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Senthil Prabhu S filed complaint against PVR Cinemas on Apr 29, 2024
On March **th, I attempted to book tickets for "Manjummel Boys" twice on PVR/INOX but both bookings failed. Despite the failed transactions, a total of ₹***.** was debited from my debit card. I've contacted customer service numerous times via email and phone, receiving conflicting information. While some promised a quick refund, others escalated the issue or created new tickets. However, as of today, April **th, I haven't received the refund. The latest representative claims it was initiated on March **th, but this contradicts previous statements and my bank statement shows only the debits, not a refund.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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