consumer court consumer Forum

voice of consumers

  • Browse Complaints(current)
  • Login
  1. Home
  2. Complaints
  3. Refund not made
Records save successfully

Big Basket

 - Refund not made Open

Nagarajan Srinivasan filed this complaint against Big Basket on May 30, 2019

DX-BHFVO-********-****** is a prepaid order on the big basket. Products delivered were tampered and I had returned them back. I have been chasing a big basket for the last four days for a refund. Pathetic service mails to CEO elicit no response. The call centre has been raising tickets for refunds every time I call but it has not been resolved. Every time one calls the call centre, they are on hold for close to ** minutes and a standard response that they will get back to you at the earliest. I have raised the complaints on mail to the CEO, calls to the call centre and finally having no option. I have even posted the same on twitter.

Are you brand?

Resolve Complaint


Are you Lawyer?

Help Consumers

 


Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem

Big Basket

31 Total Complaints
11 Total
Resolved
35.48% Consumer Satisfaction

Frustrated?     File a Complaint

Share complaint with others:

Yatra.com

"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."

Naveen R Kumar

Resolved

Resolve complaints to succeed in business

We support businesses as much as we support consumers. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints.

Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

How it works

  • Fill form to create account
  • We verify business
  • Login & start resolving

Voxya benefits

Building Customer Trust

Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns.

Efficient Complaint Management

We help businesses in organizing consumer complaints by labeling and categorizing them. You can take action based on time, type or urgency.

Quick Response

Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand.

Resolve Complaint Quickly

As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions.

Build Better Brand

Voxya helps in identifying issues in your product or services. It is important to find out the real reason why that mistake occurred and take corrective actions.

Customer Loyalty & Retention

With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution.

Read more Read Less

Company details (You are registering for Big Basket)
Personal details

Help consumers to file consumer forum case

Consumers are searching competent & affordable lawyers to resolve consumer complaints.
* Upload Bar Council ID photo
* Upload professional photograph with clear background
* Upload Your AADHAR card / PAN / Voter ID

Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. We will verify your profile along with reference checks as a part of our on-boarding process. You may get a call / email shortly from us.

Related Complaints

Big Basket - My account got deactivated by big basket without any genuine reason Closed

I ordered cadburry chocolates from Big basket but only * quantities were allowed per order. So i placed one order for * quantities and one order for * quantities. It was about to deliver on **-**-** but today , one customer care executive calle...

Jan 11, 2023 by Ansh Kundra

Big Basket - Fraud transaction done on my big basket account Closed

Dear Sir, *rd January, **** fraud transactions has been made of *- Rs. **,***.**/- paytm *- Rs. **,***/- simpl, through my big basket app. Soon after ** min when i read the message from both the payment app, i called big basket and re...

Jan 07, 2023 by Puneet sharma

Big Basket - Item not delivered Closed

Not received the goods ( grapes billed item *) despite being billed. Bill dated **.**.**...

Mar 27, 2022 by ASHA G NAIR

Big Basket - Big Basket account deactivated Closed

My Big Basket account has been deactivated stating "We would like to inform you that as per our records, we notice that you were misusing the Bigbasket policy quality guarantees hence your account was deactivated". I have never denied a return ...

Jul 30, 2021 by Bhagwant S Purbha

Big Basket - Big Basket Transaction Failed but Money Deducted Closed

I made a payment of Rs. **** to Big Basket on *st June ****. Post that I got a message saying that the transaction was successful with transaction ID *********, however BB page said that the transaction was timed out due to which they haven't r...

Jun 03, 2021 by Prateek Udaipure

Mark this Complaint Resolved

Do you want to mark this complaint as Resolved?


Please leave feedback if you like our services
  • Facebook
  • Twitter
  • Youtube
  • Instagram
  • Google Play

Lawyers & Advocates :

  • Odisha
  • |
  • Andhra Pradesh
  • |
  • Kerala
  • |
  • Chandigarh

Consumer Forum :

  • Assam
  • |
  • Telangana
  • |
  • Bihar
  • |
  • Uttarakhand

Online Complaints :

  • ISP Complaints
  • |
  • LPG/Petroleum Complaints
  • |
  • Hospital Complaints

Create Account :

  • Company Registration
  • |
  • Lawyer Registration
  • |
  • Consumers Club

Take Action :

  • File a Complaint
  • |
  • Hire a Lawyer
  • |
  • Get Business Help
  • |
  • Talk to a Lawyer
  • ©2023 voxya.com
  • |
  • Terms & Conditions
  • |
  • Refund Policy
  • |
  • Privacy Policy
consumer court consumer Forum

File online consumer complaint from any state or district. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India.

  • Companies
  • |
  • Stories
  • |
  • FAQ
  • |
  • Help

Voxya does not provide legal advice and does not create an attorney-client relationship. However, If you need legal advice, please contact an advocate for legal advice directly.
Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums.
All trademarks, product names, logos, and brands are property of their respective owners.