by Sanjay Gauba

Make My Trip - Booking Not Confirmed and Full Payment Charged ^Open

Booking Id - NH************* Dear Sir, Firstly I am very much surprised to receive such unprofessional mails and phone calls. Secondly the booking was done for my Family member (i.e. Mr Ranjeet Gupta is my elder brother and if requested ...

Oct 30, 2018 by SUJIT PRASAD GUPTA

Make My Trip - Terrible experience ^Open

We had booked the trip on **th May ****. The trip started on **th October ****. According to the schedule we reached Pattaya on **th October ****. First thing the hotel was located in a area where all prostitutes we...

Oct 29, 2018 by Bhagyashri More

Make My Trip - Unauthorised Deduction and misselling and misguidance ^Closed

dear sir /madam I book a returned ticket (new delhi to dubai )through mmt on **th october and paid full amount rs ****** of the same .immediatly after receiving the ticket mmt official mr rajesh called and said that your one pessenger can no...

Oct 28, 2018 by wahid ali

Make My Trip - Reference ID:[181009-094121] Rail-Refund/Wallet/Cashback-Refund under process (within 14 days) ^Open

Make My Trip - Refund not received for failed booking on **/**/**** Complaint filed against: Make My Trip Train ticket booking failed on MMT website. Paid Rs***/- via debit card BOI . I did not received back Rs. ***/- in bank. Till date i h...

Oct 26, 2018 by Raju K Mathew

Make My Trip - Regarding refund of canceled ticket amount. ^Open

Sir I have canceled tickets which are booked for dt-**.**.**** in AirAsia flight through makemytrip for Kolkata to Bhubaneswar, Makemytrip booking ID is-NF**************. Amount charged received ****.**. And the PNR of AirAsia Flt l****...

Oct 25, 2018 by Saumya Ranjan Mallick

Make My Trip - Bus pick up location changed without information. Bus missed. ^Closed

I booked a bus ticket from kolkata to chandikhol for **nd October. The pick up or boarding point of bus changed without any information from MakeMyTrip or from operator. Tried calling operator contact number. But no response received from opera...

Oct 23, 2018 by Dipto Ghosh

Make My Trip - Irresponsible deployment of Driver with Criminal Record ^Open

We booked a *Day/*Night Ooty Holiday Package(ex-Bangalore) from MakeMyTrip.com (Booking ID: NL*************)to celebrate our **th wedding anniversary. On **th August, **** while on our holiday at Ooty we stepped out of the car briefly. Later...

Oct 18, 2018 by Nd Rao

Make My Trip - I did not get my refund yet. ^Open

i was booked my flight ticket with make my trip at **.**.****. the flight was cancelled by airindia. i did not get my refund yet. make my trip customer care said that my refund is already sent to bank but bank did not credited in my account. b...

Oct 18, 2018 by SAGAR SINGH

Make My Trip - Refund for Failed Booking on MakemyTrip ^Open

I had made booking for My family trip from Banagalore to Dubai on MMT from **/**(onwards)- **/**(return) through Multiple Ticket via Spice Jet & Indigo During booking through Mobile App, Booking Failed message was received. I kept a snapshot o...

Oct 12, 2018 by Chandra Shekhar Gupta

Make My Trip - Wrong domestic flight booking made on Make my trip mobile app without entering OTP ^Open

Hello! My complaint is regarding this domestic flight booking made via Make my trip mobile app on October *th**** ,booking ID-NF**************. Actually, the previous day l had already made the flight bookings through Make my trip app,and ju...

Oct 09, 2018 by Manisha

Make My Trip - Been misguided and not been support from Make my trip ^Closed

I have booked Bali vacation from **th Sec'** to *nd Jan'** with Make my trip on *th Sep'** and my booking ID is NL************ . Mr Palak Darji had coordinated with me for the booking. I had raised following concerns with him on **th Sep'**. ...

Oct 06, 2018 by Sushma H T

Make My Trip - Make my trip customer care not resolving issue and giving fake commitments ^Open

I have successfully booked hotel from make my trip. After an hour I got the WhatsApp message from hotel that they have forgot to update on make my trip so they can not book the room for me. This is totally wrong so I have called Make my trip cu...

