Air india
- Refund has not been processed Open
GOWRI SANKAR filed this complaint against Air india on Nov 19, 2020
Resolution Demanded:
Refund
I have booked a one way trip from PARIS to DELHI with Air India VBM flight for end of June, ****. Later I came to know that next week there is another flight for COCHI.I have called Customer care to reschedule my flight, but as it is a confirmed ticket they did not reschedule it. So I asked them to cancel the ticket and rebooked a new one. I have called CC numerous time and I have written mail at least ** times to ecommerce@airindia.in. So, every time, the cc agent says that I will get my money in *-** days. But I have not received any refunds. Recent update is that CC agents are saying that money is refunded, but I did not get my money. I asked Air India customer care agent to provide some proof to check with my Bank. I have paid the flight ticket through credit card and I paid the credit card bill by taking money from my friend. Its been six months but I still did not receive my money.
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