Redbus.in
- RedBus India Bus Services Open
Mahima Raj Gupta filed this complaint against Redbus.in on Sep 29, 2021
I had scheduled bus via RedBus
Trip Code: ****
Departure: **:** PM Sep **, ****
The scheduled arrival time was **:** PM ** Sep But it got delayed by * hours When I reached out to customer support they suggest to take an alternative at *:** AM and kept persisting on it. I had to wait for * hours(**:** night-*:** morning) with my parents at the boarding point. Moreover, the journey that could have been completed within the given stipulated time(** hours) got extended by extra (* hours) and reached at the destination on **th Sep at *:** PM. So overall I loss ** hours and this cost me a lot. My parents suffered all due to such utterly disgusting management. Moreover the tracking services enabled on RedBus platform shared false information like the journey was still on and on the platform it showed completed. Utterly disgusting service . I want strict measures to be taken against this.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Redbus.in
Resolved
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Swiggy
"Thank you so much Voxya I am fully satisfied with your quick service."
Avinash Kumar
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