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Air india ^(62/163)

Air india - REFUND ^Open

my concern and frustration regarding the refund that has not yet been initiated, despite it being almost six days since my initial request. I have attempted to seek assistance through your IVR system multiple times but have received no help or ...

Jun 21, 2024 by Prince

Air india - Return flight refund not processing ^Closed

We have booked air india flight AI*** from Delhi to Ahmedabad on **Jan and return via Vadodara on **Jan By AI***. The flight Al*** got cancelled and the passengers were subjected to torturous wait at the airport with false assurance that the fl...

Jan 16, 2024 by Vaydehi khandelwal

Air india - Baggage not delivered ^Closed

I have not receive bed my baggage from last * days. I am staying in a hotel waiting for the bags. Air India says that you will get your baggage next day and we will courier you the baggage but they never came back. they gave me phone number ...

Jan 16, 2024 by Anuj Jindal

Air india - Refund not received ^Closed

Ticket was cancelled on *st November but refund is not received. There is no proper response from customer service of air India and they just close the ticket after reply to mail that refund was issued. ...

Jan 02, 2024 by Dhruvkumar Patel

Air india - Refund not provided for cancelled flight ^Open

My parents were to take a SFO-BOM flight with Air India which got cancelled, and have not received refunds worth *,**,*** as was promised *) My parents, with medical issues, were kept boarded for * hours on a flight, and deboarded in the middl...

Nov 21, 2023 by Preey Shah

Air india - Recovery of the loss amount due to Air India negligence ^Open

We had a flight from Mumbai to Budapest with a layover in Riyadh - Saudi Arabia. The Air India authorities didn't check our passport and documents and let us board the flight without the Saudi Arabian visa. Because of their poor management an...

Aug 14, 2023 by Nikita gupta

Air india - FULL REFUND ON VISA REJECTION ^Open

VOXYA, thank you for this platform. I bought two tickets from Delhi to Narita Airport for **th Jul ****. EMT********* PNR *AXVNM My Visa got cancelled and i received the information on **st Jul ****. Same day, I called up the call center. Sin...

Jul 25, 2023 by Veena Dewani

Air india - Entertainment system not working Business Class Upgrade ^Open

I would like to bring to your notice that the entertainment system for the entire flight AI*** from Melbourne to Delhi on ** July **** was not operational and was a massive disappointment as I paid $ *** for each of us with a total of $**** to ...

Jul 20, 2023 by Mohit Marwah

Air india - Check In Baggage Delay ^Closed

We too AI*** from Cochin to Mumbai on June **, **** . I paid excess baggage of rupees *,*** and unfortunately the baggage was delayed at Mumbai and had to wait an hour after speaking with baggage services. My e ticket number is ***-AI-******. ...

Jun 13, 2023 by Prabha Ananthnarayan

Air india - Flight got rescheduled for 12 hrs caused inconvenience to the connecting flights without any prior n ^Closed

The issue that I have experienced was: Our flight got delayed for ** hrs and we couldn’t catch the connecting flight from Delhi to Raipur via lndigo. It went on rescheduling * times that day and we boarded after ** hours. For that day as ...

May 19, 2023 by Megha Sahu

Air india - Not allowed to board due to overbooking ^Closed

Ms Jaspreet Kaur was not allowed to board the Air India flight AI-*** on **th March *:**AM gue to overbooking of flight. No subsequent flight was arranged, nothing from Air India, simply told the passenger that “you cannot board today” Ti...

Apr 12, 2023 by Jagraj Singh

Air india - Damaged Luggage and broken Items ^Open

PNR **QKIN My baggae is damaged and not only this the items inside is damaged also even though I specifically mentioned that items are fragile. If this kind of service is provided how can we trust the airlines for our luggage. Kindly l...

Apr 11, 2023 by Mayank Kamra

Air india - Zero support ^Open

I booked a ticket and immediately upon receipt I found there is a typo error. Instead of Mandeep Sharma I have put Mandeep Sharna. Keys in keyboard are nearby and similar looking. I sought support but in vain. I escalated to N Chandrasekaran an...

Apr 04, 2023 by Mandeep Sharma

Air india - Incompetent staff at check in ^Closed

I travelled to Dubai on **st March with a US visa, so I was eligible for visa on arrival. However, the immigration at UAE requires that the US visa should be valid for at least * months at the time of travel and mine was due to expire in * mont...

Apr 04, 2023 by Neha Aggarwal

Air india - Air India cancelled flight and have not refunding my money ^Open

I booked ticket with Airline (Air India) Ticket Number : ************* Record Locator : JR*KUO Flight was cancelled at the last moment by the Airline. I had done this booking via travel agency booking.com. I contacted Air India and boo...

Mar 29, 2023 by Rajesh Kumar Singh

Air india - Fight missed because of your staff ^Closed

Came to airport on time I want to the checking counter and I asked air india employee standing there that whether weather it is required for me to have a Fastrack check in, the Air India employee told me that it is not required for me to go to ...

Mar 26, 2023 by Nitin bahuguna

Air india - Denied correction of name ^Closed

I had booked a ticket from Bangkok to Kochi. This is my first time travelling abroad so I did not know that I had to give the full form of my name in the ticket. I gave the short version of my name while booking the ticket. When I got to know t...

Mar 11, 2023 by Niranj V S

Air india - No response to Refund Request ^Open

I had booked * tickets one for me and one for my mother who was accompaning me to the destination. On the travel day we had done the web check-in and reached the airport where we were denied to issue the actual boarding pass in exchange of the...

Feb 14, 2023 by Prerana Mahapatra

Air india - Refund not received for ticket cancelled in January ^Open

On Jan **, ****, cancelled an International Air India Air ticket for travel between New Delhi, India and Toronto, Canada for travel on **.**.****. This cancellation was done via online call to the Air India customer support call center, as tha...

May 18, 2022 by PRADEEP VARIER

Air india - Refund ^Open

Respected Sir/Madam, I humbly request you to kindly refund full amount . I Can't travel Right Now because I am pregnant and my health condition not good, i can not travel by bus or car to reach air port . I ...

May 04, 2022 by Sushreeslipa joshi

Air india - Refund not given ^Open

I had booked a flight from New Delhi to Sydney vide PNR YPC** but unfortunately, I tested positive before the flight and hence had to get the ticket cancelled. I filed for cancellation and tried to get my refund but unfortunately nothing has ha...

