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Make my trip
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If you have an issue with the Make my trip services, you could be entitled to a refund.
Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Make my trip?
If you are not satisfied with Make my trip, file a complaint now:
1. Go to "File a Complaint" page
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Make my trip
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a. Contact the customer support of Make my trip first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Make my trip - Tour package not scheduled Open
Actually, we have booked a holiday package named "KERALA A LOVERS PARADISE" for * days. reference number NL************ on **/**/**** and paid the total amount of Rs.*,**, ***/-. The actual dates of the journey from **rd March to **th March ***...
Jul 13, 2021 by Raghavendra Kotkur
Make my trip - Refund not received Open
I had booked a kashmir trip package on make my trip booking ID NL************* from * June **** to ** June ****. However due to covid situation trip was cancelled. I had confirmed from relationship officer (Anu) that I would get a refund before...
Jul 10, 2021 by Ashutosh Dwivedi
Make my trip - Incorrect refund Open
I had booked the flight Trujet-*T *** Nanded to Mumbai via makemytrip. However the flight was cancelled * day prior by the airlines with the assurance that I'd be getting a full refund. The flight ticket cost was **** INR but makemytrip has iss...
Jul 02, 2021 by Abheet Ahlad Deshpande
Make my trip - Cutomer care irresponsive Open
Inspite of sending e mails to know the flight status weather the fights are operational /not by AIR INDIA . THEY ARE NOT RESPONDING...
Jun 18, 2021 by Ajit mehta
Make my trip - Super Saver Bali 5 Nights Open
I booked international holidy package with Make My trip, I paid in advance also. But due to covid situation, after couple of days, I asked for Refund. Make my trip assured me , that they will reschedule trip after covid situation alleviates. ...
Jun 18, 2021 by Vishal Vitthalrao Jadhav
Make my trip - Payment received by MMT but not refunding not replying Closed
I have paid ***** rs to makemytrip and the amount has been confirmed from bank end but mmt declined the txn and sitting on my money. I have trying reaching them since yesterday but no help...
Jun 14, 2021 by Chandra bhushan
Make my trip - Unable to cancel tickets Closed
I have booked round trip ticket with make my trip for two people from Abudhabi to Kochi. We would like to cancel the tickets now(* weeks early) . But there is no possibleway to cancel the ticket, when we try in app it says an error occurred un...
May 31, 2021 by Chinnu Merin Thomas
Make my trip - Discrepancy in refund Open
I have booked a flight ticket using Makemytrip portal for **-May-** by paying an amount of total Rs *****, but due to travel ban, flight gets nonoperational and my ticket was cancelled by MMT on **-May-** and i got a confirmation of cancellatio...
May 21, 2021 by ASTITWA YADAV
Make my trip - Refund of flight ticket not processed Closed
I have booked an holiday package to andaman and while returning flight from Chennai to Mumbai got canceled due to covid and have raised an refund got a confirmation mail from goair about the refund but makemytrip is not giving my money back. Ta...
May 15, 2021 by MalkitSingh Hanspal
Make my trip - Refund not provided Open
I have booked an inter nation airline ticket (United Airways) from New Delhi to Los Angeles, my PNR no-BN*X*J and date of travel was **-May-****. Due to the announcement of travel ban wef *th -May-**** i was unable to travel and therefore reque...
May 14, 2021 by ASTITWA YADAV
Make my trip - Cancelled Flight Returns Closed
The flight is cancelled by airline and make my trip said they will return the money , but its been * months they have not returned and for every email sent there is auto reply. Need help here...
May 14, 2021 by Rajhans
Make my trip - Refund not done by MakeMyTrip Open
My booking from Lucknow to Delhi for ** august **** from air India flight AI *** through MakeMyTrip but flight was not operational on that day when we reach the airport they said that the above flight is non operational and from air India count...
May 07, 2021 by Vikram jain
Make my trip - Flight got cancelled but no refund Closed
I Had Booked a BOM-HYD Vistara flight for **-May-**** which got cancelled. The Airline confirmed that it is cancelled and accordingly Cancellation number was noted. Now All Channels of MMT are closed for re assurance on status and cannot get my...
May 04, 2021 by Pranay Shah
Make my trip - Not got the refund Closed
I had booked Air India flight from Mumbai to Srinagar through Make my trip for travel date **/**th of May ****. I had booked * tickets for my families travel. Due to pandemic, the flights got cancelled. I could get two tickets belonging to my...
May 03, 2021 by Binu Krishna
Make my trip - Refund not issued though insurance taken from MMTT Open
The ticket was booked for gangtok from kolkata with an insurance so that it can be used in case of cancellation. The trip was cancelled and simultaneously we were forced to cancel the tickets vis spicejet as MMT didnt help. The spice jet tol...
May 02, 2021 by Abhijeet Singhania
Make my trip - Holiday Package Cancellation Open
I have booked a holiday package of Kashmir from makemytrip on *th April. Package total cost was ***** Rs. Due to current covid situation we decided to cancel the trip. As per the policy mentioned on their website and described by the assigned r...
May 01, 2021 by Prateek Jha
Make my trip - Fraud in Refund Open
I have raised the issue with consumer affair and the company but not find any Resolution. I have plan for journey but due to covid ** my ticket was cancelled which was on * May **** Price of the ticket - Rs **** The Booking was refunded by...
Apr 30, 2021 by Sunny Mishra
Make my trip - Refund from Airline not processed by MakemyTrip Closed
Ticket was booked through MakymyTrip. Flight cancelled directly with the airline. Refund issued by airline is not processed by MakemyTrip and not responding on emails and calls....
Apr 29, 2021 by Jagdish Panchal
Make my trip - Refund is not initiated Closed
Spice jet airline has revised travel timings hence I requested SpiceJet to cancel my ticket with full refund. So SpiceJet has cancelled my ticket with full refund, but MakeMyTrip still didn’t initiate my refund, I booked that ticket using Mak...
Apr 27, 2021 by Zishan Ahmad Khan
Make my trip - Amount got debited but no flight tickets confirmed Open
I tried to book a BLR to CCU flight at MMT at **/**/****. At the payment step the total fare amount is debited from my Acc but no ticket or booking ID was issued. I got only a message from MMT saying “the order #NF****** is awaited “ and a ...
Apr 26, 2021 by Indrajit Ghosh
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