File a Complaint against PVR Cinemas
Case Details
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Resolution
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against PVR Cinemas?
If you are not satisfied with PVR Cinemas, file a complaint now:
1. Go to "File a Complaint" form
2. Choose PVR Cinemas and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from PVR Cinemas
But before filing a complaint, you should
a. Contact the customer support of PVR Cinemas first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
PVR Cinemas - Pvr passport Closed
Pvr passport is not allowed for so many days they mentioning as blackout and also not working for some movies onn their first week....
Aug 23, 2024 by Govind
PVR Cinemas - Tickets not booked Open
I paid my at city center pvr inox with my amazon upi but didn't got the tickets booked ...
Jul 31, 2024 by Sangeet Sarkar
PVR Cinemas - Refund not received Closed
I bought a snack in interval and paid for it and money was deducted from my account but they didn't get confirmation as the machine was faulty so made me pay again , still didn't get confirmation so he said I will get the refund automatically, ...
Jul 16, 2024 by Deep
PVR Cinemas - Amount deducted but ticket not booked Closed
I tried booking tickets on **th june **** for movie Kalki show on **th june **** through PVR official website. I completed all steps till payment gateway. Later While doing payment, I entered my Credit card details post which i redirected to ba...
Jun 30, 2024 by Omkar Anil Chvan
PVR Cinemas - Not given cheaper tickets and forced to buy the costlier Open
Venue : PVR Velocity, Silk Mill, Gandhi Nagar, Katpadi-Vellore, Tamilnadu Date : **.**.**** Time: *:** PM My ticket details : MAIDAAN (HINDI WITH ENGLISH SUBTITLE) on Sunday,**:**, (** Hours Format), at POS:PVR Velocity, Silk Mill, Gandh...
Jun 01, 2024 by Dr. Yash Shah
PVR Cinemas - Gift card redeemed Open
I used my gift card to book tickets meanwhile site crashed and because of card was redeemed and ticket didn't booked its not letting me use the card gift card again ...
May 26, 2024 by Aniket Kumar singh
PVR Cinemas - Amount not refunded Open
We book tickets in counter in phonepay. In my end amount is debited. In Paytm machine it shows failed. The counter executive said it will refund within **hrs. Still I didn't get amount. I am waiting from *rd May please solve this issue as soon ...
May 10, 2024 by PUNITHA
PVR Cinemas - Refund Pending for Unsuccessful Ticket Booking Closed
On March **th, I attempted to book tickets for "Manjummel Boys" twice on PVR/INOX but both bookings failed. Despite the failed transactions, a total of ₹***.** was debited from my debit card. I've contacted customer service numerous times via...
Apr 29, 2024 by Senthil Prabhu S
PVR Cinemas - Money deducted but ticket not got booked Closed
My son had booked pvr tickets on **th March for shaitan movie show at *:** pm at MBD mall, Jalandhar for * tickets. Money amounting to Rs. **** was deducted from his account (transaction Id ************) but tickets didn't get booked. We have w...
Apr 29, 2024 by Kulwinder Kaur
PVR Cinemas - REFUND NOT ISSUED Closed
Tickets booked in mobile application on *th April with three transactions Details Below */*/** Amount of ****.** Ref Id : S******** */*/** Amount of ****.** UTR No : ************ */*/** Amount of ****.** UTR No : ************ Still refund n...
Apr 25, 2024 by VIGNESH A
PVR Cinemas - OFFER OF SEATS Open
Me alongwith my wife went to PVR cinema bokaro for *.** pm show for fighter movie. The person at counter informed us that two seats are not available together so we had to agree for seats in different row. to our surprise the two persons standi...
Jan 27, 2024 by DEEPAK MEHTANI
PVR Cinemas - Why price hike for normal theatre Closed
Hey PVR, We know you are greedy for money with the food items but why is the ticket price so stupidity random that a normal PVR theatre ticket is priced ***₹ while an imax theatre ticket is ***₹? Why do you think anyone would buy and whos...
Dec 04, 2023 by Fareed Pasha
PVR Cinemas - National anthem is not sung before the start of movie Closed
This is in concern with PVR cinemas Sri ganganagar, Rajasthan. From last *-* movies i have noticed that national anthem is not being sung before starting any movie. Please look forward to it because this is really a serious concern about my ...
Nov 13, 2023 by Shweta
PVR Cinemas - Tickets not received but payment was deducted Closed
I am booking the tickets from PVRcinemas but didn't received the tickets and payment of Rs. *** was deducted from my account....
Oct 07, 2023 by Sai Sankalp Malvi
PVR Cinemas - PVR Refund not received Closed
I had gone to the PVR Director's Cut Rex Walk theatre on **th August ****, and had made a double payment of Rs. ***. When I raised this issue, Mr. Jason (+** **********) told me that I would receive my money in *-* days time. But it's been * ...
Aug 24, 2023 by Aravind Bharadwaj
PVR Cinemas - Food getting charged too much Open
I bought coke and regular popcorn combo for Rs.*** in Perambur S* PVR cinemas but in EA PVR cinemas they are charging Rs.*** for small coke and small popcorn combo. Why this much we are charged for lesser quantity . Also there is no proper resp...
Jul 14, 2023 by Praabhu kumar
PVR Cinemas - Compulsory selling of Popcorn packets uncooked Closed
Invoice No- ******* I had purchased * tickets from PVR Cinemas Pathankot counter. I was forced to purchase PVR pop magic popcorn packets (uncooked) qty - ** along with the tickets. Cost of tickets was *** whereas I had paid RS *** . ...
Jul 05, 2023 by Anil Saini
PVR Cinemas - Gift card in pvr Open
**************** ****** This is my pvr Gift card. it is worth for Rs.***. I watched only one movie. Today ( july ** ) I was supposed to book the ticket. I booked for * person the balance was ***. unfournately After going to payment it is Show...
Jun 29, 2023 by AARTHI
PVR Cinemas - Show started long after the scheduled time because of ads Closed
The show ( dhoomam -**/**/****) was scheduled to start at *:** PM at PVR kripa Trivandrum. But the advertisements continued for around ** minutes. Trailer after trailer. Ad after ad. It was never ending. The same continued in the intervel too. ...
Jun 24, 2023 by George Thomas
PVR Cinemas - Tickets not booked Closed
I tried to book * tickets today through google pay. The transaction was complete in Google pay. But the tickets were not booked in the PVR app. Google pay transaction id is OidKDMB************@PVRCinemas Please help with the refund asap...
Jun 14, 2023 by Ramya Santhosh
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