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shivakumar ms filed complaint against Eureka Forbes on Jul 5, 2025
I purchased a Gold AMC (Annual Maintenance Contract) for ₹**** from Eureka Forbes in October **** (Customer ID: **********), through their official online platform.
In July ****, a technician visited and said the membrane is damaged, but refused to replace it, claiming it is only covered under a *-month warranty — which was never communicated at the time of purchase.
I raised a complaint on **th June ****, but no one has responded till now. The company is ignoring my complaint and not honoring the AMC terms.
This is completely misleading, dishonest, and unfair. I feel cheated for trusting them and buying the AMC online. I strongly warn others: don’t buy AMC online from Eureka Forbes — they don’t fulfill their promises.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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