- Refund issue in cancellation of order Closed
Order(#**********) placed on **th Feb at **:** PM. I cancelled my order the very next moment after placing it as it was wrongly placed, by calling up the restaurant number. I also confirmed from the restaurant that the food preparation was yet to take place. After that, I placed the same confirmation on the chat. Please be informed that the hotel had not yet started to prepare the said order. As confirmed by them which is also posted in the chat. Also, the order was cancelled the very next moment by calling up the restaurant directly.
As Zomato chat was unavailable at that given point of time. Later it was also updated on zomato chat, after getting connected to them. Now zomato is saying that it is unable to refund. I have been sending them emails but they don't even bother to revert it timely.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
I ordered the food from Chullah Bhatti bangalore at *:** pm on * th Jun ****. I paid money also. Zomato was showing my order will be delivered by *:**pm. But till **:** pm it was not delivered, and then zomato was showing your ordered delivere...
Jun 05, 2019 by Anoob
Zomato - Zomato are cheaters Closed
First of all, Zomato did not deliver my order to the address I updated, then I get a call that they cannot deliver as it is * km away. When I cancel the order they have the cheek to advise me that a cancellation fee is applicable. This kind of ...
Jun 02, 2019 by Carlton Fernandes
Zomato - Order not delivered Closed
I placed an order on * June **** at **:** a.m. from Biryani Bhaijaan, Gurgaon. The order was accepted and then ** minutes later I was informed that my order will not be delivered. Zomato is cheating its customers....
Jun 01, 2019 by Shantanu Gupta
My order was flagged as delivered in the app, but the delivery guy did not actually deliver my food. When I took this issue to the customer care, they are refusing to my concern for * days....
May 31, 2019 by Harish
The delivery boy denied to deliver the food. And was missbehaving on call. He reached approx near my location and then when I instructed him about my exact location he denied to came there and missbehaved. Then he left and marked my order 'del...
May 30, 2019 by Anurag Sinha