Apr 06, 2022 by Utkarsh Garg

Air india - Unable to reschedule my flight ^Closed

I had booked a flight ticket of Air India for two persons from Kolkata to Delhi on Flipkart. Now I want to reschedule this due to some personal issue. Now I want to reschedule it and I was lucky to know that Air India is rescheduling any flight...

Feb 19, 2022 by DIPAYAN BISWAS

Air india - Missed a flight because an un professional airline staff ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Airline Tickets and Fares The issue that I have experienced was: I booked a flight through kiwi.com to Riyadh the route was ( from Hyderabad to Kuwait by air India then from K...

Jan 07, 2022 by Malaz mutassim

Air india - Incorrect Refund ^Open

I had requested a full refund from the airline as the airline was not operating flights in the sector they had issued a ticket. Without my permission, they canceled the ticket with a cancelation charge of Rs **,*** and only refunded my **,*...

Dec 16, 2021 by Saumya

Air india - Refund not received from Air India since Aug 2021 ^Open

I booked two tickets (senior citizen) DEL-UDR (Delhi departure **Aug** and Udaipur departure **Aug**), however payment failed. I waited for **-** mins then rebooked. The second time the payment went through and PNR Z*MKK was created. After ...

Nov 26, 2021 by Vinod Nijhawan

Air india - Off load and not given to board on flight ^Open

I was traveling on ** nov **** from kolkata to agartala via air India flight no.A* *** with my wife and daughter. We were reported on time on counter and they had checked our luggage and hand luggage weight and pass them.all the baggage they fo...

Nov 16, 2021 by Animesh saha

Air india - Air India Ticket got rescheduled ^Open

I booked my ticket on *th dec **** in Air India flight at **:** hour ,then they prepend there flight **:** hours, means it's gonna departure at *:**am in morning, now I talked to the travel agent they said we will reschedule it, we are transfer...

Oct 28, 2021 by Santan Kumar Sharma

Air india - Amount Deducted But ticket not booked ^Open

While booking an air ticket for Air India flight from Delhi to Port Blair for ** Oct **** experienced booking error on Air India website after payment and the money was debited from my bank account. It's been ** days and neither I have receive...

Sep 15, 2021 by Nachiket Gumaste

Air india - FRAUD BY AIR INDIA DEDUCTED 7000 OUT OF 9000 TICKET ^Open

WORST EXPERIENCE.AIR INDIA AND FLIPKART BOTH FRAUDED ME . TICKET BOOKED BUT DENIED AT AIRPORT BECAUSE OF GOVT. ISSUES . AFTER THAT I CONTACTED **** TIMES THEN THEY RETURNED JUST **** RS. OUT OF ****. I WENT THROUGH MEDICATION. GAVE ME MENTAL TR...

Sep 15, 2021 by Shreya

Air india - Refund ^Closed

I had booked tickets on Air India for round trip Mumbai varanasi in April **** , due to pandamic the flights were cancelled. Even after the Supreme court judgement ,i have not received refund from Air India till date ....

Sep 15, 2021 by Pravin upadhyay

Air india - Air India Customer service not up to date ^Closed

I wanted to reschedule my flight since there was a delay in my visa. The customer case kept me waiting for literally * hours and then when connected they redirected me again and again I had to wait for more time. Finally after waiting for liter...

Sep 13, 2021 by Chinmayee Shetty

Air india - Modification of reservation not done ^Closed

I needed to modify my reservation which i was entitled to. Despite multiple calls to Customer Service Representatives, i was not put through to the ticketing team....

Sep 04, 2021 by Saugata Mukherjee

Air india - Refund ^Open

I had to change the dates of my flight so as advised by Air India they helped me to book tickets for the new date and cancel the original ticket saying I will receive a refund within ** days. It has been * months and several follow up with Air ...

Aug 20, 2021 by Gulzar Ahmed

Air india - Unexpected cancellation of ticket ^Open

Sir I'm sending this email to bring your attention to a very important issue. I had booked a ticket in Air-India from Cochin to London on */*/**.My ticket got cancelled and hence I booked another ticket from Cochin to London via delhi on the...

Aug 18, 2021 by MRS CHINCHU JOY

Air india - Refund Amount Not Initiated ^Open

I booked the ticket in easemytrip from muscat to chennai travel on **th june on AirIndia but because of curfew in Oman i cancelled the tricket on june *th itself. Till today i didn't get the refund amount. when i enquired with easemytrip they ...

Aug 09, 2021 by Jahir Abbas

Air india - Airindia Unable to book the flight because of problem in customer support system ^Open

I have booked the ticket for my spouse and kid from Visakhapatnam to London ( via Mumbai ) . Following are the details Passenger Names : Sanxxxxx Rxxx, Sxxxx Jxxxxx Chxxxxx PNR: Z*TLB Ticket No: ************* Travel Date : **th August ...

Aug 09, 2021 by Girish kumar chellangi

Air india - Denied boarding from Delhi to Paris ^Open

I have booked a flight from Delhi to Paris on *th August ****. I have been fully vaccinated (covishield) with the final dose taken on **th July ****. At the counter, the so called supervisor one Mr.Vikas Tyagi at counter No.F at terminal * at D...

Aug 07, 2021 by Revanth Gopala Krishna Chandrapati

Air india - Air india Denied Refund ^Open

Hello I am Lakhwinder Kaur. i had flight for **th july from delhi to frankfurt direct flight. flight was schedule to depart at **:** and i am arrived at airport **:** on *th july. i was holding all the necessery documents for travel but when ...

Jul 11, 2021 by LAKHWINDER KAUR

Air india - Refund not issued for cancelled tickets ^Open

Cancelled * tickets on Feb **th, was expecting a refund within ** days. However, post * months and post numerous calls/emails Air India is still to refund the money back. Not receiving any response from the concerned team! Ticket numbers: ***...

Jun 14, 2021 by Pramod Kumar Sah

Air india - Refund issue ^Open

I have booked my friends flight on ** jan****. The flight has been cancelled by airlines due to some technical issues. I have booked air india flight via ixigo app. But when they have issued refund on ** April. Agency send me an email in which ...

Jun 05, 2021 by Dharmveer singh

Air india - Refund ^Closed

I booked the tickets to travel from Nagpur to London on ** April ****. But my flight was cancelled on ** April **** and reschedule on ** May **** on this date I don't have plan to travel so I was cancelled my tickets on ** April **** for whic...

