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PVR Cinemas - PVR Refund not received

Aravind Bharadwaj filed complaint against PVR Cinemas on Aug 24, 2023

I had gone to the PVR Director's Cut Rex Walk theatre on **th August ****, and had made a double payment of Rs. ***.
When I raised this issue, Mr. Jason (+** **********) told me that I would receive my money in *-* days time. But it's been * days now, and I still do not have any updates or any details regarding the refund. I'm extremely disappointed by this and I wish to raise an issue with PVR Cinemas about this. If this is the way refunds are handled, I would rather choose to never go to any PVR Cinema branch ever! Please return my money at the earliest.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

PVR Cinemas

38

Total Complaints

28

Total Resolved

73.68%

Consumer Satisfaction

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