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Big Basket ^(1/11)

Big Basket - Double payment for the same item ^Open

I had ordered some items on *st Aug'** for which the payment mode was card on delivery. While making the payment the delivery boy swiped my card twice because *st swipe it was showing some error. Once he left I got two notifications from my ba...

Aug 10, 2019 by Anju B

Big Basket - Items not delivered and you deactivated my profile ^Open

First of all you had not delivered the two products from my first ever order BLKFVO-********-****** : BB Royal Dates And Set Wet Deo. Second, i didn't raise any false complaint that you are saying continuosly and only raise the complaint abo...

Jul 16, 2019 by Akram Khan

Big Basket - Refund not made ^Open

DX-BHFVO-********-****** is a prepaid order on the big basket. Products delivered were tampered and I had returned them back. I have been chasing a big basket for the last four days for a refund. Pathetic service mails to CEO elicit no response...

May 30, 2019 by Nagarajan Srinivasan

Big Basket - Package not received ^Open

My delivery from BigBasket was re-scheduled twice and yet the company was unable to deliver my order. I called the company * times with over * hours of total call time and * hour of hold time. I am frustrated with the experience. They have not ...

May 22, 2019 by Suraj chakraborty

Big Basket - Charges taken more than MRP ^Open

I have ordered with a big basket with order id MAMZO-********-****** on *th May ****. MRP of one of the product is mentioned ***. It's in the super sale and they were selling it in ***. So it's discounted for Rs. **. But MRP was wrongly mentio...

May 08, 2019 by Samir toprani

Big Basket - Not delivered my order and didn’t refund the money ^Open

I have booked a few items to be delivered and paid through my wallet credits. I paid around *** and also purchased a membership plan of ***. But they just mailed me that they have deactivated my account as I have * different accounts of the big...

May 06, 2019 by Victor Selva

Big Basket - Wrong order received ^Open

Ordered red bananas but received green bananas painted in hazardous chemical painted in red. Kids and women are eating artificial coloured fruits. Please never order from the apps who cannot control quality. Pathetic big basket playing with the...

May 05, 2019 by Keshava kumar gugamsetty

Big Basket - Expired product delivered from Bigbasket ^Open

I have received the expired product from Big basket. I would like to take a strict action on this immediately ...

Dec 30, 2018 by Nickey Shetty

Big Basket - Account locked and wallet money taken ^Closed

My account has been locked saying that I have multiple accounts, as my sister lives in the same building she uses her account and I use mine but the company has locked mine which also had my money in the wallet which i added from debit card, th...

Dec 29, 2018 by Rohan

Big Basket - Package not delivered ^Open

The order date was wrongly reflected on order confirmation. I did not raise an issue. But on the delivery slot confirmed also delivery did not happen. When I tried calling customer care, the number isn't functioning and when I used the chat sup...

Dec 06, 2018 by Preethi Gopalakrishnan

Big Basket - Account blocked by big basket saying misuse of policy ^Open

I am a customer of bigbasket, whenever any goods mostly fruits and vegetables come in bad condition I post the picture of that and complaint to customer support ,they refund me that , I also purchased their membership which cost *** rs * days b...

Aug 11, 2018 by Radhe shyam sharma

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