- Refund issue in cancellation of order Closed
Order(#**********) placed on **th Feb at **:** PM. I cancelled my order the very next moment after placing it as it was wrongly placed, by calling up the restaurant number. I also confirmed from the restaurant that the food preparation was yet to take place. After that, I placed the same confirmation on the chat. Please be informed that the hotel had not yet started to prepare the said order. As confirmed by them which is also posted in the chat. Also, the order was cancelled the very next moment by calling up the restaurant directly.
As Zomato chat was unavailable at that given point of time. Later it was also updated on zomato chat, after getting connected to them. Now zomato is saying that it is unable to refund. I have been sending them emails but they don't even bother to revert it timely.
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"Rs.30000 refunded by the company. I am extremely happy with Voxya service and I wish you will keep on providing such service to people whoever struggling."
I had an order from Hot momos and burger Pune. Due to technical issue of zomato app, it showed the wrong location so I told to delivery boy put my mentioned address on google map it will show correct location. This thing I clearly mentioned t...
Sep 08, 2019 by suhas patil
Zomato - Order not delivered Closed
** ** **** ko mane Zomato apps oder Kiya tha Jo ki aj tak dilevr nahi hua h Dilevery boy ne mera order unoperson Ko delver kar diya jab mane use call kya to batamiz se bat ki and mana Zomato apps se chat bhai lakin mari kisi ne help nahi k...
Aug 27, 2019 by Neelesh yadav
I ordered food in Zomato delivery boy denied my location due to heavy rain and I cancelled the order but I dont get any refund, full amount has been deducted. I sent a mail to Zemato team in reply they said will get resolve within ** hours b...
Aug 26, 2019 by Gnanasekaran
I ordered from Zomato.(COD) Due to some reason I have to cancel the order within few minutes. But they didn't told me that I gave pay the panelty. Now everytime I try to order something, that amount always reflects in bill....
Aug 24, 2019 by Javid Ali
Zomato - Bad food Closed
Today I have ordered veg thali from zomato no. **********, I had the delivery but there was only one mix veg, chapati and rice. There was no dal or pickel. I am very unsatisfied with the food. Please improve....
Aug 21, 2019 by Sanjay Parmar