Oct 05, 2018 by Gopi Dholwani

Make My Trip - Money Refund ^Open

made a booking of *.*L in last one year. mmt gave me *k loyalty bonus e piring in * months. i booked a flight with the bonus money. for some reason i have to cancel it, and in the cancellation review i can see my complete money coming back a...

Oct 05, 2018 by Himanshu Swarnkar

Make My Trip - Cheating by Make My Trip over our Holiday ^Closed

We happened to book at MMT Assured hotel in Yercaud and had been planning this trip for a getaway from our hectic work schedule. The plan was to have one of the best trips with a group of friends and picked up alcohol and barbecue set to co...

Sep 22, 2018 by Yash

Make My Trip - Air ticket issue date changed ^Closed

Hi. I have to book a ticket delhi to singapore. I did open make my trip web site and filled details from .. to... and depart date. The date was selected from calendar that already available at thats site page. I select **th of Sep. and clic...

Sep 19, 2018 by N Chandra

Make My Trip - Booking amount charged prior to stay ^Open

Hi, I had book the Novotel Goa Resort & Spa, from Make my trip (Booking ID NH*P************) for * nights starting **st Jan **** to *rd Feb ****. I had chose the option of pay at hotel and gave my credit card details as guarantee. That was sta...

Sep 11, 2018 by Rahul Verma

Make My Trip - Transaction failed still money debited thrice from my account ^Closed

Hello.. I have tried to book a flight (jet airways )for oct ** COK-DEL and while trying to book them ,it was shown transaction was failed due to technical error but an amount rupees **** was debited twice from my account..kindly refund them a...

Sep 06, 2018 by Beena Varghese

Make My Trip - Didn't got refund after bus operator cancelled bus ^Open

I have booked ticket from Pune to Dhule for **th Jul **** from makemytrio.com . On the day of journey bus operator called me and informed me about the bus strike on that day and the bus is cancelled. I raised refund request on **rd Jul **** by ...

Sep 05, 2018 by Mayur Sharad Deore

Make My Trip - Unauthorised deduction of amount and generation of ticket without submission of otp ^Open

I am sumesh m. I was trying to book a flight ticket in ' make my trip' from guwahati to bangalore today i.e * sep ****. earlier it was showed an amount of Rs ****.** for the aforesaid ticket and I had proceeded with booking. I have entered ...

Sep 04, 2018 by Sumesh M

Make My Trip - Full Refund not credited back to my Account ^Open

my booking id is NL************ I have booked a europe trip for ** may **** but due to mistake of mmt team our trip was cancelled and we have paid full amount it which was approx ****** but till date we have not received the amount only...

Aug 30, 2018 by Rupesh kumar bhawsar

Make My Trip - Cab pick up was 100 min late ^Closed

I booked a cab from T* delhi to agra for today scheduled arrival was at ** am, cab reached me by **.**. Which was *** min late. As its a festival day of rakshabandan, I will not be able to reach on time to my sister’s place. As she would be l...

Aug 26, 2018 by Vishal Diwan

Make My Trip - Hotel golden tulip, goa is not providing invoice ^Closed

i made booking at golden tulip, goa through make my trip, Booking ID nh*************. i received a booking voucher from mmt saying that "please inform for gst invoice at the time of check in & collect at hotel check-out" but when i informed the...

Aug 25, 2018 by DEEPAK MISHRA

I have booked * tickets for a Vistara flight from Trivandrum to Delhi which is scheduled to be on **.**.****.While booking I opted for Vistara Flexi Fare scheme under which no cancellation charges will be levied. But after cancellation,Make My ...

Aug 24, 2018 by Rajesh P

Make My Trip - False commitments and Lies ^Closed

Makemytrip agents namely, Jitendra Keswani (from sales team) and Rajat Kucheria (from operations team) are not capable of handling customers and with such individuals Makemytrip can never grow further. Mr. Jitendra Keswani, lied to me, He to...

Aug 22, 2018 by Aayush Aggarwal

Make My Trip - Honeymoon in vain ^Open

I booked a honeymoon package for Andaman started on July **th on make my trip .. the booking price was already too high.. there was a **** rupees difference in the flight ticket price and invoice... My itinerary wasn't covered when I asked the...

Aug 20, 2018 by Rajesh g g

Make My Trip - Wrong room category booking ^Open

I booked a * bedroom exectuive suite in Fraser suite, Bangkok on **th August through Make My Trip . While booking the room category that was shown was * executive bedroom. To my shock, after i made the payment and received confirmation from Mak...

