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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Byjus?
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1. Go to "File a Complaint" form
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a. Contact the customer support of Byjus first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Byjus - Cancellation Closed
Purchased for my son,After taking this lost my job and admission was cancelled from school because of LEAVING CERTIFICATE issue now I called for cancellations they are telling about ** days and they are not worried about child future In this p...
Nov 27, 2020 by Adnan Ali moge
Byjus - Refund of the amount Offered Resolution
I had taken a subscription for the ias byjus in sept ****, when receiving the tab, i checked the content with one of my friend who was also preparing for the ias with byjus. The content which was in the tab was out of date, hence some of the vi...
Nov 21, 2020 by Komal Trivedi
Byjus - Byjus service cancellation Offered Resolution
We opted four year package of byjus(std * to **) malayalam medium state syllabus. (Kerala). At the time of initial discussion executive provided lot of false information regarding cancellation. ...
Nov 02, 2020 by Shyjo Varghese
Byjus - Received damaged birthday gift Closed
After * weeks i received my birthday gift and when I opened the package it was damaged....
Oct 05, 2020 by Mohit Suman
Byjus - Subscription not cancelled Closed
As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...
Sep 29, 2020 by Mehul sahu
Byjus - Manipulation Attempt to fraud Delayed in service Closed
I purchased IAS tablet course which is valid till **** from Byjus, in the month of February i wanted to explore optional courses, for which i was told to pay additional amount, i had spoken with one of your agent and he informed me, since you ...
Sep 23, 2020 by Mohammed Suhaib
Byjus - Service Cancellation Offered Resolution
Hello, We opted for Byju's three-year course & during the initial discussion, their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course, just after using it for a...
Sep 21, 2020 by Bhimrao Sureshrao Gadge
Byjus - Cancellation of my EMI Closed
I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...
Sep 21, 2020 by Ranjit
Byjus - Cancellation of Byju s Course Closed
Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...
Sep 04, 2020 by Karuna Nidhi Sarohiwal
Byjus - Cancel the Registration Closed
I applied for Byjus course under the influence of the Mr Abbas for CBSE Class *-** and Tablets K-** Lenova Tablet Rs. *****. I paid down payment Rs. **** on dated **th April **** and rest amount in EMI. He said you will receive your parcel with...
Sep 03, 2020 by Ashok Borawat
Byjus - Product not canceling Closed
Due to pandemic, unable to pay the EMI of the product but still Byjus company executives are saying they can't cancel the request and will have to pay the amount. Suffering from such company during worst situation. Need some help!...
Aug 30, 2020 by Babita Kinekar
Byjus - Package not delieverd Closed
I made a sale * months ago for my CAT preparation, but didn't received the product yet amd also didn't got any of the calls regarding any details from Byjus and the Loan calls are being harassing on daily basis.... Byjus might be a good company...
Aug 29, 2020 by Kaustubh Kinekar
Byjus - Tablet replacement Closed
I subscribed for my two children from January ****. One for my son for *th & **th STD and another for my daughter for *th to **th. This April **** due to covid, as the schools were doing online classes I tried to install Google meet and classr...
Aug 11, 2020 by Jayamonoharan
Byjus - Tab not received Closed
I have paid my new Byjus * year subscription amount on ** July. Courses will start from Tab which i have not received till date. Following with Byjus and its logistics team daily even with courier agency. till date no support, no resolution , n...
Aug 11, 2020 by Kulwinderjit Singh
Byjus - Return my product Closed
I have returned byjus product back to them as they told and now they are rejecting my Cancellations.and keep on debiting my amount now I am unable to run my family. My mobile number **********...
Aug 03, 2020 by Sai
Byjus - Cancelled the course Offered Resolution
It's really frustrating which bijus people have done with me. I made several request for cancellation my father conditions not good I told them people that I can sent you medical report . I don't have money to pay you the emi. I assure you tha...
Aug 03, 2020 by Nandini Chatterjee
Byjus - Package not delivered for 4 months Offered Resolution
I didn't receive my books since * months joined for UPSC IAS course...I had called many times helpine number but I still no delivery of books...Continuously asking for EMI from finance team but not any proper actions had been taken from your si...
Jul 23, 2020 by Dharanianand
Byjus - Link not opening Closed
I purchased byjus app and received only online link that had not opened in our ipad and we didnot used it even ** day trial.But byjus going on debiting monthly emi even after cancelling the product.It is very fraud company. No information will ...
Jul 14, 2020 by Hemamalini
Byjus - Want to cancel byjus program of BHLP ias Closed
I habe been told diring the time of registration that in thjs emi facility if due to some reasons i am not in good financial condition i can cancell the course any time I made the Payment of **** as downpayment but now they are denying that ca...
Jul 01, 2020 by BANTI KUMAR
Byjus - Cancellation of Ms admission process Closed
I purchase the ms consultant and I have applied for the cancellation but they r not responding to my mail and calls...
Jun 25, 2020 by Giraj Sanwal B
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Questions about Byjus
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How to contact Byjus?
+91-9241333666
cancellations@byjus.com
What is Byjus office address?
Think & Learn Pvt. Ltd
2nd Floor, Tower D, IBC Knowledge Park, Bannerghatta Main Road
Bengaluru, Karnataka - 560029
What is Byjus customer care email?
cancellations@byjus.com
Where to find Byjus discount coupons?
Who is the Owner / CEO of Byjus?
Byju's CEO Byju Raveendran
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