Make My Trip
- Increasing package value after booking Open
Ajinkya Gupte filed this complaint against Make My Trip on Oct 02, 2024
Resolution Demanded:
Refund
Damages
We booked holiday package inclusive of Air Travel, hotel accommodations and intercity transport through private car. **% amount was alredy paid as a booking amount to MMT. Now after two months post booking we are being told that Airlines has cancelled that flight which we were providing you. So we have made alternate arrangements with other airlines and you need to pay **% of overall package value extra immediately or else it can keep on increasing. I told them clearly that I wont be able to afford additional charges that too with no assurance that it remains same. Now MMT is not returning the booking amount too. And not responding timely with updates. They dont have escalation matrix to share. Only receiving auto responses. They are so cunning that they have kept force to handle new package booking but none is available to answer if you are existing booking queries. For that you have to be on their mercy. Customer care for existing booking disconnects the call.
Are you brand?
Are you Lawyer?
Make My Trip
CoinDCX
"Very nice service thanks a lot to you Voxya for supporting me. I will recommend Voxya to everyone!"
Rahul Sharma
Related Complaints
Make My Trip - Fraudulent Ticket booking Closed
I have raised many requests and tried to connect with customer support for **-** times. Still not getting any irrelevant response every time. I booked tickets on **th oct for the trip dated **th Nov and MMT team told me that i will get the e-t...
Oct 14, 2024 by Mohit Chandwani
Make My Trip - Refund Issue Closed
I booked a ticket in Make My Trip on Sep * for my upcomming travel ( Booking ID: NN*A*SRH*********** ). Today I got a information from the Airline that they cancelled the flight and reschedule it. Due to this I cancelled the flight booking and ...
Sep 06, 2024 by Karthika Raja
Make My Trip - TICKET CANCELLED WITHOUT CONCENT Closed
Passenger Junaid Khan cancelled his flight directly from Indigo by using split Pnr given to him from Indigo , And then he raised a refund for his name on MMT app for this booking by selecting only his name . (Booking id : NF*A*NO***********...
Sep 06, 2024 by Syed Mohd Askari
Make My Trip - Flight refund not fully given Closed
The flight was cancelled by the airlines and I received an official mail saying I will receive a full refund.However MMT has refunded me less by **** inspite of cancellation from airline side....
Aug 29, 2024 by Niranjana Nair
Make My Trip - My trip refund is not recieved yet Closed
I booked bus from amritsar to rohtak on **th june of rupees **** later on same day i cancelled it ..the condition was to give refund of *** but i did not received yet...
Jun 23, 2024 by Kiran