May 28, 2021 by Ashish giri

Air india - Refund not received ^Closed

I booked tickets for * last year ( **th Feb **** ) from New Delhi to New York via Air India call center. The ticket no. For the same is YD*ZG. Air India informed me that the refund was initiated on ** May ****. But is has been more than ** days...

May 28, 2021 by Arnav goel

Air india - Non issue of complete Refund ^Closed

Two tickets were booked through Agent for Air India flights on **/**/**** in the name of Ramesh KUMAR Kapoor & Parinita Kapoor having PNR YPPXP & JILQL & E-tickets number ************* & ************* from Delhi to London on **/**/**** in flig...

May 20, 2021 by Ramesh KUMAR Kapoor

Air india - Refund not received since Aug 2020 ^Open

I have been waiting for refund since Aug ****. I have sent thousands of emails to ecommerce team, del.refund team, escalation.web team, contactus airindia team but no one is bothered to resolve refund issue. Airindia team is provided false s...

May 18, 2021 by Shrikant Basude

Air india - Refund not given ^Closed

Rajesh Kumar P <rajesh****@gmail.com> **:** (* minutes ago) to contactus Dear Team, I have cancelled my booking in the first week of April **** but till date I have not received the Refund Amount. Please find the booking reference...

May 18, 2021 by Rajesh Kumar Padirthi

Air india - Refund for my canceled ticket ^Open

I had booked my flight ticket for **rd December but due to rise in cases then, Oman had shut all borders. It's been *** days and I haven't gotten a refund yet. I've called and emailed e-commerce and even visited their office in both Oman and In...

May 15, 2021 by Rebekah Mukadam

Air india - Date Change Penalty ^Closed

The issue that I have experienced was: My original date of return was on *th March ****. But Air India canceled the flight and gave me a date of **st March ****. Thus I called Air India executive and told them I was not comfortable with the dat...

May 13, 2021 by Shubham Bhattacharya

Air india - Airline Cancelled flight Refund ^Open

Booked Air India Ticket (Booking Reference: YVD*T) for **-May-**** Departing From Bhopal At **.** To Mangalore, Arrival Time **.**. The Airline Has Cancelled The Flight And Not Responding To Emails Or Calls Regarding A Refund. The airline has r...

May 12, 2021 by Saurabh Upadhya

Air india - Refund not processed ^Closed

Date : ** June **** Last year I had booked a ticket from Air India. But due to Covid, all the flights were cancelled. Its been exactly ** months and still the company still hasn't refunded my money back. Everytime i call the customer care,they...

May 10, 2021 by Ranjith kumar Pandian

Air india - Refund Not received for fault of Airline ^Closed

I, had booked Air India flight through Go Ibibo for Amritsar to Mumbai on **th of Dec at **.** hrs. However, the same flight was cancelled at the last minute and i was stranded at the airport. When asked about reschedule of flight, the airport ...

May 10, 2021 by Mayur Shah

Air india - Wrong Refund ^Open

Dear Sir/Madam, I had booked a ticket for Mumbai To Indore,my travel date was ** July ****.( Ticket No -************* ) ( Ticket Cost was Rs **** . But unfortunately Air India was cancelled the flight. I already send mail to Air India for full...

May 08, 2021 by BHUSHAN

Air india - Not refunding my money ^Open

Not refunding my money since last year...

May 05, 2021 by Adarsh Kumar

Air india - Ticket was not booked still i was charged ^Open

Hello, This is Rahul Mandal, Recently, I was trying to book a ticket on the air India app, and on the final page after putting my credit card details i got an error saying the method not allowed and the ticket was not booked but the amount o...

Apr 28, 2021 by Rahul mandal

Air india - Flight resheduled so I want full refund ^Closed

I booked a flight with air india on **th April direct flight from AIZAWL to Kolkata with confirmation no YZPB* but they resheduled it without my consent and it's going through Imphal so I want full refund of RS ****, Another ticket I booked ...

Apr 25, 2021 by NILIMESH SARKAR

Air india - Airindia not refunding money ^Closed

Good Morning, My ticket numbers ***-[protected] /***-[protected] . I requested air india to cancel my return ticket and refund the money. I am following from the month of December ****. But till date I did not received any response. Also I spo...

Apr 23, 2021 by lakshmana rao

Air india - Not received the refund from airline ^Open

I book the ticket on **st March, **** and the ticket had canceled on **th March **** by the airline itself and they had told me that it will take two three months to get the refund and now it’s been one year that I didn’t get my refund. I w...

Apr 20, 2021 by Gelek Sangmo

Air india - Air India Flight Services ^Open

I had Bangalore – Delhi, and Delhi – Srinagar flight on *th April with PNR number HJRCK. Find attached the ticket below. The flight landed on time from Bangalore – Delhi. I missed the Delhi – Srinagar flight in spite of having a layov...

Apr 15, 2021 by Rakshatha N

Air india - NON RECEIPT OF REFUND FROM AIRINDIA ^Open

TKTS NO ************* AND ************* BOOKED WITH AIRINDIA WERE CANCELLED DUE TO COVID RESTRICTIONS, AFTER SERIES OF MAIL WRITTEN BY ME , AI REPLIED SAYING THAT SAID REFUND ALREADY PROCESSED ON **OCT** , HOWEVER SAME HAS'NT CREDITED TO MY AC...

Apr 15, 2021 by AJAY KUMAR TYAGI

Air india - Refund not given even after repeated requests ^Closed

we booked a ticket from canada to india and return as well but due to some reasons we had to cancel the ticket and the airline authorities insured refund under ** days but now it has been * months and no sign of refunds.....

Apr 06, 2021 by Diya Bawa

Air india - Non Receipt of Refund against Cancelled Flight ^Open

My Air India flight booked online directly on Official website of Air India was cancelled due to COVID restrictions in May ****. The flight details are as under:- E Ticket no- ************* PNR: AI YKMW* Passenger name- Mr Devendra Singh ...

Apr 04, 2021 by Mr Devendra Singh

Air india - Air India Airlines Ticket Cancelled on Feb No Refund till date ^Open

I booked the Air India ticket on **th Feb **** and cancelled the same day and we have notified them by sending the email to ecommerce@airindia.com and when i called them they say wait for few more days and they are saying same words till now a...

