- Refund not made Open
DX-BHFVO-********-****** is a prepaid order on the big basket. Products delivered were tampered and I had returned them back. I have been chasing a big basket for the last four days for a refund. Pathetic service mails to CEO elicit no response. The call centre has been raising tickets for refunds every time I call but it has not been resolved. Every time one calls the call centre, they are on hold for close to ** minutes and a standard response that they will get back to you at the earliest. I have raised the complaints on mail to the CEO, calls to the call centre and finally having no option. I have even posted the same on twitter.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
Replace / Fix problem
"I am fully satisfied with Voxya as it resolved my issue within 1 day. There is also an option to consult a lawyer at a very nominal price. Thanks Voxya."
* different Orders that were placed well in advance, were cancelled just in time for the delivery. We depended on this delivery and did not look for any other sources to purchase the necessities ourselves. None of the items were delivered, all ...
Mar 30, 2020 by Paramvir
Respected sir, I have bought three items(cooking pot of ***rs and pressure cooker of *litre of *** and one frying pan of ***rs..after getting delivered, within five minutes,I have raised complaint to big basket customer care....
Feb 15, 2020 by Ravi s
My account has been locked saying that I have multiple accounts, as my sister lives in the same building she uses her account and I use mine but the company has locked mine which also had my money in the wallet which i added from debit card, th...
Dec 29, 2018 by Rohan
I got a squid pickle delivered by this company along with my groceries on * feb ****. Unfortunately, we were consuming the pickle without checking expiration date. As we didn't expect this company to deliver expired stuff so we kept having vomi...
May 02, 2020 by Annama angel CP
Hii I am nikki sharma . Kuchh dino pahle mere bb wallet se **** rupees deduct hue the mujhe laga * to * days me return ho jayenge jaisa ki mujhe message bhi aaya tha prr esa nhi hua mene customer care se baat bhi ki unhone bhi yhi bola prr ...
Apr 18, 2020 by Nikki Sharma