Ajio.com
- Refund not received Open
Joyeeta Sarkar filed this complaint against Ajio.com on May 07, 2019
The order (ethnic kurta dress for women) was delivered on **th April. Due to size mismatch, I returned the package on **th April (Return ID: #RT********). To pick up a person who after thorough check up and matching the return id and product id/reference took it and gave me the pickup receipt. Ajio confirmed the pick up by email and on the website page that "Return Pickup done on Friday, ** April" and "Refund will be initiated by Wednesday, ** April". But after **th April when I didn't get the refund I contacted Ajio over phone and email and they replied that they have received a wrong product and so the refund cannot be issued. This is shocking to me since I have myself handed over the product to pick up by Ajio and also have the receipt as the proof. I am feeling cheated. Kindly help to get back my hard earned money.
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
Ajio.com
Resolved
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