Apr 03, 2021 by Srinivas

Air india - Refund not provided ^Open

It has been more than * months and I haven't received any refund yet. My flight was cancelled due to Covid-**. MakeMyTrip was my booking agent and it has already generated the refund application number. The has been very pathetic from an Ai...

Mar 27, 2021 by ROHEEL JAIN

Air india - Missold ticket ^Open

At the time I committed for payment of my air fare - a **kgs baggage allowance was very clearly shown. On issue of the ticket (by which time I could not go for another alternative airline option) - it was only **kgs. My choice of flight was sig...

Mar 17, 2021 by Michael Glover

Air india - No refund for cancelled air ticket ^Open

Ticket for international travel was booked online through Air India website. Same ticket was cancelled well before travel date and refund requested. No response till date inspite of repeated reminders....

Mar 15, 2021 by Subramanian A K

Air india - Airline Ticket Refund Not Done ^Open

Hello, Its been past * months since i have initiated my cancellation request for Air India travel tickets .To be precise i have initiated on *nd Oct and till date that amount is not refunded back . Earlier they gave tentative date and requ...

Mar 01, 2021 by Ronak Dilip Pate

Air india - Refund not recieved for Nov 2020 booking ^Closed

I had booked the above tickets from my parents on Air india flight on **/**/**. Due to change of flight timing abruptly from their side I had to cancel the ticket as it disrupted my further itinerary on **/**/** from phone based customer serv...

Feb 26, 2021 by ASHISH BANGAARI

Air india - Refund not given ^Closed

I have been reaching out to Air India since about * months now. I booked a return ticket from frankfurt to delhi. I travelled from Frankfurt to Delhi but my return flight was cancelled by them. I am reaching out to them to refund my ticket but ...

Feb 26, 2021 by Rohan Suri

Air india - Harassment by Air India ^Open

I was booked on Air India flight to Denver, Colorado from Kolkata via Delhi and Frankfurt for **rd February ****. My luggage was through checked in from Kolkata to Denver and I was also given boarding pass till my final destination. In Frankfur...

Feb 25, 2021 by Mahua Ghosh

Air india - Refund not received for cancelled flight ^Closed

I booked AIR INDIA flight from Flipkart for DEL to BBI on **/Feb and return to DEL on */Feb. Due to flight cancellation by the airlines, i could not travel and was promised a full refund. It is been a month but i have not received any refund. W...

Feb 20, 2021 by Sapan Kumar Panda

Air india - Refund not received ^Closed

My Air ticket was cancelled on *th Nov **** and we were assured a refund of ***** will be done in ** working days. Today after * months they say the refund status shows initiated but we have not received any refund and we have checked with our ...

Feb 18, 2021 by Adina Goerke

Air india - Air India Refund issue ^Open

Hi Team, Could you please help me to get my Air India flight ticket refund back which was booked in lock down period. As per government guidelines i should get full refund of my ticket amount. I am following with Air India since last * year...

Feb 18, 2021 by Himson Thorat

Air india - Refund not yet received ^Closed

I booked flight ticket in air india via easymytrip due to pandemic i cancelled my trip. Since last * months i am continuously following up with airline as well as travel agent. When i am trying to contact with airline they told to contact trave...

Feb 10, 2021 by NS FAROOQ

Air india - Refund for Flight tickets ^Open

i have booked for a ticket from Frankfurt to Cochin on April *. The flight was cancelled due to Corona pandemic. I have tried to contact the airlines many times. They have not refunded my money yet....

Feb 05, 2021 by Neethu Thankachen

Air india - Air India Refund Not Received Since 8 Months ^Closed

The Request For Refund Of My Cancelled Ticket From Chennai To Kuwait PNR No. YLWXS, Eticket No. ************* & ************* Of Amount INR *****/-, Cancelled On **.**.**** Has Been Pending Since * Months Now With Email Acknowledgement From Air...

Feb 03, 2021 by AMEESHA SHAJAHAN

Air india - Air india Refund for cancellation of Flight due to Covid 19 ^Open

The flight was cancelled due to Covid **. I am asking for refund past eleven months. Still didn't get any response from Air India. Can you please help me to get refund. Please find below booking details, Eticket No: ************* and ***...

Feb 01, 2021 by Delphin

Air india - Refund not received ^Open

I request you to please note that Ibooked my travel tickets through Goibibo and Makemytrip. Due to the pandemic, Air India cancelled its flights. Till today, in spite of several follow ups with Air India, Goibibo and Makemytrip, I have no...

Jan 30, 2021 by Rahil Mehta

Air india - Ticket not issued money deducted ^Closed

I booked a ticket online on *th December for **rd Jan **** but unfortunately, I did not receive any ticket from air-india. I thought that my ticket has not been booked. I did not receive any ticket mail and information on mobile. I have mailed ...

Jan 29, 2021 by Akhilesh Vyas

Air india - Flight reschedule ^Closed

I had booked an air india flight from ranchi to Delhi on the **rd of jan ****. Air india was irresponsible enough to reschedule my flight and postpone it by a week. I will loose my job if I don't be in delhi on the **th morning. Air india just...

Jan 21, 2021 by Prateek Mukherjee

Air india - Refund not processed ^Closed

It's been ** days since the cancellation still haven't received my refund. Called air India customer support more than ** times and even mailed them more than twice still see no progress. every time we call them they will tell us it will be ref...

Jan 19, 2021 by sandesh

Air india - Refund not Initiated ^Open

My Air India flight was scheduled from Jammu to Delhi on ** Jan ****. The flight No was AI **** and checkin was done at ****hrs. After reaching gate it was learnt that the flight was delayed. However in the info board the status still showed th...

Jan 14, 2021 by Jude Bush Francis

Air india - Refund not generated ^Open

I cancelled my ticket but the refund was never generated Electronic ticket: ************* Electronic ticket: ************* ...

Jan 12, 2021 by HARSHIT JAIN

Air india - Refund not received for cancelled flight ^Open

I have booked Air India Flight ticket for **th March **** running from ORD to DEL (Booking Reference: Z*W*V) on **th March ****. Due to lockdown the ticket was never issued but the total amount of $***.** was charged on my credit card. I have c...

Jan 07, 2021 by Tushar Gupta

Air india - Refund not received for the cancelled Air India ticket ^Open

I booked international flight tickets in February **** for the travel in October **** and I cancelled the tickets in September well before my date of travel. I tried to contact ecommerce and customer service for the refund, but they are forward...

