Ixigo.com
- Refund not processed Closed
Nupur Neogy filed this complaint against Ixigo.com on Aug 18, 2020
I have booked an Indigo flight with Ixigo on **th May **** (PNR: UD*JXR ). I paid an extra amount as insurance to cover cancellation fees too. The flight was canceled by the airlines due to lockdown, and the airline company also refunded the money back to Ixigo. However, Ixigo didn't refund the money back to me. Since then I have been following up the Ixigo team over calls but I only receive apologies and a new date for a refund. As per their email confirmation post-cancellation, then refund was to be processed by **th July **** but has still been processed till now.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Ixigo.com
Resolved
Frustrated? File a Complaint
PepperFry
"Before logging my complaint in Voxya, I had approached the consumer forum which was a big disappointment. Voxya provided excellent service and resolved my complaint. I have received the refund from PepperFry."
Arijit Sengupta
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