Make My Trip
- Customer care is not responding regarding to women safety Closed
Harish Kumar s filed this complaint against Make My Trip on Dec 07, 2019
Resolution Demanded:
Refund
We reached the airport at around **.** A.M, we waited for about ** mins for the pick up to arrive and he reached there but we saw another co passenger in the car who was sent was very drunk and the driver was drunk too, we immediately asked if the driver was drunk, my wife was scared as we were on the highway and we had no idea where we were heading to, we reached the hotel during the hotel check in we were given wrong room key and a person was sitting with the door open there my wife was frightened as she tried to open the door and he too was drinking and smoking and finally we had been allotted a room and there was no air to breathe because the air was infested with cigarette smoke and we didn't find any security guard in the premises,the hotel was like brothel,this is the kind of hotel the make my trip had booked. so we felt our safety was getting compromised and we almost had a very bad experience as the hotel's lighting was bad too.
So we booked a different hotel for our stay for two nights,it had happened almost ** days ago and make my trip failed to solve the issue.
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Make My Trip
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
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