Jan 07, 2021 by Rathan Shetty

Air india - Loss of money irresponsible customer service ^Open

On **th December,**** I was going to fly with Air India from Lucknow to Leh via Delhi. My pnr number for the same was JVKLF. At ****h on **th I decided that I could not fly that day ( dur to personal reasons) and tried calling your airli...

Dec 30, 2020 by Sargam shukla

Air india - Canceled tickets refund not processed ^Closed

I had cancelled my air india refundable tickets in sep month and its been over * months of consistent follow up to air india support team, still I haven't received my money back. Please help resolve this issue. Thanks, Nikhilesh ...

Dec 29, 2020 by Nikhilesh raghu

Air india - Air India Did not receive my refund for the ticket purchase ^Open

I booked a flight on *th august from DEL to Chicago. I paid an extra amount for sitting arrangements to sit next to my wife. My PNR Number is Z*Z*B. My seat number was **j and **k. I had paid **** extra to get the seats. After that flight postp...

Dec 29, 2020 by Harsh Vardhan

Air india - Refund Not received ^Open

I have not recieved refund for my flights Chennai to ASR and Delhi to ASR. Ticket Number for the same is as below -- *************/*/*(Chennai to Amritsar)(EasemyTrip) **********(Delhi to Chennai)(Yatra.com) Ease my trip had raised the re...

Dec 29, 2020 by Subhav Sharma

Air india - Refund not received ^Open

I have cancelled a flight for * passengers in the month of August but haven't got any update on the refund until now. ...

Dec 23, 2020 by Bhargav Dutta

Air india - No refund received ^Open

We had booked a flight for *st April, **** but due to COVID-**, the flights got cancelled and since then I am trying to follow up for the refund but no response has been received from Air India. Truly disappointed and not expected from a compan...

Dec 22, 2020 by Hiral Vyas

Air india - Air India Refund Not Received Since 7 Months ^Closed

The request for refund of my cancelled ticket from Chennai To Kuwait PNR No. YLWXS, Eticket No. ************* & ************* of amount INR *****/-, cancelled on **.**.**** has been pending since * Months now with email acknowledgement from Air...

Dec 16, 2020 by AMEESHA SHAJAHAN

Air india - Refund for cancellation of Flight due to Covid 19 ^Closed

We booked eticket with booking ID FF************* through Flipkart for dated **-**-****.My ticket was booked along with my kids of age * and * yrs respectively. As my travel destination was under the Red Zone and I had to travel with my yo...

Dec 15, 2020 by Anit

Air india - Air India Not Refunding the money for the last one year of the cancelled flight ^Closed

One way * tickets booked on **th December ****(Pre Covid Period) from Mumbai to Rajkot. Air India cancelled the flight due to operational reasons. However, for last one year following with Air India but they are not refunding the money....

Dec 06, 2020 by Pankaj Kumar

Air india - Refund not processed for flights cancelled due to Covid restrictons ^Closed

I had two bookings with Air India Express (details below) . For one of the bookings (LRMBKD) I got the full refund without any deductions. While the other booking (CTYDRG) is not refunded. PNR - CTYDRG Travel date - **th June **** Dub...

Dec 01, 2020 by Rohit Saxena

Air india - Amount is not getting refund ^Open

@airindiain @DGCAIndia @consumersindia Name Ashwin Rai E-mail ashwin.rai****@gmail.com Telephone number ********** Booking number ************* ************* ************* Order number J**JOL J**AE* J****B Original departure...

Dec 01, 2020 by Ashwin Rai

Air india - AIRINDIA is not refunding full ^Open

I had booked my Air India flight from mumbai to bhubaneswar on **th May **** through travel agent Easemytrip. as this flight was cancelled due to lock down . The total ticket was *****/- but Air India refunded me *****/-. I have been following ...

Dec 01, 2020 by SIBARAM DESULU

Air india - Refund not initiated by Airline ^Closed

It’s been more than a month I have been chasing with airline for refund but they failed to process the same. PNR/ Ticket number JPL*D / *************. I made this payment through Credit card and now because airline e failed to pay in ti...

Nov 30, 2020 by Vikas

Air india - Refund request for failed transaction ^Open

I am writing with regards to a transaction refund for an AIR India flight from Delhi to Toronto. PNR: y*gjz Date of journey: **th Dec,**** From: Delhi **:** To: Toronto *:** Flight number: AI *** I tried to process the payment and boo...

Nov 24, 2020 by Hardeep Kaur Rajinder Singh Bhela

Air india - Refund has not been processed ^Open

I have booked a one way trip from PARIS to DELHI with Air India VBM flight for end of June, ****. Later I came to know that next week there is another flight for COCHI.I have called Customer care to reschedule my flight, but as it is a confirm...

Nov 19, 2020 by GOWRI SANKAR

Air india - Refund not Received ^Open

My flight was cancelled by airlines from jaipur to Delhi for my journey for Goa and still after multiple request the refund has not been granted to me by Airlines. The details are below: Jaya Batra PNR - Y*XWV Date of Journey - **th sept ***...

Nov 11, 2020 by Jaya Batra

Air india - Harassment by air india employee Anu Puri Manager General Admin Section Delhi IFSD ^Closed

I called her and asked some details. She started yelling at me. Is this the way to talk ? Is how air india employees behaves with public. This raise serious questions on morality of air india employees. She is very unprofessional and rude....

Nov 11, 2020 by Rahul

Air india - Refund of air ticket ^Open

Air India cancelled flight no AI*** for ** Mar **** as per govt orders. Request for refund of amount paid by me is pending with Air India for last seven months inspite of contacting Air India through email and telephone. The flight was cancelle...

Nov 01, 2020 by PK Sharma

Air india - Air India not refunded ticktet amount ^Open

Sir I booked Air ticket on * may ****. Flight had cancelled due to lockdown. From Thats time I am trying to air india for refund. I have write many many e-mail. But they saying amunt has refunded. But my account not showing refund. I wrote em...

Oct 29, 2020 by Rakesh kumar singh

Air india - Refund of Flight Tickets ^Closed

I Have Book Two Way AirIndia Flight Tickets From Frankfurt To India For Me And A One Way Ticket For My Husband From India To Frankfurt On Travel*be Site. They Are Non Refundable Tickets. But Because Of Corona Lockdown The Flights Are Cancelled....

