Facebook Pixel Tracking

Eureka Forbes - Worst Aqua guard water purifier and their services

Sadashiv filed complaint against Eureka Forbes on Jan 8, 2020

Eureka forbes guys are very good at woo customers to renew AMC at hectic price. But their product stands at essential hours dead. As I bought Aqua Guard Genius water purifier an year ago for about Rs. ***** and they told me to buy AMC of around Rs. *****.

Almost * months now, all the time purifier does not deliver the water(Sick it does shut all the time). Customer support and service guys and their arrogance is another way of their height of negligence attitude. Few of their online request/SMSes are attached here for reference.

Can anyone help me how to sue these guys as drinking water is essential for mankind, which these guys are delaying and denied despite payment made to them.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Eureka Forbes

57

Total Complaints

26

Total Resolved

45.61%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Subha on Sep 26, 2024

Eureka Forbes – RO is not workingClosed

I called the customer care to raise the complaint. CM-******-******** is the request number they have created. And they arranged the appointment between **.am to ** pm on **-*-**** but nobody visited my place yet. W...

P.N.Upadhyay on Jun 25, 2024

Eureka Forbes – installation related issue Closed

I am writing to express my extreme dissatisfaction with the service I have received regarding my recent purchase of a water purifier from CSD on **/**/****. Since **/**/****, I have been continuously calling your cu...

SHINGADE VIKAS MUKUND on Apr 2, 2024

Eureka Forbes – Poor service by EurekaForbes leading to losses against AMCClosed

AMC is procured from EurekaForbes valid from **th Oct**** to **th Oct****. Water purifier stopped working on **th Mar****. Service request is registered on **th Mar****, *:**am. Service engineer visited but unable...

shravan on Oct 5, 2023

Eureka Forbes – not Resolved my water problem and kids with Virus Fever Closed

I am good Member. Complaint was raised *days ago. Still its was not Resolved. Because of that my son suffering with bacteria fever. I lost my money, time but still not relsoved I

MOHAMMED HASSAN on Aug 10, 2023

Eureka forbes – Servicing not done even after a weekClosed

The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extre...