Swiggy
- Wrong Order Delivered Open
Arun Mozhi Manickam filed this complaint against Swiggy on Dec 28, 2020
Yesterday, I had ordered for food for my guests at Chai Galli through Swiggy, but I was delivered totally different order from Belgian Waffle. The same was delivered to my security of the apartment. when I went to pick it up, I realised it as wrong order and complained to online chat by sending them the photo. When I again called the customer service, they wouldn't resend my food, but all they could do is cancel. The cancel also only if I open the food package and send them whats inside each packet. I felt threatened and intimidated to get my money back. Why do I have be victimised for their fault ... They haven't paid the money back yet ....
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Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
Swiggy
Resolved
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