Oct 27, 2020 by Bindulatha Donadula

Air india - Refund of my Flight ticket Booking Cancellation ^Open

Air India Flight ticket had been booked on flipkart platform booking id: FF*************. Flight had been cancelled on same date of booking i.e. ** October ****. And i have also talked to represntative of flipkart coustmer services regarding it...

Oct 21, 2020 by Gyansu

Air india - Suit case Damaged ^Open

I had travelled on ** Oct **** from Hyderabad to London Heathrow Airport connecting at delhi, My suit case got damaged....

Oct 19, 2020 by Naseer Ahmed Shareef

Air india - Need Refund for COVID 19 cancelled flights ^Open

I had booked a ticket on make my trip on February *rd ****. The travel to Frankfurt from Chennai was scheduled on the *th Of May ****. The trip was cancelled due to COVID **. I have submitted refund of the prices and it got reversed as shell cr...

Oct 18, 2020 by Edwin

Air india - I DID NOT ISSUE BOARDING PASS ^Open

MY BOOKING NO-NEW DELHI TO KIEV ON*VAX AND ORDER NO-L*BXHX INDIAN AIRLINES did not issue the boarding pass to me. I produced my two COVID-** test report(report of **/**/**** in hard copy and report of **/**/***...

Oct 11, 2020 by RAHUL VERMA

Air india - INDIAN AIR LINES DID NOT ISSUE BORADING PASS ^Open

PNR number:********** Transaction No:*************** NDIAN AIRLINES did not issue the boarding pass to me. I produced my COVID-** test report AND also produced INDIAN HEALTH POLICY to INDIAN Airline's staff at the time of check-in. But they ...

Oct 11, 2020 by HITESH SHARMA

Air india - Ticket cancelled but refund not recieved from airindia airline it is more days ^Closed

I had cancelled ticket on *rd June and and they told usually sometime it will take *** days but not it is more then that they are not responding to my mails my PNR no - Z*H*C ...

Oct 10, 2020 by Sudhakar yalawar

Air india - Air India baggage charged unnecessary ^Open

Dear Sir / Madam, I am writing to you to raise an issue about: Flights The issue that I have experienced was: We boarded our International flight from London Heathrow to Delhi, India. Our cabin luggage was as per policy http://www.airind...

Oct 06, 2020 by Prarthna Sahu

Air india - CANCELLATION ISSUES ^Open

I had booked a ticket from air India to travel from Patna to Visakhapatnam. Since there are no direct flights I had to book a ticket via Delhi. Now due to some personal issues I had to reschedule my flight from ** September to ** November and n...

Oct 04, 2020 by BHAWANA DAS

Air india - REFUND NOT RECEIVED ^Open

We had a booking for Rajkot to Banglore for ** May ****. PNR no. J*TWX. Flight got cancelled due to COVID-**. Applied for Refund on ** May ****. eticket no. *************. We are * passengers. Senior Citizens....

Sep 25, 2020 by VENKATAPATHY RAO TURAGA

Air india - Non Refund of Money by Air India ^Open

Despite repeated correspondence, I have not received any refund for my ticket of ** March **** from Delhi to Jammu for AI *** that was cancelled by Air India due to COVID **. Please refund the amount of Rs **,***/- immediately. PNR Z*W** ...

Sep 20, 2020 by Mandeep Singh Dhillon

Air india - Refund not received for tickets cancelled in March ^Closed

Airlines cancelled the flight on **th March however refund amount has not been provided till **/*/****. The tickets were booked through Go ibibo and neither go ibibo nor Air india is responding to my refund request. ...

Sep 19, 2020 by N Jhunjhunwala

Air india - Refund not Processed by Air India ^Closed

Hello, I had booked Air india flight in the month of May during COVID pandemic time. I was not able to availa the flight due to unforseen situation hence I had to cancel the flight. I had requested Air india to cancel the ticket booked a...

Sep 19, 2020 by Sowmya

Air india - Air India not refunding or reboking 4 tickets ^Closed

I had booked * tickets by travel agent with Air india for dates earlier this year, from BOM to FRA. Due to corona, these tickets were unable to be used, and Air India put out an official waiver stating the following 'All tickets irresp...

Sep 16, 2020 by Niels Cremer

Air india - Refund not given by air India ^Open

I have got my ltc tickets booked on air India site in March **** . Customer care promised that the refunds will be credited within * month . I am following with e-commerce and air India through E mails And also spoke to air India customer care ...

Sep 13, 2020 by Rajiv rana

Air india - Rude and uncivilized behaviour of Air India ground staff ^Open

On ** August ****, I was booked on air india flight no. AI *** with booking reference J***F and e-ticket number ************* from Ranchi to Delhi. The ETD was **** h and I had checked in along with another passenger traveling by the same flig...

Sep 08, 2020 by Rakesh Mehra

Air india - Refund of International Air Ticket ^Open

Hi E-Booking Reference Number : *************/************* Passenger Name Frequent Flyer # Eticket # MRS SUSHMA GUPTA AILH*************** ************* MRS POOJA PANGORIA AILH*************** ************* Terminal Airline ** May ...

Sep 06, 2020 by Pooja Pangoria

Air india - Refund not issued ^Closed

I had booked multicity tickets from Guwahati- Delhi-Dharamshala_Delhi-Guwahati by airindia mobile application. The booking reference was H*N*Y. The same was cancelled on ** Mar **** online owing to Corona Virus scare. i got the confirmation em...

Sep 05, 2020 by sahil katoch

Air india - Refund not initiated ^Open

The flight AI-*** got cancelled on ** Apr **** due to covid -**. As per DGCA guideline my tickets are refundable hemce Air India denying refund due to lack of some NOT FLOWN certificate and for this i approached airport authorities and get to k...

Sep 04, 2020 by Sam Michael

Air india - Refund for my cancelled ticket ^Closed

I have booked my ticket with air india for **st June **** - **th June **** (Delhi-Singapore-Delhi) return flight. Now the flight is not operational at that time due to COVID, so I request for cancellation. Till now after ** days or so I got no ...

Sep 02, 2020 by Ritesh Gupta

Air india - Money refund for flight tickets ^Closed

With this lock down i will cancled my *tickets of flight .. and then the air india company show me the how much your refund money its RS **** .. but still the money is pending.. my booking id number is ************* you can conferm with this al...