Aug 20, 2018 by Shiulee Baijal

Make My Trip - Harassment by makemytrip call centre employee ^Open

booking ID--- IN*B*************. I called customer care of make my trip to make a itinerary of international flight for me. He made itinerary and asked me to make an instant payment. The payment link of makemytrip was showing that I can make a ...

Aug 16, 2018 by Amit saraf

Make My Trip - Refund not processed by hotlier ^Open

I had made a booking for hotel holiday resort puri through makemytrip pay at checkout option, but the hotel has asked me to do advance payment for confirmation of booking for which I had agreed too. But due to some uncertain circumstances of my...

Aug 14, 2018 by abhishek chatterjee

Make My Trip - Long Distance Tickets issued ^Open

Hi , After a complicated surgery we were flying from Chennai to Raipur. Though there is direct Flight from Chennai to Raipur still Make my Trip issued Tickets from Chennai to Hyderabad and After a gap of * Hours another flight from Hyderba...

Aug 10, 2018 by Nitin Agrawal

Make My Trip - Voucher never received ^Open

Hi I know no one bother about this issue. It was promised to me * months ago that i will get future travel voucher as MMT cancelled my hotel booking last day. That agent told me he will fwd the voicher of **** rs in * working days which neve...

Aug 05, 2018 by Simran Ratta

Make My Trip - Refund amount not received ^Closed

I cancelled air ticket by contacting Indigo airlines, but i have not received Refund amount from Make my trip through which i made the flight ticket booking...

Jul 29, 2018 by Bikash Ranjan Das

Make My Trip - Refund refused for no fault of mine ^Open

We had booked a family trip to Europe with Make my trip for travelling on **th June. I was supposed to arrange for my visa with the support of documents from mmt. I applied for my visa at the France embassy in Saudi Arabia with the supporting d...

Jul 13, 2018 by Trilochan Saini

Make My Trip - Refund did not Credited ^Closed

I have Cancelled a flight from Bangalore to Patna directly from Indigo on ** June ****. Which I had booked on make my trip. Indigo credited Rs *,***. In my Make my trip wallet account on ** June ****. Then I was not able to Use my money for fur...

Jul 12, 2018 by Abdul Quadir

Make My Trip - Flight tickets cancelled at the last moment without consent ^Closed

I had booked three tickets from Mumbai-London for the *th of September **** (booking date ** June) via make my trip. I am a student who will be pursuing a masters course at UK. After paying a gruesome amount of college tuition fee, visa fee and...

Jul 10, 2018 by Pranita Rao

Make My Trip - Refund not initiated for international booking ^Open

Booked an international ticket from Munich to Barcelona and return thtrough MMT. Booking could not be go through due to a problem at MMT. Full amount was deducted. Its been more than * month and refund is still not initiated. Everytime I call, ...

Jul 08, 2018 by Ketan Dewan

Make My Trip - Wrong location provided by make my trip ^Closed

I booked a hotel room through make my trip at Bagalkot Iroomz Hotel Mayura after confirming the location in app(while booking option is provided in app to check the location) ,after confirmation the location in app which is about * km from Baga...

Jul 07, 2018 by vijith O s

Make My Trip - Complete refund was not given ^Closed

I had very bad experience with MMT. APP has booked a flight ticket from Delhi to Chennai for ** July .I don't know how? Booking id was :: NF************** I wonder no one is entertaining and now they have cancelled the ticket and only refu...

Jul 06, 2018 by Payal aggarwal

I did not recieve my refund ...

Jul 02, 2018 by Saurabh Bane

Make My Trip - MMT cancelled my International Hotel Booking without any Info. ^Open

I had made a cab booking...later cancelled as cab did not arrive....on **nd May...but still have not received refund and got email stating my case is closed and resolved...

Jun 16, 2018 by Leela tiwari

Make My Trip - Not refund ^Closed

Hello for unsuccessful train ticket booking my money not refunded yet as ** days completed form booking date....

Jun 15, 2018 by Govinda

Make My Trip - Refund my amount ^Open

They have cheated with me as charged double fare and provided ordinary bus and last seats not as per I booked on line. ...

