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Ixigo.com

 - Refund not processed Closed

Nupur Neogy filed this complaint against Ixigo.com on Aug 18, 2020

I have booked an Indigo flight with Ixigo on **th May **** (PNR: UD*JXR ). I paid an extra amount as insurance to cover cancellation fees too. The flight was canceled by the airlines due to lockdown, and the airline company also refunded the money back to Ixigo. However, Ixigo didn't refund the money back to me. Since then I have been following up the Ixigo team over calls but I only receive apologies and a new date for a refund. As per their email confirmation post-cancellation, then refund was to be processed by **th July **** but has still been processed till now.

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Resolution Demanded:
Apology letter from company
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Damages for loss and agony

Ixigo.com

6 Total Complaints
2 Total
Resolved
33.33% Consumer Satisfaction

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Related Complaints

Ixigo.com - Non Booked Ticket amount not refunded Closed

I have been following up with the call center for the refund of fare for tickets booked by me on *th of March from Shirdi to Hyderabad. The tickets for not confirmed but the amount of **** was deducted from my bank account, immediately i have u...

Mar 12, 2020 by Sundeep Sarda

Ixigo.com - Refund for flight ticket Open

I got an email on *st May by your airlines that money will be refunded in original payment mode till **th June. But till now there is no refund. And my ticket is in cancellation pending mode from previous * months. I am paying extra charges for...

Jun 25, 2020 by Kumar Shubham

Ixigo.com - Air Ticket Not Refunded From Ixigo Open

Air Ticket Not Refunded from https://www.ixigo.com/. I booked a Vistara Air ticket from *rd party vendor https://www.ixigo.com/ for travelling from Delhi to Bangalore on **th March. i called ixigo to cancel this flight but they asked to contact...

Jun 17, 2020 by Jatin Sharma

Ixigo.com - Refund not issued Open

I have made a lot of bookings using ixigo and I have cancelled the flights directly by calling vistara airlines(as advised by ixigo) and they have provided full refund. The refund money is immediately credited to ixigo(as told by vistara custom...

Jun 02, 2020 by Karthick ramanathan

Ixigo.com - Booking amount not refunded by IXIGO Open

Due to the current COVID situation. My airline partner cancelled the flight and created a credit shell, I contacted them to get my money back but they sent this money to IXIGO. I contacted ixigo for the same and they have been delaying this ref...

May 23, 2020 by Akshay Agnihotri

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