Make my trip
- Refund processed by airlines but make my trip being agent did not credit full amount to my account Open
Akshay Lalwani filed this complaint against Make my trip on Sep 28, 2021
I had booked a GoAir flight thorough Make My Trip for date September **th, ****.
Airlines cancelled the flight from their end and processed whole refund of amount INR *,*** which was transferred to agent i.e. Make My Trip.
Make My Trip only credit my account with INR *,*** after deducting their fee of INR ***.
There’s no explanation of remaining INR ****. I have all mails from GoAir with refund of INR *,*** initiation.
Further, I am unable to connect with Make My Trip, neither they are allowing to connect through ‘Help chat’ option.
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Resolution Demanded:
Refund / Credit for purchase
Make my trip
Resolved
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"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Naveen R Kumar
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