- Service Cancellation Offered Resolution
We opted for Byju's three-year course & during the initial discussion, their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course, just after using it for a week we found not suitable for my son and I called the Byjus Mentor for cancellation. The mentor fwd this to the Cancellation team. From there one representative called me and said my cancellation reason is not valid? and refused to cancel it. Instead she told me to take some discount and continue the service, which I refused, and send her a cancellation email with all the details. But she did not reply. And from there still not a good response from them for the same.
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"I am very satisfied with voxya team. Voxya is doing great job for consumers. My complaint was resolved with top priority. Thanks once again voxya."
After * weeks i received my birthday gift and when I opened the package it was damaged....
Oct 05, 2020 by Mohit Suman
As per byjus commitment I should be able to cancel my subscription under ** days of delivery. I placed a request for the same under ** days and it’s been approx. * months I’m struggling with this issue. Every time when I call they have a ve...
Sep 29, 2020 by Mehul sahu
I purchased IAS tablet course which is valid till **** from Byjus, in the month of February i wanted to explore optional courses, for which i was told to pay additional amount, i had spoken with one of your agent and he informed me, since you ...
Sep 23, 2020 by Mohammed Suhaib
I have chosen Byju's one year subscription for my baby they send the wrong study matterial I informed to the team no one is responding....then I made request to cancel my EMI n they accept that problem is from our side they said sorry also...no...
Sep 21, 2020 by Ranjit
Hello, We opted for Byju's one year course & during initial discussion their executive provide lots of false information (which we don't know that time) & we believe his words & got agreed to take that course. During the final discussion, anot...
Sep 04, 2020 by Karuna Nidhi Sarohiwal