Eureka Forbes
- Service Issue with Eureka Forbes Open
Vibhakar Mishra filed this complaint against Eureka Forbes on Nov 11, 2020
I am facing issue with structural defect with the product i purchased in June **** so I had raised complaint [**********]regarding vacuum steem on **th OCT, a technician came on **st OCT and said since this product is in warranty so contact salesman and ask for replacement which i did but salesman[Raghu] is so stubborn that at first he said he will replace by sending mail and after that he stopped picking my call and replying to my message. and he was the one who promised that if any structural damage happens he will replace it. So kindly take action against this fraud sales person of yours for lying to customers and selling products.
When i am calling customer care to atleast send technician to repair since the product is still in warranty but they are saying they don't know when technician would come.
I have called several times and again and again i get the same reply, i even tried to escalate this issue by sending mail to Deepa.customercare@eurekaforbes.com and ceo@eurekaforbes.co.in but they are just sending automatic replies.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Eureka Forbes
Resolved
Frustrated? File a Complaint
PayTM
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
Kushal Prahladbhai Prajapati
Related Complaints
Eureka Forbes - Not Resolved my water problem and kids with Virus Fever Closed
I am good Member. Complaint was raised *days ago. Still its was not Resolved. Because of that my son suffering with bacteria fever. I lost my money, time but still not relsoved I...
Oct 05, 2023 by shravan
Eureka Forbes - Servicing not done even after a week Closed
The servicing is not done till date, it's been almost a week. The technician came, but still did not do anything proper, even asked about the provision of proper technician number, nothing is provided by them. Extremely disappointed with them, ...
Aug 10, 2023 by MOHAMMED HASSAN
Eureka Forbes - Water purifier very bad service Closed
Even after one week, of reporting the fault remains unattended....
Jul 12, 2022 by Mr SURESHKUMAR K
Eureka Forbes - No Proper response from Eureka Forbes Closed
Hello Team, I am a new customer to Eureka Forbes and purchased below * products on **th June ****.... *)Water Softener-***** *)AquaGuard-***** *)Vacuum cleaner-***** The reason for raising this complaint is, I have tried reaching cust...
Nov 22, 2021 by Santhosh
Eureka Forbes - Not Able to Receive Free Service for split AC Closed
I have been chasing Eureka Forbes to get free service done for my split AC which lies within * year of permissible time to avail free company provided service. It's been a week that technician is not visiting my place and i have to follow-up wi...
Sep 30, 2021 by Khushboo Sharma