Kent Ro Water Purifier
- Pathetic service Open
I have purchased the KENT GRAND NEW MINERAL RO in October ****. After installation I requested service on ** March **** but the request was cancelled without telling any proper reason. Now the machine has stopped working as on *.**.**** so i again place a request on the same day. They told me the technician will visit Next day and the job was assigned to a technician so I called him to confirm the visit. He replied he will not visit my place because his * month payment is due with Kent. I again called the customer service and told them the same and requested to assign some other technician. and after all
a technician visited on **.**.**. He was entirely unskilled and could not find the reason behind failure and at last he told me pcb is not working properly and needed to be replaced and it will take * days as pcb is not available and i asked him how we will live till * days without water he said I am directly connecting your device till we replace your pcb it will give you water supply. After the connection he left and the machine stopped working again in the next * hours. Next day on **.**.**** I called him in the morning several times but he didn’t pick the call and in the evening I gain called him and narrate the issue he said he will visit this evening and again he didn't visit so on **.**.**** I again called him and he again didn't pick up the calls.and again i called customer care like before they assured me this time too but no one visited my place yet and my machine is left unattended since *.**.**. I have fed up with their pathetic service and I don't want to use their product anymore i want full refund and they should also be finished for torturing customers.
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Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied."
I have purchased the Kent supreme extra zww **** (KR**********) on **th October **** for ***** . Till now i have done * services and spend **** for changing the filter. Now I want to change motor and filters it will take around ****. Its waste ...
Feb 21, 2022 by Jijo
Incident date: **th Nov **** Product : Kent ro supreme Serial number: KR********** I Call the Kent Customer care for Service of my Kent RO. Service engineer inform me that the Membrane, Sediments and Carbon Filter to be replaced but you have...
Nov 24, 2021 by Tanveer Saghir
After Repeated service Kent RO not functioning properly Problem in leakage ...
Nov 16, 2021 by Suraj Kumar
Return E Order No. ER***********. I ordered a kent water purifier after talking to their representative. I was sent a link for the payment and issued an Invoice number S**-********. I was assured that the package will reach to me next day. Afte...
Jun 15, 2021 by Debtanu Mukherjee
I requested kent Ro service for my kent pearl Ro purifier on kent Ro App .within two days The service person has visited our house and serviced and charged a bill of **** rupees. The RO filter did work for three and half months without any pro...
Jan 29, 2023 by Sagar Desai