Aug 31, 2020 by Nityam anand

Air india - Cancelled flight cost not yet refunded ^Closed

Air INDIA not yet refunded the money for canceled booking(July **th, ****) & canceled flight( Jun**th ****). Both reservations are booked via Air India mobile app only. I have contacted Air INDIA via their customer care and social media as wel...

Aug 22, 2020 by SANA SRINIVAS

Air india - Air ticket Reschedule Issue ^Open

I booked a travel ticket on **-Feb-**** (well before lockdown and covid-** situations) with Booking ID : EMT******** and following details: Route: Hyderabad (**:** AM) to New Delhi (**:** PM)Flight: AI-***PNR: Z*FMDDate: **-Apr-****No. of P...

Aug 21, 2020 by RAVI KANT BHATIA

Air india - Flight Refund not received ^Closed

Air India Flight ( From Make my Trip ) was cancelled due to Pandemic on **th June'** & today its **th August'**. It has been now ** days & refund has not been initiated. Air India says "Please contact Make my Trip" and Make my T...

Aug 20, 2020 by Amar Sharma

Air india - Refund of cancelled flight by airline ^Open

I was supposed to travel with air india airline from hyderabad to pune on *nd august,at the very last moment the flight got cancelled and with no option left have to book flight with high rates,and now airlines is refusing to give refund saying...

Aug 19, 2020 by Abhijit Jadhav

Air india - Nonreceipt of air ticket refund ^Open

*. Booked a ticket for travel from Singapore to Delhi on March **, ****. The flight did not operate due to the travel ban. Rescheduled it to March ** and later to May *, ****. The flight did not operate on any day. Later I flew on Vande Bharat ...

Aug 14, 2020 by Upinder Sawhney

Air india - Flight ticket full refund ^Closed

I have booked flight ticket from Ahmedabad to Bangalore on *rd August, ****, unfortunately flight got cancelled by airindia..when I requested for full refund, they want travel agent to contact sales department but travel agent want remarks or a...

Aug 12, 2020 by Dinesh NRN

Air india - AirIndia not responding for tickets booked during lockdown ^Open

I had flight tickets booked in the month of April when lockdown was imposed. I have been trying to contact air india via customer care or email support but not getting satisfactory reply from them. Customer care connects after half an hour ...

Aug 07, 2020 by Kashyap Kapadia

Air india - Air India cheated me ^Open

Hi Myself Sherin Cherian Varghese,I booked a ticket for AI *** from Delhi to Kochi traveling date ** May ****, without my consent AIRINDIA changed my booking to ** May ****. I come to know the issue and after trying several times I am able to s...

Aug 04, 2020 by Sherin Cherian Varghese

Air india - Air India failure to provide refund ^Closed

Our flights to Kozhikode on **rd Apr was cancelled due covid-** situation. PNR HVCJZ and Z**M* for * Adults and * kids amounting to Rs. **** one-way. I have been painstakingly following Air India for refund as I don't intend flying for at least...

Jul 27, 2020 by Alfred Fernandes

Air india - No response from air India ^Open

I had booked one tickets having PNR No. YREZN ( e-ticket number *************) for myself on dated *st July **** to visit from Mumbai to Imphal but suddenly due to current Corona lockdown my connecting flight got cancelled and I was unable to ...

Jul 19, 2020 by Mahendra Bhattarai

Air india - Airindia cancellation refund ^Open

Hi, I have booked AIr india flight for **th June **** and cancelled it after rebooking another flight .This was discussed over phone over air india customer support executive and email was sent to cancellation department . despite sendin...

Jul 18, 2020 by rajeshwar Chenagiri

Air india - Long Pending Refund Refer Air India case ID ^Open

Refer Air India case ID ********. My refund of cancelled tickets (Two PNRs) worth *.*Lakhs (approx) is not given after more than * months since cancellation. At the time of cancellation, Air India Customer care had assured that refund will be c...

Jul 15, 2020 by Anjali Sanjeev

Air india - Unethical way of holding customer funds ^Open

Air India-Unethical ways of a govt run co holding customer’s tkt fares for over *+months & refusal to refund. * calls , * emails to ECommerce- No resolution. Booking Reference YRMNL. Air India cancellation refund -case ID is ********...

Jul 13, 2020 by Rajat Gupta

Air india - Refund not initiated ^Open

Hi I made a booking through Paytm portal in Air India from Guwahati to Delhi but got cancelled due to lockdown. I booked * tickets holding Paytm Booking Id : *********** and PNR no. H*FMK which was scheduled to be boarded on **st March, ****. T...

Jul 12, 2020 by DIL NAWAJ BEGUM

Air india - Refunds of flight cancelled due to ^Open

Hello, This is regarding my bookings from raipur to mumbai and mumbai to raipur on **th march and *th apr respectively . Firstly, i recieved mail of my partial trip(raipur to vishakhapatnam) refund and that too a partial refund.(althoug...

Jul 11, 2020 by Dr Neha

Air india - Cancelled flight ticket money not returned ^Closed

I have booked an Air-India ticket from Ranchi to lucknow on **th of May via GoIbibo website. The flight got cancelled amd I received a message from Air India that I am eligible for a full refund. Its been more than a month now. I have mailed bo...

Jul 11, 2020 by Arbaz Ali

Air india - BAGGAGE LOST ^Open

Dear Sir / Madam, Ref No. Flt. No. BOMAI*****/**FEB**/****GMT To, The Manager, Air India, Baggage Lost and Claim Department, Sub: Mishandled baggage / Claim Flt. No. BOMAI*****/**FEB**/****GMT ...

Jul 07, 2020 by BHARTI DEWANI

Air india - I have been trying to contact AirIndia Customer Care Number since two weeks and receiving enormous n ^Open

I had my flight scheduled through AirIndia Airlines on April **th and since they were cancelled due to pandemic now when I am trying to contact them for scheduling my flight ticket either the call gets disconnected automatically while connected...

Jul 06, 2020 by Priyanka Veeregowda

Air india - NonRefund on Cancelled Flight ^Closed

Air India cancelled my flight ex Mumbai to Coimbatore on **th May due to ongoing pandemic but till now not refunded my fare nor is any response on my follow-up mails asking for refund. Their customer care numbers are not getting connected at al...

Jul 06, 2020 by sudheesh nair

Air india - Excess charges of luggage above limit ^Open

I have booked air ticket from Kolkata to Raipur in AI **** and AI **** travel date *.*.****.I have one luggage of weight ** kg *** gm.Air india staffs charged Rs **** at the rate of **** per kg.I try to convince them but all staff aggressively...

