File a Complaint against Ajio.com
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ajio.com?
If you are not satisfied with Ajio.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ajio.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ajio.com
But before filing a complaint, you should
a. Contact the customer support of Ajio.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ajio.com - Shipped diffierent colour and pattern product Closed
Dear Sir / Madam, I am writing to you to raise an issue about: Online Shopping The issue that I have experienced was: As I have ordered a product from ajio , they have delivered a completely different product from the image shown in the w...
Sep 19, 2023 by Bhargav D
Ajio.com - Refund not initiated Closed
I am Utkarsh Saxena I have ordered one blazer and Jogger of rupees ***** rupees from ajio on * Feb but I have received wrong size so I returned it then my return was picked But on ajio app it is mentioned that refund will be initiated by ...
Feb 27, 2023 by UTKARSH SAXENA
Ajio.com - Washed out my cash from my Ajio wallet Closed
There is lapse of rs. ****.** in my ajio cash in ajio wallet although I did not use that amount. *. Ajio cash deposited by Ajio on refund of articles : ₹ *****.** *. Ajio cash spent by me to purchase articles : ₹ *****.** *. Amoun...
Feb 20, 2023 by kuldeep agarwal
Ajio.com - Refund not received Closed
An item with return ID RT******** was returned and accepted by Ajio, a refund for which was initiated on **th Oct **** to the source account (Paytm wallet). No amount was received, following which a complaint was filed on **st Oct **** with com...
Nov 08, 2022 by Deepika Sarin
Hello Ajio team, I had ajio account from this email ID and from my recent order Order ID #FN **********, I want to place a return of a product from brand RIO, Flat front joggers with insert pockets. It is an apparel which comes in a return...
Nov 03, 2022 by Shikha
Ajio.com - Account blocked Open
I have purchased a saree from ajio. I got a cheap quality product and of different specifications worth Rs ***-***. When i tried to initiate return, i found my account blocked. Kindly unblock my account and place return for the product and init...
Jul 09, 2022 by Shweta
Ajio.com - Wrong item received and in app order showing in transit Open
Recieved wrong colour pant and I am not able to raise complaint for exchange of colour order delivery is not updated yet in app. ...
Oct 16, 2021 by Priti Gupta
Ajio.com - EAN number mismatch Open
I received the product on *th August which was small in size so I requested for return . The delivery person came to pick up the product today but refused to pick up the product because he was not able to match EAN number. And they are not rep...
Aug 08, 2021 by Viplav Goel
Ajio.com - No Refund of money against return of Order Closed
Against Order# FL********** . I have returned the item on **th June **** as it was small in size and quality was also bad but no refund is given even after one month .Regular follow up with customer care but in vein. ...
Jul 31, 2021 by SHRIKANT SINGH
Ajio.com - Refund not received Closed
This is regarding my order id FL***********. I have placed the order on **/**/**** and one of the product got returned from your end itself (as usual, which has happened during my last order also) and the rest of the items is canceled from my e...
Jul 29, 2021 by Krishnaraj
Ajio.com - Wrong product delivered Closed
I have purchased Rayban sunglass Model **** ***/**** on *st may **** and was delivered to me on **th may. To my surprise when opened the box i totally got different Rayban model **** which is totally fraud. I have unboxing video record proof of...
Jun 04, 2021 by Ansumai Basumatary
Ajio.com - Not giving refund from 2 months Closed
Ajio is not resolving my concern. I returned the product in original condition and it is not refunding the money from last * months. They are just pushing the date again and again. Order Id - FL********** Return Id - RT******** Complaint IDs...
Apr 22, 2021 by Rahul Chugh
Ajio.com - No refund credited Closed
Order no. : #FL*********** Retun id : #RT******** I returned the product on ** march but i haven’t received any refund till date. Are they gonna eat up my money??? Can i get a refund???...
Apr 17, 2021 by Aanchal sharma
Ajio.com - Ajio not refunding my money Closed
I had tried to placed an order on March *rd **** of amount rs ****. but got a notification that order has been failed and I will be get back my money in next ** hours still I am just waiting for my money even when I try to call the customer car...
Mar 23, 2021 by Sonapari Kumari
Ajio.com - Refund not received Closed
After multiple followups , the only answer I get from customer care is please wait for * days . You will receive. I have been hearing this since * weeks now. Order #: #FL**********...
Mar 20, 2021 by Manasa
Ajio.com - Refund not credited Closed
I ordered * products from Ajio.com on *th March **** and the payment was failed but i have been debited from my side. I completed the payment with Paytm wallet, I contacted Ajio Customer Care they told me to wait for ** hours. I waited but noth...
Mar 17, 2021 by Arun S
Ajio.com - Refund Closed
I have returned a product on Ajio.com of return Id RT******** but still i didn't get any Refund....
Dec 28, 2020 by Vishal kumar
Ajio.com - Not refunded yet Closed
It's been a long time i have returned items and refund has been initiated * months ago. But it hasn't reached me yet. Conveyed this issue through customercare.ajio.com several times. But nothing has been happening. ...
Nov 23, 2020 by Sneha Thomas
Ajio.com - Product not delivered Closed
I ordered a shoe from ajio on ** september **** , next day they cancel d product bcz of some website issues. Payment was prepaid . Its been more then one month nd i still waiting for refund. I tried to contact by email but there is no responce ...
Oct 30, 2020 by Aaryna nager
Ajio.com - Amount is debited but order isn t placed not showing Closed
I paid online for my order but order is not placed ...
Oct 21, 2020 by Saloni pawar
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