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Make my trip
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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Make my trip - Money not refunded for hotel booking after cancellation Open
I had a booking for a hotel in Bangkok for * nights(Grande Center Pointe Hotel-Ploenchit) oct*-*th **** for which initially the booking fee was only Rs* , as the last date to pay in full was approaching i attempted to make the entire balance ...
Oct 06, 2022 by Vimoha Bagla
Make my trip - Bus was Cancelled and the amount is not yet refunded to me Open
Hello Team, I had booked an bus from Mumbai to Pune on **th August ****. The bus was cancelled by the driver but the amount is still not refunded back to me. I had booked the bus ticket from make my trip app and in app its shows the trip is ...
Sep 26, 2022 by Mukesh Shah
Make my trip - NonRefund of Cancelled PNR Open
I had booked a railway ticket from MTC to DDN with PNR ********** through Make my Trip. I subsequently cancelled the same but I have to still receive my refund....
Sep 26, 2022 by ABHISHEK GARG
Make my trip - Make my trip not refunding my money Open
I booked a bus from Mumbai to Bangalore on ** March **** of Sharma transport. They cancelled the bus and told me that the entire amount will be refunded.. i have spoken to them multiple times. They just keep forwarding mails to one another. I h...
Sep 18, 2022 by ehshan khan
Make my trip - False promise that ticket is 100 refundable if cancelled Open
Hello, I have called Make my trip to book the ticket on **/**/**** to Dubai and I had a word with a agent Rishi Jhawar (Extension # ****) and I asked to book a ticket which is ***% refundable, because I may change the plan after going to Dubai...
Jul 31, 2022 by VEDANT MILAN JOSHI
Make my trip - MakeMyTrip Refund not received Closed
I had cancelled a few train tickets which I had previously booked through MakeMyTrip. Two tickets were refunded instantly through UPI means - however a refund of **** rupees shows as refunded on their system but it still has not shown up in my ...
Jul 29, 2022 by Shahrukh Muhammed
Make my trip - Train cancel by railway but refund not yet received Open
I have book my ticket on **st june **** and my journey date is **nd june **** but unfortunately train has been cancelled by railway but not yet received my money back fro MakeMyTrip and no one has responding call also.show pathetic service prov...
Jul 17, 2022 by Bunty Kumar
Make my trip - Refund not Return yet Open
On ** jun **** due to technical issues my flight booking transaction was cancelled.but money was deduct from my account. after ** day of times money not credited in my account... i called on makemy trip but after calling... unsuccessful transe...
Jul 04, 2022 by Parmar jashvantkumar ramabhai
Make my trip - Refund not return yet Closed
** Jun **** due to technical issues my flight booking transaction was cancelled.but money was deduct from my account. after ** day of times money not credited in my account... i called on makemy trip but after calling... unsuccessful transect...
Jul 04, 2022 by Rahulkumar Ramabhai parmar
Make my trip - Partial cancellation of ticket resulted in cancellation of all 4 tickets on on leg Open
We bought * tickets under * PNR for a multi-city trip (BOM-COK-BLR-BOM). We cancelled one passenger ticket across the * legs. We had no problem in the BOM-COK and BLR-BOM legs but in the COK-BLR leg we found that all * tickets were cancelled. W...
Jun 25, 2022 by Rajit Ramachandran
Make my trip - Refund not Pocessed Open
Booking ID: NL*************. Ticket ID: *****************. MMT has one of the worst customer services. It's been * months and I have called you **+ times and dropped emails multiple times and no response. We are planning to go to consumer forum...
Jun 23, 2022 by Praveen Nelanti
Make my trip - Issue with bus booking by MMT Closed
I have booked a bus from Bengaluru to Gokharna on ** June **** which was scheduled at **.** p.m from Yeshwantpur near petrol bunk stand. so accordingly i reached there at **.** p.m waiting for bus after waiting upto **.** p.m I called the driv...
Jun 19, 2022 by aditi saraswat
Make my trip - REFUND OF FAILED PAYMENT Closed
I made a payment through MMT website for a holiday package on **-Jun-****. The payment was made through SBI net banking for Rs. *****. While the bank showed a successful status after the payment, the payment was not captured at MMT end. I have ...
Jun 15, 2022 by Anubhav Nidaria
Make my trip - Refund of cancelled Jet Airways flight tickets Open
I have booked Jet Airways tickets from Make my Trip for * pax on *th Feb **** (Mumbai - Singapore - Mumbai, travel dates - **th May **** - **th May ****). MMT confirmation number - NN*************. MMT followed up for refund for a year post can...
Jun 12, 2022 by SAURABH GUPTA
Make my trip - I want refund that s why i am complaining you Closed
I did makemytrip through bus ticket, on **th May **** but ticket was cancelled by intercity bus this payment through pay later and bill generated in simpl pay later I didn't refund my money yet makemytrip customary care no and email is not work...
May 23, 2022 by Aditi
Make my trip - Horrifying taxi experience through MMT Open
I made a cab reservation for *st of May '** for a drop from Chandigarh Airport to a place in Sethan, H.P. The pick up time was around **:** pm from the airport. Due to the MMT's policies, the driver information was shared only half hr prior to ...
May 13, 2022 by Sugandhar
Make my trip - Refund not yet issued by Air India Through MMT Open
I had booked a To and Fro flight from Bengaluru to Maldives Dated *th of December ****. ( PNR No. ZB*KR AND Ticket no. being ***-**********). When me and my Wife reached airport the official at Bengaluru airport denied boarding to us since the...
May 09, 2022 by BHAVESH GEHANI
Make my trip - Refund not provided Closed
I had booked a bus from Bangalore to Chennai, after reaching the boarding point the bus operator informs me that the bus was cancelled and says ' MakeMyTrip ' must've informed you about it. It was **:** pm no other bus had available seats, I h...
Apr 23, 2022 by Manit Nahar
Make my trip - Not getting refund Closed
I had cancelled booking of hotel Motel Chandan, Kanha on **-Mar-****. The MMT has send me message through SMS and Mail that the refund of INR **,*** has been initiated and will be deposited in wallet but till date I am not getting my refund. M...
Apr 08, 2022 by Vijay Pakhide
Make my trip - Cab refund Closed
Booking Id: NC************** I booked a cab from Kashipur to Delhi on *rd April ****. The driver took a longer route without consulting me and it costed me Rs. ****/- and at least * hr. extra. While paying, he requested to pay the extra amoun...
Apr 04, 2022 by Himanshi Bhatnagar
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Questions about Make my trip
Ask questions about Make my trip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Make my trip?
0124 462 8747
What is Make my trip office address?
8-1-400/61, 2nd Floor, Westfield Center, Delux Colony, Rethi Bowli, Tolichowki Main Road, Hyderabad
What is Make my trip customer care email?
service@makemytrip.com
Where to find Make my trip discount coupons?
Who is the Owner / CEO of Make my trip?
Rajesh Magow
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