Jun 12, 2018 by Ravi Tickoo

Make My Trip - Cheating for holiday package ^Open

I booked on package on Makemy Trip and paid a partial amount for the booking anr thr remaininb amount which was left to be paid was Rs *****. Yesterday I recieve an email saying that the remaining amount for my booking as per date is Rs *****,...

Jun 07, 2018 by Aman Arora

Make My Trip - Cab cancelled ^Closed

I would like to inform you the service provided from makemytrip is unacceptable. There was no responsible person who can solve my issue. Cab was not provided to me and no efforts done from team. I was standing there for * hours in a heat wi...

Jun 06, 2018 by Shashir bhatt

Make My Trip - Car Trip - Pickup Delay ^Open

I booked outstation cab for * days from *:** AM on **th May to **th May from Pune Airport. However I got cab pickup at around *:** AM, which is *:** hours delay. Number of issue I had: *) There was no driver details message from MakeMyTrip...

Jun 01, 2018 by Shreykumar Dineshkumar Patel

Make My Trip - Make my trip amount deducted but booking not confirmed ^Closed

hi, While booking a hotel through make my trip the amount was deducted from my bank account but booking was not confirmed. next day i contacted the customer care of make my trip and i was told that the money will be credited back in ** worki...

May 28, 2018 by Bhushan Gawali

Make My Trip - Make My trip is Not cancelling My bues ticket ^Closed

I booked ticket from Bangalore to Payyanur, since the Nipah virus outbreak in kerala I wanted to cancel the bus ticket. To cancel I need to rise a customer service request to make my trip which I did so, but MMT is not cancelling My ticket. ...

May 27, 2018 by Aditya

Hi, I booked my hotel in Kuala Lumpur through MMT on **th March. I booked it for * nights (i.e from **th may to **th may). As MMT is not available in Malaysia, they passed on my booking to Booking.com internally but with my incorrect contact i...

May 27, 2018 by sachin gupta

Make My Trip - Refund not credited ^Open

Spicejet ticket refund for Rs **** has not been credited to my make my trip account on **/*/****.Spicejet has sent a confirmation mail regarding the transferred amount to mmt....

May 27, 2018 by Akshara.P

Make My Trip - Refund/ date change in case of an accident ^Open

I had booked a hotel , coral reef resort, a * star property at havelock island through make my trip for may * to *th ****. Unfortunately, I met with an accident on *nd of may and got slip disc because of which I was bed ridden and unable to tra...

May 24, 2018 by Divya Bedi Saluja

Make My Trip - Emergency issue not resolved and cheated ^Open

We had booked a *night *days package for mysore coorg ooty from **th-**may. Today (**rd may) on our way to ooty from coorg, we came to know about a protest and violence going on in tamil nadu. We confirmed it through local news channels, ndtv, ...

May 23, 2018 by Arvind tiraki

Make My Trip - Money Refund ^Open

I tried book my flight from make my trip application on ** May, **** Due some my booking wasn't done After few seconds my money debit from my card ...

May 23, 2018 by Dharma teja

Make My Trip - Refund of my airtrip cancelled by the flight operator ^Open

My flight to Bhopal from Chennai via Delhi on **.**.**** at *.**AM was cancelled by the flight operator due to sandstorm.....I filed for a refund with makemytrip on the morning of **.**.****......at first my refund was processed for jus Rs.****...

May 22, 2018 by ASWIN CHANDRA SEKHARAN

Make My Trip - Hotel catagorised under wrong city ^Closed

I had booked a hotel for my stay in tezpur from make mytrip. When i reached the city i got to know this hotel is * hr drive away from tezpur in anotyer city charali. MMT people are saying it is written in address that it in biswanath charali b...

May 21, 2018 by ishan dhaundiyal

Make My Trip - Unprofessional behaviour and lack of customer concerns ^Open

On ** March ****, I booked a package tour to Ladakh starting in *st week of July, with quotation of Rs. **,*** , for * persons. I was coerced to pay a deposit of Rs *****. After about two weeks I wrote to MMT informing that * addition...

May 19, 2018 by Avinash Patel

Make My Trip - Refund not credited ^Open

Dear team, Booking ID - NH************* I had booked for an hotel in MakeMyTrip app on **th April. I had cancelled the same on *th May. As per the app the refund has been processed and credited to my HDFC credit card account, buy I have n...

