Air india
- Cancellation charges not waived for international air tickets for Coronavirus pandemic Open
Samarth Vasishtha filed this complaint against Air india on Apr 16, 2020
Resolution Demanded:
Refund
We booked air tickets from India to Italy for May * and **. Under the current circumstances due to the coronavirus pandemic it is highly unlikely these flights will operate and it's uncertain when the situation in a Italy will normalize. The airline is only offering a date change fees waiver till September ** which is still too soon we feel for the situation to normalize. Under these extraordinary circumstances when the flight itself won't be able to take off, we demand a say in how we should be compensated for our loss. As we don't intend to travel to one of the epicenters of the virus till September **, we demand either full credit till atleast * years or a waiver of the cancellation charges.
Are you brand?
Are you Lawyer?
Air india
Swiggy
"I have been satisfied with the service provided by Voxya. My issue was resolved within hours of posting my complaint. Thank you voxya."
Raunak Surana
Related Complaints
Air india - Return flight refund not processing Closed
We have booked air india flight AI*** from Delhi to Ahmedabad on **Jan and return via Vadodara on **Jan By AI***. The flight Al*** got cancelled and the passengers were subjected to torturous wait at the airport with false assurance that the fl...
Jan 16, 2024 by Vaydehi khandelwal
Air india - Baggage not delivered Closed
I have not receive bed my baggage from last * days. I am staying in a hotel waiting for the bags. Air India says that you will get your baggage next day and we will courier you the baggage but they never came back. they gave me phone number ...
Jan 16, 2024 by Anuj Jindal
Air india - Refund not received Closed
Ticket was cancelled on *st November but refund is not received. There is no proper response from customer service of air India and they just close the ticket after reply to mail that refund was issued. ...
Jan 02, 2024 by Dhruvkumar Patel
Air india - Check In Baggage Delay Closed
We too AI*** from Cochin to Mumbai on June **, **** . I paid excess baggage of rupees *,*** and unfortunately the baggage was delayed at Mumbai and had to wait an hour after speaking with baggage services. My e ticket number is ***-AI-******. ...
Jun 13, 2023 by Prabha Ananthnarayan
The issue that I have experienced was: Our flight got delayed for ** hrs and we couldn’t catch the connecting flight from Delhi to Raipur via lndigo. It went on rescheduling * times that day and we boarded after ** hours. For that day as ...
May 19, 2023 by Megha Sahu