Air india
- Refunds of flight cancelled due to Open
Dr Neha filed this complaint against Air india on Jul 11, 2020
Resolution Demanded:
Refund
Hello,
This is regarding my bookings from raipur to mumbai and mumbai to raipur on **th march and *th apr respectively .
Firstly, i recieved mail of my partial trip(raipur to vishakhapatnam) refund and that too a partial refund.(although there has been no refunds in any form, just the mail)
I demand a full refund, as the cancellation was due to covid** crisis and flight cancellation from airlines.
Secondly, my trip from mumbai to raipur, its cancellation has not been processed.
Here, the total booking amount remains: ****/-and ****/-.. making a total amount of *****/- and i request a total refund as it is a global flight cancellation issue due to which i could not complete my trip.
Tried contacting airindia as well as booking agents goibibo, none cooperating. They say no refunds as i booked flight on **th feb (travel was scheduled for **th march and *th apr) while refunds only eligible from **th march.
I made full payments and flights cancelled. I need my refunds.
Kindly look for the concern.
(Air India)
(PNR-HVCDG)
(PNR-Y***J)
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Air india
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