Make My Trip
- Lost money due to bug in app refund my amount Open
Ashwini H filed this complaint against Make My Trip on Nov 12, 2022
Resolution Demanded:
Refund
Replaced
Hi
When I was checking the price for bus booking I clicked on remove discount button the booking got done automatically (automatically without showing me price) and money for deducted from my gift voucher - WITHOUT ANY ALERT MESSAGE OR WARNING OR ANY BUTTON PRESSING ON SCREEN.
Please refund my gift card amount in full and fix the application for the glitch.
Booking screenshot attached
There is bug in the app.
Moreover There is no redressal mechanism on the application to reach out to customer service and no way to raise complaint.
Are you brand?
Are you Lawyer?
Make My Trip
MamaEarth
"My refund has been credited to my account. Thanks to Voxya and Mamaearth."
Takhellambam M
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