- Shipped diffierent colour and pattern product Open
Dear Sir / Madam,
I am writing to you to raise an issue about: Online Shopping
The issue that I have experienced was: As I have ordered a product from ajio , they have delivered a completely different product from the image shown in the website i.e(colour and model). As I have raised n number of complaints with the ajio customer support I didn’t get my refund or exchange of the product. Please help me out getting my refund or replacement as my return/exchange period is closed.
Order details :
Order Id : FN**********
Ordered date : **/*/****
It occurred on: ****-**-**
This meant that It made me frustrated, exhausted and worried about my refund.
Refund or exchange of the product
I look forward to your prompt response on this matter. As recommended by Trading Standards, I would like to keep a complete record of my case, so please reply to this email address.
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
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