Swiggy
- Swiggy missed to deliver an item from my order and yet no replacement or refund Closed
Gauthamraj filed this complaint against Swiggy on Sep 09, 2020
I ordered for * pizzas and got only * on delivery. I told the delivery boy that one item is missing. He said that there will be * pizzas inside a single box which was false. He just lied so that he can close the delivery. When said concern to customer support they raised a replacement order which was cancelled by the restaurant as it is closed. Now when I had already waited for ** mins . When again raised complaint they said there is nothing left on their side to compensate for this issue. I paid for my pizza and I didn't get it. After another long conversation I was told suddenly that they can process a coupon. I was even told that the restaurant called me and I didn't pick up the call. Just too many lies. Got fed up.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Swiggy
Resolved
Frustrated? File a Complaint
HappyEasyGo
"I tweeted about the issue before but I did not get any reply, until Voxya tweeted & tagged HappyEasyGo. I received the refund today after a long time. Thank you!"
Mrunmayee Palsule
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