PVR Cinemas - Refund not received

Deep filed complaint against PVR Cinemas on Jul 16, 2024

I bought a snack in interval and paid for it and money was deducted from my account but they didn't get confirmation as the machine was faulty so made me pay again , still didn't get confirmation so he said I will get the refund automatically, which I didn't so after movie I asked and he took my contact and payment details and said I'll receive a refund. It has been a week now and I still haven't received the refund and they aren't even answering my calls!!

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

PVR Cinemas

Total Complaints

Total Resolved

75.61%

Consumer Satisfaction

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