May 17, 2018 by Swathi Michael

Make My Trip - Misguided and mistreated ^Open

i did a booking with MMT people for *nd of june from bhubaneswar to new delhi . but as i did my booking over phone , due to auto correct there was minute mistake in the name , like, adhikaraj should be adhikari and subnasis should be subhasis.....

May 17, 2018 by adete acharya

Make My Trip - Failed Confirmation on Bus Booking ^Open

Tried booking bus tickets and on payment mode selected PhonePe wallet. Now the money got deducted, but my tickets didn't get booked. On checking in the PhonePe App, I saw the amount got successfully transferred to MakeMyTrip. Contacted PhonePe ...

May 12, 2018 by Girish Natarajan

Make My Trip - Refund not giving ^Open

I recently booked holiday package through Make My trip, they send the travel itinerary, I found an issue with flight ticket co-passenger name and I send the passport copy, they said they will send actual ticket and other details before days of ...

May 08, 2018 by Veeramani S

Make My Trip - Tickets send late and money not refunded ^Open

Patna to Siliguri MMT Booking ID: NU************** Operator PNR: **FTKPPH Dept Date: **/**/**** Seats: SL*,SL* ..sir, the bus got cancelled for the day. I am trying to get refund for ** days... They are neither receiving my call nor replyi...

May 05, 2018 by Amar gupta

Make My Trip - Money did not got refunded ^Closed

We have booked three bus tickets through makemytrip and before an hour of the departure of the bus the bus operator messaged that the bus is cancelled and when I called them for refund they told that the money would be refunded by makemytrip a...

May 03, 2018 by M Ramakrishna

Make My Trip - Total refund is not processed ^Open

I booked my bus ticket through makemytrip.com from Goa to Sangola and the bus operator was Nakoda Travels. Later I got a message from Nakoda travels that the bus is get cancelled. So when I processed for the refund from make my trip its not get...

Apr 29, 2018 by Chitnis Onkar Shashidhar

Make My Trip - Cheating ^Closed

i have booked room on **/**/**** for dated check thu **th apr**** – check out fri **th apr **** . i reached at *:** P.m . but i didn't get my room , hotel gave me other room which was so small room i request him to give my book room but hote...

Apr 28, 2018 by jitesh h gandhi

Make My Trip - Excessively charged ^Open

I had booked an air ticket from Bangalore to Dubai for April **, **** on MakemyTrip by Emirates EK ***. I was given the ticket for a price of Rs **,*** (with a discount - the final price I paid was Rs **,***). I found that the same ticket on th...

Apr 27, 2018 by Pankaj Modi

Make My Trip - Reserved bus did not operate ^Open

On **/**/**** I had a bitter experience with a bus booked through Make My Trip.I have booked a volvo bus ticket from Manali to Delhi for **/**/**** with seat numbers ** and **. The bus operator is City heart travels. ** years old me and my wife...

Apr 27, 2018 by Joseph Antony

I booked jet airways tickets at *:**pm for a **:**pm flight. The tickets were send very late, i.e at *:**pm. When I tried cancelling the flight, makemytrip said that I cannot cancel it as I have not done the payment.Now, they are not refunding ...

Apr 25, 2018 by Smriti Srivastava

Make My Trip - Flight ticket cancelled by unknown person without asking the name and booking ID that too from non r ^Open

My flight ticket got cancelled by some unknown person using different number. The make my trip customer care cancelled my ticket without asking the order Id and the name just on the basis of flight number and origin and timing. THe unknown pers...

Apr 25, 2018 by sakshi

Make My Trip - Trip canceled but no refund. ^Closed

I booked a car from Make my trip for my neighbor, due to luggage I booked the Sedan type car. When car arrive it had a CNG in dikki to it was useless for us, We refused and ask the driver for another car but he declines and tells that, he wi...

Apr 20, 2018 by Zakir Mulla

Make My Trip - Booking declined by hotel in Phuket, inaction in finding alternate accommodation by MMT ^Open

I had booked a package for Krabi and Phuket with MMT, but when I reached Phuket on **th Feb, ****, my reservation was declined by the hotel and there was no useful response from the logistics team (Rajeev Ranjan, Gaurav, Ravi Ranjan, Deepika Pa...

Apr 18, 2018 by Neha Komal

Make My Trip - Issues in refund ^Open

Today morning I got an otp from my bank for transaction of rupees **** for make my trip for a flight booking but I didn't entered that otp to the app but still that app Auto read the app and confirmed by booking then within minutes I cancelled...