Jul 06, 2020 by vinod kumar sharma

Air india - Rescheduling Flight without any prior information ^Closed

I had booked ticket from Delhi to Patna for Date * July ****. I have been tracking your website since * month to know any updates regarding any cancellation and Rescheduling of my booked ticket.Till yesterday i.e.,* July **** I have not got any...

Jul 03, 2020 by virat kumar

Air india - Refund not processed post cancellation ^Open

This is a follow up email on the cancellation and Refund with reference to my booking  H*YPS & ETicket ************* with the Air India Flight AI *** on **/**/**** to Delhi. Cancellation was done on **th June. No help till date....

Jul 02, 2020 by Krishna

Air india - Air India not refunding amount ^Closed

My flight got canceled, but didn't get any refund and communication from air india. I have send several reminder email called customer care but no help My details are as follows E-Ticket number starting with *** (** digits) : ************...

Jul 01, 2020 by Biswajit Nag

Air india - Non refund of cancelled tickets by Air India ^Closed

It is more than a month I had cancelled my following tickets through customer care but the money is yet to reach my bank account: LTC fare tickets: Delhi to Imphal MR NIMAI ADHIKARY ************* MRS SOMA ADHIKARY ************* Guwahati ...

Jun 25, 2020 by Nimai Adhikary

Air india - Money not refunded after flight cancellation ^Open

I had booked a two-way journey for my mother-in-law from Kolkata to London in January this year from Air-India. However, the travel couldn't happen because of the COVID lock-down. I had to cancel both the onward and return journey. I had cancel...

Jun 20, 2020 by Tapobrata Guha

Air india - Flight cancellation ^Open

Air India has cancelled my flight and mentioned about the full refund in the cancellation email. However they are forcing me to change the fly date now and I do not wish to travel. They are refunding my money as mentioned in the flight cancella...

Jun 18, 2020 by Jaideep Mourya

Air india - Air India Ticket Refund unable to travel due to COVID 19 ^Open

I had a Travel planned during COVID ** lockdown period. Due to lockdown all flights were canceled and travel was banned. Government itself guided all airlines to refund for booking during this lockdown period , but Air India is telling that...

Jun 16, 2020 by Shweta Saxena

Air india - Refund for flight ticket ^Closed

Requesting full refund on my flight tickets due to lockdown by government orders. I did not get any refund up till now. ...

May 09, 2020 by Manish Chandarana

Air india - Refund against Cancellation from Air India ^Open

I booked air ticket for Air India from Delhi to Kochi Journey date ** March ****. But on March ** they mailed me for informing that my flight cancelled due to operational reasons. As a result the company is not refunding my amount. I mailed the...

Apr 21, 2020 by Akhil Krishna A

Air india - Cancellation charges not waived for international air tickets for Coronavirus pandemic ^Open

We booked air tickets from India to Italy for May * and **. Under the current circumstances due to the coronavirus pandemic it is highly unlikely these flights will operate and it's uncertain when the situation in a Italy will normalize. The ai...

Apr 16, 2020 by Samarth Vasishtha

Air india - Air India not giving refund on cancellation of flight due to covid19 ^Closed

I have booking from Chennai to Chandigarh via Delhi on **th april in air india. They have cancelled all the flights till **th april because of covid-** pandemic & they are not giving any refund or credit voucher like other airlines. The only op...

Apr 11, 2020 by Yash Anand

Air india - Air india flight booking for may ^Closed

Kindly understand my issue and help. As I cannot travel in may due to coronavirus , kindly help me in providing credit note of below booking in May. E-Ticket number : ***-********** Traveler's last and first name: * adults * infant:...

Apr 11, 2020 by Kapil jain

Air india - Air India customer care not responding to booked tickets ^Open

I have booked my flight ticket in Indian Airlines from HYD to DUBAI on APR **th ****. I have sent out an email to the customer care team multiple times to get a confirmation on whether the flight is going to be operational or not. Its been * da...

Apr 07, 2020 by SRIKANTA PATRA

Air india - REFUND OF AMOUNT Airline PNR JZGCR flight No AI804 ^Closed

I was booked my ticket through udchalo in defence quota for ** Apr ** from Bangalore to Delhi. Due to COVID-** my leave was already cancelled as per instruction received form Govt of India. I am not able to move from Bangalore before ** May **....

Apr 06, 2020 by Ajay Kumar Rakesh

Air india - AirIndia domestic refund ^Open

I have Booked a flight from MAA to DEL PNR on Apr ** PNR number: J*KZ*. The Purpose of the booking was to attend my relative Marriage, Due to the current situation, it is hard to reach. I request them to refund the amount to my Bank acco...

Apr 02, 2020 by Mohan

Air india - Air india toronto to delhi flight ^Open

They are not respondin on cals and the flight is not operating.They are not responding upon the refund policy.We are completly frusted with hundreads of cals and in them few get connected but after maining a IVR hold timing for more then an Hou...

Mar 23, 2020 by Nikhil Amar Choudhary

Air india - Amount deducted but Seat not booked ^Closed

I have made a payment to book the seat in AIR India flight from Mumbai to London HeathRow,The amount is deducted but seat is not reserved.Air india is saying they have not received any payment towards that ticket as the ticket is not confirmed....

Mar 17, 2020 by Anusha Ginjupalli

Air india - Air India flight not to be checked in due to govt advisory about corona virus ^Open

My Flight From New Delhi to Port Blair. as Because of CORONA VIRUS Spreading All Over the World, According To Govt. Advisory All The Tourist Activities In Port Blair(andaman) get Closed From **:** AM Of **/**/**** To **/**/**** So I Call to th...

Mar 17, 2020 by Satyam Aggarwal

Air india - Air India Flight ticket not refunded ^Closed

I booked a ticket in the name of Master Inakshbir Singh for journey dated ** Nov **** from Sydney(SYD) to New Delhi(DEL). I cancelled the said ticket through Customer Care service on **.**.****. As per the conversation with executive they...

Mar 15, 2020 by Daljeet singh

Air india - Cancellation charges not waived off ^Open

We had cancelled our international booking from Canada to India due to Coronavirus impact and visa cancellation by govt of India. We have struggled three days to reach out to Air India ( through website as well as direct calls ) to reschedul...

Mar 13, 2020 by Suchitra

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