Apr 11, 2018 by Deepak paharia

Make My Trip - Visa cost Refund delay and not fully Refund. ^Open

I had booked land only deal to thailand. as per that the visa is included in their scope. However ** days before travel, i had received mail that visa may not be able to process due to continuous holiday and makemy trip asked me to take on arr...

Apr 09, 2018 by satish

Make My Trip - Flight missed because of wrong time communicated by the agent ^Open

because of wrong flight time mentioned by makemytrip, we missed flight from leh to delhi on *th jan **** and because of this we missed our connecting flight from delhi to guwhati as well. i had to book another flight by paying double of the amo...

Apr 07, 2018 by Hirak Lal Kocharee

Make My Trip - Refund not given under visa protection plan ^Open

We take group tour swiss paris package from make my trip n we gave advance of Rs **k to hold our seats n also we are asking to add customize package of amstersam for * days before group tour joinind date. But to our surprise mmt agent booked ou...

Apr 07, 2018 by Munish sachdeva

Make My Trip - Refund amount is very low.. for flight cancellations ^Closed

Go air flights was canceled. And refund the full amount. But make my trip not refund properly. Chennai to Ernakulam go air flights was cancelled at **th march . They informed and refund the full amount to make my trip. But make my trip only r...

Apr 03, 2018 by Gnana prakash

Make My Trip - Airlines not operating ^Closed

I booked a Bali(from Mumbai) package in January from Makemytrip. Last week, i got a call from MMT saying that Air Asia(airline mmt booked for my package) is not operating from end of April. MMT provided * options: *. travel from other state (d...

Apr 03, 2018 by Vikram

Make My Trip - Pending Refund from Make My Trip ^Open

With due respect, I would like to highlight few events that happened. I booked a package for Bali for the occasion of honeymoon on **th July **** and have to travel on **Nov ****. I did all the plannings and packed my luggage. Just one day befo...

Mar 26, 2018 by Bharat Varshney

Make My Trip - Refund on Cancellation ^Open

My Ticket was cancelled on *st February by Make my trip and I was sent a mail mentioning that since it is an Infant ticket they will not Deduct the Charges and Full amount of Rupees **** will be refunded to me. But they have refunded me Just Rs...

Mar 24, 2018 by Shihab Abdul Samath

Make My Trip - Makemytrip cheating customers ^Open

hI was planning to book air tickets from Delhi to London. I came across an online advertisement of makemytrip which was offering following offer. *. On payment using Citibank Credit Card for booking British airways flight you would get a. ***...

Mar 20, 2018 by ishan dwivedi

Make My Trip - MakeMyTrip Cancellation Policy is Misleading ^Open

We have booked a holiday package to shimla for Rs. **,*** as down payment and due to personal reasons we wished to cancel it ** days prior to the day of travel. As per policy it was mentioned as : Cancellation stage: ** or more days prior...

Mar 19, 2018 by Gorty Sai Sri Vishnu

Make My Trip - False Commitment, Bad Services and paid amount not refunded ^Open

travel & tourism: name of company: makemytrip(mmt), booking id. : nl************, booking date: sun, feb **, ****, at *:** pm location of problem: srinagar (problem was started from katra(udhampur checkpoint)), date of journey: t...

Mar 17, 2018 by Vinay Mishra

Make My Trip - Flight reschedule failed an i am being falsely charged with increased amount on makemytrip ^Open

I had to cancel international flight because of family emergency. I cancelled on *nd March ****. It is a refundable ticket. I paid Rs.**,*** for the ticket out which they agreed to refund Rs.**,*** within ** hours otherwise they will pay additi...

Mar 15, 2018 by George Nathan Agrawal

I have booked a flight from New Delhi to port blair for **th of April **** and i had to prepond the dates to **th march **** i tried once the reschedule charges was **** rupees and it gave me confirmed message. I tried to check the details and ...

Mar 04, 2018 by sahil sharma

Make My Trip - Refund of Holiday Package ^Open

No body from MMT team responding to my query for cancelation of holiday package & refund of money. Even there relationship did not answer my query. I am writing my emails since ** February ****. Holiday package start from **th March, i informe...

Mar 02, 2018 by Pradeep Abbi